Recently the CVS Pharmacy we have used closed. All accounts were transferred to this location on Admiral Callaghan. My first experience with them was absolutely horrible. After a routine doctors appointment my medication's were sent to this pharmacy. Keep in mind, these are medications I must take daily. One day prior to refill. I called to confirm the medication is in stock and was assured that I could be picked up the following day. The following day, I called again because I did not get a text message like I typically do when meds are ready for pick up. I was informed they had no record of refill from my doctor. I called the doctor and let them know and the prescription was resent. It's now Friday morning and I'm wondering when I will be able to pick up my meds. I call again and leave a voice message. A clerk calls me back to tell me my meds cannot be filled because the doctor is not registered or licensed. I promptly call and wait to speak with a pharmacist and explain ~ "this can't be the case". They resend a request for a new prescription. I called the doctor's office and it looks like everything's going to be cleared up. We are three hours from CVS closing and I'm trying to follow up... "When I can pick up the meds?" I call again and speak to a clerk. I am told they are out of stock. I can't even believe this is happening. We're going into a weekend and I have to wait till Monday??? This is not possible. They tell me they will transfer the prescription to another pharmacy in another city. I call the pharmacist of that CVS location and they tell me the system will not allow the transfer. Fast forward to Monday. It's 6:40 PM... I'm finally picking up my prescription ~ now 4 days late & they close at 7PM.. Ironically, the lady in front of me was picking up depression, meds, and the same thing happened to her AT THE PICK-UP COUNTER! They told her they did not have time to run payment through insurance so she would have to come back the following day. Lastly, there were 9 people still in line that were told to come back the following day because, " WE ARE NOW CLOSING" Something is seriously wrong with this pharmacy. Aside from pharmacist Kaley, the front staff was uncommonly RUDE. I will TRANSFER my meds to another pharmacy ~ NOT CVS BRAND! WHAT CAN CVS DO BETTER? Corporate should look into AI for medication fulfillment. I'm not one for technology to override employment of humans, but obviously CVS is struggling and doesn't have the ability to hire sufficient and trained staff. Bring in good pharmacist for QC and let AI do the rest. When possible, run deliveries through the mail. read more

The pharmacy hours are not the same as the store hours. Monday through Friday: 9 AM to 7 PM. Saturday: 10 AM to 6 PM Sunday: 11 AM to 5 PM. Well finally! I managed to link my Extracare account with my main CVS account! CVS without the extra care program is nearly useless. You get some coupons every time you fill your prescription, but that is a very limited reward program. However, once you link it to extra care, CVS becomes much more interesting. All the extra care sales come to play and you get a coupon which stacks on top of the sale. As far as I can tell all the prices in the store have been adjusted for the dollar coupon you receive every time at the pharmacy. Which makes every item in the store more expensive than their rivals. But once you add the coupon to whatever extra care specials are available, the prices become much more attractive. However, their inventory is still pretty limited compared to a big box store. It seems to me that your best bet is the coupon play. Generally, this means you're picking off a few items where the coupons, the loyalty program, and the specials all stack. I noticed the specials sell out quickly. so the specials are even more limited than you can imagine. Well, with the reward program, they've enticed me into buying one item per trip. If it sounds like I'm not enthused, you're right. At the present time I feel no need to go to CVS unless I have a prescription I wanna pick up. Pharmacy hours are not the same as the store hours. The pharmacy is still a five star experience. The store has risen from a zero star experience all the way to a two star experience. read more

CVS Pharmacy - New Pharmacy hours - Drugstores Near Me - Vallejo, California

I came into this CVS today because an item I needed showed as available at this exact location online. When I arrived, I checked the aisles carefully first, but couldn't find it. I then asked the cashier (her name was Pie) if they might have it behind the counter (which is typically where they keep it). She immediately said no. I explained that the website showed it as available, but she still didn't offer to check further. I left to my car, but it bothered me that she didn't even attempt to check the back. I went back in and asked again. This time involving the store manager. The manager explained that it's not always accurate and just because something shows "in stock" online doesn't necessarily mean they actually have it in the store. This was very disappointing. The least they could have done was check their inventory system or the stockroom instead of giving me a quick "no" based only on what was visible on the shelves. It felt dismissive and unhelpful. read more

I don't like when you have to say your personal info out loud when there is a long line!!!

