Having your computer stop working just disrupts everything. My laptop stopped working and I needed it fixed fast! I called Rich @ CyberCPU and he was responsive - returned my call right away - understanding (I was in a panic since every file that I needed was on that laptop) and determined to get it resolved quickly. I had sensitive information on that laptop (tax returns, financial records), and I was never concerned, because Rich is a total professional, and extremely knowledgeable! The best part is that he's mobile (comes to you), friendly (and answered all my numerous questions), fast, and very thorough. I would never trust anyone else to work on my computers, and he's so good, that he's the type of business that you put on your "Top Tier list of service providers" - the "best of the best" that you refer to when someone asks you for a recommendation. I highly recommend this company and Rich! read more