Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

Stay away from these guys. Very unprofessional...left me with a bad part in my shower. Never came…read moreback or even answered my calls. Now I am left with no water pressure. I went to their "business address" and there is nothing there.

We've had At Ease Plumbing out to our house twice in two weeks (for unrelated issues!) and each…read moretime they've arrived within the set window, went to work promptly on our issue, and got the job done with a minimum of mess and fuss. They left everything clean and had reasonable pricing (particularly for a weekend visit.) Best of all, they were able to get to us quickly both times instead of a wait of days or weeks. They'll definitely stay on our call list. ETA: A couple of months later, we needed a new comfort height toilet (for elderly parents) and had Randy in to change it out. Happy with his work as always!

Cannot recommend Travis and the True Integrity team highly enough. Over the years we had them out…read morefor several different issues and I wouldn't call anyone else. Great work and great people.

Not satisfied with their service. I was overcharged for the service requested. To expose the facts…read moreI requested a repair on a seal of my sink and changing a faucet of the kitchen sink. Simple repairs, took the company an hour of labor. I was charged 450 dollars for that, in which the company charged me 325 dollars to change the faucet, and that took the plumber under 10 minutes. I highly recommend whoever is using this company to get an estimate before having them do anything, I assumed it would be on the average price range for that service, but I was wrong. I felt like they took advantage of the situation, and when I contacted the company he just explained that this was the service price, unrelated to hours of work, affirming that it was fast because it was efficient and asked me "What exactly are you wanting?" Also, I had to request them to return the faucet they removed and took with them, to dispose of it, they said. I just upgraded to a new one but the one they removed was perfectly fine and I wanted to keep it. At least they brought that one back the next day. Besides all that you would expect the seal at least to sit centered to sink recess, specially for the price charged for the service and the Master Plumbing nomination that they give themselves.

After the hard freeze last week, our tubs and toilets were draining slowly, so we called our home…read morewarranty company, they sent someone out twice and we thought the issue was fixed. This was quite an inconvenience, as my husband and I are both teachers and taking days off is difficult. We tried to run the washing machine and discovered ithe initial problem was not fixed because the washer backed up and spilled water all over our floors. Rather than have them come back, we decided to call another plumber. We called Jimmy Cash's Plumbing on the recommendation of a friend. They have 24-7 service, which was important for us. Jay came out on a Saturday (which the other guys would not do), carefully explained everything he was going to do and try to resolve the issue we were having. He was extremely professional and thorough, and best--fixed the clog causing our washer to back up. Jay was extremely knowledgeable and charged us half of what the other plumber charged us to get up on the roof to work out the stoppage. We plan to have him come back out in the summer to install new toilets for us, and would definitely have him back to do any other plumbing we needed. The TL;DR: responsive, reasonable, knowledgeable and professional. Jimmy Cash's Plumbing will get more business from us for sure!

We were in need of a reliable, skilled plumber who could fix a tub faucet at a reasonable rate. The…read morefaucet is about 30 year old so it took somebody who knows older, as well as current configurations. Jimmy gave me an estimate on the phone and did a great job. If you're looking for an ethical, professional, I highly recommend Jimmy. We will certainly use Jimmy's services in the future.

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

best plumbers dfw reasonable price and really recommend trying these plumbers out theh were till…read morethey get it right

Incompetent at every level. I paid this company 469.00 to change out a shower canister. The…read morecompany insisted on using after market parts. The part lasted about 6 weeks. What was a small drip prior to their repairs turned into a full stream of water that could not be turned off. After numerous calls to their office, they sent the same very young plumber to fix the problem. The plumber told me that there was no issue, and that I just needed to "jiggle" the handle to turn off my shower! About 8 hours later, my shower comes on full blast. I had to call another tech from a different company. The canister they installed was broken. He installed a Delta part and of course I paid OT charges for after hours. The Tide Turner tech gave me a quote of 1600 dollars to install a new toilet and fix a drip on my outside hose. The OT tech fixed my drip with a small washer for free!! Additionally, he fixed my old toilet too, all of this was done in less than one hour, and he charged me 275 plus the cost of parts, which was still cheaper than Tide Turners! They are nothing but thieves who focus on selling rather than fixing their fuck ups! I would call to complain, but AI screens their calls, and their response time is beyond ridiculous!

Jimmy was very straightforward and honest. He was able to explain and detail the work required…read morewithout talking over my head. His knowledge is unparalleled and his cost were very reasonable. They were also able to fit me in quickly!

Was told a master plumber would be coming out for a home warranty repair 2 days after technician…read morecame to survey the work, didn't hear back from them for over 9 days after multiple calls were made to inquire on when they come. The same person/tech that came out previously came to perform the work (not the master plumber we were told would be coming to perform the service). Technicians work was not complete and when questioned about the quality, I was told "that's just the way it is". Technician proceeded to make excuses regarding why work could not be completed. When my wife asked for next steps he RAISED HIS VOICE and yelled "what the hell do you want me to do?!" This company came into our home spouting buzzwords like "honesty, integrity, trustworthiness" only to push for upsells and couldn't even follow the timeline they quoted nor provide any semblance of quality work. My wife was made to feel dismissed and disrespected in her own home simply for asking questions. When master plumber was called by tech I asked to speak to them and inquired how they would make this right. He proceeded to tell the tech to get in his truck and drive away as there was no way he could make us happy. We were left with fixtures that are in worse shape than before they attempted work, and a blockage that we will have to get another plumber to fix. Main issues = integrity, honesty, timely communication, follow through and the fact that a representative of this company rose his voice in a hostile manner to a woman on her own property when asking clarifying questions. Ladies, I'd think twice before allowing this company into your home. Gentleman, I'd suggest you be present to inspect work and to provide an environment of safety for your family/loved ones.

Yelpers Cannot recommend R&M enough-- pragmatic, Affordable, and fast. I've had them replace water…read moreheater, fix stopped up toilets, snake drains and replace fixtures. They work hard and are always putting in the hours. It's a family business and love that I can support them. If you have an emergency he always responds very quickly. Great plumber on the 380 corridor!

We called for service on a Friday afternoon and they showed up within an hour and fixed it right…read moreaway. I couldn't believe how quick and easy it was! Great job. We're keeping the card.