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11 years ago

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7 years ago

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Astera Heating, Cooling and Appliance Repair - Astera Service

Astera Heating, Cooling and Appliance Repair

(330 reviews)

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Ascot Systems - Berwyn bungalow

Ascot Systems

(8 reviews)

I have used Ascot Systems for all of my HVAC needs for the past 15 years in my current home, and…read morebefore that my mother used them for her home for God knows how many years. I don't think it would be a stretch to say that I love these guys! In my mom's house, and then in my own, we had an ANCIENT HVAC system (circa 1956 on my furnace, 1952 on my mom's). Ascot kept both in good working condition well past their expected lives. This past summer, my boiler started making some loud noises, so, of course, I called Ascot. This time, the old girl was not going to make it. Ascot made some adjustments so that the noise would be reduced, but, since the unit was so old, the part that was rattling was no longer available. It was time for a new HVAC system. Doug (the owner) came by personally to give me an estimate on a new system. He took the time to explain all of my options and the pros and cons of each. At no time did I get the feeling that he was ever trying to "upsell" me. In fact, he was very straight forward about what he felt, in his professional opinion, was worth the cost, and what might be over and above what I needed. I really appreciated this as I really know very little about HVAC systems, other than what I was able to figure out through my own online research. I got two other estimates, and Ascot's price was right in the middle of the three. Ultimately, though, it came down to relationship and trust. I totally trust Ascot to do the job right, stand behind their work, and to be there to take care of me if any problems come up. Ascot installed my new furnace, chimney liner, and AC coil in October, and it has been working great. With the dip in temperatures this morning, I am very happy to be toasty warm in my well-heated house! They will come back in the spring to put in the new AC system. Then, I look forward to many more years of working with them for all of my HVAC service needs. I wholeheartedly recommend Ascot Systems. They do great work, and are great to work with. Give them a call. You won't be sorry!

I have used Ascot on my home for the last 10+ years and many other homes I have worked on as a…read morecontractor. The very best things about them? Always get the job done right. Very fair price Great people working for them I have given them my house keys and let them into places alone without worry. The guys who work for Doug the owner have been there for many years and are totally trustworthy. Work very hard at getting you in if something goes wrong Will call you during non critical times to remind you to have your AC or furnace cleaned which I always appreciate because when I flip the switch for heat or cooling I want it to work. I would always recommend them.

D & B Heating & Cooling - hvac - Updated May 2026

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