I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

I took my truck in to replace the starter and remove a seized bolt in the engine block, which ended…read moreup turning into a much bigger job as the hole could no longer accommodate a bolt and required it to be filled and rethreaded by a machinist. Realizing the size of the job to pull the engine and send it off they worked with me on the labor cost. The SNT team were excellent at communicating where they were at every stage and delivered my truck back in better shape than I left it in every way.

Amazing job great service by the whole team really I am satisfied with the whole staffread more

Great fast service. The team is awesome, direct, and will get you taken care of without hesitationread more

This is my second time bringing my car in for repair. Service is always great Don and his team…read morereally know their stuff. I brought my car in the first time for breaks. And this time I brought my car in for an oil change and I had a problem with my car making noise they looked it over but didn't find anything wrong. However they did tell me that I needed tires so I ended up getting my oil change and four tires at a reasonable price better than if I had gone to a Sam's Club or Costco to get tires.They mounted them balanced and did everything they needed to do. I will not be taking my car back to the dealership if I need any work done on my car I will definitely bring it back to Prince Auto . The service was quick they didn't try to upsell me and tell me things are wrong with my car like they do at the dealership to get more money. If you're looking for an honest repairman that's not going to try to get more money from you for car repair and that is reasonable Prince Tire and Auto is your place. Don is the owner and his son works there as well. Give them a chance you won't regret it.

Well unfortunately I have to rate this locally owned establishment a failure…read more I had high hopes for this place. Yesterday I called to inquire about a tire plug/patch as well as an oil change and they were awesome over the telephone. They quoted me a reasonable price, and asked if I could have my vehicle there by 0800, because they can get me in and out fast. In return, due to my work schedule I told the gentleman that I wouldn't be able to make it in until around 0900ish, which he informed me that was fine it just might be a longer wait. They took my name down, and scheduled me. Well, this morning I got off work, and showed up to this place slightly around 0930, walked in, and met with the gentleman at the front desk, checked in, and the gentleman behind the glass in the room, cut my conversation off I was having with the front desk, and told me their booked up now so it will be a while. After being interrupted, I ascertained about the turnaround time, and he told me Monday. Keep in mind, originally it was only going to be a slightly longer wait for being there around 0900, and all I was getting done was a simple tire plug/patch and oil change. So how does one tell me over the phone a slightly longer wait to now a three day turnaround??? Fri-Mon. Needless to say, they didn't want the business, I tried to support a local shop. So I just took my vehicle to GoodYear, and was in and out within an hour. Plus awesome coupons to go with my purchase. Sad, and I wouldn't recommend. Perhaps allowing your front desk staff to do their jobs without you interjecting would've been more understandable.

We tend to be rather cautious, as I'm sure many are, about shops. In the past, we've driven (or…read moretowed) our cars 30 minutes away to a garage we trusted, but they were starting to become more expensive and less consistently solid in their work. We happened upon K&M almost a year ago, and couldn't be happier with the quality of work, the prices, the good location, and the demeanor of all the workers over that time. The problems (or possible ones) are generally explained in a way that fills in the gaps in your knowledge without making you seem stupid; it actually feels like they want to educate you instead of begrudgingly explaining enough to justify you opening your wallet (including different brands/qualities of a particular part). It's a good sign that they are so busy, so even though it's sometimes tough to wait a few days to get on their schedule, it's worth it. Even then, I had a problem with my brakes the other day, and Chris explained his theory over the phone, took it for a test drive(s), realized it could be a quick fix, and took care of it right away for less than I was expecting. Recommended, for sure.

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

This is what happen to my car 3 days after being serviced from this place. Driving through the…read moreharbor tunnel and my tire flies off. This is after they didn't tell me that they had to keep my car overnight and just closed up shop with my car inside. Do not go to this place! They put my life in danger!

