Whitesells Pharmacy is how a pharmacy/drug store used to be and should be. They are incredibly…read morenice, professional and knowledgeable about their business. I needed to get medication for my son -which had to be compounded (instead of pill form - it needed to be in a liquid) and after going around to a number of local pharmacies in the area, CVS, Giant, Safeway even Wegman's no one was able to help. I was told about Whitesells by a friend where I worked with Rebecca and Danielle. These two have been... in a word - Fantastic! Rebecca who does the compounding, is extremely knowledgable about the process, provided me with and excellent education and has been a joy to work with. Danielle is also tremendously nice and helpful which makes the entire experience less stressful. They handle the insurance issues, call you back when they say they are which is important, at least to me. They also have a great medical supply area and just as helpful and professional. Kathy Curran was so thorough helping me navigate through insurance issues and went the extra mile to help. Bottom-Line - I don't even live in the Frederick Area, however, I drive up there in rush-hour 270 traffic to use there services. Could I go somewhere else? Sure, but when you are dealing with prescriptions and medications and other sensitive things, trust and knowledge is important (which they have demonstrated) and at the end of the day just because of something may be more convenient, doesn't make it better.

Great service. The pharmacist is the owner of a pharmacy that was established in the 1950s and the…read morecustomer service reflects that.

They sit right next to a Hampton Inns hotel, right off the highway, so we went in for things like…read morebottle water, lysol (we caught some sort of stomach virus while visiting) and snacks. Came out cheaper buying a 6 pack of their Walgreen brand water, than buying 1 bottle of Deer Park. A travel size container of lysol was $3.99 and I found a full size can of the Clorox version for $3.99 so I went with the full size and left the can for my son. Of the three times I went in, during my five day stay in the area, I found the staff to be attentive and one time, seeing my hands full, the clerk offered to hold things at the register until I was ready to check out.

I've cancelled several prescriptions multiple times. When I get a notification that my prescription…read moreis ready for pick up, I assume I'm picking up the right thing because I've cancelled and confirmed with a staff member that the unneeded meds are actually off my account. I don't know if they don't care enough to actually follow through or what the issue is, but also when I pick up they don't tell you what you're picking up before you pay. After you pay for it they won't refund, even if it's their fault for filling something you've cancelled. Shouldn't the pharmacist also be looking at all your prescriptions before they fill it and catching it if you're getting an abnormal amount of the same med? I really don't know, but they just don't seem to care. I would not recommend using this as your pharmacy.

Wonderful small business that is one of the few in the area that does compounding…read more Friendly and prompt service, no issues at all. Only negative is the area that it's set in. But you're not going to move here.

Was helpful in getting things processed quickly for my pets meds but I specifically asked that no…read moremeat flavoring be used. We are a vegan household that doesn't use meat, meat by products or meat flavoring. I could immediately smell the artificial chicken when I gave his first dose. I know there's no real meat in it but it's just kinda gross. Would be nice if they could be a bit more respectful of their customers requests. Other than that they were helpful and efficient.

I'm officially done with this place. I have a prescription that I need to fill monthly. They put…read moreme on auto-refill without asking, but that's fine. Except they kept refilling it sooner and sooner, like 2 weeks apart. Still not the end of the world. Except at some point, they took me off of auto-refill without notifying me. I looked at my medication and realized I only had 3 days left, so I went through the app and asked for a refill. It asked when I would like to pick it up. I said 9:00 the following day. It's several hours past now, and it's not ready. I did get a phone call from CVS about an hour ago telling me that they noticed that my refill is due and I should call the pharmacy or use the "web" to refill it...??? Also, I was emailed a coupon from the manufacturer that was good for 12 refills or 1 year (coupon made the medication free). It was such a process each time I tried to use it, but is was $70 otherwise. Then after the first 3 or so being free, they said the best they could do was charge me $25 instead of $70. Weird, but ok. Then they stopped honoring the coupon altogether. Another pleasant experience is when I had my doctor switch to a different CVS so that I didn't have to come here anymore. They did, and I picked up my prescription from the new CVS. Then I guess CVS realized the "mistake", and switched me back to Liberty Road! Why!?!!! Anyway, I am about to run out of medication despite the app saying the refill is "in process" (has been in process for a day and a half). They can't possibly care about people's health, so I'm going to switch to Walgreens.

