I stopped here looking for inexpensive nail polish and they delivered. I found some cheap polish for 2 for $5. It feels like this store may have a theft problem, as many of the beauty supplies were behind a door or individually locked... but other than that, the store was clean enough and well-lit. I used self-check-out and also got a little help from the young woman behind the counter, who was polite and professional. Parking lot was small but we found a space. Location is pretty easy to find and not far from the 101. Not the nicest CVS but it gets the job done. read more

I am shocked that there is a worse pharmacy than the Rite Aid which closed, but wow. I've filled three prescriptions here, and have been in the store for an hour each time. Every single prescription has had an issue. They also hassle me about using GoodRX For my fourth visit: there was an issue again, and I had to go over to the consulting desk (as always) where he fixed it. However, just as he fixed it, and literally (I'm not exaggerating) all I had to do was pay, they closed for lunch, and someone came over to shut down our conversation, and told me I would have to come back later. I explained that all we had to do was pay, and this only took long because of their mistake. She rudely didn't care and just kept repeating "we are closed for lunch, you'll have to come back" like a broken record. Which, not only was this insanely bad customer service, lacking any sort of accountability for their issue, but what an infuriating way to be spoken to. The above was the last straw, and with her last "you'll have to come back later", I told her I was never coming back. But hey, on the bright side, I was out of there in under an hour! read more

I moved my a lot of my medicine to here from Ojai.This Pharmacy has all the typical symptoms of a well run place. Staff was attentive and thorough. Thanks Adriana! Cheers read more

I love to go to my CVS Pharmacy (Thompson and Seaward in Ventura California) not so much for the pharmacy staff, but for the fun and games that we have whenever I stop by to complain about the high price of prescriptions. Loudmouthed client/customer! (Rovi Sivad) read more

I come here to get my CVS speciality order. I prefer picking it up here than it going to my apartment complex and getting lost. They have a great selection of liquor at this location. It closes early though so just keep that in mind. You enter in via the back entrance area. There's parking in the back too. read more

Wow, talk about "crappy, depressed, hate my job atmosphere" attitudes staffs! Very snarky towards customers via pharmacy department. Another sheep hearing pharmacy, being "Kind, friendly, smile" goes such long ways! read more

Staff was completely oblivious to me struggling to look at merchandise behind where they stacked boxes of product to be put up. The male employee continued to stock other items while I was a few feet away struggling to move the stack, so eventually I decided to go elsewhere to purchase what I needed. Also felt like another male employee or manager was following me from a distance when I first got in to make sure I wasn't shoplifting, so all in all, a great visit. read more

Holy heck. The pharmacy department here lacks so much. Customer service is absolutely terrible. Everyone working today had a horrible attitude.. staff working the counter, pharmacists in the rear. I saw a male associate tell a customer to stop talking and listen, then placed his hand in her face. What is going on with these places. I would recommend to go somewhere else, as soon as possible. read more

First time at the pharmacy and I needed to register my insurance, handed the pharmacist my insurance card that had all my information and he immediately handed it back saying I needed a different kind of card and refused to take it. Ladies at the counter were nice and helpful just not the pharmacy guy handling insurance read more

The hours are good, one of the few places in Ventura that stays open past 6 pm in case you need benadryl cream for a rash, vodka at a decent price, shampoo, or a snack or two. This store has its own parking lot with entrances off Seaward and Jordan Avenue. The store really pushes the self-serve checkout unless you are buying alcohol because a live person must then check id. read more

CVS Pharmacy - Outside - Drugstores Near Me - Ventura, California

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Staff in the pharmacy are rude and unprofessional, showing a dismissive attitude rather than service with a smile. This is unacceptable for a company, especially for customers with health issues who have to endure such treatment. After more than 30 years of shopping there, I decided to move to a different pharmacy read more

