Frymans has not only done good work for us, they have been honest enough to send us elsewhere for…read moreelectrical issues that required more specialized equipment than they had available. An honest mechanic is worth their weight in SUVs.

I have used Fryman's Service & Repair for all kinds of auto repair for many years. They do…read moreexcellent work at a fair price. Plan on having your vehicle there for the entire day, as they don't always call you to let you know that the repair has been completed.

I contacted Beers Automotive after my 90-year-old father was told by a dealership that he needed a…read morewheel alignment and was given an estimate of around $1,600. My brother and I thought that seemed unusually high, so I called Beers Automotive for a second opinion. Jeff took the time to explain everything and quoted me approximately $200-$250. More importantly, he treated my dad with kindness, respect, and honesty. He made sure the work was done properly, kept me informed throughout the process, and personally called me when everything was complete. The final bill came to just $249.56--exactly what he had quoted. In today's world, it's refreshing to find a business that values people over profits. As someone from a small town, I especially appreciate the kind of customer service where you're treated like a person, not just another number. Jeff and everyone at Beers Automotive earned my trust, and I'm truly grateful for the care they showed my father. I highly recommend them to anyone looking for honest, professional, and dependable automotive service.

Wow- the team at Beer's is top notch. Kyle is super knowledgeable, takes the time to give you…read moreprogress updates and detailed findings, and is the kind of guy you can trust with your vehicle. My '71 Duster needed an alignment, some brake system troubleshooting, and a good tune. All 3 were performed with precision and expertise. I'd also like to mention Alicia... she couldn't be more friendly, and really made sure she had all the vehicle info necessary to pass along to the team. I'll be back for sure! Thanks for taking great care of my Mopar.

It was time for our vehicle's tire rotation and oil (full synthetic) change. I did an internet…read moresearch for a location offering those services in Ashland. Smetz's Tire came up and I gave them a call and was informed that early afternoons would be the best time of day for walk ins. That turned out to accurate info, as the work on our vehicle was able to done right away -- Not having to wait was much appreciated, BUT, what really impressed me was that the "reminder" sticker placed on my front window, once the work was completed, indicated the next recommended oil change was listed at a 7500 mile interval. That is the number that our car manufacturer recommends, but my previous quick oil change location had always recommended it be changed at 3500 miles. I raised concerns about that number with employees of that establishment, but was given some B.S. corporate answer -- So if you are looking for GREAT and honest car service, I suggest you check out Smet'z, in Ashland (OH).

An hour into my 3 hour drive, I stopped for a second time to fill my deflating tire and searched…read morefor a tire store nearby. My GPS led me to Smetz. Eric Dull quickly assisted me, got to the problem and I had two new tires and was on my way before I ever imagined. Just wanted to thank him and Smetz for an easy experience. And for helping me get home to my family safely.

My son attends Ashland College and the other day while he was gassing up his van wouldn't start…read more After a battery swap it was clear the thing wasn't going to run any more so I checked reviews and decided any company around as long as this one must be a good place. Called AAA and they tried to send another company tow truck out but I asked for Bates towing as well and their company tow truck came out in less than an hour, hooked it up and agreed they'd take a look at in on 10/19. The tow was on 10/18. We weren't sure when they would be able to get to the vehicle. This morning 10/19 we got a call telling us the starter was shot and a price for replacement. Before noon we got a call the car was done and my son could go out and pick it up. We're a couple hours away. I cannot recommend this business highly enough. From the gentleman who picked the van up to the guy who called this morning, friendly, professional, reasonable and fast. Couldn't ask for a better experience.

My car's alternator went out as I was driving up I-71 past Ashland. I called AAA, and they sent…read moreBates to come pick me up. The driver was careful with my car, and he was very courteous and personable ... we had a good conversation on a whole range of topics as he took me and my car to a nearby repair shop. Turns out he's the third generation of this family-owned operation started by his grandfather. They have 12 different trucks, so they can handle a lot of different types of jobs. I'm hoping my car holds up and I won't need to use Bates again, but I would definitely recommend them for anyone in the Ashland area who needs a tow.

