Just a great experience dealing with the people here! They really treat their customers well!read more

Cautionary tale about Willies . They can be wonderful unless you drive anything mildly exotic . I…read morewould wait weeks for service on my car sometimes . Because I drive a SAAB . I recently returned to another mechanic in a neighboring town. WHAT a difference ! They are not intimidated by getting me parts and understand that as a single woman , I cannot wait weeks for service on my auto. As far as parts go ? In Woodbury ? Their attitude ? "No problem ! " HOW REFRESHING . Willies screwed up a new radiator install and I almost had to enjoin my Atty. to get them to resolve the issue . To their credit ? They finally did . They do not like Democrats in their shop. I write about politics and they do not like non Trumpers . All my friends would get their cars repaired quickly . Not me . I was left to assume it was personal b/c nothing else made sense . Willie wouldn't even take my phone calls . And I'm a nice person . When they are *on * ? Willies can be good . I write this review for the single women , heads up . If they like you ? Your politics ? Your experience may be better .

Only Place for Brake Service! Went in for front and back…read morepads and rotors. Jim serviced the car and disclosed that only the front needed to be done. The rear brakes were fine. An honest mechanic?! WOW! A rare thing, indeed. Overall final price for the entire job was about the same price the dealer wanted to charge me for the pads alone.

I brought my car in because it was making a funny noise. They found the problem in a few minutes…read moreand fixed it. They did not charged me for the fix. They always give great service highly recommend them

Our go to for service. We trust Shawn and find him to be honest and fair. Have used him and his…read moreteam for over 5 years now for multiple cars and are very satisfied with their work and the price always seems reasonable. Glad to have a reliable garage close by!

BEST MECHANIC I have ever been to…read more I was traveling from Pennsylvania to Maine for my sister's wedding when my catalytic converter was stolen from the Wyndham hotel nearby . I called several other mechanics and they were too busy to take me same day + said it would take a week to get the part. I was SO worried about getting to my sister's wedding. My husband called Shawn and sons and they took us right away. He apologized that it would take 2 hours and said that they don't like to leave people stranded. He genuinely cared about getting us back on the road and we were still able to make it to my sister's place the same day. I wish Shawn and Sons was where I live so that I could keep giving them my business.

This place is the best! Car temperature light went on and pulled into Robert Motorcars with my…read moreconcern. Young gentleman attendant immediately checked out the issue and resolved the issue at no cost. Thank you so much! I really appreciate your service. No other place like it in Woodbury.

Awesome service from a classic garage! Driving into Woodbury from out of town and my tire was…read moreseriously leaking air. It was after 5 and I was fortunate to limp into Robert's and find that they could still help me out even though they were closing up. Charlie came right over and popped on the spare so I could be on by way. Definitely saved me from being stranded on the roadside. I highly recommend them as they clearly are willing to go above and beyond to help their customers!

Everything went well. They did exactly what they said they would do. In fact, I brought them…read moreseveral issues and I was unable to get resolved with different service providers. They were able to do it with no problem. In addition, they were very accommodating to my schedule. Finally, their overall demeanor was excellent and I highly recommend them. It's very difficult to find service providers that are trustworthy and extremely competent. I was fortunate enough to work with Bill but the whole team is extremely confident. Thanks, Bill, I appreciate all the effort you have expanded on my vehicles.

As a regular customer with my old 2007 Saab 93, Andy came out to my car to look at everything was…read moreready for my second emissions test. The personal service at Murray Brothers is in invaluable. Thank you very much again!

We feel that Rick, Herb and Jim are honest people. Anytime we bring our vehicles to them, they are…read morefixed in a timely manner and we know that they are fixed correctly. They are also pleasant, nice people. In the past, as a woman,I have had mechanics talk down to me. The guys at Berkshire never do. Roseanne S.

