I had an excellent experience with CVS customer service. I originally purchased a heating pad for…read moremy fiancée, who is currently pregnant and really needed it for lower back pain. I contacted CVS customer service first, and they let me know I could return or exchange it at the CVS I purchased it from or any other location. I went back to the same CVS, and Elsa immediately helped me by getting the manager, Eric. RJ then assisted with processing the return/exchange, and the entire process was flawless and seamless. Everyone was extremely helpful, welcoming, and genuinely eager to fix what I came in for. There was zero hesitation, no pushback, and absolutely no hassle. They scanned my receipt, checked to make sure the item was in stock, grabbed it for me, and I was out the door in less than two minutes. Seriously one of the smoothest customer service experiences I've had. If I could give a million out of a million, I would--but since that's not an option, I'm giving a well-deserved 5 out of 5.

Through the decades, I've been to this store less than 5 times…read more Cashier Heidi was quite a sourpuss. She acted annoyed when I told her I've forgotten how to use my OTC card since I've only used it once/twice at their branch. She brusquely asked if I was a member. After telling her I don't remember, she curtly replied "then you're not a member" without even bothering to check with my phone number. I asked her if she could check with my phone number, and she tersely replied "what's your phone number?"; she found out I was. The whole time, her demeanor was frosty, unwelcoming, and rude. There was no smile, no kindness in her eyes; just plain condescension. It's really bad for the business and clients if a client-facing employee obviously doesn't like her job and is ill-mannered. Her character clearly showed, and it was apparent that she wasn't "just having a bad day". And just in case she'll make an excuse of "having a bad day"; no matter what, you never bring your problems to work. When you work dealing with customers, a little warmth and kindness never hurt anyone. After the transaction, and before going out to the exit, I quietly told her "you know what, you could do better with a smile"; she tersely and frostily replied with the same cold eyes and hard, unsmiling face "have a good day". Before encountering Heidi, I've never heard "have a good day" spoken in such a robotic manner, with an attitude furthest from what the phrase supposedly means. Have some warm chicken soup, Heidi. Hopefully, it'll take you out of Mordor even for just a few minutes.

Amazing service!!!! Devena made my experience shopping at Walgreens great and smooth. Super…read morefriendly and helped me out with my prints for my wedding

Came here to pick up photos and everything was fast. Checked other areas of the store as well, its…read morenice neat and clean, fully stocked, can see staff everywhere incase you have questions. I didn't use the pharmacy. So far positive experience in the store.

I used to love this pharmacy but ever since the Walgreens nearby closed, I noticed long lines…read morewhenever I go pick up prescriptions regardless of the time. They hired more people but the lines are still long and you have to wait. Upon getting your receipt they have coupons and discounts you can use which is very helpful incase you need something. Outside the pharmacy, Ok customer service, staff are trying their best. Shelves are stocked but most are locked now. Plenty of parking in the plaza. Outside has a lot of unhoused people or people asking for a change.

Now it's a very long wait when picking up your prescription. Since their competitor closed everyone…read moregoes to CVS. Outside the mall still has not improved. So gross and very unsanitary outside. As you park you literally drive over trash. The owner of this mall should seriously look into this. It's never clean.

I share the same sentiments as Betty C, but Walmart Vallejo Market (as it's now called) is a…read morediscount supermarket the likes of Grocery Outlet; you get Great Value, not great quality. Since prices are the same across all Walmarts in NorCal, I'm going to rate this based on aesthetics and in-store experiences. This is one of the first Walmart Markets to get the early-2020s airport-style "Time Well Spent" remodeling package, but specialized for smaller stores with the overhead signs made of horizontal foam boards instead of the vertical metal ones and less detailed backgrounds. The store looks much brighter and more inviting than it was before and it looks cleaner as well. I find the selection of groceries here larger than other WMNMs which is a plus, and it seems they are well stocked at most times. However, the area is a magnet for crime, I've seen cars being bipped, and there are seedy people hanging around at all times.

