Been using Cypress for over 10 years feel embarrassed I didn't write a review before. Just too busy making a Living..... But Cypress Michael came out to our Business setup more cameras verified and checked our older ones,repositioned some for better angles. And overall did super job for us. Great tips, good service, good communication what else can you ask for. Couldn't be happier. Thanks CYPRESS!! read more

Michael is amazing. I needed a surveillance system installed and he went above and beyond! He really listens to what you need and makes it happen! Not to mention, his expert opinion in placement and technology recommendations! I had an incident that prompted use of the surveillance system a few weeks back. The officer that took the report was amazed at how nice the system is set-up. We were able to retrieve usable information easily! Highly recommend read more

We just got 4 cameras installed for our home and I love it! Although we bought them for security reasons, it's kinda fun to watch the monitor and see the mailman delivery mail or solicitors walking up to your door (gives you plenty of time to hide!). But seriously, Sammy and his staff were delightful to work with and went the extra mile to make sure that I was totally happy with the service. Thanks Sammy and Michael- I wish you many years of success. PS. I attempted to get a second quote form Reed Brothers in Oakland. They came over, said they would email me a quote and then NOTHING! Bad form. read more

I have used Cypress Video for three of our location. They are very busy so you need to be a little patient. But I can tell that Sammy always will return your call & will get back to you. We have 4 Indoor Cameras in our three "Cupertino iPhone Repair" locations, one in San Francisco Financial District, one in San Francisco Gough Street & the 3rd one in Cupertino. I can watch all three locations from my iPad and iPhone live streamed. Pretty awesome. read more

I have been doing business with Cypress for OVER 20 years. There have been MANY TIMES when the staff have solved a very difficult problem for me. Way above my skills and abilities. Sammy, and Michael, are good hard working people who deserve this 5 star rating. I know why they always get the "Diamond Certified" rating. Success, Prosperity, and Happiness to all at Cypress. read more

I contacted Cypress Video requesting help for the company I work for. We are a global company with $600m annually in sales. We have multiple retail spaces all across America, and are headquartered in the Bay Area. I was very fortunate that Cypress responded immediately to my request and lucky for us there was an opening for the next day. A tech was onsite the next day and working on our security camera issues. I received a call from the tech when they arrived, as requested, and email follow up when the job was completed. This is not service I've seen from other vendors of ours without pulling teeth. It is with pleasure that I recommend Cypress Video. read more

My first review was filtered for some reason...but I really want to put in a good word for Cypress and Sammy See. This company has great service and they are fair dealing. Their prices are very competitive and Sammy is extremely knowledgeable. Cypress is Diamond certified and Sammy takes his rating seriously. I had a great experience working with them on my home video system. If you choose to work with them you will get terrific service, knowledgeable consultation and fair prices. Check out my filtered review for the whole story. read more

I'm still very happy with this company, especially Sammy. I wasn't using my system very effectively and had a security issue with an individual starting a couple weeks ago. When I called Sammy and told him what was going on, he came out the same day with another member of his team and got me comfortable again with the system. I think I will be calling him next week to upgrade to higher-resolution cameras. When security issues become more challenging, I feel like Cypress and Sammy are on my side. read more

Another home run for cypress! I called for help when my phone app stopped working. Michael Ly Cypress's chief technical guru came out and in less than 15 minutes fixed it. He also pointed out why my home network was not working and suggested a fix. I'm disabled and being able to see who is. At the front door is invaluable read more

We needed to make an update to our security system on our cell phone. Things always seem to happen on a weekend but, that did not stop Sammy from helping us out. He answered all our questions with email information and video attachments which really helped us since we are not so techie savvy. Sammy is there to help you when you need it. This is not the first time Sammy has help us out on a weekend. We had our system installed years ago. The service we get now is just as great as the first day Sammy and Micheal did the install. You can't go wrong with Cypress Video. I don't usually do reviews however, this is the second one I have made for Cypress. I want people to know Cypress Video lives up to its 5 Star Rating. I highly recommend them. read more

I called this gentleman tell inquire about a security camera. People have been robbing me blind in my professional kitchen and I needed "eyes" on my kitchen ASAP. He was driving when I called and told me to contact him via his web site. I did and it bounced back telling me error 404, what ever that means. I called and left a message telling him the problems with his web site and what my contact info was. Days later, I have heard nothing. I called to inquire about how long it would take before he could get to me and remind him of our conversation. He asked me who i was and had no recollection of our conversation. When i told him about his web site not working, he did not understand (there is a language barrier) and told me that there is no problem with his web site. When I told him that I called and left a message, he was just silent on the other end. What a waste of time. Maybe he is good, but getting him to come out to you was impossible for me. I found him to be very unprofessional read more

