great service i just call the store for info about wood stove cleaning and i got the # to JMF…read moreChimney Service 413/330-2186 im so happy i call James my service schedule was between 9-10 am. 8:50 his service van pulled in my driveway this is how much they care and respect customer cleaning take about hour they know what they doing now only thing is left is waiting for winter knowing that you have clean chimney done by JMF CHIMNEY SERVICE 413/330-2186. Thank you so much for your service and will see you next time in BELCHERTOWN for next service

We purchased a new pellet stove and had it installed this week. Working with the team at McKenney…read moreHearth & Home was a wonderful experience from start to finish. Their team is very friendly and highly knowledgeable, they treated us with care from the first interaction. We received product guidance, trustworthy recommendations, prompt service, fair pricing, and reliable responsiveness each step of the way. The cherry on top is our warm, beautifully installed stove. We're so warm & cozy tonight. Thank you so much for your care and professionalism! It's refreshing.

Well this is disappointing. We purchased a ventless fireplace from them Over the winter. The…read moreinstall seemed fine but we needed to have a damper made. I paid BobBy $300 to have it made and he said he'd come by in about 6 weeks to Install. A few months later he texted to say he might have time Then he cancelled and I haven't heard from him since. I went back to the original Facebook Marketplace conversation and Sarah has deleted her account and her profile. Really not a good sign. If anyone has any luck tracking them down or has any further info please let me know! Now I'm not even sure if my family is safe with what what installed. ‍

Our experience was very similar to the review by Tarana. Company will not return calls or emails…read more Tried to resolve amicably but they would not respond. Filed complaint with the DCP and they also did not respond to the DCP, they appear to not be licensed, others should file with the DCP as well. Reviews on BBB show similar scamming complaints.They have other small claims against them, and judicial cases, and appear to have not appeared to court in many cases.

Fire Finesse just completed our fireplace gas insert. It was a pleasure dealing with them…read more Communication was great. They listened to our questions and provided information & options that made us comfortable in our selection. The installation crew was knowledgeable & efficient. We also like that they are a family owned business. We highly recommend Fire Finesse. Tom & Mary Jo Foran

Matt, Tom, and Hayden were fantastic! They installed our electric fireplace in no time. They were…read moreneat and clean and left no trace they were there...except the fireplace! Highly recommend!

We had a great experience with these folks. From guiding us to the right stove for our cabin…read more(smaller and lees expensive than the one we had selected), to the install and follow-up to make a minor adjustment. They came when they said they would, charged what they told us up front, and were very pleasant to work with.

NE Chimney Sweeps gave me an estimate for repairs to my fireplace. After waiting a few months for…read morethe parts to arrive, I started calling the office to find out when the work could be done. The office worker took messages but no one ever called back. After waiting over a year, I have since had work by another mason.

Peter is the best! Super responsive, incredibly knowledgeable, and does excellent work. So grateful…read moreto have him taking care of our propane hearth for us!!!

Fantastic, awesome, professional, friendly, helpful, timely, courteous--I could go on. Peter/PGL…read morewas recommended to me by another professional so I called him up to rebuild my Vermont Castings Vigilant II woodstove. He spent time with me up front helping to figure out what parts I needed (ordered them from Woodman's Parts Plus up in NH--also awesome), and was super helpful and great to deal with. When time time came for the repair he showed up on time (masked), did fantastic work, used a drop cloth and was very neat, and got our stove all ship shape. I would highly recommend Peter/PGL. Thanks, Peter!

Whether it's a new wood stove, or outdoor furniture, you can't go wrong with this place. My wife…read moreand I have purchased several pieces of patio and deck furniture here over the years and they have always been quite helpful. Today we went shopping for a new wood stove to replace an existing stove. I must say that the sales person was very well informed about his product. He greeted us promptly, but gently as to not intrude in case we wanted to just look around. We spent about 20 minutes today with him and I'm sure we will be purchasing a stove in the very near future. Their selection is some of the best I've seen in the valley and if you've read my review about a certain other store in West Springfield, you'll understand why this store is such a breat of fresh air!

everything was perfect. customer service was amazing. highly recommend! okde hadleigh!!!!read more

If you're reading this, then you are well aware that a personal review is the best kind. This is a…read morelocal plumber to the Westfield area who absolutely knows his stuff, will get it done with true professionalism, and give you not only the best deal possible for the money, but will absolutely be in and out without you even knowing.

I wish I could give more than 5 stars. My neighbor recommended Dave Ritchie to me a few years ago…read morewhen I was converting my boiler's oil burner to a gas burner. Since then, Dave has helped me install a gas line for a gas fireplace insert, and has completely replumbed my master bathroom during a renovation. I cannot say enough positive things about Dave! He's responsive, caring, thoughtful, and extremely skilled (he's a master plumber). His work is indeed impeccable. There's no feeling like the comfort that comes with knowing your plumber knows their stuff and never does shoddy work. He has solved problems I didn't think could be solved. He's bailed me out of a couple of emergency plumbing situations (such as when my contractor ran screws through a water line twice). Dave never leaves a mess behind. He is very intelligent and very professional. I'm so grateful to my neighbor for recommending him! You can't go wrong with Dave Ritchie Plumbing. I look forward to working with him again and again.

They did the patio and the stairs. Very nice people, work in a schedule very puntual, organized and…read moreclean job. We will contact them for our front entrance.

These folks just left awhile ago after completing their third job for us, a chimney, a back walkwy…read moreand now a retaining wall for the front garden. Excellent workers, timely and professional with really nice work. Wileall workers present some dsruptio nto routines, these folks had minimal impact. They worked quietly, no loud obnoxious music like others, kept their work noises minimal as well. N questoin, I'd hire them again fo masonry type work.

We can't recommend Bob and Superior Chimney Sweep enough! Bob was friendly, knowledgeable, and…read morethorough, and the pellet stove has never looked so good or burned so efficiently! And even better -- there was no sales pitch for a new pellet stove, only honesty, courtesy, and excellent work. We should have gone to Superior first to clean our chimney! They have the best reputation in the region for a good reason. Thank you, Bob!!

HIGHLY RECOMMENDED! Bob was cordial, professional & respectful. He was very tidy,kept us informed…read moreand did a terrific job of chimney sweeping. He is also well prepared as we needed a chimney cap and he had one ready to install. IMPORTANT to us and many: He asked if we had pets or children to be aware of being concerned for THEIR safety. (Our kitties were safe n' happy!)