Pipe burst over the weekend. We called and received a prompt dispatch. Patton was courteous and…read moreprofessional. The work was completed timely, the cost was reasonable, and we will definitely use Patterson Plumbing for future needs. Happy to support local businesses.

Fast, professional and courteous! Thanks Jonathan. Great job! Definitely recommend. Having a go to…read moreplumber close by is a win!

Scheduling was courteous and the appointment was made for next day. Technician did what he said and…read morecalled 30 minutes prior to his scheduled arrival time. He worked efficiently and in a manner that made it clear to me he knew what he was doing. Took care of the issue promptly and within what I thought was a very reasonable amount of time. Got me back to a cool home again. I highly recommend this company.

Important note: This company bought Nick's Air Service. Sadly, the owner of Nick's passed away and…read morethis company is now owned by Dunrite. I called this company based on the reviews of Nick's Heating & Air, but their services has definitely NOT been the same as mentioned on this profile. In summary, Dunrite is moderately expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling initially - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

I have used Michael's Master Plumbing twice in the past few months. My garbage disposal stopped…read moreworking, and they had to install a new one. I asked them to look at my toilet, and they said that they thought the flange was broken. They suggested the brand of toilet, and I ordered it from Amazon. They came today and installed the toilet, and they showed me the damaged flange, so I had them replace it. In both cases, they arrived promptly, performed professionally, and I'm very pleased with the work they did. I will call them again when I have a plumbing problem, and you should too. You will appreciate their professionalism and the quality of their work.

Michael's Master Plumbing Co. services most residents in Twin Creeks, Allen for plumbing needs…read more The service people are trained, efficient, and punctual and there is supervision for quality work. The scope of their service area is broader than just Twin Creeks, but call to check, you'll like the work. Owner of the company is a U.S. Military Veteran.

Finally an honest plumber who doesn't milk the job so he can over bill me for extra hours . He Got…read moreto work quickly , found the leak & fixed it. Very pleased , highly recommend .

I don't know anything about the quality of their service butI do know that their employees drive…read morerecklessly, tailgating other drivers even if those drivers are already going over the speed limit. One of their employees driving a van coming from Bonham going south on 121, came flying up on me when I was already going over the speed limit. As soon as they got the opportunity, they passed me going well over 85 miles an hour. If the employees can't be trusted to do something as basic as drive safely then it would make me question how good of a job they would actually do for a customer.

I can't believe how good Ingram Plumbing is. We were a first time customer and was treated like…read more"gold". From the concerned owner, Garfield, and the company's pros like Joshua and Ben; they are all friendly, prompt, professional and knowledgeable.....and so reasonably priced. Ingram has our business forever. Dick B.

Garfield/Joshua from Ingram have been coming to my house for over 15+ years. They do business the…read moreright way by going above and beyond in providing quality work. I always have peace of mind in calling them for all of my plumbing issues.

Service Technician named Hunter came out to support a flue repair…read more He confirmed, sent pic, did an A+ quality repair, cleaned up and did it all with great professionalism and warmth. The value was great!! Thank you Air Repair Pros.

On the surface,these guys don't look up to speed based on there Yelp reviews. I've found that…read moreoutside of restaurants,Yelps dependability on help making services decisions can be challenging. I actually found Air Repair Pros on Google where they have over 3000+ reviews with a 4+ average. Using that combined with interaction with their representative Arturo,I gave them a shot. I don't know if you've priced new HVAC systems lately but they're outrageously expensive. This is a second unit for upstairs. I replaced downstairs two years ago and prices have gone up considerably. Labor intensive,these guys worked all day to remove my old ac coil and furnace from the attic and install new. They were courteous and layed down drop cloths to and from the work site. After they left,Arturo came out to do a quality control check,instruct on new system operation and generally inspect the installation. As a result I'm giving Air Repair Pros a solid 4 Stars and a recommendation.

