He did a great job and has been available for follow up questions! He was on time, had all the…read moreneeded supplies and was open to questions.

I just love this company! The owner is fair and smart! He was able to diagnose the issues I was…read morehaving in a short amount of time. With my computer being old, I did choose to replace my tower. My new tower?..... 4" in size. My old tower?..... a huge MASSIVE box! Remember them? Lol.

I have used Tim as my "go-to" computer guy for many years, and I would not go to anyone else. I…read moretrust his skills, his integrity, and his willingness to solve my PC problems with as little down time as possible. If I can't get to him, he comes to me. His fees are extremely reasonable, and I recommend him to anyone who wants personalized computer service. Thanks, Tim!

Cal net just bought hstar. Though I may not be thrilled about it, I know the hstar guys, now cal…read morenet, are amazing. Best and fastest Internet service ever! Thank you for bringing us into the real world. You guys are awesome

In one simple house call, Charles simultaneously restored my iPhone 14, iMac and Generac 1600…read morestandby generator to full service for a modest fee. Sure helped me out of a jam!

I was in Mi Wuk Village for the weekend. My kids had the Monday off but I didn't, so I intended to…read morework remotely. But in my rush to pack, I forgotten to pack my laptop charger! I would have been able to work 2 to 3 hours max (on the laptop battery life) for the entire weekend. I did a search and found Charles just up 108 in Long Barn. I called Charles and, while he does have some used laptop chargers for sale, he didn't have one that worked for mine. But he did walk me through what would work for my laptop which allowed me to pick up a charger at a store in Sonora. Charles was very patient with me, answering my questions and alleviating my concerns with using a different charger.

They make you feel like you are friends. Both brilliant people. Reasonable prices, got me out of a…read moreLot of virus jams. I moved out of town to the flatlands and still Drive my computers up the hill to them.

For those of us in Amador County who live Up Country CPU is a God send…read more Both Kevin and Tori provide friendly, professional, prompt and compassionate services. Yes, compassionate service, for those of us who love and use our computer system as end users but who are clueless beyond the keyboard and the display screens.... laugh's Also, their physical proximity to and telephone handshake relationship with Volcano Communications across the street from their offices (Volcano is the main and, in most cases, the only internet provider service Up Country) Kevin's tenacity and troubleshooting efforts paid off yesterday on a log in banking problem I was having over the weekend the problem was resolved when he got Volcano to realize they had a problem. There Secondary DNS server need adjusting to deal with my bank's servers for some reason Thanks CPU.

Autofill on Google Password Panager Broken. Outlet Tek was able to repair the problem remotely and…read moreget my HP laptop so that it would pull up passwords again. I had been trying for 2 weeks to get it working to no avail. Now my wife can use her laptop again. John in Mountain Ranch

Less than a month ago I needed repair services for our PC, headphones for tv, wi fi issues, etc…read more The tech was polite and tried to be helpful. In some instances he was helpful with some e mail issues, but also didn't seem knowledgeable about all aspects within e mail, very helpful with resetting wi fi, not at all helpful with importing pictures from i phone to pc ( allegedly, he's been researching this issue for last 3 weeks ), etc. He is mostly non responsive to inquiries. After working on our PC, my volume icon no longer worked, among other issues which developed at that time too. Coincidence? I've had to seek additional assistance from another PC repair service and after extensive work they were able to resolve the outstanding issues. I would not recommend this vendor to any of my associates.

Fantastic service. Visited my residence several times to work issues with our computers. Good…read moreresults at reasonable price. Robert Pike

Every 5 years I upgrade my laptop. I am self-employed and a marketing professional so I live on my…read morelaptop - I can't work without it. Therefore, this process is usually super stressful even when everything goes right. I usually have help in choosing a new computer but this time I did it myself and managed to buy a slower computer than the one I had. David who had come to do the onsite migration alerted me to this and so began the return process with Lenovo and he helped me find and order another more current laptop within my price range same day. WOW. This kind of care and service isn't found often. We knew he needed to return when the new laptop arrived, and he wasn't even going to charge me for a lot of the time he was at my home! David is super knowledgeable, confident, a great communicator, low key and gets things done. There aren't that many people with David's tech skills and patience so if you need help I would highly recommend giving him a call. I my view he's a lifesaver but he's so humble I know he would say I'm going too far but no. I'm not. He's a lifesaver.

Take this review as constructive criticism A former elite…read morereviewer I can get nitpicky I'll keep it at a 4 star because I very much support small businesses and wish you more success. Overall the experience was good until I got my items back. Staff answer the phones for the most part, they called back, was very kind and helpful. Having my pc and laptop, staff called to tell me my pc was fine and they would upgrade the windows and my laptop (gamer laptop) had some melted issues but they would proceed. To clean my pc and upgrade to windows 11 was $99. To first hear it was like ok this a bit much in this climate but after some time it felt worth it. Staff worked on it and had it done before closing. Thank you very much. I am a content creator and needed my electronics back. I refused to get the gaming laptop worked on as I probably would have the same issues. Upon pick up my husband went for me and didn't look at the pieces before returning home. Nothing was mentioned to him about what had transpired. I couldn't do anything until the next day when I seen it. 1. My pc D drive was unplugged (I'm not too knowledgeable so had to YouTube my way to undo the computer and plug it back in) 2. My laptop was further damaged and now comes on and off as I open it sadly I'm now counting its days I only had it for a couple years and although melted from charging a lot it was in immaculate condition on the exterior. Now I'm seeing the inside of my laptop on the back corner . Staff then said yes a hinge broke while trying to find the issue. A 1k laptop 3. Temporary closing for a break time should be followed. I was in a rush and had my baby with me so I didn't read the contract thoroughly. Any damage done from them would be waived and I accepted. I'm not mad just some improvements you could work on. 1. Tell the customer what happened and maybe a short apology before I get home and find them. This would of been a easy fix for my attitude. 2. Maybe write what you unplugged to run your system on the pc and then plug the cords back. This could of went left as I initially thought a part was stolen. Again overall this place is good. They don't lie about issues, they are kind and price reasonable. However, I would not get a gaming laptop worked on here or anywhere as this is my first go round getting it looked at leaving with a worse laptop. Last call staff explain liability, I left it at that and respectfully came to Yelp.

Sent in my computer to be diagnosed and they were very helpful with seeing what was wrong with it…read more They were able to get back to me within a few days. Highly recommend this repair place as I'll probably be going there again if I have any other computer issues.