I'm a huge fan of the Scheels in Jordan Creek Mall. The energy in this store is great. It is well organized. They have awesome inventory and the staff is always right there to help. I've always thought this store was overpriced but they do have sales all the time. This is the type of store where you could walk around for hours. They have everything from workout clothes, shoes, guns, camping and hunting equipment, boating, sporting goods, etc. There are even a couple places where you can get food. read more

Bought Irish Setter Vaportrek hunting boots there 3 years ago. After 3 trips in the outdoors they leaked- both boots. I wasn't standing in water- hunting pheasants in frosty then wet November grass. I have tried 3x putting reviews on their site- but my review doesn't meet their standards. And it's been a #2 review, because the boots fit better than any other boot out there, and they look great. Maybe the Scheels manager never gets to see reviews or has no idea my reviews aren't allowed- but seems they do not care. I'd go back if they'd make it good. Otherwise, it's a great sporting goods store. read more

This place rocks! They have everything a consumer would need from a sporting goods or athletic apparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return. read more

Scheels - Hunting & Fishing Supplies Near Me - West Des Moines, Iowa

I don't really shop too much at Scheels just because of my sporting good needs is more hockey than any other sport but my kids love this place. My two year old loves the taxidermy animals and my five year old likes the video games and Lego selection. The BBQ section is probably my favorite thing about the place. They have an entire spice wall that I couldn't spend all my money on. read more

Scheels - Hunting & Fishing Supplies Near Me - West Des Moines, Iowa

We almost always come to this location when we're in town, because well, we're usually in town for a baseball tournament. Thank you for always having what we need, whatever it may be! The staff here is always super helpful! read more

Please don't claim your associates are "experts". Recommended running shoes from On are horrible. Maybe good for walking, but not running. Can't pass all tariffs on to the customer either. Wake up! read more

The best customer service you will receive. My son and I went in 30 minutes before closing last night to purchase quite a few pairs of shoes as gifts We were looking for a certain price point and Veronica went above and beyond to help us find styles the gift receivers would enjoy in our price point. She and two other associates also assisted us finding good fits in men and women's shoes. Entire staff was friendly and helpful despite closing time right around the corner. We will continue to fulfill our sporting good needs at Scheels because of this and the many other positive interactions we have had at Scheels. read more

Crazy massive mix of three superstores combined for an inventory extravaganza to overwhelm! Hunting, clothing, indoor furnishings, toys, games, grilling, travel, hiking, and more all thrown together in a surprisingly well organized assemblage of popular brands, high end stuffs the usual sporting goods spot doesn't host, and eye candy all over - my first time to this Iowa palace didn't fail to wow and leave me entirely unable to pick up anything for myself. However my buddy bagged a decent deal of wood grill chips! Weird tho that the checkout had to scan the bar code which was hidden under tape, not a speedy route for running the Christmas crowd in and out. I can definitely see the appeal here and will make it back! read more

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Rude Staff. Overpriced items. Crowded. Just avoid. There are better options in the WDM area.

I do not have these where I am from, but every time I am in the area I am always sure to drop in here. It is literally my favorite sporting goods store. They have some amazing deals/sales on clothes every time I have been in and it is actually quality items. It seems like most stores put products on the sales rack that are either low quality, odd sizes, or odd colors/designs, but that is not the case here. Additionally, they have a large selection of quality firearms, which can be hard to find these days. They have both long guns and pistols. Plentiful amounts of ammunition for those in need as well. The customer service is beyond that of a normal business. They sincerely greet you when you walk in and actually say hello and ask if you need any assistance as you walk throughout the store. I highly recommend anyone to shop at this store for your sporting good needs. read more

Scheels - Ronald Reagan statue outside of Scheels - Hunting & Fishing Supplies Near Me - West Des Moines, Iowa

We were on a hunt for cheer shoes in a store. Dick's didn't carry any in store. Scheels had one style. Jackson sized our foreign exchange students foot and helped her determine what size she needed. Jackson did a great job, a pleasant young man. We checked out and got equally good help. The checkers say hello and good bye as you enter and exit. Nice experience. read more