Service Requested in 2022 - Water heater decided that it preferred to have the water on the…read moreoutside, instead of the inside. We respectfully disagreed with the water heater, because that arrangement severely impacted our ability to take hot showers. We called a few places, and liked the vibe from Waterman's. Jose came out, did an amazing job, and was very professional and pleasant. We are happy with the service and the price of Waterman's Plumbing, and we are thankful that they took our side in the fight with our old water heater. (The new water heater saw what Jose did to the old one, and it has not given us any lip!) Service Requested Sept 19, 2023 - After Jose gave our old water heater a ride in his van that would have made Tony Soprano proud, we decided it was time to do a couple of upgrades, so we bought 2 new toilets, some sink faucets, new bathtub hardware and a shower valve thingy (that's the technical term for it, "thingy"...if you don't know what that is, you're probably not technical enough). Once again, Jose came to the rescue with one of his associates. They did a great job for a fair price, and we are happy once again! Service Requested Feb 07, 2024 - The water heater that we had "taken care of" (wink, wink) in 2022 apparently had relatives living under my front lawn, because in the middle of the night, the pipe that feeds our home decided that it, too, wanted the water that was on the inside to be on the outside. I woke up at 4:30 am to take a shower, and was surprised to find the smallest trickle of water dribbling out. To my dismay, checking other faucets yielded the same results. I proceeded to go outside to investigate, and found that there was water streaming from my grass and down the street. I then noticed a baseball mound in my front lawn that had not been there previously. After turning the water off at the meter, the mound eventually flattened out, and I had confirmed the horrible news...the broken pipe was on my side of the meter, and was therefor MY responsibility. I started looking up the amount of money I could get for selling my organs, and then I remembered WATERMAN'S PLUMBING! So I called up, and they scheduled Tony and Chris to come and help restore our water (and sanity). Of course, since Jose had been our go-to-guy in clutch situations, we were worried that Tony and Chris might not be as awesome. But Waterman's came through again, Tony and Chris were excellent, nice, professional and amazing. In baseball, if you get 3 strikes, you're out. What do you call it when a company keeps hitting grand slams every time? Waterman's Plumbing!

Please be aware this company is NOT Waterman's Plumbing anymore. Waterman's was bought out in a…read moremulti-company merge in the summer of '24. If you call expecting to get Waterman's, it will be answered by someone from one of the other companies. If you ask that one of the former Waterman's employees come to your house for the service because you're familiar with their quality, service and courtesy, don't hold your breath. The technician may arrive in a Waterman's truck, but they likely will be wearing the uniform of one of the other companies. I called Waterman's with a problem with a dishwasher. The technician arrived in a Waterman's truck but wearing a Harlan's work shirt. While he did a reasonable job assessing the problem [essentially the washer was 23 YO and not as powerful as new], when I asked him to look at a clogged drain in the kitchen, adjacent to the dishwasher, and even though we were still well within the one hour service charge window, I got a little bit of attitude either for asking about another problem or the technician having to walk out to his truck to get another tool, or what, I don't know. It was not appreciated by me since I felt that since I was paying for an hour minimum service charge, I wanted a little more than 15 minutes of service. Further, unlike Waterman's of old, after the service, I start getting inundated by emails from the conglomerate company with requests for surveys, advertisements, etc. I finally had to block their email since their "unsubscribe" link conveniently led to no where. The technician told me that the conglomerate bought the Waterman's name for 3 years, so you'll see Waterman's name out there for a while longer, but it's not Mike and his team anymore!!

We bought a new washing machine. When we tried to removed the old washer, the valve was broken…read more Since the new washer was scheduled to be delivered in less than 24 hours we were in a panic. I called Still Water Plumbing. They arrived ( without an extra charge) in about 2 hours. Jaramie arrived wearing a mask and shoe protectors. He efficiently assessed the problem, fixed it, disinfected the area where he was working and left within 30 minutes. Now that's perfect service. P.S. The new washer arrived 20 minutes after he left!

Very responsive and even called to let us know Kyle would be a little late. Expert advice and what…read moreI appreciated most is that he wasn't here to sell me something I didn't need. Next time the issue is more serious I know who I will be calling. Thanks Still Waters Plumbing!!