This is a world I was only peripherally aware of. And a street I've arguably never driven down…read more But I came. I saw. I bought. But of course, it wasn't that simple. Last week I went to see the Van Gogh Postman at the Albright. Heading home waiting at the Parkside/298 light I was tapped from behind. Not a lot of damage, but enough that it needs some TLC. Which took me to Northtown. Who looked at that damage and gave me an estimate for the othe drivers insurance. But then suggested I look for a trunk lid replacement instead of trying to fix some dents there (not caused by me or the tap from behind). Online we found this place actually had the piece we needed. In the right (not common) color. So that's how I found this part of William Street. The man who helped me is in the picture posted and he was great. And patient, talking to the novice that I am. Another man took me out through the yard - HUGE - to find the right car. This place is really interesting. That's why it's 5 stars. I can't really rate it compared to other similar places because I have no comparison points. But for "new to me" experiences it was up there. Not "bungee jumping" up there, but up there. They took the car part off and I came back to pick it up later. You pay before they take the part off. So they make sure you come back. They called to let me know it was ready and it was a super easy pickup. I have to say, this is a great way to replace standalone car parts. They don't install them, so I'll be driving with this part for a few days until I can get it installed. But ok. They don't take Amex. Which I consider to be close to a star loss issue, but given the sheer learnings ive has over the past few days, it's staying at 5 stars.

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

This is the NAPA we usually go to when we need anything for our van fleet. I've never had a bad…read moreexperience here and even when I showed up yesterday with a lack of information the gentleman working figured out what I needed and helped as much as he could. Friendly staff and competitive prices!

We were in a pinch and Napa provided with a service above and beyond their regular call of duty…read more Renewed my faith in humanity!

With the weather becoming increasingly messier, my shredded windshield wiper wasn't up to the task…read more I was on my way home, but realized I had to replace it asap. This was the nearest auto parts store, so I pulled in, and was pleasantly surprised how neat and clean and well-organized this place is. And a friendly greeting from the guy behind the counter to boot. Bought the wiper, and when offered to have it installed - yes, please! So out we went, into the cold, wet night. Shame on me for not getting his name, but the guy was having a hard time getting the new wiper to snap in, so he went back inside to get another thingie. (Sorry. Don't know what it actually was.) Problem solved, and I was on my way, safely able to see through a clean windshield. Excellent service!

The employees are very well trained and provide excellent customer service. I recognize they they…read morehave a diverse workforce. Women in other auto parts stores is not common. The ladies do an excellent job at providing the right answers and advice. All of the employees are well trained and courteous and helpful. Parts are high quality and price competitive.

I was looking for a conversion kit for my vehicle and Leed brakes took care of me. Great price and…read moregreat customer service. Would recommend. Look no further than Leed Brakes

From the owner: LEED Brakes carries a full line of drum to disc brake conversion kits, disc brakes kits, power…read morebrake booster kits, master cylinder kits and many hard to find brake accessories for your Muscle Car, Classic Truck and Street Rod.

Great Family-owned business, not like those national chains. Excellent service from knowledgable…read morestaff who understand vehicles, parts and the repair industry. They carry a large selection of quality parts and can accommodate all price points.

I'm in the car business and recently ordered a bumper assembly from a salesperson named Chad. He…read morecharged me $450 for a part that was broken in three places. I arranged for someone to pick it up from their yard, and when they arrived, they sent me photos showing the part was damaged and left outside the yard. I immediately called Chad, and he promised to resolve the issue the next day when he returned to work. However, after multiple follow-ups, Chad completely ignored me. The only reason I placed the order with him again was because they owed me a credit from a year ago and never refunded my money. On top of that, I spent $350 to have the part delivered. Stay away from this junkyard--these people are truly unprofessional.

To whom it may concern @Marks Auto Parts I would like to…read moreexpress my deepest appreciation for this employee of yours, Ashley Simone. Ms. Simone was an immense help in helping me get my refund completed quickly (wrong part ordered by me) and most importantly obtaining a discontinued part (a rear windscreen for an 07 Kia Amanti) that was literally nowhere to be found in the U.S. but she managed to locate the only one available and arrange to have it shipped directly to my installers business in Augusta, GA. This was a six week ordeal and she was always pleasant and friendly to me every time I called or e-mailed her. These days it is rare to find someone who does what they say they are going to do and do so in a timely manner. She is a true asset to your company. My mother-in-law who is 85, was ecstatic to have her car back which made my wife extremely happy as she had become the chauffeur to her mother.

Lousy service, changing help on a regular basis, help says company sucks! Sell sub standard,…read more possibly blems or seconds, beware. Expensive some of it, not worth the money. Poor return policy.

I came here looking for gloves to wear to ride scooters. The store is much bigger on the inside…read morethan you realize from the outside. It carries everything you need to ride any kind of motorcycle except the actual motorcycle. They've been open about six months, a national chain with perhaps 100 other stores across the country. If I ever need to replace a helmet or anything else, I would come here immediately without any hesitation. Located out by the Walden Galleria across from the Panera and the Olive Garden restaurants. There's tons of easy parking right outside.

Just stopped for brake fluid I usually goes someplace different but this one is closer Everything…read morewent smooth because workers here usually scurry away and I found my own brake fluid by myself then I was asked if I needed help when I'm holding my purchase

My downstairs neighbor had an issue with a spark plug on his 2010 Chevy Silverado 1500…read more He had the old plug out but could not get the new one in. Keep in mind it's been mid 20's and windy all day making it harder. Just could not get the plug lined up and threaded properly. It's hard to see the plug hole due to the low location and lack of a direct eye line. When I got home I tried for 20 minutes but also could not get it lined up and started. Enter Pat and Jack Pat: the plugs doesn't go in perpendicular on that engine it's a slightly canted towards the firewall. Jack: try reverse until you feel a slight click as it seats then reverse socket wrench and tighten it down. Maybe this is all common knowledge for auto buffs but I didn't know and also I watched several YouTube videos which were useless. With these two tips I got it in the first attempt as soon as we got back home. I've always had great experiences at auto zone stores. To top it off they give a 10% veteran discount. Much appreciated all around guys. I drove him to a competitor auto parts store to ask for tips getting the new plug in without cross threading. No help. Stopped into this autozone and asked the same questions.

After a 3 min wait on hold a guy came on the phone said I had to pull my own part then hung up on…read moreme.