We purchased a new pellet stove and had it installed this week. Working with the team at McKenney…read moreHearth & Home was a wonderful experience from start to finish. Their team is very friendly and highly knowledgeable, they treated us with care from the first interaction. We received product guidance, trustworthy recommendations, prompt service, fair pricing, and reliable responsiveness each step of the way. The cherry on top is our warm, beautifully installed stove. We're so warm & cozy tonight. Thank you so much for your care and professionalism! It's refreshing.

My wife and I were first time wood stove shoppers and after checking out the other "best" stove…read moreshops we tried McKenny's. What a difference. Both Dave and Nora, the owners, were super friendly and helpful. Whereas the other places treated us as though we should already know what we needed and were less than helpful in answering our questions Nora went above and beyond in taking the time to walk us through everything we would need to know about purchasing and installing a stove. Additionally, we expected we couldn't get an installation until early spring since it was already late November. On the contrary...they said we could likely have it up and running before Christmas! And they were right. They recommended an outside contractor to install the stove and chimney, James French of JMF Chimney Service, and he showed up on time and did a professional job and we were inspected and up and running a week before Christmas. Definitely recommend you check them out for superior and friendly service. Pierre R.

everything was perfect. customer service was amazing. highly recommend! okde hadleigh!!!!read more

Olde Hadleigh serviced my gas stove. The tech was awesome. He made the stove like new…read more Professional, clean, on time. I would highly recommend.

I had an issued where I was having water leaking into my chimney whenever there was a rainy day. I…read morehad a total of 4 companies come out and provide quotes, with Done Right being the last outfit to come and look at the issue. The other three companies came out, provided a quote, and all came to the same conclusion-that I had an issue with my cap. Done Right then came out to give me a quote. A week or so later I was sent a bill from Done Right for nearly $400 dollars. I called, stating this must be a mistake, and that I was just looking for a quote. I was informed that Done Right does not give out free quotes. This information was never communicated to me, not during the initial booking to have them come out, nor was this mentioned once their crew arrived at my home. The most infuriating part is that they came to the same conclusion as the other companies, and that I had a faulty cap. I have been a home owner for over 10 years and have never had an experience like this before. They were utterly unwilling to come to any kind of compromise with me over the lack of communication.

I was having trouble with my chimney and they came in to assess the issue. They found that the…read moredouble chimney was broken in the middle. They put liners in on both sides for me and now my stoves are running better than ever! Prices are good and the workers are skilled. Best of all there was no mess at all. They did an amazing job. I highly recommend this company.

Had a small job fixing entry steps of my home. He was one of the very few masons that came by to…read moreactually to evaluate the problem. Gave me a very straight forward price and was able to start work one week after. Very friendly and reasonably priced service. The owner went above and beyond in their service. I would recommend them to anyone.

From the owner: 5th generation mason specializing in residential ,commercial and historical restoration.We do all…read moretypes of masonry brick ,block ,stone ,stone foundation repair,pavers,stucco ,concrete ,chimney repairs and much more call 413217-6917 for free estimate fully insured

Highly recommend. Large residential job replacing 7 very large three gang window clusters with one…read morepiece of strong, low e thick glass where each cluster existed. 7 in total. Had to modify siding outside to accommodate the new windows. A+ Windows and siding look great. Reasonable price. Nice purchase from quote to final install. Showed up on time. Thank You! Excellent attention to detail and customer service!

They were polite and the total came to much less than the estimate! There are plenty of businesses…read morethat would charge you the estimate even if the work was less than anticipated. Lizotte quoted on sealing a greenhouse for our family. The work was done well, and they called to follow up after it rained to make sure there had been no leaks. They they charged us about a third of the total estimate because it took a lot less time than anticipated. Thank you, Lizotte!

Simply the best. I needed my boiler replaced and caught Gary at the right time as I'm in the…read moreBoston area which is not where he typically works, but we chatted and he agreed to drive to my house. I knew of his reputation from a heating help board I had been on in the past and knew he was the guy I wanted for my install. When Gary says he'll be there at 7am you better believe him. He showed up on time and went right to work. His lead plumber came shortly after and drove what I'd call a mobile plumbing shop. These guys don't mess around, they had every tool and fitting imaginable and I couldn't have been more impressed, except for the fact they were heads down all business the whole time they were here. Gary was here from 7am to 6:30pm and spent the time to make sure everything was perfect and that I knew all of the features available before he left. The quality of the work was beyond impressive and we couldn't be happier! Btw, the boiler is a Viessmann and it's awesome, I can monitor it from my phone and on a recent trip I was able to lower the domestic hot water while we were away which saved us gas.

I asked for a quote which was $6000 ( yes, you read that correctly ) more than the other quotes I…read morereceived . When I asked for explanation/clarification I was shut down by Gary Wilson who was angry, indignant and frankly , rude . I went with another company who was friendly, efficient, more knowledgeable, stable, with a long track record of great customer service . By the looks of it , he ( Gary ) tries to discredit any reviews of his business that are not glowing . Beware of this business .

We purchased a gas fireplace insert in 2012. over 12 years 0f ownership we had 2 problems with the…read moreunit after the warranty expired. The first problem occured in 2018 and the 2nd in 2022. We travel a fair amount and scheduling service was a challenge because of our unavailability. On both occasions Czar Energy Solutions followed up to make sue we had the service we needed. The owner even spent 30 minutes on the phone with me to troubleshoot the problem so that I might be able to avoid a service call fee and to make sure the service person had the correct replacement parts when he arrived. When we determined what the problem was he was able to get the service scheduled for the next day. The service people were friendly, knew the equipement and resolved our issues quickly upon arrival.

After calling various companies and reading reviews, I decided to use Czar Energy Solutions for a…read moregas fireplace insert to replace my pellet stove, from start to finish I was not disappointed. They did not charge(as do some companies) to come out and give me an estimate. That estimate did not come with any extra surprises as we went along. Before I finalized my order, they again came to make sure if the measurements and details I should underscore that I am an hour away from their store. They were very responsive throughout the process And, since my unit was installed during the summer, I didn't get to try it til today I had a few questions and reached out to them And, they were as responsive today as they were before I ever placed my order Czar Energy ricks

We were having problems with smoke in house after lighting our wood stove making it unusable. We…read morecalled Mike and he came over almost immediately. The chimney had totally clogged. He gave us a price quote and was able to solve the problem quickly. He even Charged us less than the original quote. We highly recommend Mike Dhembe and will be bringing him back in the spring.

From the owner: Your Safety is our Business…read more Mike Dhembe Chimney Sweep Service provides professional Chimney Cleaning, Restoration and Building Services in the Greater Southbridge, MA area. Mike Dhembe Chimney Sweep Service is a member of the Massachusetts Chimney Sweep Guild and CSIA (Chimney Sweep Institute of America) Certified. We are Licensed (CSL # 064154), Insured and Certified. Mike Dhembe adheres to rigorous standards; we are neat, clean and will leave no mess, only a clean, safe chimney and fireplace system. Mike Dhembe Chimney Sweep Services provides Chimney Cleaning, Waterproofing, Chimney Caps, and Stainless Steel Chimney Relining Systems. We provide safe, reliable venting for Gas, Oil and wood fuels.Like most things, your chimney needs regular maintenance to keep working properly and safely. The National Fire Protection Assoc. Code 211 states; Chimneys, fireplaces and vents shall be inspected at least once a year. Connectors, spark arrestors, clean outs and tee fittings connected to chimneys for oil, gas, wood, coal or pellet venting systems, shall be inspected at least once a year for soundness and deposits. Cleaning, maintenance and repairs shall be done if necessary.