Shopping for date night shenanigans and came to neighborhood Walmart to get all our ingredients for…read moreour cooking class. This location was clean, well organized and the associates were plentiful and ready to help when asked. This has to be the most organized Walmart I've been to. The fruit and pastries looked fresh and the aisles were clean. Didn't take photos in the store so enjoy our masterpiece with all the ingredients from this store. Shout out to cookingwithcasi for the amazing step by step and Walmart for the ingredients for our date night menu

You truly can't find better service than at Capital City Pharmacy. This pharmacy will always be my…read morego-to for prescriptions. I enjoy supporting a small business in my community.

Dr MaTu and his staff are wonderful. They explained my new medicine to me unlike corporate drug…read morestores don't take the time to clearly explain. Store is very clean unlike CVS's and Walgreens. Thank you

I typically shop using the app and use curbside pickup because it is convenient. I do get a lot of…read moremissed items because it's "out of stock" but I know it's not. I came to shop in store on a Saturday morning. It's definitely different when you shop for yourself rather than relying on their employees to shop for you. I probably should shop in person more often because you get to browse what's actually available and find what you need. I've been searching for specific items for a while and finally found bloom pop winter pomberry, and wide leg pants in my size (the pants were in disarray. I was patient enough to go through it) plus I found some clearance hidden gems. There is so much clearance, I love it. It was a great shopping day! I was also able to check out their party section, and their aisles are very organized. Good to know they still sell piñatas. Best times to go are early mornings, less crowds!

No tap and pay... only their proprietary Walmart Pay: you have to download their app and input the…read moredesired payment cards. The store is nice, the food has satisfactory options for fresh food, vegan options and grain free options. But I really feel deeply inconvenienced by no Apple/tap and pay options.

I went to go pick something at the pharmacy. Which is always a fun adventure! Ugh! Always make sure…read morethat they run your pharmacy orders through your insurance. I was told it was almost $25.00. Had them double check and it was less than $5.00! Good thing I asked! Keep in mind... this pharmacy location is super busy!!!

Love this store! Workers are helpful and friendly. Pharmacy is great. This is where I get my…read moreprescription...

Forget patient rights here, these guys make sure most people can't access their Rx by the poorest…read morehours imaginable. It's taken me 4 days to get time around work to get to my medications. During that time I've been in horrendous pain and agony. Do they care? Nope. Open at ten am on weekends but closed by the time most are off of work. Of course they take a lunch and close the entire pharmacy because who's ever heard of staggering lunches to assure people's needs are met? Why bother having a pharmacy at all? Close this place and let community needs be met by a pharmacy that gives a flying crap.... cause this one doesn't.

Do not go to this Pharmacy…read more For the past two years and across multiple surgeries this pharmacy has failed to complete its basic function in filling prescriptions on time, if at all. My doctors have complained that the pharmacy will say refills or updated instructions were not received - and they were sent multiple times. In one case, my doctor called it in herself and they still denied receiving it until someone finally located it. The Pharmacist on duty is barely able to be baseline polite and can barely contain her distain or convey the basics should there be an issue (ex: "we need an updated Rx on file"). Rite Aid needs to invest in basic operations and customer service training for their Pharmacy department ASAP. It's an odd contrast for a store with staff cashiers that welcome you as you walk in, and have a sign on the front door that says "spread kindness". And the entire time their Pharmacists are not being polite let alone kind - and are not completing basic operational duties well if at all. I understand we are in a healthcare shortage that includes Pharmacists, but Rite Aid can and should do better to have customer service and bias training for their Pharmacy staff. People are not okay over there. I've tried to stick with it because it's so close to where I live and I want to spend my money in Benicia. But these Pharmacists are making doing basic business near impossible. And? They also give out incorrect information when they do. My doctor has had to call them multiple times to straighten them out and we are both tired of it. I'll be transferring my prescriptions and filing a complaint with corporate. It's really not okay to treat people without respect or dignity, no matter what brand you are.