I have been coming here for years (As a pharmacy). This store has seen me at my best and at my worst. It's seen me after getting punched in the face by a random man on North Cap and it's seen me finally get approved for certain a medication. Are they the quickest CVS on earth? No. Given their volume of customers and the area I think they do their job well. The pharmacists are all relatively knowledgeable, but please don't yell at them like they're your doctors have some decorum. If I worked here even for one shift I don't think I could maintain the level of composure they keep. As for the cashiers... Yeah, I don't know about that I just go for my meds. read more

I got my passport photos taken here and was told that they're non compliant as it was slanted. However, it was actually taken a few times but just couldn't get the right angle. Somehow it even passed through all the checks in the Kodak machine for some reason. I came back to the store asking for a refund / photos to be re taken as per CVS photo policy https://www.cvs.com/photo/passport-photos. The person, Ronald, who was on shift on that day was really kind and meticulous. He told me how to position myself and even reprinted a photo because the initial print was a little saturated (time to update the machine!). I'm giving three stars because initially the staff who served me didn't ensure all checks were carried out and was extremely grumpy. However, it's five stars for Ronald! read more

CVS Pharmacy - Drugstores Near Me - Washington, DC, District of Columbia

On a recent trip to DC, was sitting outside of this CVS at 7:05am. Lights are off. Doors are locked. Open time on the door is 7am. Closest CVS to my hotel and needed some emergency travel meds. Once the staff with keys arrived, everything I needed (and so many other random things - like lotion) are behind security locks. This is... something. read more

I used cash at the self-checkout, and the change I received included a bill that was nearly torn in half. When I informed a worker, they said there was nothing they could do except suggest I use the damaged bill for another purchase. This is unacceptable. Completely rude and nasty about it for no reason. I will say that the pharmacy staff are tolerable though. read more

Make sure to call before you come to the pharmacy. The pharmacist was 30 minutes late. The pharmacy calls me everyday, but can't open up on time. read more

Not a good location for couponers! Sale items are usually always out of stock, and the staff, albeit very friendly, are not up to-date on coupon policy and therefore cause more grief than assistance when trying to complete a purchase. The store is generally clean, but chances you'll find whatever you're looking for is slim to none. Wish they'd do better with item availability and staff training. read more

So-so at best. They have a lot of missing items and gaps on the shelves. Store is pretty run down. The staff I have dealt with has been friendly and the self check out machine have always worked. read more

Not sure how they can function because the shelves are always scarce. I would like to blame it on the sales but the shelves look the same without the sales. The ExtraCare machine never works to print out coupons. The one star is for the employees and location; they seem really friendly but they never have a variety of products. I can't be the only one who notices this, not sure where the manager is or what he/she is doing. read more

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Poorly maintained and very little product. Go to the Harris Teeter market across the street.

Bare. Empty. Shelves. I'm not quite sure why I walked in here when there is a Harris Teeter with stocked shelves across the street, but we did. Then we took one look around and walked out. All we wanted were actually snacks and sodas but they actually didn't have the soda we wanted. (No, I am not a weird particular soda person, I just wanted a diet mountain dew and they were out.) Probably because they appeared to be out of mostly everything. There was not a salesperson to be found. Don't waste your time and just go straight to Harris Teeter (or another pharmacy that's on your way!) read more

This CVS has pretty much everything I need, though it is on the smaller side. The staff is always kind and welcoming, however sometimes the store seems a little disheveled. Could use an update and carpet cleaning. read more

Do not schedule a COVID vaccine here, they are out of stock (have been since August) although the CVS website allows you to schedule. They will cancel your appointment the day of without sending alternative slots for other CVS locations. read more

This pharmacy needs more staff! Friendly and polite individuals but they were so overwhelmed plus a manger was training them...ugh maybe the middle of the date isn't the best time for this. I had to wait 75 minutes to fill a prescription!! read more

This is my 5th & 6th time coming to this cvs and they machine is never working to load cards or but anything at register everything just doesn't work they need to close this CVS the workers are lazy as hell !!!!! read more

The reviews are true. The shelves are more than half empty, and the prices are stupid high. It's ridiculous because it's also the smallest CVS I've ever walked into. I've seen gas stations and bodegas that were bigger. Go somewhere else if you have the choice. I would have given them one star, but the staff was very friendly despite their lack of having products. read more

For some reason this cvs is incredibly crappy. It sits in a prime location but they are missing lots of products. You show them a coupon and they think it's the bones of a old lost tyranousurus rex. Just scan the goddam $1 off and let's move on y'all! Long story short: lame. read more

I went in to buy body wash. The selection of body wash was locked up. Really ... who steals $5 body wash? Or, better yet, I have to believe there are more expensive things to protect in a drug store (e.g. razor blades, teeth whitening systems, etc.) But, I digress .... So, I rang the bell to have someone unlock the case. I waited and then I waited some more. Finally, I left. Making a drug store purchase should one of the simplest things you do in life. And, this place makes it way too difficult. Not a fan. read more