I'm just getting over a two-week flu, and my eye felt scratchy so I went to the CVS on 26 near…read moreWalmart in Frederick on Friday September 26th, at approximately 12:30-1:00 p.m. I asked for some help at the pharmacy to figure out what to buy, and the pharmacy tech was so sweet. She got the pharmacist, who came right out to help me. He suggested two things, so I took them both and thanked him. I also picked up a couple of other things to help with the lingering symptoms and went up front to check out. There were two self-checkouts, and the one that took cash was closed. I wanted to use cash so I went to the register and stood there a while. No one came and there were no visible employees at the front of the store. Eventually I said in not a ridiculously loud voice, "Hello." No one came so after another while I called out again. When still no one came, I got a bit louder and yelled "Can I check out please?" At this point I started looking for an employee and saw movement down the side of the store toward the front, so I turned around to meet the young man at the checkout. He immediately very aggressively told me not to do that. I asked what and he said you don't yell through the store like a lunatic. Go back and find someone to help you. I replied that I wasn't yelling I was calling for some help and I was unwell and didn't have energy to go hunt down an employee. That's when the F-bombs started. I was shocked. He told me I was an effing lunatic. I said I just wanted to buy my medication. I asked his name and he wouldn't give it (it's Chris though). I asked if it wasn't his job to check me out, and he looked me dead in the face and said, "I make more money than you. This is just a secondary job. You're going to be banned from this CVS." I told him I didn't care and just to check me out. Gave him $100 bill for an $82 order and said "Just give my change." He stared me down and said "Maybe I won't." I was pretty shook and headed back to find a manager. And by this time I hate to admit that I was in tears. The tech again was sweet and concerned. And then Chris came back and took me to his manager, Janis. That's how I found out his name is Chris, because Janis told him to go away and she'd handle it. But Chris wanted to argue and call me a lunatic some more in front of the Minute Clinic. Janis really just wanted me out of there, really didn't listen, didn't ask any questions, didn't care who I was or anything, but she assured me she'd take care of it! I have very little faith that that will happen. So I went out and had a minor meltdown in my car before heading back home. So yeah that happened. I'm not a confrontational person. I'm a 63-year-old woman who just wanted to pick up some meds at CVS and go home to pet her dogs and pay her bills. I have never been treated in any way close to this at a store, ever. I am honestly in shock. When I went home I checked my email for my receipt. No receipt and none in the bag. I checked my CVS account. No activity. I'm not sure what Chris did because I had put my phone number in as always. I was even planning to use my extra bucks and a coupon that I had been sent through email. But I was so flustered I didn't and it concerns me that there's no record of this transaction.

I love it because it's within walking distance from my apartment .and they have great coupons on…read moreitems in the store .

The pharmacy guarantees times that prescriptions and then never has them and then makes a big deal…read morethat they will expedite it. If I call and get a time later that day or the next day I don't think I'm asking for too much to bother sit for 30 minutes while I wait.

I usually don't write reviews for chains or pharmacies for that matter, but this CVS needs SO…read more MUCH. HELP. It's new, it's big, and it's close. That's all it has going for it. but it is soooo understaffed. I went to the photo counter to pick up photos I had ordered. After ten minutes of waiting I flagged someone down who told me I had to wait in the cashier line. It was 10 people long. I had to then wait even longer, but luckily some nice people let me cut in, because they saw how long I had been waiting. The next time I waited in the cashier line, but my photos weren't ready regardless of me receiving a confirmation via email that they were. Waited again. Every single time trying to find someone to help you it's like you walked into a ghost town. I was actually surprised when I went in yesterday to pick up photos and waited by the cash register and someone came to help me within a minutes time....

I would give it negative stars if it were possible. First of all, I go to pick up a prescription…read morefor a 90 day supply of Trazodone, a fairly serious anti-depressant. I pull up to the drive thru window and give them my information. They tell me the DOB is wrong. My son, a 5yo, prescriptions filled there too, so I ask if the DOB is my son's. They said that was correct. (Who would fill a 100mg anti-depressant scrip for a 5yo?!?!?!?!?) Then they tell me it's gonna be another 20 minutes. I wait the 20 minutes, pick up the scrip, and realize they only gave me a 30 day supply. I am less than enthused at this point. I called my doctor and explained the situation. They tell me that they called in the 90 day scrip and don't know what happened. Anyways, they called it back in and gave me a call back when all was ironed out. I picked up the Trazodone, for which I have never paid more than $10 at Walmart, and was charged $40. I called the pharmacy when I got home to figure out what happened. They told me that they don't price match with other pharmacies. My response "so you're telling me that I should never return to this pharmacy?" And the girl said yes, then tried to correct herself. Bottom line, this is THE WORST pharmacy with incompetent employees and overpriced meds. STAY AWAY!!!!

