I'm not exactly the most computer savvy person but our computer was displaying an error message and…read moreI had to reinstall Windows. The only way to do that was via a USB drive so I came here to get one. They have a large selection of everything computer related, including a large selection of USB drives of every capacity you can imagine. Also the cashier was very friendly. I won't be a regular here since I don't need computer related items too often but I'll come back here again if I need anything.

TLDR: made me wait 2h30 because they don't use the waitlist system they set up and only served…read morepeople who luckily walked in while they're present. Paid $50 for cleaning service but keyboards and ports still have dust and crumbs. I went in to get my laptop cleaned because I spilled soda on it. No one was at the tech center service booth at the time, they had a big sign asking people to sign up and get put in waitlist, "walk around, we will call you when it's your turn" they said on that sign lol. I walked around, like they asked, then got into my car to wait, constantly checking the waitlist and after every half an hour, a person got taken off the list so I thought "oh maybe it just takes them that long" 2h30min passed, and the 1 person in front of me was still on that list, I decided to finally walked in and asked, turned out they have been serving anyone who just showed up at the front desk, and these people didn't even have to sign in? This is very unprofessional and time wasting for the customer, why bother setting up a system and putting a sign then not even bother to use it, aren't yall a technology store? So I got my laptop cleaned for $50, the guy confidently said surely it will be ready by the time the store closes, I said sure, I will be back before you guys close. I came back 10' before closing, they didn't have my laptop ready, he had to go to the back and check if it's ready. After a few min, they went out with my laptop and let me picked it up. They said "I cleaned your laptop, I opened it up and we don't see anything, but just use it til it shows problem" lol. I said sure, guess I got lucky and just brought it home. Now that I'm home, after closer inspection myself, I noticed that other than the screen being wiped, the keyboards still have some crumbs underneath, the ports still have dust in them. This made me wonder if they actually cleaned anything at all? Terrible experience. Yes I am so mad I had to dig my Yelp account up for this review. I don't plan to appear there again.

This business is great! They have reasonable prices and quick turnaround time. I highly recommend.read more

We've been coming here for 20 years - and they never fail to deliver !!! They are a well oiled…read morefamily run machine- and when you have owners that are there day after day after day, you can feel the difference. The fact that they're also talented artists themselves really helps with the eye for design they have. Always our go to !!

Fantastic service & super fair prices. Nice people too. It's a good day when you find a services…read moreprovider that you can confidently turn to with no question when needed. Look no further.

Another good job. They got the part, came on time, and solved my problem. Most of the cost was the…read morepart, which you can't blame on A-1. The tech inspected for other potential issues as well.

This business has relocated for unknown and unexpected reasons …read more I called in June to see if they were able to repair my Electro voice powered speaker. They said yes - Speaker brought in and 69.00 Diagnostic Fee paid - the were very efficient in determining My amplifier component was Blown -- They said I would need to pay for the replacement component up front and I authorized payment for "new amp " via credit card via textual and phone communication . I specifically told the Manager that I wanted Electrovoice OEM replacement components- They said no problem and speaker would be ready in approx 2 weeks . Segway -- 3 months later - they said delay was that they Did not have a Technician on Staff and job was on hold till they could find a replacement technician. I became somewhat suspicious when the manager kept trying to sell me on idea of getting a custom replacement speaker -- Told him , No Thank you sir-- Then he tells me That the future for investing was Cryptocurrency and they had a on site Bitcoin Vending Machine - that worked by digital payment . I told him I was Not interested and we needed to focus on the task of repairing my speaker. I had made multiple calls over the summer to check on the status . The Manager would not return my calls by text nor cellphone conversation. However, when I utilized someone else's phone with a different # , he would pick up the phone and answer promptly . I went there to see WTF was going on . He assured me that it was a labor issue . He needed more time. Long story short - he has some ? " Technician" "complete the repair" . I go to pick it up and notice that there is an aftermarket Brand Amp ... I said this was not what we agreed on . He stated when the initial tech ordered replacement OEM amp - it did not fit I said to him- that he did not order the correct Mfg OEM Why ? Because I personally called Electro voice in Greer SC and gave them the serial number and part numbers on back of matching speaker. They verified they had exact replacement and also offer a factory revamp and repair of my unit . I thought one stop connect would be a faster and effective solution I was totally Fooled by this Con artist -- I now have a speaker with incorrect bootleg part that still doesn't function properly -- I called to ask for refund and I would return the Bootleg amp . The manager has now moved the business ( He said that something unforeseen had occurred and they were in the process of relocating to Herndon). He has stood me up with more excuses beyond reasonable and professional consideration I have been more than patient - trying to give the guy a break ( that was my Mistake ) He refuses to answer my call . I would like notify the Police but this is a Civil Matter -- I would not let these people change a light bulb in my flashlight -- This Business is unethical , unprofessional and totally inept . Guess I will resume our discussions in small Claims Court -- Bottom Line : Stay Away And I do not believe Yelp and its reviews as well .

Once again I found myself at this facility while heading to New York... Decided to pick up a laptop…read morefor my uncle this time as he has been repeatedly saying he was going to get one but he wanted to be simple. I asked Nick to give me a nicely refurbished laptop with very little apps on it as to not overwhelm my 71-year-old uncle. He states he just wants to be able to send and receive emails and to do the occasional search. I told him that's all anyone does these days, lol anyway Nick was able to find me one almost immediately and threw in the charger and a case.