This CVS is conveniently located across the street from Harris Teeter. It doesn't have as many product choices as other CVS stores but I like the photo area. I had a birthday scrapbook project and I used the CVS website to send pictures. They even had wallet photos. The employee made one mistake with my order that I didn't discover until I was 4 hours away. Bonus points for being approached by an employee, asking if I needed assistance. read more

I have nothing bad to say about the store or pharmacy staff - they have been wonderful and helpful every time. Unfortunately, the store is woefully understaffed and has inconvenient hours. The pharmacy closes at 6 PM on weekdays, and is only open until 2 PM on Saturday. On weeknights around 5:30 PM there's a long line of grumpy customers at the pharmacy trying to pickup or dropoff their Rxs before closing time. If you're running a little late on your way home from work (or the Red line's got another delay) don't bother - they'll be closed by the time you get there. You're better off going to the Harris Teeter across the street where the pharmacy is open until 9 PM on weeknights. read more

Worst CVS ever. Back home in the midwest, CVS is almost like Target - bright, shiny, even possible to buy a random gift in the "As Seen on TV" section. This is like the Soviet Russia version of CVS. Bare essentials are under lock-down, many sections are just empty, there is always a line of at least 4-5 people, and aisles are constantly cluttered with torn shipping boxes from replenishment. (Which is confusing, since the shelves are still pretty barren.) AND the pharmacy closes at 6, which is just absurd.. because everyone who works in DC leaves at 5? I'm sure it's due to a vicious cycle of lower volume therefore cut hours and cut staff since Harris Teeter opened, but just go ahead and close the place already. read more

As soon as I walked into the store, I asked an employee for help finding one item. She had been on the phone and during the entire conversation, she had to tell whoever was on the other line to "hold on". I was shocked! On the phone at your place of work AND while a customer is talking to you. And the store was poorly stocked. read more

not even exaggerating when i say this is probably the worst CVS in all of DC or maybe even all the DMV area period. every time i come here it takes an hour just for me to get my prescription. the pharmacist wouldn't take my doctors script because she "was going to lose the piece of paper". the lady wouldn't fill my allergy meds because the line was too long meanwhile the line was caused by her inability to do her own job efficiently. like it took her 35 minutes to give someone their medicine and by the time she finished, the pharmacy line went so far that people were crowded by the store doors. this place is loaded with prescriptions yet they only have 1 worker on the clock that's barely competent enough to do her job (besides ife). find another location; even if it's way further than here. trust me it'll save you hours of wasted time read more

Terrible... Terrible Not enough staff. Called the pharmacy, kept me waiting on the line almost 20 minutes. The pharmacist said there were only 2 people working, so I have to bear with them... really?? Talked to Kyle, the "supervisor", said there were not enough staff. They will call me... It's ok, I only needed my medicine urgently. But, hey, it's a pharmacy you can trust, right!!? Ugh!! read more

I have used this pharmacy for over a year now, and get many medications filled here. I use it for convenience purposes because it is right in my area, and it is difficult for me to travel far due to my health issues. The service here is so bad, I am about to go out of my way to use a different pharmacy that has its act together. This is by far the worst pharmacy I have ever frequented. Not just once or twice, but over and over again the service has been poor. The pharmacists themselves are nice and helpful. Unfortunately, the pharmacy technicians are poorly trained or just don't care about being helpful. They usually can't answer basic questions about if the medication was run through insurance, if a prior authorization was required, when the medication can be filled if it can't already, what medications are ready for pickup, etc.. The hold times to get a technician on the phone are long, they often hang up on you (purposefully, plenty of times), and when you have a reasonable question to ask the pharmacy about they tell you to call your doctor or your insurance instead. At my old pharmacy I might get the info I need in a few minutes on the phone, here it might take multiple calls, going in person, and getting through multiple techs before finally getting a pharmacist to help. Avoid at all costs. read more

This CVS rarely carries the items I need. They are only good for a quick bottle of water (or soda), chips, or candy. The pharmacy is always super busy and they normally have to order your prescription because they don't keep many in stock. All of the staff members are friendly and helpful, but this store just doesn't carry any items outside of the basic needs and sometimes they don't even have those. read more

Pretty terrible selection of inventory compared to your typical CVS or Walgreens. It's fine if all you are looking for is a bar of soap, but don't expect to find anything more useful. Was looking for packing tape, gauze pads and cleansing cloths. None were available on their shelves. read more

so miserable! nothing was ready. i had to wait in line twice. still wasn't ready. the line is sooooo long and the poor workers are so short-staffed. gonna switch my pharmacy. yikes read more

The location is very convenient for me, but their customer service has been consistently horrible for over a year.

