Best space I've ever found for your complete Pittsburgh sports merchandise. Every single time I…read morecome to Pennsylvania I make sure I stop in and see them... And drop a few hundred dollars as well!

Great place to stop. We are sure to order more items. Loved everything. A great find driving…read morebetween out destinations!!

what pieces of $hit! Hire new employees and after they quit their old jobs tell them they will fire…read moreyou if you don't sign up one member for every hour you work. you won't be compensated for the memberships but your supervisor earns a bonus on this. The supervisor then threatens to fire you if you don't earn him the bonus.....

I was very disappointed when I went to the Nike store yesterday. I did not find the staff to be…read morefriendly or helpful. I tried to make a purchase using a debit card. I typically run my debit card as credit but was unable to. The person who checked me out offered me no assistance when I asked for help to run my card as credit. I happened to recently get this card, and I could not remember my PIN number (yes this part is my fault). However, the person who helped checked me out should have offered to help me figure out how to run my card as credit instead of just staring at me with an attitude. I ended up telling that person that I could not pay for my items and left because I was so frustrated. I was very disappointed and do not plan on going back to this store anytime soon.

Wife bought a pair of Nike SuperRep shoes for excise bike. Drove 3 hours from the Quad Cities to…read moreAdventureland and stopped there on the way home. Got home to find that it was missing the Delta plate it needed to attach the piece necessary to clip into the exercise bike. My wife called the store this morning and spoke to a supervisor to which he told my wife that they have the piece she needs that was missing and that they would not be able to mail it to us but instead will HOLD IT at the store for us which is 3 hours away at gas being $5 a gallon. 6 hours round trip for a small metal piece that cannot be found anywhere online including Amazon and Ebay. This is customer service? I called the store and spoke to the manager again and he told me he can't mail it and didn't give me a justified reason to why he couldn't only that "he just can't" and insisted the best they can do is hold them at the store.

This store provided my children and I one of the best customer service experiences I've had. I came…read morein with my almost 4 year old and 8 mo old on a slightly chilly and windy day. They weren't overly busy but there was a good number of customers scattered around the store. I was looking for some new shoes for my 4 year old so we headed straight to that area. As I was viewing the wall of children's clearance shoes (quite the selection), a store associate asked if we needed help. Since I wasn't positive my 4 yr old was wearing the correct size, I asked if he could measure her. He said he gladly would. My daughter can be shy with strangers, especially men, but she told me right away that he was really nice and could measure her foot. After measuring her foot he asked if we needed more help. Since I didn't, we let him go on to the next customer. We were able to find some nice new shoes for her for $17. What a great deal! We looked around the store some more since I'd never been there. I found the socks my husband wears at the checkout for an additional 25% off. He goes through socks fast so I grabbed a bag of those. There was a short line at the checkout but they moved rather quickly. The associate checking us out was very nice and chatted about the crazy weather and also where he was from. It was a nice, not awkward, genuine conversation. Once I paid, the associate followed me to the door to help us out. This may sound awkward at first but I had our double stroller with us. It can be difficult to maneuver with double exit doors. I was pleasantly surprised at him following to help. You just don't see that much. I really hope they continue their great customer service. I plan to come back here for the next time we need Nike items.

Always amazing service and wonderful selection of sporting gear for every endeavor. The…read morehigh-quality equipment does not come cheap however. Check options at the clearance racks and you can find some deals. Interesting points program that you can utilize to save as well. This is definitely a location to find sporting equipment that you will not find in other retail settings.

This West Des Moines REI is probably the only one in Iowa. I stopped in to look at their luggage…read moreselection, before making a possible online REI purchase when the next member sale comes around. The store is sizable enough, with lots of familiar sections and selections that I've come to expect in other REI stores. Store staff were friendly and very helpful. I'm sure I'll stop by again during one of my fairly frequent Iowa trips.

I rarely shop here, and every time I go back I remember why. I had made a purchase and went through…read morethe process to get curbside pickup. After waiting for 20 minutes, I decided to go in and grab them. Once entering the store, I was met by a very inconsiderate front end team that are more worried about looking cool in front of their coworkers that doing their job. Whoever is in charge of payroll should be made well aware that they are paying for at minimum 3 team members being less than helpful, not even willing to speak to their customer about the poor experience and 7 others hovering around their cash register. Never worth it to shop with Cedar Falls Scheels.

First time doing a store pick up at this location and it was a great experience. Having a two year…read moreold that didn't want to sit still they understood. They were busy and kept apologizing that it was taking some time to get my order. We were able to walk around and they found me and got my order to me. Also the staff was exceptionally nice to all guest. I think the best was when I was standing there a guest had said thank you to a manager he really didn't hear it and another member of the staff goes hey she said thank you and he stopped turned around and said I'm sorry I didn't hear that and said your welcome and have a great holiday. This store seemed to really understand the guest and ensure they felt welcome.

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

In Re: to the Biz reply... So, Shane W's account, written by Aaron & you want me to call Christy?…read moreSounds like exactly what I addressed in my review... too much passing the buck. Just a thought... maybe work on streamlining.