Five stars are easy when everything goes right. But no one bats a thousand. In our case, there…read morewere complications discovered a while after the fact. We brought it up, they sent Asanti (seriously good guy), he agreed there was a problem and in due course they made it good. This is what seperates sheep and goats. If I have any lingering quibble, it would be that it took a little longer than I might have liked, but the end result is all I could wish for.

Our roof had NEVER leaked, but because of its age we called JP Carroll for an inspection. The…read moresalesmen inspected inside the attic and videoed the entire roof and reported that there were no serious issues that needed immediate attention. We decided to replace it anyway to head off any future problems. I told them that my one hesitancy in signing the contract was the reviews I had read about absent project managers and subsequent problems. They guaranteed us that a project manager would be there the whole time to supervise the installation and provide us with ongoing pictures of the process. Even though their price was higher than some others, we decided that it was worth it to pay for this supervision and receive evidence of their workmanship. On the roofing day, the project manager texted that he would arrive at 8 a.m. Instead, he arrived as the crew was packing up to leave to collect our check. He got up on a ladder and fixed a cosmetic issue on the edge of the roof we pointed out to him, but never got on the roof itself to inspect the work. When it rained the next week, water began leaking into our attic around the chimney for the first time. Eventually, a member of the same roofing crew (not a manager) was sent to assess the problem. He reported that there was no problem with the flashing they installed, but that the chimney had several cracks in the mortar and we needed to find a mason right away. He had no answer when I asked how it could be that we had no previous leaks, that our original inspection did not report any cracks, and that no one noticed problems when roofing around the chimney. After several calls to the JP Carroll production number, I've learned not to expect the return calls "within 24 hours" that are promised. If they were even taken, my requests to receive the promised photos of the roofing process (as well as the original inspection video) have been ignored. Not only did I fail to receive the services that I paid for, but am left with a leaking roof that didn't leak before. I wish I had paid more attention to those negative reviews that I read.

Beautiful New Roof - Great communication with Patrick throughout the process. He showed up for the…read moreestimate and the construction as scheduled. He suggested a color that was better than I would have chosen on my own. The completed job was neat and beautiful looking. His professional crew worked with purpose and cleaned up completely before leaving. I would recommend Patrick and his company to anyone needing a new roof. We wanted a new roof before having solar panels installed which have a 25 year life span. This is the second time we hired P.K. He put the roof on our house about 20 years ago. I got other estimates, but I had the most confidence in him and made the same decision that I did in the past.

Patrick Kelly Roofing and Siding great company to deal with They did a beautiful job in replacing…read moreour roof in 2011 leaving things immaculate after, 1st company we thought of to remove a troublesome skylight. Another job well done all discarded material were cleaned up and roof repaired and shingled blending nicely with the rest. We highly recommend this company! Susan and William F. Wilbraham MA

I needed a roof repair and my neighbor recommended American Way. Andy came out the next day to look…read moreat it, and the day after that to fix it. Great guys, great work, reasonable price. When I need my roof replaced, I'll be calling American Way. Highly recommend.

From the owner: American Way Home Improvement in Southwick, MA, has over 20 years of experience in roofing, kitchen…read moreand bathroom remodeling, and custom cabinetry. We proudly serve Southwick and surrounding communities with expert craftsmanship, high-quality materials, and dependable service. From full renovations to roof replacements, we're committed to enhancing homes with lasting value. We focus on clear communication, customer satisfaction, and back our work with warranties for peace of mind. Trust us to improve your home's comfort, function, and curb appeal.

The asphalt shingle roof on our 18 year old home had developed a growth of black algae,…read moreparticularly on North-facing areas. The discoloration had become visually offensive and was also no doubt damaging our roof as it maintained moisture. We called Superior Roof Cleaning, and they got our roof looking as good as new after only a few hours, without the use of harsh chemicals or abrasive power washing. We were very pleased with the quality of the work, the professionalism of the company, and - most importantly - the end result. We highly recommend the company's services to any homeowner in the Western Massachusetts area that they service.

Superior Roof Cleaning did a great job. They cleaned the moss off the north side of the roof that…read morewas there for a long time. They were here on time and got the job done in timely manner.

His response time was very fast. Quality of this work was impeccable. He was very patient and…read moreunderstanding. I'm sure I will be doing business with him in the future. Great job.

Tyler was great to work with and did a tremendous job despite my house paint color not existing in…read morethe world. Tyler was very respectful of our time and space, and was a very nice person to work with. He came prepared with everything he needed and needed little from us while here. He was also very affordable compared to other roofer/contractors.

we had a new roof and 2 skylight windows installed. The process was amazing. The staff showed up…read moreat 7am with a text before as to soon being on our property. They worked diligently all day and completed the project. The staff were friendly and professiona! Matt and Mike were professional and answered any question. We were amazed at the prompt completion of the job as well as the clean up. I would recommend this company without hesitation. We are very pleased with the process and results.

I was looking for quotes on replacing the windows in my condo. I had gotten and few quotes and…read moreNextgen had the best quote. From meeting with Matt for the quote, to working with Brian, the project manager to the 2 gentlemen who did the installation, my experience was great. For the installation, the guys brought canvas to use on the floors inside and they cleaned up the dust and debris at the end of the day. It only took 2 days for installation. Brian then came out to check on the work and there are some minor things that need fixing, but all in all they did a great job! I would recommend.

Dave runs a first class roofing company that delivered on time, did quality work, and provided top…read moreof the line materials. The entire process was remarkable in that, unlike others, Dave kept his appointments on schedule. He personally inspected the roof and delivered a review of his proposal in tremendous detail. He has a warehouse with all of the material he needed for my roof, so no excuses about shipping delays, cost escalations or backorders. He promised a mid May installation and actually came a week early. He even got the building permit from the Town, which some other contractors seem to forget. His crew was well-prepared, setting up tarps to keep the old roofing out of the shrubs and lawn, got the entire roof (36 squares) done by around 4:00 pm. Clean up was impeccable. New gutters were installed a few days later by very knowledgeable craftsmen who made some upgrades that were much appreciated. I have no hesitation to recommend Dave Miner for your roofing and gutter replacement project. It's refreshing to work directly with the owner of the company.

I can not say enough good things about Dave Miner and his Crew. I went to work on a Thursday…read moreafternoon and woke up to a new roof on my garage, and a clean yard. Dave came to my house and gave me an estimate, and even though there were extra layers of shingles to dispose of he stood by the original quote. I will recommend him and his crew to anybody looking for roof repair.

Brian is great, came out to check our 15 year old roof they did, great service. Highly recommend…read morethem.

Brian and Elite Roofing are so extremely easy to work with and make a scary process much more…read moremanageable. We had staining on our dining room ceiling and issues with our gutters and Brian came over the same day we called to check everything out, and had the work done the next day. He was sure to explain everything as well as show what was going on from the roof by taking videos! Highly recommend working with elite roofing for any roof or gutter needs!