5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

Mark at Eos at the Higley location was so great! He was so nice and very informative and patient…read moreWith all of your needs and questions! I would highly recommend him!

Solid place to workout for the price. The machines are in a good shape and there are areas if you…read morewant to do some targeted workouts. People here follow good gym etiquette and I've been able to get in and out with no problems. Staff is nice and the bathrooms are clean for a gym of this type. I think you if come here to you need to set your expectations, you are paying $20ish a month, so don't expect a luxury gym experience if that makes sense. Thanks!!!

I was at San Tan Village & decided to check out this cute local business! The shop features many…read morevendors, some which I have seen at Desert Market Yelp events this past year. Many amazing items to choose from & the Christmas things were 50% from many vendors so I bought a few things & since I like supporting small businesses, I totally shopped local! The woman running the shop really cares about customers & goes above & beyond for them! Very friendly & helpful care goes into each transaction! I recommend this store very much!

The Collective is a clean, well-maintained, and upbeat place to workout! Staff is kind and…read morewelcoming! I truly enjoyed the cycling class offered by Coach K! Offerings include indoor cycling, strength, mobility, and endurance training. Sauna and cool water therapy. Smoothing bar located within the space. Parking can be difficult during peak hours. Accessible parking and entrance available.

Still love this place!! Aaron at the front desk is very friendly. I really love how there's never…read moretoo many people here. The 30 minute circuit is almost always nearly empty.

Member BIlling. The billing at the Val Vista Club Gilbert has been screwed up for the past 4…read moremonths. The upgrades in their system has lost long term members correct billing information. 1) Members like myself since 2022, have had the same Credit Union Checking Account and Bank Routing information on their Planet Fitness Account with ABC for more than 3 years. 2) This club states that they have been making system upgrades and as a result-- some members information has been lost and even not able to be found on the 17th of each month. 3) Trying to explain to managers or expecting a follow up return call about the billing errors--- Never happens. 4) Credit Union Members generally have One account # for all accounts but also a code that delineates to draw from Checking. ABC can't find this code any more because after this club's upgrades vital Member information was lost. It's been happening for the last 4 Billing Cycles and management fails to listen, follow-up or correct. Dismissive most of the time 5) Members can be seen at desk about double billing, gratuitous late charges due to their inability to locate necessary account information for ABC to process payments 6) While a member since 2022, this billing fiasco is getting old. They pulled from my same checking from April 2022- until the problems started after Easter of this year 2024. April May June July August September--- some strange billing problem

Visited the Gilbert location. The guest pass process was more complicated than expected. It…read morerequired downloading the app, creating a profile, and having the pass emailed, with the gym member needing to be present during the visit. Day pass pricing at the Gilbert location is $50 for adults and $30 for children, which feels high for what's offered. In the family locker room, several lockers were not functioning properly. Assistance was requested, and it was mentioned that the locker selected was already known to be broken, though it didn't appear to be marked or addressed to prevent the same issue for others. The pool area felt underwhelming and quiet. The hot tub is restricted to ages 12 and up, which may be limiting for families with younger children. Overall, staff interactions felt minimal and the environment wasn't particularly welcoming or engaging.

Still loving lifetime, happy to get a good workout here and anywhere I travel…read more I wish all lifetimes carried gloss moderne hair products and lotion like my home gym. I do like the new baskets and how they're folding the towels. I agree with some of the other reviews this place needs a lil renovation. Maybe the owner and gm can get together and make this happen. I would like to see more barre classes and more danze and Zumba please

I absolutely love this gym! Their aesthetic, classes and staff are Everything!!! I train with…read moreAwakening Warriors, Naomi & G are thy absolute best boxing coaches! I've been with them for years now and I can't imagine training with anyone else or at any other gym! ‍

My 13 year old son just started here with Charles and he loves it! Amazing facility with amazing…read morepeople! My son plays basketball and his workouts are geared specifically for his sport. This is a great environment for young student athletes. Try out fitness trainer, Charles Doss. He is a great coach and motivator. I especially love that my son is learning the proper way to train and corrections are being made as he learns. His wife, Heather Doss also helps coordinate the training and she is amazing as well. Give this place a try! #theDosseffect. #work hard. #nodaysoff

About 5-6 weeks ago the management was repairing some drywall in the weight section of the Group X…read morefitness room. As a result, plaster dust is everywhere. I have spoken to the front desk staff on more than one occasion and it is still not cleaned up. What a joke!!!