The worst CVS store ever! Came in to get diapers no one helped waited 20 minutes. Went to the front to get a rain check said I would be helped....no one at the front counter then was told a manager needed to help!!!! At that there was no line and a few other customers left for not being helped at all!! The laziest workers ever!!!! Bad customer service.....I see why people steal from these stores...it wasn't even busy...no one wanted to assist us! These people need to quit if they don't wanna do their jobs! Someone else would gladly take their positions I am sure. Don't come here nothing even convenient about this store just wasting time. read more

Photo ordering specifically- CVS headquarters needs to fix their system so the local store has to confirm that they've finished the photo product before sending the customer an email saying the product is ready for pickup! This is the second time I have ordered a photo product online, and received a confirmation saying "Order ready for pickup" so I went to the store for pickup and my order was not ready. I've had to make a second trip to get it each time. Now this time they didn't have the item that it was supposed to be printed on, so my second trip was pointless as well! It defeats the purpose of same-day. I actually haven't had this problem at other CVS photo pickup locations so I'm not sure why this store in particular can't keep things in order, but don't order your photo products here if you can avoid it. read more

Although the CVS nearer to me is newer, this store is about the same as all the other CVSs in the area. Parking is easy, the store is clean, and it seems well-stocked. I wanted the latest COVID vaccine and this store had appointments available. The pharmacist who administered the shot was friendly. I would have preferred to go closer to home but, this was not out of the way. read more

The staff is incredibly irresponsible. I went to the pharmacy to order my pain medication and pick up some other prescriptions. I was told the pain meds would be ready by November 24th. However, when I called today to confirm the pickup, I was informed that they are still not ready. I'm out of my pain medication, and the only response I got from the pharmacist was to go elsewhere to get my meds because they don't have them. This is very unprofessional, and they really need to reconsider their staff. read more

It's a bummer that CVS has gone bankrupt, but honestly I'm not surprised since it's been extremely clear to me that their operations have been on a downward slope for at least the last 6 years. Nonetheless, CVS is what I've known so I continue to get my medication filled there. Multiple locations that I've frequented in the last couple years have cut store hours heavily which is extremely inconvenient for those of us that work until 5PM during the week. This was my first time at this location since I just moved and they told me their hours are getting cut too. Ugh. Since the bar for CVS is low considering what I mentioned above, the 3/5 stars is solely based on my experience today. My biggest issue was that the manager took out the register before they even closed, and they literally CLOSED their windows with me standing at the pick up counter. I'll also add that I had literally spoken to them on the phone 10 minutes prior (while in my car on the way) since they were having a hard time figuring out how to transfer my prescription from another location. On that call I told them I'd arrive in 10 minutes. So knowing that someone's coming, WHY WOULD YOU CLOSE UP EARLY? Thank god I don't have a copay since it was the only reason I got them to give me my medication. So to the manager at the pharmacy... what are you doing?!!! You're the MANAGER for Christs sake. You of all people shouldn't be closing things down early just because you feel like it. read more

I like CVS...wish they had a 24hr pharmacy in vallejo cause I would definitely change over my prescrips. This store is the newer one in town so the low maintenance carpet is still in tact and the store is usually well stocked. Had to go in today to get some Salonpas patches cause I totally banged up my left knee tripping in carpool. Thankfully what I needed was on sale...bonus! read more

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Stopped by to pick up medication in the drive thru. I didn't wait long at all! The pharmacy employee was helpful and quick. If I need to pick up meds from any pharmacy in Vallejo, I definitely would stop by this CVS Pharmacy again! read more

Dropped in to "quickly" grab a couple energy drinks for my drive home. Found the store to be clean but the shelves in the refrigerated section were in disarray (to be fair, it's New Years Day, so they probably got raided the night before). My real issue is I got in what I thought was the line (in plain view of the cashier) and stood there while she helped another customer. I don't know what the issue was, maybe a problem with a return or something, but it was taking forever. In the meantime, another employee came up front, saw me standing there, and instead of checking me out real quick, just left. Then, I was told I wasn't in the correct line (would've been good to know 10 minutes prior) and at that point the customer she was helping was nice enough to let me check out. All in all, not a great experience here. Customer service is not good at all here. read more