Scheels is a go-to when it comes to sports gear. Spring Soccer and T-Ball are upon us! My kiddos each needed new knee-high socks, soccer shin guards and a pair of cleats. So... where do I go? Yep, Scheels. Let me clarify, I go to their website. I found all of what I was looking for no problem. I love how on their site you can see the items that are in stock locally. Also, I love all the sales they have going on. ($299 for a pair of socks? Yes, please!) I believe a $50 purchase qualifies for free shipping. Scheels is a one stop spot for anything sports. If you can't peruse their massive IRL location at the Coral Ridge Mall, pop on their website! They definitely have what you need... as well as some pretty rad Iowa Hawkeye apparel. read more

Nothing but positive things to say about the store. Everything is phenomenal from their customer service to the products in the variety of products they have. Everything that we've always needed has been available. The location is perfect right outside of Jordan Creek Parkway. The staff is probably the best thing in the store. read more

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I will never come here to shop again! To all my Latino and African American Scheels shoppers I would think twice before coming in here. We were shopping today, my partner and his buddy were looking at the guns due to deer season approaching. Everyone knows not to point the guns at other people, it is okay to point in the air and to the ground, which they did so, as well as other customers. A west Des Moines police officer came up to them and told them they needed to leave that if they come back they will be arrested. Rightfully so, my partner and his buddy were extremely upset as they were the only people of color who were asked to leave when others were doing the EXACT SAME-THING! When my partner called to tell me they were escorted out I was extremely upset as this has never happened to us, especially with our baby. I immediately called Scheels and spoke with the manager, Jason. I explained to him the situation and questioned why my partner and his friend were told to leave when others of color were not? I asked him to look at the cameras and see for himself, his exact words were " I have to side with what the cop is telling me." This is disgusting on so many levels to not even take 10 mins out of your day to get the proof you need? So all Latinos and African Americans please be aware of how this store truly is. read more

This store is quite amazing, they have it all. Everything a sports person would need is all age and skill forms. Lots of staff always on hand to help. Amazing selection Cool bowling for kids Cool putting green to try out putters Even have food and drinks 2 floors of fun for the whole family!! read more

We normally shop at the Lincoln, NE Scheels and have nothing but outstanding service. I expected the same from this location. We tried exchanging a pair of $160 On Clouds that my daughter wore a handful of times and they got a hole in the toe area. The lady working at the customer service desk would not even look at the shoes and told us that they served their purpose. I told her that the Lincoln store told me that if anything like that happens, we can exchange the shoes no problem. She rolled her eyes at me and was VERY rude. I exchanged the shoes at the Lincoln NE store with no problem on our way home the same days. Will never return to Scheels in Des Moines/Jordan Creek! read more

Really big store with basically everything you could ever need in terms of sporting equipment clothes hunting gear etc. the staff that I've been with for the most part is friendly and helpful. The prices are pretty average, they don't seem expensive or cheap. It can get crowded at times and the bat selection isn't amazing but other than that it is a nice establishment to get sporting equipment. read more

received a or stormcraft parka. 100% waterproof... nope. they sold a product that was defective. I call and ask if I can exchange it, they say yes. I drive in a near blizzard (3/5) to exchange it or get store credit for a better functioning coat. After waiting for like 10 minutes they say they can give me 100+ of credit for this 550+ jacket. never be dissatisfied their quote is. ha. Never shopping here, and definitely not giving a gift from here. now I have to go through the or warranty process which will take time and leave me without a jacket. Also they no longer have the black color I like so I am left getting a lower value coat from their selection if able therefore scheels is eating some of the original money. They had many of the same model and size to just switch it out but they didn't. I left SO frustrated. no accountability. wasted my time never going back. be careful with bigger purchases here. read more

I'm very disappointed with the Scheel's execution of their own price match policy. I was in the Jordan Creek Mall store yesterday ready to buy a Schwinn IC4 exercise bike. Sheel's sales price $799, Amazon price $499. I confirmed with the Sales Associate that Scheel's will match Amazon. Upon showing him the Amazon website, he took it to his manager for approval. The Associate came back with an offer to sell for $649. I responded "no thanks". Then he said they would match $499 if I wanted them to, but they would be losing money on the sale. Huh? I should pay $150 more than the Amazon price so Scheel's doesn't take a loss? I left the store without making the purchase, as it seemed to be a great inconvenience for Scheel's to honor their own published policy. That's pretty short-term thinking on the manager's part. Scheel's may have avoided losing money on the sale, but the loss of a customer's good will is likely far more costly. read more

Scheels - Scheel's offers $649 as "match" to Amazon $499 price! - Hunting & Fishing Supplies Near Me - West Des Moines, Iowa

