I come here to buy stuff for my car. The staff is always very friendly and extremely knowledgeable…read moreand helpful. They always greet you when you walk in and ask what you need help with. If you aren't sure the exact model of a part they will happily look it up for you. They will also offer advice if you aren't sure what to buy. Once you check out they are always happy to help you install what you purchased. I was there last week and it was no different. It was an easy and positive experience. I had some speed bucks credits that I was trying to use to stock up on things I keep in the garage. The gentleman told me I can use as many as I want but each credit needs to be used in a separate transaction. No one told me that before so I was thrilled that I could buy everything I needed that day. Great customer service!

Service with a smile…read more I came here looking for a rear window wiper after not been able to find it at a different auto parts store. Apparently this window wiper is not super common. They only had two left. The best thing about my visit wasn't that they had it in stock. It was also that it was only $11 (Delta Sonic wanted to charge me $30 for it) and they installed it for me. Even though it was snowing! It took the guy like 30 seconds to do it. It probably would have taken my some 5 minutes to put it on my car.

I stopped in to buy windshield wipers for my car and not only did they have all three in stock, but…read moreJosh put them on for me and tutored me on how it was done, which was different for each blade... great customer service provided by JOSH!!! Great value provided by NAPA on Elmwood Avenue

I'm very disappointed my 2.5 yr old truck battery from Napa is now dead,,and worker won't give me a…read morediscount on a new one,it was stamped 4/21 with a 2yr warranty.

Great convenient location and inventory for being a satellite store. The staff is beyond helpful…read moreand knowledgeable. I had the pleasure of working with the store Manager Bill and I must say that he is the most professional person I've dealt with in a while. He was able to help me find the parts I needed to get my classic car back on the road.

new manager really on top of whats what…read more been ordering online forever, occasionaly the system screws up and then notifies me hourly that theyre working on my order - usually on items that are clearly in stock but for whatever reason the system loses track. go into the store and with discounts saved more on my order than i would have using my high volume commercial account. really appreciate that and will continue to use Napa as long as pricing is good!

I went there years ago looking for an estimate, was told they would call me back the next day , it…read morenever happened, I was willing to give them another try, but after some of the reviews, I have to admit that I'm a little scared. On a positive note they do seem like nice people on the phone,

Great Experience, ordered a Bedliner took longer to get in stock NOT ATM fault, Sara is the best…read more she called multi suppliers to get it right, price point was good. Will do business again.

Super helpful and easy going, can't thank Max enough for helping me find, and even deliver the part…read moreI needed to get my car running again

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

I've been going to M&M for years. It's exactly what it sounds like... a vehicle pull it yard…read more Pay $2 to get in, grab whatever parts you need, and they have set prices for each part at checkout. Anyone who complains either doesn't want to pay the measly $2, or doesn't want to pull something themselves and get a little dirty. They also buy cars!

They gave us a decent offer on a junk car, took it in to sell it to them and the lady had a bad…read moreattitude and acted like we were bothering her. I realize it's a junkyard and they don't have to have top notch customer service, but there's no need to be rude either. Ended up leaving and selling it to a junk collector for $30 more than what they offered.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony

West Herr Toyato on Main/Transit Williamsville there always there for you! We bought 7 cars from…read morethem threw the years. Best prices in town! Customer service is very accommodating to you for your needs! Thank you Toyato.

After driving over an hour from Rochester to West Herr Toyota in Williamsville to test drive a car…read moreI was interested in, I expected at least a professional conversation about purchasing. Instead, the used car manager, Jason Peters, told me in a dismissive, condescending way to 'go buy it somewhere else'--before we'd even started negotiations. I left feeling insulted and disrespected. I've since contacted the dealership about his behavior and have not heard back.