This CVS is really clean and organized, but near/around the make up area could use some restocking. Came here to pick up some photos I did on their website. Got an e-mail saying it was complete and ready for pick up. Went up to the only cashier there, she was not busy at the time, told her I was picking up some photos.. she saw a man come up to the register and told me to hold on and let her ring him up real quick. Okay.. sure. He only had a couple of items.. then BOOM a line forms up behind him and she's the only cashier. I stood there waiting for her, as she looked at me and rang the other customers up. Now I'm annoyed... Finally, she calls someone else up to assist me. read more

CVS Pharmacy - Up to date coupon machine - Drugstores Near Me - Vallejo, California

Oh geez, looks like CVS Vallejo was hit by a theft gang. The shelves were empty and the employees seemed traumatized. These are nice folks. When I entered all I saw were looming 8in. X 10ft. Irrigation poles attached to the shopping carts. A manager said the poles were placed to prevent people from running, out of the store with the carts. Another novel CVS experience. Did the manager consider an absent minded customer ramming into the exit and actually causing injury? I get the theft prevention, but this invention is reactionary. Pass a photo by a personal injury lawyer and it is likely the person will tell you this is a liability. Not to mention..awareness about persons with disabilities who need to use a cart to ferry purchases to their vehicle. At least post a sign inviting Pw/Ds to ask for your help. Not sure you can trust a child using this cart rig...think about the potential injuries. Accident waiting to happen. CVS how about geo-lock carts? read more

Staff is super friendly and helpful rather you are in the shop or on the phone. Place is neat and clean read more

No functioning bathroom. Employees are scared to let you use the staff bathroom ended up having to go across the street to Chick-fil-A.

I go here for my prescriptions, and occasionally some schlock, but I'm not sure why. Most of the employees are friendly but they seem bored. The shelves are full...y disheveled. It's like the Ross of drugstores. I like it and yet, at the same time, I don't. As I spent hours perusing their aisles, I wondered why. It was like i was in some sort of time lapse, where the longer I was there the more things stayed the same. It was a little spooky, really. Walking thru CVS's doors is like seeing life itself on hold. I highly recommend it for those with slow hands and sticky minds. read more

I'm confused by the bad reviews, I actively seek out this pharmacy because the people here are so nice, the space is big and is clean. I always get my prescriptions sent here. The pharmacist (don't know her name but she has blonde hair and wears glasses!) is always nice and explains things to me if I ask. The pharm tech is so sweet too! The pharmacy holds your prescription for awhile too which is so nice and sends you texts. I have picked up lotions, creams and beauty products here. It is always organized well. read more

CVS Pharmacy - Surprised they sell vitamin E oil here! - Drugstores Near Me - Vallejo, California

I've changed all my prescriptions to Safeway pharmacist.Th pharmacist iS is very rude not Jasmine the new pharmacist, but the older lady . Just over it . read more

Rude and unprofessional employees with extremely bad attitudes. Who would want to frequent this kind of an establishment if they don't care to hire quality staff? read more

DO NOT USE THIS CVS FOR ANY PHOTO gifts, pictures or anything photo related!! I did an online order through CVS photo center for your 1193 admiral Callahan Lane vallejo ca, location for my photo order. I made two photo mugs !. I received an email that evening.... My order was ready for pick up and had tracking. I waited till the following day / evening after work this was Tuesday evening. I went to pick up my order nothing was even started!. The manager looked all over and couldn't find them and no notes or anything just says finished! No one started it, or edited it or emailed me to say sorry that email was sent in error maybe a phone call, or just cancel my order! He claims that is a glitch from the website ... the photo website sends it out automatically. Well that really makes sense so your order hasn't been finished touched or started, but you're gonna get an email saying that it's completed here's the tracking and you can come pick up your order. I have no words... anyways this manager told me to come back Wednesday in the morning and they will prioritize my order first thing and get it done free of charge. I come back Wednesday evening around 7 PM and guess what there's still no order. No one touched it. No one did it. I asked him who was supposed to do this. ?!! He said the manager Nick I said well what happened? Well, I guess he didn't have time to get to it... his words... not kidding ! So here I am day two.. no order again! when I already received an email confirmation that my order was ready. No one cared to even call or email or anything and let me know that. Sorry yet again no one did your order. I waste my gas and time and these were gifts for tomorrow for Thanksgiving and he really didn't even care so save your time energy, money, and gas and do not use CVS photo.!!!!!! And if a manager actually does read this and cares, you might wanna respond because I am not recommending this to anybody read more