I am never disappointed with the service I receive from Berkshire Motors. The work I authorize is…read morealways handled in a professional manner & their price structure is always fair & competitive. Also the management team from Jim, the owner and Managers Rick & Herb are always willing to help resolve any issues in getting my car serviced promptly & at my convenience.

They had my Subaru car for over a month and a half, stringing me along, telling parts were coming…read moretomorrow. After all that time, they finally took it for a test run and said it needed a wheel hub ...they said it would be another 1K on top of already 3.3k that was already a few hundred over the estimate. In the meantime was using my backup old Ford that had gotten a flat tire...they charged me another 1.9k, $500 over what I expected to pay. To make things worse they damaged something on the truck, as when I would go backward to the right, I would feel a rubbing or grinding. Also, the steering wheel became loose and really shaky. The next day, it began to sound like the brakes were going as they began to grind, when they were hardly used and newish brakes. Going down a small incline, the breakline popped. They took no responsibility for it. I had another shop tow me and repair the damage they did. Finally, I picked up the Subaru, I drove two doors down, and the battery light went on. Now, the battery and brake lights go on as the headlights dim, and the security alarm is set off uncontrollably, not being able to turn it off or turn my car on, leaving me stranded in the Shop Right parking lot. I had to use a hack that another garage told me to do, because Classic Coach doesn't return a call an hour after I picked the car up, nor ever, not the next day. As classic ...the wheel hub still isn't fixed, but I don't want them near my car, and I'm taking it to a different garage that fixed the truck that Classic Coach broke and charged me for. On top of all this, I had to rent a car for one week. Classic coach replaced the radiator but did not put any antifreeze or coolant in the reservoir, foutunately I discovered it because I popped the hood as the car drove terribly. The male mechanics in the shop are very honest, as I had money and valuable things there that were not touched. I especially would not recommend them if you are paying out of pocket and you do not have deep, deep pockets. I dreaded dealing with a woman by the name of Lauren, who is in the office, who I found to be pushy, insensitive, and controlling ( would not let me talk to the mechanics who worked on my car, insisted that I buy road-only tires for my truck that goes off-road at times, and she exhibited other strange behavior).

I brought my van to be repaired after an accident. After they completed the work, I went to pick it…read moreup. The front end parts were not aligned properly hood corner panel and wheel, trim. They kept it another day made the corrections. The next day I went to pick it up. The engine was making noise. The mechanic came out and said it was air in the transmission lines it will work it's way out. Well it didn't. I took it to my mechanic, and they found that they did not replenish the transmission fluid and it was down 2 1/2 quarts of fluid. Then I took the van on vacation while on the road the check, engine light came on. Brought it to the neared dealership to check the code and found there was a cooling fan for the transmission not working and it's wire harness not connected. Also wires going to a computer were loose. I cannot recommend them.

fIf you drive a German car that needs some work of any type you don't have to look any further than…read moreDaniel Jacobs in Southbury,Ct. They did quality work on my older Porshe.It was a difficult job that not many places could have handled as well.When an auto repair company not only does the job,but exceeds all your expectations that says an awful lot, Good for them,and good for anybody that trusts your prized car to them.

I have been a customer of Dan Jacobs' for decades, for five Porsches, two Volkswagens and a BMW…read more They have done everything from simple alignments or arranging emission checks, to having cars restored. They have also sold me two cars, sold three for me, provided cross-country transportation and race support, and in the process have become both great friends and consiglieres. I cannot endorse them highly enough.

Friendly, helpful staff from the girls that answer the phones to the service techs and even the…read moreservice manager whom I've all spoken with at some point along the way in bringing my entire family's fleet of Swedish, German, and Japanese vehicles here over the past few years. From a simple emissions test to basic oil changes to more involved accident repairs involving insurance they have done a good job.

I popped into the shop right around closing time in a tizzy because my tire pressure light cane on…read moreand I had a 2 hour drive home. Although they were about to close everyone was so helpful and accommodating ensuring I had a safe drive home!