On my way back from a business meeting in Columbus, close to 5pm on a Friday, I began experiencing…read morecar trouble. I exited the highway, and googled service stations. The first to pop up happened to be Fryman's. I noticed positive yelp reviews. Well, they couldn't have been more true. Owner Kevin and his son gladly agreed to stay late to help get me back on the road. They were very sincere & professional, and got me going in about an hour! And despite my vulnerable position, they didn't gouge me on the price at all. They had honesty, integrity & really went out of their way to help me. A Good Samaritan in the 21st Century!

Frymans has not only done good work for us, they have been honest enough to send us elsewhere for…read moreelectrical issues that required more specialized equipment than they had available. An honest mechanic is worth their weight in SUVs.

I contacted Beers Automotive after my 90-year-old father was told by a dealership that he needed a…read morewheel alignment and was given an estimate of around $1,600. My brother and I thought that seemed unusually high, so I called Beers Automotive for a second opinion. Jeff took the time to explain everything and quoted me approximately $200-$250. More importantly, he treated my dad with kindness, respect, and honesty. He made sure the work was done properly, kept me informed throughout the process, and personally called me when everything was complete. The final bill came to just $249.56--exactly what he had quoted. In today's world, it's refreshing to find a business that values people over profits. As someone from a small town, I especially appreciate the kind of customer service where you're treated like a person, not just another number. Jeff and everyone at Beers Automotive earned my trust, and I'm truly grateful for the care they showed my father. I highly recommend them to anyone looking for honest, professional, and dependable automotive service.

Wow- the team at Beer's is top notch. Kyle is super knowledgeable, takes the time to give you…read moreprogress updates and detailed findings, and is the kind of guy you can trust with your vehicle. My '71 Duster needed an alignment, some brake system troubleshooting, and a good tune. All 3 were performed with precision and expertise. I'd also like to mention Alicia... she couldn't be more friendly, and really made sure she had all the vehicle info necessary to pass along to the team. I'll be back for sure! Thanks for taking great care of my Mopar.

Went it for an oil change and it was done quickly and wasn't expensive at all. They were so nice…read moreand professional

Performed an alignment on my 2014 Chevrolet Silverado, got truck back (3) sensors need replaced,…read moresteering stability light is on....they acted like it could not have happened. Something happened during the alignment.

It was time for our vehicle's tire rotation and oil (full synthetic) change. I did an internet…read moresearch for a location offering those services in Ashland. Smetz's Tire came up and I gave them a call and was informed that early afternoons would be the best time of day for walk ins. That turned out to accurate info, as the work on our vehicle was able to done right away -- Not having to wait was much appreciated, BUT, what really impressed me was that the "reminder" sticker placed on my front window, once the work was completed, indicated the next recommended oil change was listed at a 7500 mile interval. That is the number that our car manufacturer recommends, but my previous quick oil change location had always recommended it be changed at 3500 miles. I raised concerns about that number with employees of that establishment, but was given some B.S. corporate answer -- So if you are looking for GREAT and honest car service, I suggest you check out Smet'z, in Ashland (OH).

An hour into my 3 hour drive, I stopped for a second time to fill my deflating tire and searched…read morefor a tire store nearby. My GPS led me to Smetz. Eric Dull quickly assisted me, got to the problem and I had two new tires and was on my way before I ever imagined. Just wanted to thank him and Smetz for an easy experience. And for helping me get home to my family safely.

My son attends Ashland College and the other day while he was gassing up his van wouldn't start…read more After a battery swap it was clear the thing wasn't going to run any more so I checked reviews and decided any company around as long as this one must be a good place. Called AAA and they tried to send another company tow truck out but I asked for Bates towing as well and their company tow truck came out in less than an hour, hooked it up and agreed they'd take a look at in on 10/19. The tow was on 10/18. We weren't sure when they would be able to get to the vehicle. This morning 10/19 we got a call telling us the starter was shot and a price for replacement. Before noon we got a call the car was done and my son could go out and pick it up. We're a couple hours away. I cannot recommend this business highly enough. From the gentleman who picked the van up to the guy who called this morning, friendly, professional, reasonable and fast. Couldn't ask for a better experience.

My car's alternator went out as I was driving up I-71 past Ashland. I called AAA, and they sent…read moreBates to come pick me up. The driver was careful with my car, and he was very courteous and personable ... we had a good conversation on a whole range of topics as he took me and my car to a nearby repair shop. Turns out he's the third generation of this family-owned operation started by his grandfather. They have 12 different trucks, so they can handle a lot of different types of jobs. I'm hoping my car holds up and I won't need to use Bates again, but I would definitely recommend them for anyone in the Ashland area who needs a tow.

Fast affordable and reliable. My go to place. I will return when the time comes. They have saved me…read moreallot of $$

They are very good people work with and good service and good prices in town. book you with within…read morecouple days. thank you very much

I trust these guys. That's the best thing that you look for in a mechanic. We've got new tires and…read morehad mechanical work done on 3 cars. Always satisfied.

I used to love going here, but under new management since Don retired, it's been nothing but…read moreissues. I am leaving negative reviews on any platform I can, because they need to make this right. Maybe some negative publicity will wake them up. I took my car in for new rack and pinion in power steering system. Also got new brakes in the process. Anyway, immediately upon picking it up after new rack and pinion, power steering failed a mile down the road. They took it back in and looked at it, replaced the pump. I had to leave it with them while I left for a business trip because they had to keep it overnight to replace the pump, waiting for a part to come in. Immediately upon my return, the vehicle had loud exhaust noise upon pickup. The exhaust was fine when I took it in, and I have documentation from them to prove such (see attached). I called them to schedule an appointment to look at the new exhaust issue. Upon taking it in today, 11/3/23, I showed them the paperwork where exhaust was fine when I dropped it off. When I showed the manager the paperwork and explained that something seemed to be amiss, she immediately became angry and said I was accusing her of purposely damaging my exhaust. Ultimately, words were exchanged, and she refused to look at it. I now have corporate involved waiting for a resolution to this issue. Bottom line, I've taken it in twice, and twice left with a car in worse shape. They are not taking accountability. An exhaust noise does not just magically appear when there was no noise prior or issue upon arrival to the shop. Mr. Tire, you've left me without a car several times. I've had to take time off from work, rearrange my schedule, and loan vehicles to make it to work when I couldn't be off.

Eric has a great garage. It is always clean an neat with a very professional layout. I have been…read moreworking with Prosser"s on our fleet of 16 + vehicles for 3+ years now. Don't be afraid to take your fleet to them. Eric the owner and his team have always done what is expected at a professional level. I also take my personal vehicle (Toyota FJ Cruiser) to them with no hesitation!

This business really showed the cared about me and my particular needs. I don't often leave…read morereviews or recommendations but I suggest you give Prosser's a try the next time you need service. I'm an old timer and it has been a long long time since I been this satisfied with an auto repair shop.

I am so thankful for Bill Harris Dealerships and Nate Bowles (finance manager) and Connor McFadden…read more(the person who sold me my Buick a couple of years ago). It didn't matter that I've managed an $80 million budget, the prospect of navigating the process for GAP insurance on a totaled car (while trying to move states, etc.) nearly brought me to tears. They took care of the paperwork -and me - with such grace and kindness. This is why I came back to them even when living in NJ to buy the Buick in the first place. Thank you!!!!!!!!

I came in looking at New Trucks. Zack, was amazing to start with, then the Sales Manager came out…read more He completely over rode Zack, would not listen to what I wanted. Just kept pushing. If I had to base my opinion on the Sales Manager, I would not go back. I am basing my opinion on Zack instead and will return to buy a vehicle from him.