Great team of managers like Josiah and Angel and Bryscen (B-Rice) as my trainer! Front staff always…read morefriendly and I've already lost pounds and inches! Great facilities.... Love the classes and the pool! When your managers dress up as pirates and eagerly help with your goals.... You are in the right place!

Jordan. Here's ... Why La fitness? Why .. not ... just jumping ... thur the hoops of standard…read moremedical care , after accidents? Why choose a harder path, to recovery ... just have surgery? Well ..... great questions???? Here's my personal journey to health. Not everything can be cured by surgery, but sometimes it's a flattened... no pass- ZONE .. to , the goal line until ... that surgery is done ... for survival. Okay ... But most everything in life can be cured... saved.... Preventive care ... by being proactive ... in a great core exercise strengthening program. Jordan .... The manager of the exercise fitness center, has major experience and life expertise , in this recovery process... As we all know... the circle of life ... we are given challenges in life, to learn a lessons for ourselves and others. Seems Jordan has learned a lot in life's journeys of healing the body inside ... first ....to heal the outside body. In this process we find our gifts ,in life to teach and carve out our way in life, to survive and touch the hearts of others. It's just a bonus in life , when you have learned , so much to get job doing just that.... A circle in life... to provide a path of recovery to others. Well. La fitness centers are nation wide... as I found myself on the western coastline .... I know I can get to any fitness center. La fitness are blessed to have healthy split in population of members ... seniors to middle age people.... The seniors are energized and extremely grateful ...population ; very enjoyable to be around. The younger people , are kind hearted and very respectful towards each other's journey.... we all know the saying.... EVERYTHING COMES FROM MANAGEMENT!!!! so thanks to management ..Jordan... for creating a caring , positive , supportive , work out environments for us all.... YES... YOUR CORRECT...anyone can invest in themselves but can you do it ... by yourself??? do you have the skills to know how to recover... from an point of preventing surgery? NO!!! i knew,I needed a training... i needed help , to not only know the ...correct way to use the machines.... to go to the classes or use pool time .... i needed a plan of action to invest my time , and energy back to being able to walk... Jordan...said ... I got the plan .., and the right person for you!!! Jordan... advice was very clear.... yes anyone can, learn the equipment; but can you self manage motivation; to push thur progess....pain....without injury??? can you commit to a exercise schedule ...even when out of state ...caring for a more needed family member? la fitness has already put a plan of action to all of your needs ....emergencies hold plans...or travel out of state plans ... locations out of state.... Jordan your right..... to all my questions , yes... as DINO SAID.... SOMETIMES IT TAKE A VILLAGE TO RECOVERY .... WELCOME TO THE VILLAGE... LA FITNESS! Be well!! Be strong!!! Be There!!!

Been there since it opened on warner/Dobson. Convenient but…read moreapparently not making enough money so they are choosing to close their "normal" centers that take Over 65 she group insurance and to upgrade to be able to charge higher end fees. Good luck

this gym is always clean and is not crowded. it is rare to see someone hogging a machine, seated…read moreand reading their cell phone. the manager is kindly and helpful. i don't see an address here, but if this is the facility at guadalupe road and val vista road, i'm writing about that one. it'd be helpful if yelp published addresses. big thank you to the staff.

Anytime Fitness is perfect for how I keep up with my health. I can go whenever time permits and is…read morenever crowded. The machines are clean and well maintained. The members are respectful of others.

I LOVE THIS GYM. I've been a member for 2 years and with the expert guidance from Carter and Rick,…read moreI have lost over 125lbs and added some muscle too. The gym is always spotless and very well set up. Members and staff are like family! No judgements or BS. Don't waste your $ going to those large gyms.

This gym is awful…read more The equipment is good but it's always empty and has no energy. I asked to cancel but they told me they would only do in writing. Horrible customer service. Stay away from this place.