I am transferring all my prescriptions to another pharmacy. A prescription of mine got thrown out accidentally. I'm trying to talk to a staff member to get an answer, but you can't get the pharmacy on the phone. I'm in a great deal of pain and would like to figure out this problem without going into the store. read more

Transition from Rite Aid was totally unsatisfactory. When tried to switch from Repatha Amgen "Sure Click" to old style straight up injection it was frustrating. I would not use CVS even if my life depended on it! read more

My bad experience was with the pharmacy staff at CVS pharmacy on Thompson in Ventura corner with seaward avenue.this happened on Tuesday noon , with Rite Aid closed it's a hot mess and I understand that.. but geezzzzzzz rude from start to end zero customer service , hanging up on the phones once answered.. literally the pharmacist Crystal rolled her eyes when I was trying to explain my situation Zero listening zero help from every single employee in the pharmacy.. I moved my medications to college pharmacy. Terrible!! read more

Very rude. I just got out of the hospital last night and need to rest as much as possible. I arrive at opening to get my medications and was immediately received an attitude by one of the clerks. They mis quoted the time when my meds would be ready. Told me probably an hour and a half. I leave drive home 20 mins away and receive a text when I walked in the door that they were ready. Drove immediately back when I could've waited in the lot. I come back and receive more disrespect and condescending attitudes. They've wasted my time and money this morning for the simple reason of just not caring at all. That's not the treatment you'd expect from the local pharmacy. I hopefully won't be coming back read more

Not good. They dont notify me when rx is ready, and its almost impossible to get a human on the phone if you call. Also, their automated system doesnt let you push buttons. You have to speak to use it. Makes it a challenge because my kids are loud and it picks up what they are saying and their system confused and hangs up. read more

The pharmacy in this store is absolutely horrible. They have said my prescription is ready for pickup several times, but it's not. Plus the employees are rude and incompetent. The tweakers frequently yelling outside this store are a nice bonus too. Go support a local pharmacy, not this joke of a store. read more

Worst experience ever. I had covid , was very sick & went to ER-they sent an electronic Rx. There were only a few patients while I was there waiting. They were very rude. They told me repeatedly that they hadn't received the Rx. I called ER 4 x to resend. They told me they had the med in stock, then told me they didn't, then told me "maybe " they had it. Finally I called my regular MD and he called them. After that they finally gave me the med. very nasty. I was there over an hour. read more

Absolute worst pharmacy. They get the prescription wrong more often than not. Then I wait 30+ min for them to refill it. Generally impersonal poor customer service. They often open late. Never know if it'll take 10min or 1hr to pick up my regular prescription. read more

Great service. Courteous and professional. Efficient ! Also has a large selection of merchandise and household goods ! read more

Hours of operation are for the store, not the pharmacy. Just drove over to find, it's not open until 11 today

There was a time when you went to the pharmacy and the pharmacist knew your name, you health history, your prescription history, it's called personal customer service, and there is no substitute for it. CVS Pharmacy? Never going to happen. One of the worst companies out there. They basically have taken over the pharmacy landscape and they suck. They send you texts about your prescription that are auto generated by their software, they suck, and are usually incorrect. Algorithms instead of people, profits over people, every time. This results in my having to make several trips to CVS for one prescription because the people who work there don't have any idea what is going on with me, they only know what they read on the computer screen, and it appears that information is usually incorrect, in my experience anyway. I really don't appreciate them wasting my time. This is corporate America, they don't care about you, your health, their employees or anything, except the bottom line. Profit, profit, profit, and screw you, your family, your health and anything else they need to in order to squeeze a few more pennies out of your pocket, and yet they wonder why they can't get anyone to work for them. I am actively seeking out a alternative pharmacy and will be glad to spend a little more money in order to receive even minimal customer service. read more

