Great service from the shop! Wonderful customer experience! Had my front tire changed in less then…read more20 minutes, even with my stripped nut guards haha Will always recommend mikes! They are the best in the DFW for bike work by far. Front tire feels great and half the price of harley dealerships! Go to Mikes!

Mike and his crew were great to work with. Did what he said when he said he would do it. I'll come…read moreback.

Frank is an excellent mechanic and got my 99 Softail squared away and running great. Definitely…read morerecommend this shop for older Evo Harleys. Prices are totally fair and he provides a written estimate for his work before he turns a wrench so you'll know what you are getting into. Great shop!

Frank was wonderful to work with. I brought in my bike, explained what's wrong, and left it with…read morehim. When I came back to pickup my bike, he also changed the oil, repaired and made minor tweaks to issues that were caused from the previous owner of the bike(I'm new to the riding scene and bought mine used) all on the house. 10/10 highly recommend this business

I had to jumpstart my daughter's car so we went to O'Reilly's near her house. Danielle was at the…read morefront counter and was very friendly and eager to help! She tested the battery, alternator and starter. When the alternator showed as failed, she informed my daughter that she should check to see if it's still under warranty and that she needed to tend to it soon.

A young lady named Danielle helped me on the phone. She was fantastic. She found exactly what I…read moreneeded while we were on the phone and when I got to the store, she had it sitting on the counter ready to go. I had tried calling your competitor, they didn't have what I needed . I don't think they should call themselves an auto parts store. You guys made a bad day much better. Thanks

First, I'd like to thank Freddy for being cool, calm, and collected. I dumped my new-to-me bike in…read morethe parking lot and he came straight out and lifted it with little comment or disappointment. Second, the location is setup to collect customers and future business. They walk around the place happy to help. Some may interpret this as aggressive. I found it friendly. Third, they are willing to help and do their part of the introduction process to make you feel comfortable and wanted as a customer even when they are in the middle of something.

Mr. Freddy is an amazing salesman! Welcomed us on a hot Texas day with cold waters and treated us…read morelike we were long lost friends. Didn't force us to buy anything like other Harley dealerships. Highly recommend.

The process of buying the bike was very smooth and friendly. They picked me up at the airport…read more.. one of the things that stood out the most was the basic rider course they were running in the front lot. It's been 25,000 miles and 15 months since I purchased my 2021 Yamaha FJR1300 from AMTC. For some reviews, you need time and miles. I bought the motorcycle for 2 reasons: first, to take a trip from my home town, Albuquerque, New Mexico, to Paducah, Kentucky to see the full solar eclipse. And more importantly, as a daily rider and motorcycle for instructing riders. (I'm an on-street motorcycle instructor.) My experience with the dealership may have set the tone for me love of my bike. I searched online, found the bike. Gorgeous, low miles, polished (with a "sure it got bent backing out" brake lever that they fully disclosed!) The price was 3k below book, and the bike was clean and clear. I interacted with Riley and Adam, when everything went through, and when I initially put my interest inquiry in. The process was quick, smooth. Overall it was a legitimate pleasure. A call, a couple e-faxes. A couple emails. The longest thing about the process was the TSA line for my flight to pick up my bike. I was in the dealership for around 10 minutes while they put my thermal gear plug on my bike and wheeled it out. Paperwork was done via fax and email in under 2 hours , from inquiry to "congratulations on your new purchase." If they have that R1 when I'm looking for it, or if I decide to get a Harley, I'll be back here without hesitation!

I bought a BMW S1000XR from them about four months ago. I'm new to motorcycles, so I was hoping I…read moregot a fair deal. The service lights recently came on, so I'm taking it back for service on July 2, 2026. I also noticed the indicator lights are different colors, so I'm going to ask if they can correct that as well. I'll update this review after the service.