I remember when I was a newbie to Walmart.Every shopping experience is like Christmas. For me. I am…read morethere Thursdays.And then back home safe and sound.Off the wall eclectic. Just the way to start your weekend.

My experience is regarding lack of working mobile carts for handicapped customers. For the 3 time…read more(not same day of week)_my friend and I have left without making a purchase because of the lack of working mobile carts. I assume working carts were in use. We had complained a few years ago about the same issue and the store did get nice new mobile carts that didn't have constant mechanical issues. I needed 2 prescriptions and some grocery items. Guess I'm going with delivery of prescriptions only.

REAL people helping to manage the care for REAL people. When you call a REAL person actually…read moreanswers the phone, this was just tested on 20260512 (during business hours Monday-Thursday: 9am-7pm, Friday: 9am-6pm, Saturday: 9am-2pm, Sunday: Closed). All the CONVENIENCES of the BIG city, HI-tech, Multi-Mega prescription conglomerations without the apathetic attitudes, cold shoulders, lack of eye contact, overworked, underpaid, cogs of a gear on a money making machine. I digress. It's the kind of place that recognizes a familiar face. A Co-Pay is a co-pay, they probably take your insurance, no insurance, no problem they offer a discount card. If your one of those legitimate monthly Rx customers and some items (like S2s) cannot be mail dropped, go ahead and try 'The Walkersille Pharmacy' located in gorgeous downtown Walkersille at 19 Frederick Street, Walkersille, Maryland 21793, (301) 845-4401. Mention this review for anything fa puzzled look to a Thank you or a sincere smile. If you've made it this far please accept a warm and sincere puzzled look from me, just kidding... Thank you and have a Blessed Day!

Walkerville pharmacy way better than going to CVS or WALGREENS. The service is amazing. They will…read morego above and beyond to work with your insurance company and get your prescriptions filled. Wendie Mclain

It's a typical CVS. The store is well maintained, clean, and organized well. The employee was…read morehelpful and friendly, and checkout was swift and smooth.

punk ass boy knows nothing works in pharmacy,, refused yes refused release of medication to me…read morebecause ins hadn't approve payment yet, [ mind u i just had shoulder surgery sitting in car] i said fine here is my id and cc i will just pay it.oh no you cant do that its against thr kaw cuz its a narcotic pain reliever. it could be weeks before we could release it. i immediateld called doctor, he said bs go tell supervisor what happened, this is a paymeny issue, not a scrip issue of course you can pay for your scrip, which i knew..now i had to walk in right out of surgery explain to supervisor,,, oh no problem we will fill riggt away ,, of course you can pay for your scrip. what a lil dumbass bitch

I can't believe how great the pharmacy is at Weis Market, 2 Old Camp Road, off Hwy 40 West in…read moreFrederick. Like many others, I was sad when the Safeway on 7th Street closed after 50 years in business. The pharmacy there was great! Absolutely top notch. All accounts were automatically transferred to a nearby, let's call them a 3 letter pharmacy. They're everywhere. The new place insisted on giving me only 30-day refills, which was slightly inconvenient and tripled the co-pay cost of the 90-day refills I'd been getting. So, looked around and heard good things about the Weis pharmacy out on the west side of town. I could not believe how hard these folks work to make sure you get the medicine you need at the lowest price possible. McKenzie helped me first, and I got a 90-day refill (using an on-line coupon) at no cost to me! A few days later I went back to pick up two more, different prescriptions. Again, a 90-day refill had a zero copay. The 30-day refill had a co-pay of only 97 cents! If you are looking for ways to save money, and want help from hard working pharmacists and staff who want to help you get the best deal possible, please give this place a try. I am still amazed at how much help they've given to me!

I have shop at this location off and on for 20 years, it's the most frustrating place to shop. Deli…read moreis often under staffed and slow. The staff helping with check out is frankly lazy. The check out scanners are slow.