Literally the worst customer service i have ever experienced. I am the GM of a restaurant and have spent my life in customer service. I have never encountered such awful service. I went in for a simple even exchange. Apparently cvs doesn't do that. Jonathan, the 20 something clerk behind the counter proceeded to tell me "this is life, you have to follow the rules." Overall the employee and the manager were rude, condescending and argumentative. The employee would not leave the counter, after being asked several times by myself and then the manager to calm down and walk away. Truly unbelievable. I would never shop at a cvs again, anywhere, after this experience. read more

The pharmacy team works hard to make sure every transaction is unpleasant. I was in twice over two days and each time the interaction was disdainful. On both occasions I was greeted with 'this is the wrong window'. On both occasions the order was filled and ready (normally this would be a five star in and of itself) - but the out right unpleasant unfriendly attitude of the pharmacist, and the associates was inhuman and off putting. These team members should not interact with the everyday people who once upon a time might have been considered valued customers. read more

They are the worst pharmacy ever! I have to use CVS due to my insurance and I did not have any issues with the CVS in my old neighborhood. I moved in this area 2 years ago and I have issues practically every month. Their service is awful and they are constantly getting my prescriptions wrong. I need to change to a different location immediately. read more

There's no communication with them selves, they wanted to recharge me for the photos when I had already paid for them, they had a really ugly attitude, not my fault they can't work efficiently and get there jobs done ! read more

This has been my neighborhood pharmacy since they've opened. At the beginning it was a great pharmacy. But recently it has not been pleasant dealing with the pharmacist, all the technicians are friendly and know me well, but the recent change in pharmacists are not. I've had problems waiting for my prescription and questioning me regarding my prescriptions, also making pill count mistakes. Maybe CVS is not keeping their pharmacist happy??? Or maybe they are just not happy? I have been hesitant to leave a review and I will not mention names, I am sure they know who they are. Hope something changes soon, because like I said at the beginning, this is my neighborhood. read more

I don't shop at CVS for a reason, one of of them is they are outrageously expensive. However I needed some prints made for Christmas. They came in with my boyfriends forehead cut off. I didn't realize until I got home, my bad for not checking! Where is the quality check? I took them back reluctantly because they were a gift and I was leaving the next day. They game me some credit but didn't make it right so I had nothing. I gave them back the two 2"x2" phots and 5"x5" Magnet. I had nothing now and I was disappointed as I told them I was going to order more but I needed something to give as a temporary solution. They just throw it all away. I left the store and then had to go back because I noticed they didn't give me full amount refund. A bunch of clowns work here. I highly suggest not giving this big corporation your business! read more

Decided to stop in for the first day opening, they are still putting up the sale signs to match the weekly ad, but the clerk assured me to please ask if I had any questions. Because this store was once a grocery store, the aisles are spaced out nicely to give a person room to breathe. Cosmetics, Health & wellness, pet supplies, and other household Essentials. The store has a refrigeration unit with beverages, ice cream, dairy for those moments when you just don't want to go to the grocery store. Ample parking and both a front and back entrance to the store All in all a nice addition to the area and I'm sure this will be my go to place for those moments when you say, oh no I need "fill in the blank". read more

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This used to be my go-to for vaccines. However on two separate occasions, I asked to use a restroom, and both times was told, "I'm sorry the restroom is out of order at this time." Not sure how you expect vaccine customers to show up with an appt, wait to be vaccinated, wait 15 minutes after a vaccine, and not ensure you have a bathroom available. Both times I left before the 15 minutes so I could drive to a restroom. Also, not sure if, or how, this is even legal, but I'll just go elsewhere in the future. On the bright side, the vaccine itself went well. read more

Super helpful service at this location. Popped in for a quick purchase and the store associate helped us locate everything we needed in under 2 minutes. read more

I had the pleasure of working with Mike, today. Obviously we know that when you're sick it's not fun to have to get a prescription filled. It's even more horrible when your insurance and your doctor can't get it together as to what prescription the insurance will cover... ‍ Mike absolutely helped me out tonight. He was patient and understanding about the situation and made the whole thing a dream. I'm so glad this CVS is in our neighborhood and I hope that it's the breeding ground for man other new businesses in our area. Thank you, mike, by leading by example. read more