My boyfriend found the exact handgun he was looking for after searching for about a year. With the pandemic and such, it was great to see him find what he wanted. He was super excited! The service was decent, but they were super busy (much like the rest of the mall on a Saturday with good weather). Be prepared to wait for service. read more

Okay. I was very impressed with the depth of this store. I just thought it was like every typical sporting goods store in California, but no way! This place is way cooler! Of course, a lot of it caters to the Iowan folk, as it should, but they sell way more than one would think. They have a fudge room! This place makes fresh batches everyday & they even offer samples! I tried the raspberry cheesecake & I have to say it was a little sweet but it was softer than most fudge I've tasted. They were supposedly still good within 3 weeks in room temperature. Good for traveling & taking home to family! They also had a Christmas room! It was filled with pretty ornaments & scented candles. Maybe not a good place for a small child but it was pretty awesome to see what Christmas should look like on the inside of someone's house. They had an area for hunting! I mean wow. They had all different types of crossbows for any skill level & age. I was so interested to see how much they weighed. I felt like the men's crossbows were too heavy for me, but I was able to try a female one that was perfect. I was rather impressed by all of the stuff that they had. Overall, this place went beyond my expectations (better than bed, bath & beyond in some regards). I hope to visit when I'm back in town. read more

There is no better than sporting goods stores than Scheels! But to think of Scheels as only a sporting goods stores would be a great disservice. They have a great clothing selection for men, women, and kids. The selection is huge and affordable. The athletic clothing sections are large with a Nike, Adidas, Under Amour, and more. I love the bike selection and their service shop is top notch. They service skis, bikes, tennis rackets, and more than I can list. The staff is everywhere and they genuinely want to help. Make sure to get a free sample of fudge upstairs before you leave! read more

Over the weekend we visited this location, my child got injured on their property and they blew it off. They had NO CONCERNS about the child. My child received several stitches and a scare that will now be stuck right on their forehead for the rest of their life! My child had a bunch of blood pouring out and a huge gash. Scheels is the worst place! i will not be shopping here again ever!!! Less then 0 stars. read more

Wow! Above and beyond customer service. I walked in and was greeted by an employee. I asked her for help with bicycles. She said she would call someone. As I walked the few feet to the bicycles, a gentleman on a work phone was smiling and walking my way. His name was Zac Angus. (I am totally clueless about bicycles). He took his time explaining the different bikes to me and helping pick out the right size bike for me. He answered all my questions (no matter how dumb the questions were). I was not ready to make a decision today but when I do I definitely will feel more confident with all the knowledge I learned from Zac. read more

Scheels - Hunting & Fishing Supplies Near Me - West Des Moines, Iowa

The last few experiences at this store have been disappointing to say the least. Every time I've been here with my partner we are always being followed around the store in the most obvious manner. I wasn't going to post anything but I see another POC was profiled as well so now I know this store has a problem for sure. Unsure what the "training" here is, but even if I wanted to steal something isn't it standard to let someone walk out with it anyway lmao. Scheels does not want our money, if your Latino or black GO SOMEWHERE THEY WANT OUR MONEY RESPECTFULLY. My partner is Mexican as well. On a different occasion my siblings (who look white due to our moms side) were not followed around at all, and even noticed how I was being followed once they caught up to me shopping. Scheels did you know people of color have jobs and money to spend too??? It's also interesting to see most of the staff if not all are just white. Maybe hire some colored folks and you'll have less complaints about profiling. read more

Ok. I try not to review big box stores. They're one of my least favorite things in the world and prompt instant nausea in me. Now that's out of the way.... Scheels has grope-tastic sports bras!! I trekked all over the Des Moines metro area in search of a support garment that could handle my enormous F cups. No one could help....no one, that is, until I wandered into the Jordan Creek Scheels. I was at my wits end, but like an angel from above, their bra expert talked me through everything. I now feel confident knowing that my next jogging outing will not result in a cleavage related concussion! Thanks bra expert! You're the best! (note....5 stars would have been given had this not been an aforementioned big box store) read more

I purchased a treadmill from Scheels. When I went to adjust the belt, it would not adjust. I called in and spoke to Darrin. He actually took the time to drive out to my house and he figured out that during shipping the belt roller had fallen off one side. He was very efficient, but what was even more impressive was his great attitude and willingness to go out of his way to make things right! Thank you! read more