Terrible rude service by female Pharmacist. I scheduled a Vivid test for 12:30. I got in drive through line at 12:05 with 4 cars ahead of me. Line didn't move at art for 40 min. First car did do a COVID test, but 40 minute wait for her to move. Anyhow I call d pharmacy and told them I had an appointment at 12:30 and had been waiting for 40 min. FEMALE Pharmacist replied "What do you want me to do?" The following person just picked up meds . SO rude ....The thin guy who was at the window was very polite,but that Woman need to be addressed by management for such a nasty attitude. read more

Typical CVS, overpriced goods and low staff...and that's fine. BUT the Pharmacist was Clueless about a COVID drug That I was prescribed, that I was told she was going to explain. I wasn't even asking in-depth questions about the drug's origins or chemical breakdown or anything like that. I simply just asked "have you heard any feedback on this drug?because it hasn't been out for a long time and I was just wondering if you've heard anything back that was negative or adverse about the symptoms?" She blankly stared and ask well "what do you want to know about it? It keeps you from going into the hospital with more severe symptoms.." HUH!?...and then informed me that they come with pamphlets. As if that was sufficient. What do you get paid to do?? Nah...not ok. Have SOME information for us! We don't know what these chemicals are and what exactly they do. Bad care. read more

This is the most disgusting, ridiculous CVS I've ever seen. Right upon walking in, I could see trash and debris all over the floors on just about every isle. The bathrooms were gross, and good luck if you need to change your baby in there, as the changing table seems to be where they store the extra toilet seat covers, a random scented spray with a rusty bottom, and other random garbage. I grabbed a couple of drinks and some beef jerky, but then I noticed one of my favorite vodkas was on sale, $19.99 each or two for $29.99. Normally $29.99 each, plus the novelty of being able to buy booze from CVS (in Oregon we can only buy it in bars or state-sanctioned liquor stores) I was like SCORE! Only, when I went to pay the cashier only gave me the $19.99 each price. I mentioned the sale and she acted like she didn't believe me. I get it, working in retail sucks and people will tell you the price is wrong but when they go back to the shelf, the workers are right. Well, they sent someone over to the shelf where I picked mine up and she couldn't find the sale tag. I walked over with her and pointed to the tag. She said "that's for Chopin vodka" and I said "yes, that's what I grabbed." Maybe she still didn't believe me, but she and the other women working there acted as if I was really putting them out. So we walk back over to the checkout, and after three women behind the counter mumbled and grumbled and realized I was correct, I then I got the response "well I can't override the price of alcohol." Okay... but the sale sign says that price and right there on the credit card reader it says "if any item is priced incorrectly you'll get a $4 coupon." So at this point I feel like I should get 2 $4 and $10 off the price of the booze. The best they could do was $12 in coupon credits and NO apology or sorry for wasting your time or being so rude.... NOTHING. I don't live near this CVS, but this whole experience makes me want to never go back to ANY CVS. And seriously, with a WalGreens or RiteAid on just about every corner these days, there really isn't a need to! It's too bad, too. I have fond memories of going to CVS as a kid with my mom, where the employees knew us by name, and she would let me pick out a few candies from the candy bins. It's definitely not the same anymore. read more

This store don't deserve any star at all. spoke to their pharmacy regarding my new prescriptions . their staff were rude ! I called the day before regarding my insurance informations were not on file and told them i will call back , they say its fine. The next day a diffrent staff pick up the phone telling just come in pick up the your medications you have nothing to pay show your insurance card , will just bill your insurance ( whoever's on the phone doesn't know anything about what she is talking about). I told her no ill will give you my insurance information and wait what will be my co pay . then she put me on hold for 10min pick up the phone and hang up. Called angain they pass me to 3 diffrent staff telling me diffrent things and making excuses that they have people waiting . Rude,incompetent ,poor service ! read more

