This is my go to place for any motorcycle stuff. They also have what I need and their staff is knowledgeable and always willing to help. Needed a back tire and they had it mounted in one day after it got shipped in. read more

Cycle Gear - Motorcycle Gear Near Me - Bedford, Texas

"CHAD" have the worst customer service ever, after been call the store before heading that way witch is 35 min away and explain to hem my situation with a warranty on a tire that I buy it from a different location, I was told that will be exchanged with any problem if I have the info of the tire warranty on the receipt, and when I got there and after hem examined the tire like a surgeon and ask me if I did a burnt out ‍ just to tell me that they just gonna give 60% of the value of the tire, nobody explained that to you when they make you buy a warranty, the tires was rode les then a 200 miles. And when i mentioned to hem to thanks for waste my time he just say your welcome, nice job man read more

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Excellent ! Went in for a battery tender was not in stock so I paid for it there and they delivered it to my home 48 hours later. Free delivery Awesome service and great price. Battery tender plus 1.25 amp $47:96 best price around. Counterman Chad is very informative and a motor enthusiast..... Great store , will continue to do business with them.... read more

I purchased a new helmet from Cycle Gear on Sunday the people were awesome. My new helmet fit well and they took the time to make sure that it was comfortable before I left the store. They listen to what I was interested in and made sure that the style features and fit were matched to my needs before I left. read more

Cycle Gear - New helmet, Bell Eliminator from Cycle Gear. - Motorcycle Gear Near Me - Bedford, Texas

Either the staff is not knowledgeable when it comes to motorcycles or it's just simple miscommunication however, I call one of their staff members for a certain part. He stated he has exactly what I requested. He even repeated what I needed and told me to stop by. Unfortunately It ended up being a waste of time and gas because they ended up not having the part I needed. They try to sell me a way over priced accessory for the part they didn't have instead. I recommend repeating yourself a good three or four times just to make sure they have the part you need before heading up there. read more

I'm enjoying my new replacement helmet! The 100% carbon fiber helmet makes a huge difference in weight. Once again, the staff was awesome through the entire process and setting me up with the communications device. Thank you! read more

Cycle Gear - My new Carbon Fiber helmet picked up in Feb 2020 - Motorcycle Gear Near Me - Bedford, Texas

Great staff and great customer service!! Willie was a pleasure to work with and very much appreciated how the entire staff was attentive to everyone that walked in the store! read more

Great experience. 1st time back to a Cycle Gear since the team, at the Plano, TX store devices to openly present a near non-existent level of customer service. Anyway, the Bedford,TX store is a 180-degree change of experience. Rather than being bombarded with how terrible the store's manager is and how he "pisses" off customers daily (yes, that was the initial conversation from the Plano, TX store team on a regular basis,) I was greeted by associates who really enjoyed being there and happy to see me stop by. Chris helped me find some clothing, and he also provided how to choose a correct size w/o me even asking. Henry checked me out and was very knowledgeable/informative as well. Great experience, and the level of service was very proactive. I will be returning when another need arises. Thanks Bedford Cycle Gear, and keep providing that top-box service. read more

I fell off my scooter and frankly didn't know what to do this was the only place around and they were so willing to help me I couldn't believe it. You guys rock. Now that's customer service. I definitely recommend them for cycles and cycle gear. read more

Always a very helpful staff and in todays world of supply chain shortages they always have had a reasonable selection of merch. My go to destination for gear. read more

Spent 200$ on tires and tubes!! got a 30 min ride out of em before the back went flat!! So i take it back to em and tell em what happened and they call to say the valve stem is cross threaded and asked are u sure we changed your tire here and try to blame me and that they DO NOT have tools to fix the issue..needless to say the fucking kid there changing tires dont know shit and tried to blame me for the cross thread!! I will never do business with them again!! Update got the valve stem off in less then 2 minutes and it sure dont look cross threaded to me read more

Cycle Gear - Motorcycle Gear Near Me - Bedford, Texas

Came to buy just two things and an hour and half later I was able to get out customer Service sucked so don't go if your short on time.

Super helpful crew here, I try to buy local when I can, mostly because I'm impatient but also because the interaction and shop talk is always welcome. Zero pressure to buy, pricing is comparable to what you'll find online and the store is always clean and organized. Returns are simple and what'd you'd expect from a place that gives a damn, had an issue with a hydration pack they they sold out of, the guys tracked one down for me and swapped them out no issues, a few of the guys seem to always remember me despite the fact that Ive only been a few times. Pretty rad gear shop! read more

I just bought my son a Honda CBR650F. Needed gear so I came to Cycle Gear. Had everything we needed; helmets, jackets, pants, gloves, footgear, etc. They have good quality gear as well as the not so expensive gear. The staff was awesome! Experienced and took time to explain everything we needed to know about quality of items and prices. Their warrantees are great too. Pretty much, if anything breaks or you catch a nail in a tire, they'll replace it for free. They carry tires and tubes in stock for most street and dirt bikes or they'll order what you want. This place could be a little bigger but it's located in a convenient location and has reasonable prices. read more

Walked in and was basically ignored. Wanted to get boots, pants, and gloves but I'll take my money elsewhere.