The pharmacy was not functional on a recent Saturday. The prescription was called in around 10am, and they never entered into it into the system. I stayed on hold for 10 minutes and they never picked up the phone. By 2pm, they were closed until Monday, and other CVS's could find no record of the call. In short, find another pharmacy. read more

It is really sad that I hate this place, because I live right across the street. This store is always messy, unorganized, low on stock and the photo machines are the worst. The costumer service is lacking (there is this one nice lady that works there). I visited several days in a row. I wanted to make some copies of a photo I had, as well as pick up an online photo order I placed the day before. I receieved several confirmation emails saying that my pictures were ready....keep that in mind. The first time I went, the photo machine was broken/not working properly/jammed?, so I decided to give up for that trip and come back the next day. When I got there the next time, I scanned my photo, placed the order (one print) and the screen gave me a message saying the printer is out of receipt paper, but gave me the option of continuing with the order anyway. So, I did. I ask the lady how long one print would take, she said a few minutes. Okay, so I go walk around for some eye liner in the meantime. While I am looking at the (sparse) supply of makeup(they need to restock the empty holes), two of the CVS employees were literally chasing each other in the store. LITERALLY CHASING EACH other...with their CVS name tags on, flying by costumers. I had to move several times as they almost run me over rounding a corner. Not sure why that was happening, but I would be okay not seeing it again. I go to check on my photo (which should have been ready), lo and behold it was not. I ask about it. The nice lady calls someone (I assume is the manager), she comes over and punches several buttons on the photo machine and says it will be a few more miinutes....okay. So I walk around some more. I come back, the photo is ready, yay! I can finally go home! OH, SO CLOSE. I tell her that I also would like to pick up my other order I place two days ago, with confirmation emails saying they were all ready to be picked up, and guess what? They were NOT ready, no where to be found in fact. So again, she goes to the computer, punches a whole bunch of buttons and then tells me that they should print out shortly. (umm..okay?) This order was not just one or two pictures, it was about 15. I had A LOT of things to do that day, including baking things and sewing costumes, but instead I spent 35 minutes of my life in CVS for a trip that should have taken NO MORE than 10. I kept my cool (somehow) and bit my tongue, and then walked around the store for another 10 minutes while my pictures were printed out. At this point, it was becoming sadly humorous, as if I were being pranked/punked or a part of an SNL skit. I assume the manager sensed my frustration...hmm I wonder how she could tell? And gave me my one enlarged picture for free (a whopping $2 off, thanks for making me stay in your store for 35 minutes because of YOUR mistake). I took my things and left. The only time I will visit that CVS again is if I am dying of some kind of flu/illness and I have to get medicine. So annoying, unprofessional and messy(I could not work behind the counter there, it looks as though a tornado came through and destroyed everything in it's path. No thank you read more

Went here to send out film to get developed. Despite signs inside the store saying that they send out film to be developed, staff said they were out of the proper envelopes and thus were unable to do so. They recommended I try a different store in a completely different part of the city, but were not able to verify what stores would have envelopes in stock. I'm using an online photo developer, mpix, instead. read more

Hours are not the best and if you prescription is new you can't pick it up from another cvs. They are short staffed and don't carry a lot of stuff as most items need to be ordered. read more

I was headed to an interview and ended up with a run in my panty hose so I ran in to grab a pair. They had a nice selection and they were reasonably priced for it to be a drug store. I got a 2 pack for less than $6 so I definitely can't complain especially the way I go through stockings. Some guy was walking around asking for money. When the lady noticed they asked him to leave. They had self check outs which I love. The less contact with people the better lol jk read more

Prime location right across from the Teeter and metro, but it's no Walgreens. That is all.

I am a technical advisor for an international nonprofit organization. I get followed by staff nearly every time I go into this store because clearly they think I'm going to steal everything, because I am brown. Go to Harris Teeter across the street! read more

I have always been happy with this CVS. Sure it's small and doesn't always have as much product as suburban stores, but I get good customer service. Today, the Store Manager went out of her way to help me with a refund issue. Thank you! read more

I have always found the pharmacists to be very nice, which is why I am giving this place two stars as opposed to one. Unfortunately, everything else about the place is awful. The pharmacy hours are a joke. If you are a working professional, you will need to either get to work late or leave work early in order to pick up your prescription. It's small inside, has a limited selection, and all in all is probably one of the worst CVS' in the district. read more

I'm not sure I agree with the reviews of this CVS - it had everything I needed, the staff was friendly and it has self-check out. I call that a win. read more

The staff are always giving 100%customer service. Everytime I go in this CVS staff is always available and ready to assist you with a smile. This store is a smaller CVS but the customer service I receive will keep me going back. Thanks CVS staff. read more

CVS Pharmacy - Drugstores Near Me - Washington, DC, District of Columbia

Never thought I would review a CVS, but I never thought I'd find a CVS whose staff was actually courteous, welcoming, and helpful. I would have given them 5 stars for the staff alone, but the cosmetics selection could use a few more options. Also, there were a few items which actually cost a little less than at Harris Teeter, across the street. read more