They made me buy my gift card with cash--said it was policy. I have never heard of this..sounds like profiling to me! I never asked to use Apple Pay --was going to use my debit card (where I would use my pin code and could show several forms of identification if needed) Ridiculous! Discrimination lawsuit coming your way! read more

CVS Pharmacy - Drugstores Near Me - Vallejo, California

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the healthcare workers at the clinic were rude when a client tried to clarify something. Address patient in an unprofessional manner instead of using courtesy titles or even name. They're intimidating and should definitely learn basic rapport. read more

They need to hire better staff or train their PHARMACY STAFF on how to talk to customers. Very rude and they don't give their name. Will never have prescription sent here again , they dont have good customer service at all. I will be contacting the higher ups on behalf of this issue. In the middle of me talking the "pharmacist" said "you're gonna have an issue getting your prescription".. Who hire these people?!?! and actually I wont have a problem especially since I wont be getting it from y'all. ! read more

I was recently released from the hospital. My recovery requires pain medication. My doctor prescribed enough to last two weeks. The pharmacy made me pay out of pocket for half even though I have insurance. The whole experience was very disappointing. The woman on the phone could use compassion training. Grateful for family to offset the hassle. read more

Nice location for a cvs right off the freeway. The parking lot isn't very crowded even though it's shared with a chipotle and chick fil a. The layout of the store is very organized. Products are displayed nicely, not all over the place. It's very open. Staff is decently friendly. They do not take Apple Pay however, only Samsung. read more

CVS Pharmacy - Drugstores Near Me - Vallejo, California

Stop by to grab coffee pods for next days work.. get home and both boxes are expired.. Clean off your shelves CVS..

Stopped by about 15 minutes ago. Signs say they close at 9PM but the door is locked and it looked like there were no workers in the store. There's also nothing posted as to why the store is closed right now. Really inconvenient. read more

CVS Pharmacy - Drugstores Near Me - Vallejo, California

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The bathroom here is disgusting! There are pubic hairs o. The toilet and the wall that it is adjacent to it, the diaper tables had dried clumps of dirt on it, and there was a used band-aid on the floor. Gross! read more

I went there looking for a graph notebook for my sister. Unfortunately, they did not have any, but the cashier did mention they would get some the next day. I called, gor hung up on, and still none in stock. Horrible customer service. read more

Nice new store, but you need MORE cashiers!! Always a wait.... Please hire more people! read more

CVS Pharmacy - Always a line in this place. It's time to put the "Help Wanted" sign out... - Drugstores Near Me - Vallejo, California

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I'm not sure why this pharmacy is getting such poorreviews, my experience has always been good. My prescriptions are always, people are friendly. They remember my name and its apleasur to work with this staff read more

They need an extra person or one person solely for the drive thru. Once I get a text that my medication is ready I just want to go in and out as quickly as possible but that is never the case read more

CVS Pharmacy - Drugstores Near Me - Vallejo, California

I know that this CVS Pharmacy just open about two weeks ago, the young lady named Shania is very pleasant with everybody that comes in the store, however, there must be a lot more training to do upon hiring associates in this store. They need to be trained on their very own CVS Coupon Policy, even the Manager! Yes, even the Manager. Also, I understand that all of us have our own problems, but when you work in retail/sales, a smile and a friendly disposition, even a fake one goes a long way. I just posted my complain on their customer relations e-mail, so I will update you all on that. read more

New location, clean store and friendly staff. A lot of parking and its surrounded with some fast food restaurants. I liked it and plan to shop here again. read more

Absolutely useless. The male pharmacist at this location (only one I've seen) is completely useless when trying to get anything out of the ordinary accomplished. Visited a minute clinic at another CVS and got about a dozen excuses as to why the prescription from another location couldn't be found at this one. Finally, 20 minutes later, he decides to finally call the other location and get it sorted out. Additionally, I've been told more than once by this man that "we don't check our text in system". Great. Glad to see progress is being made with all of this technology available to us. read more