Got a routine oil change and 5k mile inspection on Saturday August 22nd. I'm very particular about…read moremy car, and so I usually book Chad because my car has been taken care of/brought back in the same condition I brought it in). This time, despite me having booked someone, the person who greeted me when I pulled in--Hector N-- took over the appt and became my Service Advisor. I let that go and trusted the system despite him not asking me if I was okay switching to him as my Service Advisor instead of Chad. Everything seemed to go great service was quick. I liked the video that was texted over of the actual service. It's important to note that I don't drive my car often as I work from home and we have a 2nd vehicle that we take around most of the time (which is why I only have 7k miles on it). I take immaculate care of my vehicle, and always clean the car before bringing in for service because of issues in the past and this dealership not owning up to damages/dirtiness inside/outside when they are done. After the oil change, I didn't inspect as I normally would, and I drove it home and put it in the garage and didn't bring it back out until Saturday (Aug 29th). That's when I noticed some kind of chemical had been splashed on both sides of my car, and after drying, left stains on the side panels (that I could not remove with warm water and dawn soap). It hasn't been anywhere but the dealership and I would have noticed it bringing it in. I assume I didn't notice it the day of the service because it hadn't dried yet. I called them as soon as I noticed it, told them the situation in addition to the date of my service, and he told me to bring it in and they would take a look. Got up there within 30 minutes of my phone call, and was told nothing can be done because it's been a week (this was after some young kind greeted me, looked at the stains and left me hanging in the drive thru area until I had to go inside and ask what was going on only to find out he was looking for camera footage (which is fine, let's watch it together). They conveniently can't find the camera footage, and after that I was told someone named Hunter would contact me, but he probably wasn't going to do anything because I can't prove they did it. Note that my service adviser was standing inside the entire time, listening to my issue secondhand, even took the vin number for my warranty info, but never took over for the kid handling me. I don't have a name for this kid because he had no name tag. He was the only person who looked at my car (tried to wipe off the stains with his hand) and didn't give me eye contact at all. After they essentially told me they didn't care and to go through my warranty... I ended up uploading my photos to ChatGPT along with details of my service (which includes them handwashing the vehicles at the end because the car wash is broken), and the AI told me it was chemical residue from their hand wash that dried and wasn't washed off prior to leaving. That's probably why I didn't notice it until later because it was still wet due to they don't dry the vehicles. FORTUNATELY, after identifying what the issue was, I was able to remove it with Lube Clay Bar. That's probably what irritates me most about this experience. So ChatGPT can identify the issue from two photos but the service department can't? I waste 30 minutes in traffic to bring my car back up there (at their request over the phone) to be treated like I'm bothering them. The treatment I received when I brought the car up was unacceptable. Don't hand wash the cars if y'all can't wash them correctly and make sure to get all chemicals off from said wash. Don't tout yourself as a service advisor and take over my appointment (Hector), then completely ignore me and let someone else try to handle the complaint who clearly doesn't know what he's doing and doesn't even have a name tag on. Hector should have handled me as soon as I came back inside and the previous appt was pulled up. Everyone seemed to avoid eye contact and no one even tried to get the stains off or come look at the car AT ALL. I felt like I was just putting everyone out when they are the ones who failed. I will be cancelling my maintenance package and getting the prorated refund from the services I didn't use rather than come back to this dealership. I would rather pay for oil changes from a business that actually WANTS my business than come back here. I take extreme care of my vehicle, and I'm not going to sit here and worry about damages or dirty work anytime I the time for an oil change comes up. This is not the first time I've had an experience like this, but it certainly will be the last. My advice: maybe work on communication when these issues arise. It was like pulling teeth to even get someone to make eye contact or acknowledge that I had an issue. Also, maybe the service advisors can spend a little more time ensuring the car is in the shape the owner left it in before bringing it ba

Hector Navarrete took care of all my needs this Morning. Customer service and work performed was…read moreoutstanding.

Savannah was super helpful when I needed help finding some items in store. Excellent customer…read moreservice!

Upselling is fine but don't lie about what you have in stock. Went in for wipers and was told they…read moreonly had $50 ones so I asked for other options and was told that's all they had so I said I'd pass and then as I'm turning away they suddenly have $15 ones...

I would like to commend Kyle in sales for his attention and assistance. When I initially came in…read morejust looking I met Kyle and the main thing is he was not pushy and he listened to my wants . He answered my questions honestly and without hesitation and he displayed integrity which to me is a very good thing. Overall I recommend Texas Harley Davidson and in particular Kyle to anyone who wants to purchase a Harley. The entire experience is great . Kyle always chats with me whenever I come in.

From the owner: We offer a great selection of new and pre-owned Harley-Davidson® motorcycles, genuine parts and…read moreaccessories, MotorClothes® apparel and collectibles as well as a service department staffed with factory trained certified technicians committed to your satisfaction. -Multiple Bar & Shield Awards. -#1 Harley-Davidson® dealership in Texas. -Involved in multiple dealer advisory councils. -Instructed H.D®.U courses.

I went in to buy windshield wipers, only to discover that each one had to be purchased separately…read more What happened to the days when you could buy them in a two-pack? I considered going to Amazon to buy them, but I needed them as soon as possible because it was supposed to rain. Fortunately, Kayla behind the counter helped me find the wipers I needed and even went above and beyond by installing them for me. Thank you, Kayla! I will definitely go back to see her again.

The store is clean and well stocked. The employees are knowledgeable, friendly and very helpful!…read moreThey usually keep the line moving, but even if you do have to wait, it is worth it!

I had a great experience at Tire Store Services Center! I went in just 6 minutes before closing for…read morea car inspection, and they still took care of me without any hesitation. They completed the inspection in less than 3 minutes, which I really appreciated. The service was excellent, the work was done efficiently, and the quality was great. Everything was handled professionally and smoothly. My dad has always come here before trying other places, and now I understand why. They provide fast, reliable service without compromising on quality. I'll definitely be coming back and would highly recommend this place! The value was excellent as well. The service was quick, efficient, and reasonably priced. I really appreciated being able to get my inspection done so quickly, especially when I arrived just minutes before closing. Great service for the price!

Superb service. I get my tires here, today I needed a tire repair and the service was expedient and…read moreprofessional. If you come to this place, you may find they're so busy. It's hard to get in, but I am telling you if the other service shops are beating you up this is your. Best option.