Reasonable prices and quick, quality service! What more could you ask for? Because it was raining…read moreout, they even allowed me to keep my car in their shop overnight so my new windshield would set properly.

Fast affordable and reliable. My go to place. I will return when the time comes. They have saved me…read moreallot of $$

They are very good people work with and good service and good prices in town. book you with within…read morecouple days. thank you very much

I used to love going here, but under new management since Don retired, it's been nothing but…read moreissues. I am leaving negative reviews on any platform I can, because they need to make this right. Maybe some negative publicity will wake them up. I took my car in for new rack and pinion in power steering system. Also got new brakes in the process. Anyway, immediately upon picking it up after new rack and pinion, power steering failed a mile down the road. They took it back in and looked at it, replaced the pump. I had to leave it with them while I left for a business trip because they had to keep it overnight to replace the pump, waiting for a part to come in. Immediately upon my return, the vehicle had loud exhaust noise upon pickup. The exhaust was fine when I took it in, and I have documentation from them to prove such (see attached). I called them to schedule an appointment to look at the new exhaust issue. Upon taking it in today, 11/3/23, I showed them the paperwork where exhaust was fine when I dropped it off. When I showed the manager the paperwork and explained that something seemed to be amiss, she immediately became angry and said I was accusing her of purposely damaging my exhaust. Ultimately, words were exchanged, and she refused to look at it. I now have corporate involved waiting for a resolution to this issue. Bottom line, I've taken it in twice, and twice left with a car in worse shape. They are not taking accountability. An exhaust noise does not just magically appear when there was no noise prior or issue upon arrival to the shop. Mr. Tire, you've left me without a car several times. I've had to take time off from work, rearrange my schedule, and loan vehicles to make it to work when I couldn't be off.

Probably the worst experience I've ever had with a tire shop !! I call to have new tire put on ,…read moretold them i would take them off the car to make things faster. They did the job but a week later when I put the rims back on my I had out of balance vibrations an called to see if they could check an see if the job was done right so I could determine if there was another issue . Long story short I was met with rudeness as soon as they answered an told me I would have to pay again for them to check their work !! I already paid $148 to just have tires put on rims an balanced which is way more than any other shop I have had tires installed at . Ended up having to pay another shop to do the work they were supposed to do . Idk what happened to backing up your work!!! This place definitely does not !!!!

This business really showed the cared about me and my particular needs. I don't often leave…read morereviews or recommendations but I suggest you give Prosser's a try the next time you need service. I'm an old timer and it has been a long long time since I been this satisfied with an auto repair shop.

My sons drove to Mansfield from Massachusetts and their car broke down on Friday night so they were…read morestranded there. We had it towed to Prosser's on Monday morning and they immediately looked at it, diagnosed the problem, and ordered the part. They had it completed the next morning, as soon as the part came in. Throughout the process, Sharon and Sal at the front desk were so kind and understanding of us, parents whose kids were stranded 11 hours from home. They kept us informed every step of the way, and put our repair at the front of the queue to get our kids home to us. I cannot say enough good things about this shop. Thank you so much for helping my kids!

I am so thankful for Bill Harris Dealerships and Nate Bowles (finance manager) and Connor McFadden…read more(the person who sold me my Buick a couple of years ago). It didn't matter that I've managed an $80 million budget, the prospect of navigating the process for GAP insurance on a totaled car (while trying to move states, etc.) nearly brought me to tears. They took care of the paperwork -and me - with such grace and kindness. This is why I came back to them even when living in NJ to buy the Buick in the first place. Thank you!!!!!!!!

I came in looking at New Trucks. Zack, was amazing to start with, then the Sales Manager came out…read more He completely over rode Zack, would not listen to what I wanted. Just kept pushing. If I had to base my opinion on the Sales Manager, I would not go back. I am basing my opinion on Zack instead and will return to buy a vehicle from him.