Excellent service. Saw several good reviews and ratings about this place so I gave it a try- worked…read moreout pretty well. I bought my parts at Autozone so that a friend could replace my water pump, but after the friend fell through miller's said they would use my part and just charge me for the labor. Cost $190 for replacing the water pump on a 2008 Dodge Ram 1500 and it was done within 2 hours of dropping it off. Owner (older gentleman) was pretty nice and I will definitely return if I'm in the need for any further work on my truck. The price was $100 less than my other quote.

Took my vehicle in for transmission issues. First time the job was not completed as the car was too…read morehot to complete the job. I was not aware of this until I had to bring it back a week or so later for the same issue. Translation: They put a Band-Aid on the issue instead of holding the car to ensure it would be fixed. I was told after the second visit that the vehicle was all set and job was completed; I was charged the same price for both visits. After taking the vehicle to the shop a second time to get fixed, the issues started up again. I took my vehicle to a different shop who told me what was going on and what they advised.

It is great being able to get information before arriving to the service specially when they do…read morewalk-ins too.

This place just opened and I'm so glad I stopped by! I loved how they called out everything they…read morewere doing to my car--it made me feel informed and confident. The manager was very knowledgeable about my car's needs and explained everything clearly. I was a little skeptical at first, but this team truly knows what they're doing and listens to their customers. Top-tier service all the way! I'll definitely be recommending them.

Dont take your car here. I can only assume the people who are leaving good reviews either know…read moreabsolutely nothing about car service, or that they took advantage of me because I knew nothing about car service at the time. I spent well over a thousand dollars for them to fix things that did not to be fixed while ignoring the actual problem. The worst experience I had there was when I asked the lady if they could fix my cigarette lighter/phone charger. I told her that it was NOT the fuse and was the wire, because I just had it looked at. They replaced the fuse anyways and the wire was still broken. It cost me 15 dollars which I figured was no big deal because Im not the type of person to complain, but this resulted my car being totaled and catching on fire when it caused an electrical fire, which the tow/salvage company just confirmed. I just got off the phone with the woman, telling her briefly of my regrets, asking if there was any way she might compensate or help my situation /in any way/, (I was not asking for all of my money back or to pay for the car, I said compensate or help in any way), and she made it very clear that she was completely uninterested in talking to me. Because of this, I am leaving bad reviews, and telling the people who have highly recommended them to me to go other places, which they have, and they are losing business because of it. I sincerely hope they read this review and try to help the situation but I doubt it. All it would take is a partial refund of some of the "services" they offered me but they just dont care about customer service. If you take your car there they will probably do what they charge you for, but if youre like I was, ignorant of car maintenance, and have an appearance like youre lower class (despite my chemistry degree and working in the health field, I apologize but I dont dress up to get my car fixed), and are not an assertive person who doesnt complain when they dont fix your car they will take full advantage of you. I should add that they replaced my muffler when my car was making noises (600 dollars) which did not fix the actual problem, and my exhaust system literately broke in half less than 3 months later. I called them to let them know and they said it wasnt their fault because the exhaust system broke in a different area. Well, maybe when you were diagnosing my car you should have noticed that the pipe connecting my resonator to my catalytic converter was extremely rusty. I could have replaced the ENTIRE exhaust system for under 300 dollars labor included, but I made the mistake of trusting the great reviews this place has gotten and family member that recommended them. I have lost over 1 grand there and many hours I spent personally learning how to fix my car, just to have it explode in a fire costing me another 2500 that the car was worth because they did not do the service they charged me for. Despite this, the lady cannot be bothered to even have a conversation about helping me in any way. I'm sure they are stressed and have problems but they do not deserve to be in business, and I can only hope I can help people by telling them to avoid them at all costs.

I have taken both of our vehicles to this shop for different things. They have done good work. My…read moreonly complaint is with scheduling. It is near impossible to get same day service, or find a time convenient around a regular work schedule to get a service done.

