Unnecessarily slow, as well as rude and unwelcoming technicians in the pharmacy. Many other…read morepharmacies in the area, I have no use for this one anymore.

The pharmacy is closed on weekends. Are you kidding me? When I asked I was told that there was a…read moreshortage of pharmacists. I guess getting paid $50/hr for pushing a button is not enough? The pharmacy is rude and nobody knows what the other is doing. I was told a prescription was ready yesterday at 11am and when I stopped to pick up the script after work, I was told it wasn't ready. Get your head out of your ass and get on the same page with others. When I tried to get a bridge supply, they told me they couldn't do it. It's not that they could not do it, they wouldn't. They were absent the day customer service was being taught. I thought it would be nice to have a pharmacy located right next to my house but now I won't go in there to buy a candy bar.

Is no stars and option ? This place is terrible! The pharmacy is hands down the worst around!…read moreTerrible people, rude , disrespectful and extremely unprofessional! They have a god complex because they handle the drugs that keep people living ! They question everything everyone's DR says, they make up rules as they go ! they cancel proscriptions if they don't agree with your drs , they literally do what they want !

Never can get thru to talk to a pharmacist Still waiting…read morefor an hour every time I call Please change horrid music while your waiting on phone Get more help usually a line every time u go to pharmacy 33 minutes still no help

Lines are prolonged always. Maybe leadership should pay attention and appropriately staff this…read morelocation.

This place always has a line of 6-8 ppl at the pharmacy. Seems chronically understaffed and slow…read more It's as if they told the DMV, "Hold My Beer" Three cashier lanes; one (1) cashier. Oof. #OnePharmacyCsll

I was always owed medications. I switched pharmacy because of this. After switching to a different…read morepharmacy, I needed some refills and I was unable to get them at the new pharmacy. Idk if Madison pharmacy had charged my insurance for meds that they had not given me but I did go back to Madison pharmacy and made sure they gave me the meds they owed me. It was always something with them.

I've only heard wonderful things about this pharmacy from my community. I always hear that they're…read moreable to get medications in stock when other pharmacies are backordered. Unfortunately, I have did not have good experience here. One of the prescriptions that I usually get at my regular pharmacy was not available. I called Madison for assistance to see if they could get the medication. I was quoted a ridiculously high cost for this medication - a medication that is approved through my insurance for a $5 copay. The pharmacist told me that he would be able to get the medicine, BUT that it would cost me hundreds of dollars! This doesn't make any sense when it's a very low co-pay for me at any other pharmacy. He could not actually explain why the medicine was not covered at the regular $5 co-pay at Madison. All he kept saying is that the medication is expensive. Yes - it's expensive when you don't have insurance. But I have insurance and the medication is covered under it. This is quite alarming to me. I confirmed with my insurance company that I should be able to pick up the medication at Madison for $5. They confirmed this and even called the pharmacist to try to understand why they were quoting me hundreds of dollars. We thought maybe there was something that we were not understanding. When my insurance representative got back on the phone with me, he said that the pharmacist was claiming that he now suddenly could not get the medication (after he told me minutes before that he could). My insurance representative also said that the pharmacist seemed bothered and annoyed by the call, and tried to rush him off the phone - and also would not explain to him why their pricing was hundreds of dollars when it should've been meeting the insurance co-pay of $5. Something seems incredibly shady. For this reason, if you're able to get your prescription covered, I'm sure you'll enjoy the benefits that everybody talks about at this local pharmacy. But if you encounter something like what I encountered - beware. And call your prescription insurance company for cost verification before desperately handing over hundreds of dollars you don't have to. I hate to wonder, but In my opinion, it almost seems as though Madison was trying to price gauge (knowing the medication was unable to be obtained at my regular pharmacy) for their own benefit. Once they realized I was not willing to pay that ridiculous price, their tone suddenly changed, and then the medicine was suddenly no longer available to them. Something doesn't add up. I should add - in the past, I have had this same prescription filled at Madison a few times and never encountered this problem. And my insurance has not changed.

Their pharmacy is completely out of. touch with customers…read more Long waits for inside and outside pickup. Total disregard... They work in slow motion and closed on Sundays! Beware of lunch time schedule or declared holidays. No matter how many in line plan to wait even at your turn. Forget trying to get them on phone. Rite Aid is difference as in day and night.

Calling a prescription from Doctors office. Was oh hold for over a half an hr. Periodically…read moresomeone would ask how they could help and then put me on hold again. When I pointed that out they got extremely rude to me. Terrible customer service !!!!!

Honestly - this pharmacy has earned it's 2.0 rating. However - it's open 24 hours and in a pinch,…read morethis place is a round-up. Pharma staff is pretty rude at night but like I said, in a pinch, you respond with a smile. Get in, get your meds and get out.

This is the old Walgreens pharmacy. It was nice to see the transformation. The store was clean and…read morethe aisles were wide and well put together. Hopefully it stays this way. The previous pharmacy allowed pan handlers and it was always sketchy going in.

I was completely won over by this pharmacy! The staff members are so friendly and helpful.read more

My daughter in-law was given the wrong prescription twice in a row when there today!…read moreShe is seven months pregnant! She was first given her sister's order then her mother's. She luckily checked the labels-took over 20 minutes and she still had to go back to get her prescription. This is DANGEROUS!

A few years ago, after having numerous problems getting my usual prescriptions at CVS, I walked in…read moreto Milford Pharmacy and spoke to Noura, pharmacist/owner. She told me she would make sure I had all my medications when I need them. She has gone above and beyond to do just that, and more. When one of my medications is unavailable at the manufacturer, Noura calls me ahead to come up with a plan. She has been able to fill prescriptions that were supposedly only available through other pharmacies. I have nothing but wonderful things to say about Milford Pharmacy, owners Noura and Jimmy, and their staff. I am happy to support this family owned, independent pharmacy!

Pharmacy is located on the milford green so I can ride the bus to the store, or ride my bike using…read morethe backwoods, where traffic is low during the day, and I can stop off of either of the two beach parks. The employees are friendly and very helpful.

The best Pharmacy in Fairfield and surrounding areas…read more Amazing caring staff. My husband has an enormous amount of medication he takes daily and they do all to make sure he has what he needs. We are extremely thankful to have them.

Todd is AMAZING! I had the worst day. Hewalked me through everything even though he was so busy…read more Please, please recognize him. He is asset and above all, a beautiful human being!! THANK you, Todd! You made a bad day better

Terrible store and service. Overpriced and nothing on the shelves. Not surprised it's closing.read more

They never have what you need-- when asked, they say they're recovering from bankruptcy, but still…read morethe shelves are not stocked after many many months. The manager is borderline rude. This is the worst Rite Aid ever.