BUYERSBEWAREBUYERSBEWAREBUYERSBEWARE!!!…read more Go ahead and drive a lil bit further (10ish mins) to K & K Tires instead! K & K Tires is located at 823 Fairview Ave, Linthicum Heights, MD. ---- Last night (6/15) my front left (driver's side) tire had a hole in it and I had to pull over to a 7/11 in Glen Burnie to get air. The air wouldn't keep. I checked my other tires and noticed I had a bubble and gash in my front right tire as well. I couldn't drive home. It was late. I called multiple tire shops that were open, they couldn't help. I was able to speak to a Mobile Tire Service who said he could swap out the tires for me first thing in the morning so I had to lyft home and leave the car overnight. The next morning (6/16 == today), my mobile service tech picked up [what was supposed to be] two 235 tires from Gillies. We wanted to put a slightly wider tire on for both of the fronts (recommended is 225). I met the tech at 7/11 he put the two tires on and I asked him where he got them from because my back tires were closed to being bald as well. He said Gillie's. So I got the address and immediately went to Gillie's. I noticed my car was making a noise and wasn't driving like normal but I'm think it's just the new width of [what was supposed to be] the two 235 front tires. I pulled up to Gillie's trying to get back tires to replace the back tires. The service guy/worker (who actually sold the tires to my mobile guy) told me he didn't have them (the back tires) in stock and also that my car was staggering down the road/limping. Still unbeknownst to me that we (I and/ the mobile tire service guy) were sold two different sized front tires from Gillies, I went to three other tire places who didn't have the size of the back tires. I ended up finding K & K Tires this morning (thank god) trying to get the back tires replaced (which they had in stock), however, when I got there their mechanics were telling me that they couldn't change the backs cause the fronts were not even the same size. I ended up having them change the front two tires to the SAME/matching size. I was already seriously late for work so I had to go to work but I contacted the mobile tire repair guy to contact Gillie's while I was at work because I couldn't have my phone. He contacted them and told me to go back after work so they can fix everything. After work (within the last hour), I drove to Gillie's and was immediately met by the serviceman who told me earlier that my car was staggering, and he told me that he already knows what I'm here for (he got the call) and that he was going to get the manager, "Gillie". Gillie, instead of coming outside to speak to me directly, kept relaying messages to his employee and also my mobile tire repair guy (who I was on the phone with trying to get this resolved). Back and forth back and forth. I was waiting outside for 30 mins before I told my mobile service guy to call Gillie and tell him to come outside to speak to me because Gillie didn't want to fix the issue that they caused. My whole transmission could've went bad as the tires were different sizes and I have an all-wheel drive sports sedan. Gillie finally came outside trying to belittle me telling me "I don't know cars", "he was on the phone w/ the mobile tire repair guy when he was changing my tires" and a bunch of other lies. Definitely lying about being on the phone w/ the mobile service guy because I was right next to him as he was putting on the tires. At this point, it's a scene, there's other patrons there witnessing everything. Gillie wanted to just give me two 235 tires (which was supposed to had be the case in the first place), which wouldn't have fixed the situation as K & K Tires properly put two matching front tires on so I wouldn't ruin my transmission as I have to drive a lot of miles across the DMV. Gillie told me "it's on me if I want to make a bad review". Gillie would rather risk the reputation of his business than to make things right by his customer. PLEASE GO TO K & K Tires not too far from here if you value your vehicle and safety!!!!!!!!!!!!! The location (for my account) says SanFran (account defaulted to that) but this is for the "business" located at 4904 Ritchie Hwy, Baltimore, MD 21225 (it may say Brooklyn, MD in some places/websites online).

I have taken my car, 2002 Subaru Impreza. in for tune up, major and minor repairs, and general…read moremaintenance. I have had great service and timely repairs. I have been shown any problems on the car before repairs are completed. If a repair can wait and it doesn't effect my safety or the car's performance, they will tell me. Very trustworthy and family owned service. I would recommend them to anyone

I requested SAME DAY service and a mechanic was available! He took my car as soon as I arrived,…read moretold me the problem WITH a picture of it!!! Who does that? Repaired and on my way in an hour. I appreciate Chavez so much, I gave their phone number and address to 5 coworkers. Service was on 6/23/25 and no issues since then thanks to the quality of work performed. I will be back soon for an oil change. My 2000 Toyota Corolla recently turned over 100,000 miles! Joe said whoever had the car before me took excellent care of it! It's nice to hear that from a mechanic. I know who I can trust in this area for car repairs! Thank you! BTW, Toyota dealer wanted $200 just for the diagnostics test. NOPE!

Follow up from my review I have to give this Shop Manager my appreciation for the way he handled my…read moreclaim I was upset and frustrated thinking they was trying to total out my car and that wasn't the case Andy made sure I was made aware of all the issues and conditions of my car The shop manager worked closely with me and I would recommend them and return to there business Thank you Andy you guys get 5 Stars for your service

Very polite and professional. You would never know that my 2016 Honda CR-V was involved in an…read moreaccident. It looked brand new! Went above and beyond my expectations by totally detailing the inside of my vehicle, including vacuuming out all the dog hair!. They even straightened out my front license plate I would highly recommend WesBen on Gwynn Oak Ave.

My husband and I have been bringing our cars here for a few years now. We keep coming back because…read moreof the service, price and professionalism. We never feel like we are being taken advantage of. The Monday afternoon before Christmas we brought my car in and were told upfront they might not be able to get to it until the following Monday due to the holiday. We were okay with that and left it with them. To our pleasant surprise- they called us the next morning with the diagnosis and were able to fix it that same day! We will continue to support this neighborhood business.

Unfortunately my transmission needed to be replaced on my 2020 Murano. I had taken it to the…read moredealership and they wanted to charge me a very large amount to replace it. I contacted Dorsey and they were incredibly helpful and patient. They were able to beat the dealership price by a lot and I felt I paid a very fair price. They serviced my car, installing a rebuilt transmission. Great communication the entire time. I highly recommend them!