Rating is specific to service department. Car needed repairs post accident, our service agent was…read morenon-responsive, absent and had no initiative. Only time I got any action was when i walked in and confronted them. Wasted 2 weeks dealing with them before I had car moved to another shop. Head of department was responsive once engaged but the desk worker was a waste of space and tine.

Ridiculously terrible experience. Booked a service appointment using their online system. Made a…read morenote that I needed a loaner vehicle when I created the service ticket. I show up was told that there was no loaner. The guy behind the desk says oh you booked this online, those only show up the day of service. I said that is a horrible system. He said, I can't argue with you. Asks me if I can wait an hour while they look at check engine light. No, that is why I said I needed a loaner. He then says OK well you'll have to book again, we are three weeks out. Absolutely unnacceptable.

Great experience with Moe. Called a few shops for a problem with my car. Moe responded right away…read moreand fixed it same day for a very reasonable price. Will take my car to him from now on. Hard to find a trustworthy mechanic and he is!

He had our truck for 3 months. He diagnosed the issue as heads and did a costly, (4 grand) head job…read morewhile knowing there were other issues with the engine that would cause the truck not to run. Did not advise us of this and he did get the truck running for about five minutes. Refused to even look at it again after it broke down five minutes down the road from his shop, and after we towed it back to his garage, it sat for a week until he offered to junk it for us. This is not an honorable man and if you value your hard earned money, I strongly suggest staying far, far away.

Bought a 2016 Outback a month ago. Thought it was a great deal, price was awesome and Chris seemed…read moreextremely knowledgeable and friendly. Well now a month later and all my thoughts were verified. Euro Motors sells quality Subarus at great prices. I highly recommend this car dealer. Few and far between can you find a honest, reputable guy that sells cars. Thank you Chris for exceeding my expectations.

I would steer clear of this place. Nice guy, but I bought my daughter's first car there, an…read moreImpreza. Nice little first car. A couple weeks later, a wheel came flying off while driving. The entire wheel. Car flopped down on the pavement. Never found the tire. Turns out, they put new tires on, but the bolts on 1 of the tires was never tightened.

This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

Old school at it's best. Good HONEST people (the two owners are the only employees...which is a…read moregood thing) they do great work for more than fair prices. Use them and be happy!

Recently brought in my Chevy pick up, which had front end collision damage, explained to Paul that…read moreit was going to be out of pocket -- so he looked for after market parts and the final bill came in under original quote AND substantially lower than others. Couldn't be happier, pleasant experience and I highly recommend.

Honest place. I have experienced this myself, but also witnessed to others while waiting for a…read moreservice on my car. The owner is not out to make $ but to be an honest guy giving a service in the area. He has worked on my parents cars, and then on my husband's and mine. I wouldn't trust anyone else. He's honest & reliable. Always willing to help. Highly recommend

$451 , 3 miles on a flat bed, 1 hour of labor ( charged for 1h 45m). You tell me if it's worth it.read more

Saw a car of interest on carfax.com and called in to ask if it was available. Nick answered the…read morephone and was so polite and professional with me. Scheduled an appointment, traveled across the state to look at the car, which was a gem. The car was spotless inside and out and ready for the test drive parked right up front. Although my trade-in didn't work out as well as I would've liked, I really would have purchased this car from Nick and he and his management team couldn't have been more accommodating to my situation. You will receive an elevated experience here, including the receptionists who were very helpful.

My son had been looking at a 2024 Sierra 2500 HD truck for a couple weeks at this dealership…read moreonline. Spoke with the rep several times regarding condition, price and availability. He scheduled a an appointment - drove the 3 hours from Mass to CT and the truck had been sold! The sales person he head been dealing with was now on vacation. Bait and switch is a dirty tactic. Don't waste your time.

I have had very good experience with their auto repair work. The mechanics are knowledgeable and…read moreefficient. They are also pleasant to interact with.

I bought a car from these guys in November. They sold it to me and promised to send Title in a few…read moreweeks. A month later, my temporary plates expired and the dealership stopped responding to calls. As a result, I can't register the car and therefore I can not ride it.