Excellent service. Saw several good reviews and ratings about this place so I gave it a try- worked…read moreout pretty well. I bought my parts at Autozone so that a friend could replace my water pump, but after the friend fell through miller's said they would use my part and just charge me for the labor. Cost $190 for replacing the water pump on a 2008 Dodge Ram 1500 and it was done within 2 hours of dropping it off. Owner (older gentleman) was pretty nice and I will definitely return if I'm in the need for any further work on my truck. The price was $100 less than my other quote.

Took my vehicle in for transmission issues. First time the job was not completed as the car was too…read morehot to complete the job. I was not aware of this until I had to bring it back a week or so later for the same issue. Translation: They put a Band-Aid on the issue instead of holding the car to ensure it would be fixed. I was told after the second visit that the vehicle was all set and job was completed; I was charged the same price for both visits. After taking the vehicle to the shop a second time to get fixed, the issues started up again. I took my vehicle to a different shop who told me what was going on and what they advised.

10 years after my first review, and newer old car later, I can still say the service is top notch…read more Last week I dropped off for service due to a "rattle" which had been diagnosed by a sub-par team at pep boys Ritchie Hwy as needing a new air compressor ($$$$). The team at Moore realized this was not at all the problem and fixed my belt tensioner same day. Alas, only a few days later (again my ride is not a new new vehicle, but one with "only" about 95000 miles) the passenger side window failed. Moore, again, was able to make the repair in a day, getting me safely back on the road. Chris was in constant communication and was so considerate and understanding.

Great place! My car shoot out a spark plug,they replaced…read moreall that was need in a timely manner at a responsible price

Yes, they were very efficient got me in and out the same day and I look forward to working with…read morethem with more repairs whenever they arrive. Thank you so much.

I've been taking vehicles to Dave's Auto Repair for many years now because he's a great guy and a…read moregreat mechanic with reasonable rates.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

This place is truly one of a kind. Of all the places I've ever been to. I've never found the level…read moreof honesty and transparency I find @ prime care auto. Not to mention how reasonable the pricing is

Old school quality work from mericans. Highly recommended your won't find a more honest place to…read morehave your vehicle painted or repaired. Locally owned and operated painter has been there over 25 years the only people I let do my work. Period. Five Stars Many thanks DR

I have been taking my cars there for years with no complaints,that's when Tom owned it. Now the…read moreshop is under new ownership . I just took my wife's car there after a minor fender bender. The repair was done quickly and professionally with no problems. The transition in ownership is not noticeable in the service and quality of work. I highly recommend this shop for quality auto body repairs. Thanks Mark, Tom's old customers are in great hands.

Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

I've been here multiple times for routine service and have had 0 issues. The staff are friendly and…read moreprofessional, and get it done pretty quick. Thank you!!

They were good a few years back. They broke his ignition coil on my son's mercury mountaineer and…read morealso left the old radiator cap under the hood. We will not go back again. Also wasn't a fan of their service advisor Juanita.

Superb value and expert troubleshooting! The team will definitely figure out the most elusive…read moresymptoms and recommend the right fix the first time. We recently moved to the area 2 years ago and were drawn here based on their local award winning "best of Pasadena" service reputation. That award is well deserved and we always bring our cars here for service of all kinds. I am a systems engineer by training and these guys "speak my language"! We have two VWs that are 10 years old and thanks to the Chesapeake Car Care team we expect another 10 years from these cars minimum! I have detected a pattern on the handful of one-star ratings here that are artificially driving down their Yelp score--someone with a beef (I am guessing a competitor who is unhappy they keep winning the Best of Pasadena award) asked a few of their friends to post a bunch of hyperbolic 1-star reviews--I notice that for each of these likely fake reviews the person has only ever submitted ONE review to Yelp ever--one guy even claims they forgot to put his oil filter on and it ruined his car--total nonsense. Bottom Line: These guys are awesome!

Got an inspection and supposedly I need this part to fix the "jerking problem" I had. Andrew told…read moreme he would order it and to come back to get it fixed. I had some hesitation but because he said he's ordering it (wanted to be a woman of my word) I came back. My family had been going here for a while spending thousands of dollars. Anyway, a couple days later I had the exact same problem, after I paid the inspection also. Therefore he labeled it and said it's fixed. Ryan worked on but Andrew drove it when I returned. Andrew says "Yeah it is "jerking ". I said " thanks Andrew" that's why I brought it here because of this and was told by Ryan"It's fixed". I explained the problem wasn't fixed and I would like them to fix it or give me my money back. Andrew says no, if have to talk to owner. WAITED OVER 4 CLOSE TO 5 HOURS FOR HIM ( TOLD HE WAS PLAYING BASEBALL). He comes in walks right past me and gets behind desk. I explained everything and said Andrew drove it and felt same thing. Andrew now "hesitant" owner there and says yeah maybe it's spark plugs? The inspection, drove and label what it was for sure and now I need spark plugs. " No sir please return my money " I said. Told about how my family spent thousands and owner says very condescending" I don't care nothing about that". Hours of sitting, harsh interaction, no apologies and refused to fix car. Must take this further, Signed the African American Woman