I bought Pella windows for my home after being told they would be easy to tilt in to clean the…read moreexterior from inside. I was unable to do that so I finally called Pella after having watched videos on-line showing how easy it was to tilt the windows in. I had to wait an hour to finally speak to a person and was told it would cost me $79.00 to have a Pella staff come and show me how to tilt the "easy to tilt in windows". I was shocked that Pella would want to charge me to show me how to use the windows and thought a company would want to support the products they sold. I had a friend show me how to tilt the windows in but my hands are not strong enough to do it, so I am now regretting having bought windows that I cannot clean the exterior from inside. Pella certainly is not interested in supporting their products so if you are looking for windows or doors, look elsewhere so you won't make the mistake I regret making.

We had a Pella High Security door installed over two years hence. Chose a time delay to better…read moreexpress events rationally and dispassionately. The new door - little over $5k-was improperly installed. We couldn't understand the initial crew- from Ukraine - no speaking English either. Pella inspector came by and verified same and put their system to work to affect the fix. Then... supply chain issues arose. Meanwhile, improperly hung door would not lock. And it's winter in the Berkshires! Called manager and told him our door was INOP (inoperative) and won't lock; and that I was now sleeping on a military cot by the front door & door double braced, and other security arrangements prepped n' ready. And he responds with, "So-what's the problem"? Yes, we had words. Informed him of the 'risks to the elderly' imposed upon me & my bride. The sleeping by the front door went on for several months. One of us had to be here 24/7. Things like this up- end one's life 24/7 simply planning around an imposed vulnerability on a private home. New door was finally installed, and my wife and I were able to attend church together, and even eat out. Kinda makes you feel like you're coming out of a snow cave or something. No sooner had the two year warranty run on the 'new & improved' front door, when, old man winter had his effect on the internal locking mechanism. Yep, the cold & something internal to the locking mechanism made the door INOP, again. The young man they sent out to fix the door is a saving grace to Pella. Very professional- did a first class job. So, as for the future, I don't think Our Trails & Pella's will be crossing in this lifetime.

This is a family owned business and you rarely see personal touches like they provide in terms of…read morecustomer service these days anymore. They had the owner go to your location to have conversations to go over everything thoroughly in a consultation. Everything was well organized and planned and discussed ahead of time including looks and transparent pricing. They did an excellent job replacing old windows. On the day of service they were efficient on time and professional and installation went smoothly. Workers were respectful and cleaned up too. Overall positive experience.

Very pleased with my new picture window. The work was done on a rainy day. I expressed concern and…read morewas told everything would be okay. Too my surprise, the workers outside did serious damage to my scrubs. I called them on this issue and was told- "they were sorry" but due to OSHA regulations they had to get close to my house. I believe working in the rain brought on the carelessness of the workers, resulting in the damage.

I can not say enough good things about Dave Miner and his Crew. I went to work on a Thursday…read moreafternoon and woke up to a new roof on my garage, and a clean yard. Dave came to my house and gave me an estimate, and even though there were extra layers of shingles to dispose of he stood by the original quote. I will recommend him and his crew to anybody looking for roof repair.

Completed the work 2 days after I signed their contract and finished it in one day. I could not…read moreexpect anything better.

Great Job doing my Siding, Windows, and Roof. Will definitely recommend you to our friends and…read moreneighbors.

Did an amazing job siding my house. Their pricing was very fair. They also replaced my gutters. I…read moream very happy with the detail work as well.

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Home Evolution did a great job replacing my roof and even helped with the financing. My roof was…read morelong past due to be replaced down to the decking. The large crew arrived dressed in company uniforms and brought lots of safety equipment. They did a fantastic job! In one day, they ripped off the old shingles, replaced all the old plywood, and installed a beautiful new roof. They also did a great job cleaning up around the house. They were quick to respond a fix a portion that needed a little more care. They inspected one year later and called several times to make sure there were no issues. Everyone who works there is very friendly and customer service is in their culture.

Frank Cortes was very professional and accommodating. He went above and beyond to work around my…read moreschedule. He was a pleasure to deal with. He was courteous, answered all of our questions, and returned my phone calls promptly. Castle Windows are great quality windows. Great looks too! We couldn't be any happier with his service and final result. His team of installers were super professional. SetRoc LLC was a pleasure to do business with. We are pleased and would do business with them again. Marco & Eliane

We just bought our first condo in Boston and the old building had drafty, and rotted wood windows…read more After comparing four locally best rated companies, the window guys provided the strongest customer service and experience by far. I'd highly recommend them and hire them again. Frank and Josh communicate immediately through text and call, do a careful one hour in person consultation, and even bring along a heat lamp and sample windows to educate on five different varieties of quotes. They are kind, intelligent, and respectful when working through our limited budget. The best part is they sell, manufacture, and install their own windows (as opposed to other companies who outsource these services) so the management and timeline of the project is high, detailed, and efficient.

Mainato Restoration is fast, reliable, and professional--highly recommend their work to anybody…read morewhos in need of services.

From the owner: At Mainato Restoration, we specialize in high-quality roofing and siding services for both…read moreresidential and commercial properties. Whether it's a family home or a business, our goal is always the same: to protect what matters most. With over 25 years in the industry, we’ve built a reputation on craftsmanship, reliability, and genuine care for the people we serve. As a locally and minority-owned business, we understand the value of trust. Our founder started from the ground up — first as a cleaner, then a roof technician, and now the proud owner of a company rooted in hard work and service. That journey taught us the importance of doing things the right way: no shortcuts, no pressure — just honest, dependable work that lasts. What makes us unique isn’t just our experience — it’s our heart. We know a roof isn’t just a roof. It’s what keeps families safe and businesses running. That’s why we treat every job as if it were our own property. We offer multilingual service, clear communication, and a commitment to making each customer feel heard, supported, and secure every step of the way. When you choose Mainato Restoration, you're not just hiring a contractor — you’re partnering with people who care deeply about your safety, comfort, and peace of mind.