Customer service is definitely not their core strength. They have been rude, haughty, and unhelpful in the past. However in the last week, they have gone that extra mile to be truly annoying and inconvenient. I can't drive right now and have to send people to get my RX's. Twice in the last week, the people couldn't pick them up for one reason another. The 1st reason was the pharmacist had to be there to dispense, which they didn't bother to tell me when I called to be sure of an easeful experience for my errand runner. That would have been helpful to know. Today they told my friend that there was no RX at all. The doctors office had called the day before to say it was submitted. I should have phoned first to be sure it was filled, but my friend went there at 10:30 and they said no. Then later that afternoon I got a text saying my RX was ready... Really? How did that happen? Per the manager the order was on the voicemail. Hmmm, the doctor called me at 3:30 on Friday. It was 10:30 on Saturday. Don't you think you might want to transcribe your voicemail a little more often?? So, now I have to find someone else to go back there. I am now in the process of finding a new pharmacy. Life is hard enough, I don't need more difficulties from my pharmacy. read more

Went to Pharmacy Consult window. Asked him to tx one of my prescriptions to this pharmacy as I am in Ventura until Saturday, hours from home, needed my blood pressure med now. He told me it would be 24 to 48 hours to get this done. I was the only person in the store that I could see. So I called CVS at a nearby location, they were immediately wonderful, took my info and will pick up my BP meds in an hour. read more

This is the worst pharmacy in the history of the world. Every time I've come here there is some kind of problem. Sure the shelves in the store are stocked with stuff but the actual pharmacy is horrible. They're always backed up, you can never call ahead to get your prescription going because it just rings and rings. Seriously if you need more help hire people. read more

Worst service I've experienced in awhile. They could care less about helping ppl. I have been waiting 20 min and counting for a response. Mind you I arrived 20 min before they opened as well and they opened late. Choose a different pharmacy ASAP read more

Went yesterday for my first time since I started couponing I stay in Oxnard but wanted to see the one in Ventura better I went earlier in the morning and I think the cashier that was not helpful was pregnant or just big but she was no help at all actually rude .. I really hate this store never going back self checkout is no help either everything is locked up and they only have one person working during the shifts very annoying NOT COUPON FRIENDLY for some reason !? read more

This pharmacy has a new manager -- Mike. He seems to lack all basic knowledge of the medications in his pharmacy, where there come from, or how they're ordered. He does not care about just switching up peoples' controlled substances or recognize the anxiety that causes. He is incompetent, inexperienced, rude, and has absolutely no compassion or people skills. When I came in with a very legitimate concern about one of my medications, the accusatory, condescending manner in which he treated me was beyond reproach. I have been getting multiple monthly prescriptions filled here for nearly 2 years, but will likely be taking my business to Walgreens from now on. I DO NOT TRUST this person with my health. read more

I tried to pick up a prescription yesterday at CVS. A rather important one that is time sensitive. The woman at the pharmacy counter said, and I quote, "If you don't put a mask on we will not serve you." Never once did she consider or ask me if maybe I have a medical exemption. She just barked at me with her orders. I replied, "ok", and walked out. I will now move my prescription to another pharmacy, and CVS will never receive a dime from me--Not for hairspray, or TP, or deodorant, or anything else they sell. I will never walk through their doors again. Hope it was worth it. Masks aren't political. Mandates aren't laws. Some people have medical reasons for not wearing one. Something they should remember before they publicly humiliate their customers by yelling across the store at them. Apparently, CVS trains their people act like communist dictators With no respect for medical privacy. I am not the one who loses on this. Maybe they don't need my business, I surely don't need them. read more

Always some problem that never seems to be their fault. Totally lame. I've been coming here for three years and every single time there is some problem at the pharmacy. read more