I reached out to Cypress Video on getting info and quotes for a surveillance system. I was really pleased with their service and attention. Sammy from Cypress Video was super-responsive and was full of knowledge he was able to share with me. I had called a couple of other places in the early beginning and left messages but never got a call back. Sammy was there to pick up the phone as well as exchange emails with me within a very reasonable amount of time. Now that's service! It was also good to see they were Diamond Certified. Just have a look at their stellar ratings: http://www.diamondcertified.org/report/cypress-video-surveillance-systems-inc Sammy worked with me in getting a few quotes on different setups. Unfortunately for me my project is held up and will have to revisit it come 2013. But when that time comes, I will certainly reach out to Sammy and Cypress Video for my install. I have literally spent hours and hours researching on finding a company who can do this at a reasonable price and no one has come close to Cypress Video. They know their stuff and the customer testimonials they have gotten on the Diamond Certified site and here on YELP are proof they are good as it gets. Looking forward to working with them in 2013! read more

Sammy did a great job installing the state of the art security system on our small business. I would highly recommend him for any project you may have read more

Great guys, very easy to deal with. Gave us several options in quotes and installed it quickly after we chose it. Very happy with our system! read more

I work at the UC Santa Cruz, Long Marine Laboratory and use video surveillance to monitor and observe a variety of marine mammals housed at the marine lab, both for health, and research purposes. Since we have seawater pools that are all outdoors, and also since many of our applications require real-time monitoring with high-quality images, we had a very specific set of requirements for an appropriate camera system that would meet all of our needs. Sammy and Michael from Cypress Video went above and beyond to make sure that we not only got the right cameras, and digital recording system, but also took extra care and attention when installing it, to ensure that it would last us as long as possible in the salty, outdoor environment that we needed it to function in (this is not easy!!). Since the first time that Sammy and Michael installed our first cameras, we have been back to them many times to add new cameras to our system, which we are very happy with. Each time I have contacted Sammy for either additional questions, or to ask for help, he has gotten back to me in lightning fast time. Sammy and Michael are also extremely pleasant people to work with. They are very knowledgeable, and extremely skilled in their trade. They are in and out, always get the job done quickly and efficiently, and are always there for you if you need additional support. I am definitely going to go back to them for our future camera/monitoring system needs! read more

We chose Cypress Video Surveillance Systems, Inc. of Fremont after researching, interviewing and receiving bids for almost a year from a few other companies. We are a smaller residential complex in Santa Cruz, CA and we could not find any local business for it and most we found in nearby areas were designed for individual homes or larger businesses. We have been very satisfied with this surveillance system that we had installed last summer. Each of our residents can view on their own computers the images of our exterior areas, real time, on the 4 cameras installed around the property. The price was affordable and the only on-going cost is for a minimum internet line. We have already found this security system very useful in protecting our property and we would heartily recommend it to others who may need a reliable surveillance system. read more

Sammy is very good at helping you figure out how many cameras and what type of system will work best for you. His installation is very professional and clean. He also helped me set up the system so I can view my cameras via my I-phone or from my computer at work. read more

Sammy was recommended to me by the contractor doing a major remodel of the bottom floor. Sammy was prompt in providing a complete quotation and was able to adjust quickly during the installation to a suggest made by the contractor. Everything was smooth. About a year later, I had a problem with one camera which failed when it rained. They came quickly to address the problem. No question they were back a second time when the fix did not wok. Now all is well. While here they offer to reinstall the network access which I had removed. I am very happy with the product and service. Will recommend them to my family and friends. read more

I am a delighted customer! After researching home video surveillance systems and companies for two months I chose to go with Cypress Video Surveillance Systems. My prerequisites: a professional, efficient, cost-effective, courteous company that was not only great technically but exhibited exceptional business acumen as well. Cypress Video met all my prerequisites. Sammy and I talked and he reviewed my specific requirements, then he designed a custom system to meet those requirements. Sammy communicated in a most timely and efficient manner, providing me with a professional and detailed estimate and made himself readily available to answer questions. Sammy and Michael both came out to perform the installation. Both were professional, friendly, courteous, efficient and easy to talk with, explaining the process and system throughout the installation. Cypress Video lives up to the 5 STAR and Diamond Certified Ratings! I recommend you check out Cypress Video Surveillance Systems before making your decision on a video surveillance system. read more