I would give a much higher review as the received services have been great and i like the staff and…read moreall but theres a huge problem. Being forced to call a call center rather then a doctors office directly increases wait times to receive results and make appointments ect and its super annoying. Whoever made this particular choice maybe not the best person to have making choices on behalf of PHC. Not trying to be mean or rude but this was a really stupid and annoying choice to make

I tried to get a prescription refill for 3 days and then paid for an Uber to personally go into the…read moreoffice. LaShell told me to do a urine test. I said okay and the told me it came back with meth in my system. I told them impossible. I was told tests don't lie. I returned home and thought about it and took my third Uber there and did another urine test that I watched them open the seal cup, no seals the first time and I watched the test being performed. It came back clean. No one bothered to apologize LaShell Goode took up 4 hours of my day FOR A REFILL I WAS OUT OG FOR 3 DAYS and. was ready to judge me and condemn me as s drug addict. I have never, EVER done drugs and Methodone USA drug that hospitals give to heroin addicts. She never apologized for all the trouble ot ASSIMING I was on drugs because I lost ONE POUND A WEEK FOR 5 MONTHS. This is gross negligence and not even having the common decency to apologize for her treatment to me is more than outrageous. The second test was clean and when I asked for a copy of the test results it actually said AGAIN I WAS POSITIVE FOR METHODONE. I watched the test results as they came in along with a nurse and LaShell. Not so much as a sorry for everything I deliberately put you through for the last 6 hours. Stay away from this clinic and to LaShell Good what kind of a horrible person are you to not even apologize causing this kind of grief? And was she really concerned about the weight loss and trying to determine what caused it? No she didn't. What kind of oath did she take? The one that says harm all you patients. cause then grief and make sure not to see what could be causing 1 pound a week to come off? Seriously? Not even a I'm sorry!