This place has lots of motorcycle gear. The staff is always helpful and courteous. Ive purchased many things here and if you need things returned or exchanged, no problem. Its pretty hassle free. Theres many different brands to choose from and with their BILT brand it helps if you wanna keep cost down and ride for less. The prices and good and theres always sales if you wanna keep an eye out for that. Product selection from higher end brands to the price conscious. Its like the wal mart of motorcycle gear. read more

Shop is OK, if you want Bilt Motorcycle gear. Bilt is their made for Cyclegear brand and is very inexpensive but you get what you pay for with Bilt. Very questionable build quality on all Bilt brand gear. Shop used to be much better before Cyclegear started pushing Bilt so strongly. read more

My (9) year old daughter and I have ridden to just about every cycle gear in the metroplex and Bedford without a doubt is the best! Obviously the employees is what makes your experience rememberable and I have to say there is a young lady who works at the Bedford location with a short pony tail and another young man who rides a Yamaha I believe wr250 or 450 but they're both really knowledgeable and passionately involved with their customers which makes the experience great! The kids and I love their selection which exceeds far more than just "bilt" which was quoted in the first review , I have to say I own a Bilt Jacket that I purchased for around $89.00 and it's awesome and sick looking as well! Great place- they had a riders party up their one night - they had food , drinks , a DJ, a photographer and it was awesome! Great place I spend my money their whenever I get the chance read more

I like Cycle Gear. They are open Sundays and Mondays (7 days/week) with later evening hours - hurray!. They are friendly and helpful. This is when I need stuff and am working on bikes. Never understood the attitude of most mc shops closing Sundays and Mondays, but that is another story, including the attitude if you're not dropping big bucks buying a bike from them. Not so with Cycle Gear. They seem to have many things I need in a hurry and while their prices may not be the cheapest by the time you factor in shipping for a cheaper mail-order, they're in the ballpark. Convenient location. Good sales. I purchased a tool that turned out to be ridiculously expensive and then later found an old version in my toolbox that worked fine. They processed the return and refund quickly and without hassle. Gets no better than that. read more

Researched their stock online and went into store this morning to make the purchase, but walked out without a single purchase due to very poor treatment by sales staff. Or should I say, NO treatment from sales staff. Only two customers in the store and four sales staff on the floor, but not a single one would even acknowledge my presence. Even stood by the cash register for five minutes and one sales person walked inside the register booth and begin cleaning something - no eye contact or a single word to me. Felt very disrespected! read more

Great for misc stuff butt DONT ORDER PARTS FROM THEM. I've been waiting for 5 weeks now and norma even a phone call. I had to hound them and got 1/2 the order two weeks ago. I'm about to go hound them again to see if parts came or not. If not, I'll request a refund. read more

Just dont let them work on youre stuff. I dropped a rear wheel for my harley sportster to have a new one put on. I was told come back tommorow itll be ready. Luckily I called first so it was not ready then. I called the next day, still not ready. I showed up in the afternoon after the third day to inquire what the problem was. I was told the manager would be out to help me shortly. A half an hour after no employee would even look at me the manager comes out pretty flustered looking. Im sorry we cannot get the bead seated I will call another shop to finish the job. So I was sent to Biker bay also in Bedford and 20 minutes after arriving I had a seated tire. Lots of cheap stuff, excrement level service. Aaron D. read more

I just want to say a few things first off 20 days ago i found myself in their store looking to purchase a helmet. i was immediately greeted with an open door and what brings you in. the rep showed me to the helmets and i started to check them out. sizings, style, looks just wanted a nice sleek helmet. while looking i found they had some sale units so i looked and found a Bilt Techno Evo Modular helmet and fell in love. it was discounted because they were phasing out to the 2.0. i bought it and got it for a great price. $300 helmet discounted to $110 so i bought it. Just want to say the 1.0 was a great helmet but the poor construction left it shorting out a few days after i left. i called them and told them about it they wanted me to bring it back to see if they could fix it well they cant. the rep at the store called around to see who if any stores had it in matte white and none did. so he upgraded me to the brand new 2.0 because of the hassle. let me just say wow. i thought the 1.0 was great but the Bilt Techno Evolution 2.0 modular helmet is well worth the $300. The clarity of the speakers, the simplicity of the design and the clean lines of this helmet make it very quiet with wind noise. the speakers work great and the new bluetooth interface for the helmet is so easy to use while riding. the buttons are a little different than the 1.0 and i did have to read the manual to be able to use all the functions cause it is a little more complex than the 1.0 but all i can say is thank you cycle gear. you went above and beyond just helping out. youve made a repeat buyer and will for sure recommend them to every person i know that rides. Might i just say there are a lot due to i sell motorcycles for a living. thank you cycle gear. read more