Hey, this group is amazing. And they definitely have patience with me. I've had some wheel problems…read more(to say the least) and Eric, Paul, and all of the mechanics came through. I've always trusted ths group and always will. Give them a chance to help you out. Thanks, EAS!

Sad to see there are services near me that take advantage of the elderly…read more I was trying to get my vehicle with from a dealer in N.C., safety inspected because they could not certify in Md. Had 11,000 miles on it. Environmental Auto failed it. Said it needed wipers and an oil change and wanted over $300.00 to do the service, what?? I declined and took it to the NAPA Store across the street, they said they wouldn't change the wipers as there was no need. Finally got the oil changed today as this was the recommendation on the sticker in the windshield. I took it back to Environmental Auto on the way home to get my sticker and they said nope, it's been 34 days since we did the inspection, we need another $119.00 dollars because it's over 30 days. I don't have another $119.00 to give them. Now I'm driving illegally waiting on my next SSI check to take it somewhere else.

10 years after my first review, and newer old car later, I can still say the service is top notch…read more Last week I dropped off for service due to a "rattle" which had been diagnosed by a sub-par team at pep boys Ritchie Hwy as needing a new air compressor ($$$$). The team at Moore realized this was not at all the problem and fixed my belt tensioner same day. Alas, only a few days later (again my ride is not a new new vehicle, but one with "only" about 95000 miles) the passenger side window failed. Moore, again, was able to make the repair in a day, getting me safely back on the road. Chris was in constant communication and was so considerate and understanding.

Great place! My car shoot out a spark plug,they replaced…read moreall that was need in a timely manner at a responsible price

This shop hosted a great service experience for me personally. Siwan is not only extremely…read moreknowledgeable in his field of work, but also a genuine person who is straightforward about what you need now, what you don't need, and what you will need. I'd recommend anyone with a car, especially a German car to give his service a chance and he will not disappoint. He'll double check what it is you're requesting and then he'll break down why each service item is required upfront in-person with schematics and samples. And the value you're getting on top of the great service is unbeatable. In my personal situation, I saved 50% from what my local dealership was charging. I have a Volkswagen Golf but I've seen Mercedes, BMW, Subaru, Audi all in their lot.

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

Wow! What about awesome piece of craftsmanship!! Mike I can't thank you enough. I came to you with…read morean idea and you made it better. We LOVE it!!

Recently I hit a deer while driving at night. Fortunately, the deer is ok, my car was not. The…read moreimpact did extensive damage to the front drivers side and hood. I took my car to D&M Auto Body for repairs. I'm a repeat customer and for good reason, the owner of the shop named Mike has been in the business for many years. He's honest, extremely competent and always a pleasure to deal with. He was able to work with me and the insurance company to limit the time needed to repair my vehicle. When I returned to pick up my vehicle I simply could not tell any damage was ever done to it. It's comforting to know there are still people like Mike the owner that you can trust to do the job right the first time. I give D&M Auto Body my highest rating and recommend them to everyone I know that needs repairs on their vehicle. Thanks again to Mike for a great job!

