Slow service, horrible communication. They try to upsell on shit you really don't need. Not to…read moremention they scratched the hell out of my oil bag. The dude couldn't even find the drain plug on the motor. I can't believe those are the techs the have working there.

Absolutely fantastic experience! Got my tires installed and bike inspected, even though he was…read moreclearly slammed. Got myself a new bike shop finally....

More than a reasonable price for a new car radio and backup camera installed. Fast, friendly and…read moreprofessional service, I highly recommend doing business with them

These guys were a great help. Very experienced and knowledgeable. Suggested the best choices for my…read morevehicle. An older vehicle but still informative on what would work best for my vehicle and still be able to be at my budget. Waiting time wasn't bad at all. Maybe I was lucky to walk in but still worked fast on my vehicle at a reasonable time.

If you value your machine, DO NOT take it to this place. I took my ATV there in July for an oil…read morechange and tune up. I was running fine when I took it there. When I went to pick it up the owner had a difficult time starting it. He said because it was sitting outside for a few days. When I got the machine home, it would not start at all. I contacted him that it would not start, and he said he was now busy and said I could bring it back in a couple of weeks. I took it back and he said there was bad gas in it (I had just put new non-ethanol in it). He said he had to drain the tank and clean the fuel lines, clean the carburetor, and put a new spark plug in it. I took the machine home, and it still would NOT start. I contacted him again ( he doesn't answer his phone, he only replies to text messages). Again, he said he was busy, and he'd get back to me when I could bring it in. I asked if he had some obligation to look at my machine since it's not running after 2 trips to his place. His response was, "Just because I touched it does not mean that I caused the problem." To the contrary, I got fed up with this guy's bull and took it to a very reputable dealer in the area. Their service department looked at the machine, and the next day called me and said the carburetor had been taken off but was not placed back into the machine properly which was the primary no start problem. They also said the spark plug was at least a couple of years old and was definitely NOT a new plug. When I told them who did the work, they said I was not the first person to bring a machine to them after 716 motorsports had "worked on it". 716 Motorsports charged me for a spark plug he never replaced and labor he had not provided. On the invoice he had charged me for a spark plug installation and testing. I my opinion, he is an incompetent mechanic, a liar and a thief. And the final word, he sent me a text on Sept. 26, 2 months after I first brought it in, asking me if I'd like to bring it back. HA HA, NEVER AGAIN!!!

Gerard has been my go-to mechanic for several years. He's knowledgeable, kind and reasonably…read morepriced. He's definitely helped me out when in a bind and answers his phone on nights/weekends, unlike most modern day mechanics who work a 9-5. Highly recommend Gerard & 716 Motorsports for all of your vehicle/small motor repairs!

With the weather becoming increasingly messier, my shredded windshield wiper wasn't up to the task…read more I was on my way home, but realized I had to replace it asap. This was the nearest auto parts store, so I pulled in, and was pleasantly surprised how neat and clean and well-organized this place is. And a friendly greeting from the guy behind the counter to boot. Bought the wiper, and when offered to have it installed - yes, please! So out we went, into the cold, wet night. Shame on me for not getting his name, but the guy was having a hard time getting the new wiper to snap in, so he went back inside to get another thingie. (Sorry. Don't know what it actually was.) Problem solved, and I was on my way, safely able to see through a clean windshield. Excellent service!

The employees are very well trained and provide excellent customer service. I recognize they they…read morehave a diverse workforce. Women in other auto parts stores is not common. The ladies do an excellent job at providing the right answers and advice. All of the employees are well trained and courteous and helpful. Parts are high quality and price competitive.

This is the NAPA we usually go to when we need anything for our van fleet. I've never had a bad…read moreexperience here and even when I showed up yesterday with a lack of information the gentleman working figured out what I needed and helped as much as he could. Friendly staff and competitive prices!

We were in a pinch and Napa provided with a service above and beyond their regular call of duty…read more Renewed my faith in humanity!

Erik, the store manager, was an exceptional help to me when I had a problem with my truck…read morebatteries. Erik went out of his way to help me select the batteries and then even installed the batteries and retested the whole system to insure everything was working properly. This happened on Sunday, Aug. 25th, 2024 and he made the time to do this when the store was also very busy. He made sure that the other customers were serviced and also took great care of me as he could. Great example of a good retail manager who provides great customer service...Thanks Erik.

I went to the closest auto parts store to me. When I stepped in, a lady was working on something…read moreand walked away from me: not even a greeting. Then, the three potential customers were left alone. For a good while. Then, an employee sauntered in with some items. Apparently, he was the only person working front of house. And he never acknowledged me or the now three other customers waiting for an employee to help us. When an older man came into the main store area, I asked him if he was going to help us? He said something snarky and went about his ignoring us. I then made the choice to leave the store. Good News: the second store that I went to was "night and day" better. It was clean, and an employee greeted me immediately. Go to AutoZone on Union Ave. So so much better.

Great Family-owned business, not like those national chains. Excellent service from knowledgable…read morestaff who understand vehicles, parts and the repair industry. They carry a large selection of quality parts and can accommodate all price points.

I was looking for a conversion kit for my vehicle and Leed brakes took care of me. Great price and…read moregreat customer service. Would recommend. Look no further than Leed Brakes

From the owner: LEED Brakes carries a full line of drum to disc brake conversion kits, disc brakes kits, power…read morebrake booster kits, master cylinder kits and many hard to find brake accessories for your Muscle Car, Classic Truck and Street Rod.

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Customer service has gone downhill since I was last there a few years ago. I dropped off my '20…read moreJeep GC wheels for new tires and road force balancing. I stripped the wheel weights off, cleaned the inside of the rims and deflated the tires for them. I made the deal and paid a deposit Monday Oct. 28th. Dropped off the wheels Oct. 29th and was told they might be done by 4 pm Oct 30th. They had to get the tires from their Lockport store. I called them at 4 pm Oct. 30th to check status. Not done. Called back Thursday Oct 31st. I was told they have to get the tires from the Lockport store (???) and they will be done Friday Nov 1st in the morning. I called back at 12:30 Nov 1st to check status. They are working on them right now. At 2:30 they are finally done. I get them...take them home and mount them. I looked at the date codes just out of curiosity. Normally 4 tires would have matching or close dates codes. 2 tires matched (2124) 1 tire is (3323) 1 tire is (4623). So 2 tires have been sitting for 1 year and 2 tire were made this year 2024. No apologies, no discount for my inconvenience. I will never ever do business again nor trust Tread City Tires.