It was all good till it went bad there's a guy there working that answers the phone named Moses…read morestay away from him extremely arrogant and cannot understand normal terminology

Went here to purchase a slip on exhaust based on review of product on their site. Price was…read morecompetitive so In place of ordering on line figured I would drive there and pick up When I got there was told item over $100 more than what's on their site Total could care less you are local and drove here based on description on our site Can't see this place remaining open if my experience is their norm Waste of time Ordered on line and had it soon enough for the price they had it advertised at before the shell game Would not recommend without calling to verify or better yet..., pass...!

Was great doing business with Scott and his team! Love the gear and bikes, would definitely…read morerecommend Carolina KTM!

The whole team here at Carolina KTM is great! Scott is great, he treats everyone like family and…read morewill be very transparent with you. Sherry is amazing as well, she works fast and will find any part or answer any question you have. The service department is great, they work in the bikes and make sure we get the best quality service and even go above and beyond to make sure a bike is up to par! I love carolina KTM! Come check them out!!

Had a simple service before spring. when collecting the bike they never installed the power…read morecommander and almost charged me more service to check on it. one battery and a few excuses later it's still dying and not holding its charge. Stop tampering with people's stators and rectifiers

Very helpful & kind salespeople, Robert was very helpful throughout the process of purchasing my…read morenew bike, I'm very thankful to have someone on my team that was willing to work with me

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

Stopped in to get a t-shirt and of course they were getting ready to close but the retail lady was…read morereally nice and told us take our time. She was super friendly and the store was really clean.

I truly enjoy this store., beautiful merchandise and everyone is super friendly!Fantastic sale for…read morethe 4 th! They're also having a BBQ with live music today 7/1/23

Just stopped in while driving down the old hwy 16 to look at ArtiCat side by side atv they had out…read morefront. Extremely friendly young man came right out to talk to my husband. They don't have a very large selection but you can tell they are a really nice small business. He alao mentioned that they have in house financing options. They do motorcycle inspections as well. Nice place! Fyi the nice gentleman said they are no longer an ArtiCat dealer.

People answer the phone are rude and used inappropriate language. Told me I must have f***** the…read moregasket up and that he didn't have time to talk to me and that he couldn't fix my bike over the phone. Completely uncalled for. Never take your business there

Business was recommended by a family friend and I was so satisfied!…read more I purchased a 20 year old van that I was hoping was worth the money. The owner looked it over for me, and gave it a ... He did some needed work on the van and got it purring like a baby! Anyway... Long story short... I've got a new good mechanic

Aaron is a rip off. $15k upfront (5k went missing) 2 years later . Car is sand blasted and a dead…read moremotor installed. THATS IT!!! They never answer the phone, so I'll drive an 1hr to get an update on my car. ALLWays has an excuse. Last I heard why my car was not done was, Aaron said he had cancer. Had to file a report with the BBB to get the empty shell he left me, cool. Oh never called to negotiate the money/ services rendered to justify $15k. Based on the reviews below, took my money to complete other projects . It's cool. No worries. Aaron, I wish you nothing but the best. Karma is a bitter bitter woman. You'll get what's coming to you for ripping off hard working people.