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

I read some of the reviews here and all I have to say is that cars are expensive. You get what you…read morepay for when you elect to do service with anyone. If you let them do their job and they give you a quote , you have e the choice to do it or don't. I've worked on diesel trucks for a majority of my life and newer gas vehicles are just not my thing. I took my 2012 Tahoe here for an accelerator position sensor problem. When reviewing it they told me the voltage correlation was off and that's what was causing the code, the suggested fix per their research and mechanic was to swap the pedal with a new sensor in. Did that and the code came back, but you know what I didn't do? Whine about it . I came back and talked with the service advisors. They rolled the previous diag cost in to another diag. Eventually after a lot of digging , and even breaking out an oscilloscope they found the problem was 2 pins in the connector to the computer not passing signal correctly. They re-pinned the bad pins and I haven't had a problem since. Since then they have done a full exhaust on this vehicle, and update to my corvette, a full exhaust, brakes, parking brake, boost tubes and intercooler, and headlight install on my f250, custom exhaust on my Cadillac. Not to mention countless odds and ends on these vehicles. If you think you know better than a person who does this work on what your car needs, do it yourself. You have the option to ignore any suggested maintenance they suggest. You also have an option to work with them and identify priority items. Here's a great example, the turbo in my f250 is going to eventually ceap the bed. When working on it they discovered oil in the charge pipe which is a tell tale sign that oil is getting passed through the turbo and. Collecting in the charge pipe. Diagnoses says replace the turbo. However I asked ... how much time do I have ? How bad is it? Knowing damn well the answer as I previously stated .... I've worked in diesels for years. They said depending on use it could be 6 months or two years. They also said that if it fails it will ruin the motor. They are correct on all of those statements. Turbos aren't cheap, the labor associated with a turbo change is t cheap because the process states to lift the cab off the frame ... so I developed a plan. I got the part number they suggested for. Remanufactured turbo, and a new o e m replacement. I started pricing it out and found what I wanted is an upgrade. They are set to do the upgrade in the near future. They didn't try and swindle me or upsell me on ball joints or something I didn't need. Now I have a level of trust in them to even do upgrades to my vehicles as requested. Again I can't say this enough... car maintenance is not cheap. If you get it cheap you will have more problems. If you ignore suggested maintenance and don't at least ask if something is critical to the safety and function of your vehicle ....you are going to have a bad time. You have options, we are in America . If you think you know better , can do better , or are being oversold .... Do the work yourself. This is skilled trade work not swiping groceries over a barcode scanner.

Overcharge for work not needed. Crooks. Overcharged me for an oil change too. Next day my…read moreDealership did a courtesy inspection and found nothing at all wrong, Meineke was trying to rip us off, bad business. Good thing I did not do any of their recommended repairs.

Superb value and expert troubleshooting! The team will definitely figure out the most elusive…read moresymptoms and recommend the right fix the first time. We recently moved to the area 2 years ago and were drawn here based on their local award winning "best of Pasadena" service reputation. That award is well deserved and we always bring our cars here for service of all kinds. I am a systems engineer by training and these guys "speak my language"! We have two VWs that are 10 years old and thanks to the Chesapeake Car Care team we expect another 10 years from these cars minimum! I have detected a pattern on the handful of one-star ratings here that are artificially driving down their Yelp score--someone with a beef (I am guessing a competitor who is unhappy they keep winning the Best of Pasadena award) asked a few of their friends to post a bunch of hyperbolic 1-star reviews--I notice that for each of these likely fake reviews the person has only ever submitted ONE review to Yelp ever--one guy even claims they forgot to put his oil filter on and it ruined his car--total nonsense. Bottom Line: These guys are awesome!

Got an inspection and supposedly I need this part to fix the "jerking problem" I had. Andrew told…read moreme he would order it and to come back to get it fixed. I had some hesitation but because he said he's ordering it (wanted to be a woman of my word) I came back. My family had been going here for a while spending thousands of dollars. Anyway, a couple days later I had the exact same problem, after I paid the inspection also. Therefore he labeled it and said it's fixed. Ryan worked on but Andrew drove it when I returned. Andrew says "Yeah it is "jerking ". I said " thanks Andrew" that's why I brought it here because of this and was told by Ryan"It's fixed". I explained the problem wasn't fixed and I would like them to fix it or give me my money back. Andrew says no, if have to talk to owner. WAITED OVER 4 CLOSE TO 5 HOURS FOR HIM ( TOLD HE WAS PLAYING BASEBALL). He comes in walks right past me and gets behind desk. I explained everything and said Andrew drove it and felt same thing. Andrew now "hesitant" owner there and says yeah maybe it's spark plugs? The inspection, drove and label what it was for sure and now I need spark plugs. " No sir please return my money " I said. Told about how my family spent thousands and owner says very condescending" I don't care nothing about that". Hours of sitting, harsh interaction, no apologies and refused to fix car. Must take this further, Signed the African American Woman