Almost always stop here when shopping at Jordan Creek Mall. I enjoy seeing all the new sports equipment and clothing, it always gets me pumped and want to workout for some reason. There are two levels to this store, so there are many products available. They also have a firearms and hunting supply section here. They also provide a variety of services regarding sports equipment. You will probably be able to find all of your sporting needs in this store . The staff is always friendly and I always enjoy shopping here. read more

I went here right after getting into a major complication trying to get a shotgun from Super Wal-mart in Ankeny. They don't know gun laws and would not sell me a shotgun without having me get a new drivers license with my new address. This is wrong, because I supplemented my ID with 2 other forms of govt ID proving where I live. They refused my sale because they don't know gun laws. Scheels, on the other hand, knows gun laws. I was in and out with a great priced shotgun in 20 minutes. Thank you, Scheels, for having Quality employees!!!!!! read more

One of my first visits into Scheels, being new to the area. I must say, not impressed. Horrible customer service in fishing dept from the older "10 year employee." Doesn't acknowledge you if you are under the age of 50 even once at the front counter. Supervisor Trevor (I think) was great as well as Luke. Just make sure you have time to wait and maybe you'll be helped... Just maybe. However, if you go to Dicks (right across the street) you'll be helped very quickly and efficiently. read more

Overall compared to other sporting good stores Scheels is average. Decent selection, staff is friendly and helpful and usually very knowledgable ! Gun department staff was great! Especially at recommending different handguns! They did keep going up higher and higher in price though from what I originally asked about which they did not have in stock. However their prices are pretty high on most everything!!! So that is one negative. Store also seemed a bit cluttered, but then again with the holiday season they are pushing products. Overall decent rating. Clean well light stores with friendly knowledgeable staff! read more

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noelle fulgrad is amazing. she helped me and found me the best deals!

A little pricey but amazing quality. Make sure to hit the after season sales when they mark down items after the season is over. Great selection of items and friendly staff. read more

Unable to get checked out (2 registers, 12 customers), I went back up the escalator and put the $65 item back on the shelf. As I came down the escalator there were 3 employees talking to each other. Not on registers. read more

I have purchased many items from this store. Recently I purchased an expensive rifle scope and it had a small scratch on it. I brought it back for an exchange, but they did not have it in stock. One of the managers found one at another store for me in a town I was traveling through that day. They also offered to have it mailed to their store in Des Moines to be picked up. When I got to Sioux City I exchange the scope without a problem. This store has assume customer service. read more

I love Scheels. We often stop when we are in town (since we live in KC) because they have the best selection of athletic gear in a VARIETY of price ranges. I emphasize this because they have brands like UA and Nike, but also cheaper options as well since gear can get really expensive. I also LOVE the huge selection of Cyclone gear! read more

Scheel's is a two-floor store that specializes in selling mainly sports/outdoor clothing/gear. They have a lot of college gear, winter coats (north face, columbia, etc)., snowboarding gear, hunting gear, football apparel, and some baseball apparel. Upstairs they have a sports watch section and headphones. They also have kids section, a women's/junior's clothing section, and also a separate section for women's fashion shoes/boots/and tennis shoes and men's tennis shoes/boots. Downstairs they have a small cafe where you can order coffee, and a shop upstairs that sells fudge/drinks/roasted almonds. There is also a store upstairs that sells decorative items for the home (such as quote blocks). Overall, I think Scheel's is a great place for everyone. One recommendation my S/O had was that he wished they had more hockey apparel. The staff here are also very friendly! read more

The largest sporting goods store in Des Moines. They have a great selection of hunting, fishing, biking, and ball sports equipment. They also have a great selection of clothing for anything sports related, and tons of shoes for any occasion. If you are not in a hurry for items, its a good idea to watch the sales or clearance sections because their prices are full retail price. That said, they have just about anything you might need and the staff usually can point you in the right direction if you need something a little off the beaten path. read more

What a wonderful experience!!! I walked into the shoe section wow, they actually have people available to help and even more so, those people are knowledgeable. There are other major retailers (name rhymes with "Ricks") where this DEFINITELY is not the case. I was helped by a knowledgeable staff member and am thoroughly enjoying my shoe purchase. read more

This store is my favorite for a lot of reasons. Everyone is helpful. They have what I'm looking for and can help with questions about the products. If you ever have an issue they take care of you and work to make it right (Thank you to the GM Matt). read more