Basically, Dicky Matos' crew did an absolutely horrible job. In essence they slapped a commercial roof on my old victorian home. The day they finished the work, I called Dicky to say that the roof looked horrible. He said he would come back and fix it. I called and called for 5 months. Finally, he agreed to come and fix it. On the day they were to come, I waited and waited, but nobody showed up and nobody called. I have been pleasant, and patient and hopeful that they would make it right, but it never happened. Incredibly unprofessional, disrespectful and unethical. I've had two other professional roofers look at what they did. One said, "It looks like Micky Mouse did this roof!" Here is a detailed list of the things that were done incorrectly and sloppily. Needless to say, I would NEVER hire them again for anything.
1. The rubber roof was not installed correctly. They used a termination bar to secure the rubber roofing OVER the siding, rather than removing the siding and trim boards to properly flash against the house.
2. The rubber roofing material was not only over the siding, but also on the trim of the house, on both sides. It was easy to see from the street and very ugly.
3. There are bubbles/wrinkles all over the rubber roof. The rubber should lay flat.
4. The workers were careless with glue. Long lines of drippings on top of the rubber roof and patches of yellow glue on the siding (ruined the siding) and on the drip edge. Could have been cleaned up while still wet. (Dicky swears that they don't use glue, but a self-adhesive.)
5. Drip Edge not installed properly, not straight and starting to buckle in several places.
6. They used a commercial (wide) drip edge instead of a residential drip edge which is narrower and more aesthetic and more appropriate for a house.
7. They didn't finish caulking the carpentry work/repair on the soffit
8. They did not add a nailer around the edge of the roof to attach the drip edge to the roof.
9. The insulation board they used was thicker than what was needed for this residential job. That type of insulation board is generally used for commercial applications. read more