Let me start with the automated answering service when you call in - ridiculous and leads to no…read morewhere. When you get a pharmacist, they seem to not have their crap together. Had to make two trips yesterday as they had rx under two different names for one person and didn't do anything further than they absolutely had to. Today I called about another medication and three hours after it had been called in nothing had been done as they couldn't find anything for him!?!?!? CALL!?!?! Then I asked how long and how much and the pharmacist gave a heavy sigh and said maybe 30 minutes because she had to enter it and blah, blah, blah. and NO COST! If you don't want to do the job - get another one. May be switching to another CVS location or another pharmacy.

The pharmacists at this location are really great. They tend to your personal needs and have always…read morebeen great. (2) thumbs up for Craig & Seth!! Update: Seth has left this location and moved, but they still treat me top notch.

What a difference a year makes. I'm not sure if their has been changes made within the store or…read morewithin leadership but my experience has been excellent since I first reviewed this store. Melissa (sorry a I didn't get her last name) is always pleasant and extremely helpful in person or on the phone. I've stood in line and know first hand customers can be very rude. Another associate , last name Rieth is also always pleasant. Establishment's like this need to keep store shelves filled, medications on hand, cleaned and maintained, even when short staffed without the benefit of cutting back on products or hours to ease the work load. For that reason alone, and many others, people need to cut them some slack and offer some gratitude.

What can one say about a Walgreens ... they are pretty much all the same as they all offer the same…read morelineup of notions and are anchored by a pharmacy. This one is pretty good. Never had a prescription filled here so we can't comment on that, but what we needed they had and the staff got us in and out in a jiffy. Even though the reviews seem to be either 5 stars of 1 star ... we thought this place just fine. Try it.

Update 01/2025. Since the last review, things have greatly improved! The staff has had much…read morechangeover and easily for the better. Both friendly and personable all around.

Apparently, I got there five minutes before the entire pharmacy staff leaves at the same time for…read moretheir lunch... Not sure who makes that business decision to shut the pharmacy down rather than leaving half the staff there while half the staff takes their lunch. Even with this ridiculous policy, I arrived five minutes before their lunchtime and just needed a quick flu shot which takes no more than two or three minutes, nobody else was there waiting in line. It was just me they left me stand at the counter for three minutes before coming to the counter and telling me well they were just getting ready to leave for lunch and I would have to leave and come back some other time to get my flu shot, I ridiculously bad customer service and ridiculously bad policy to send the entire staff off for lunch at the same time in the middle of the day and shut the whole pharmacy down.

We had scheduled juvenile COVID-19 Vaccine appointments, but the pharmacy would not honor this…read moreappointment because "they were not schedule in the childrens' names" - this was not accurate to any of the automated notifications I had received. No staff member would discuss this with me to find a solution or even apologize for the difficulty. Very dismissive and dehumanizing experience that also kept my kids at risk longer than necessary. I would consider any other local pharmacy or retail option first.

In terms of efficiency, wait time, and customer service, this is definitely the worst pharmacy I…read morehave ever visited in the area.

Stopped in here tonight for a flu shot. I must say I really love how convenient they make an…read moreotherwise 1-2 hour task. When I arrived the pharmacy was extremely busy but I was still in and out in less than 30mins. Good job walgreens!! The only downfall was the need to convince the tech at the counter my insurance covered the service.

This PRAISE is very overdue but, well deserved. I take several medications and the doctor had…read morestarted me on 3 new one's. After the second day on them I felt like I was going to pass out. Scared and living by myself I called the Pharmacy to see if my symptoms could be due to new med. The pharmacist on duty that night was Azzedine Benchaar at the Walgreens on Cleveland & Bendix in South Bend, IN. I told him what I felt like and he double checked my meds to see if they could be causing my symptoms but he said, no there were no red flags for the medication I was on at the time. He then asked if someone could come stay or check on me but I told him there was no one. Afraid of passing out at home alone, I drove to ER (6pm)about 7 minutes from my house. When I arrived and got out vehicle felt like passing out and a couple walking by helped me into the ER where they took me right in. Of course the ran a bunch of tests which showed I had pneumonia and for some reason my blood pressure was dropping. I was discharged about 2a the next morning. When I arrived home I checked my cell phones and had 2 calls. One was from the pharmacist Azzedine and the other from my neighbors saying they were worried because there was a pharmacist at my house stopping to check on me on his way home from work that night about 11:30p. The neighbors and he walked around to my driveway and saw my vehicle was gone and Azzedine said, "At Least I know she is with someone." I was so touched that he was that concerned about me to go above and beyond to check on me especially after a long day of work. The following morning he called when he got to the pharmacy to check on me again and was so glad to hear I was OK and told me to call if anymore questions or problems. When I saw his manager the next time I was in the store I told him of the caring thing that Azzedine did. I don't know if corporate offices get these posts but if so I believe this pharmacist deserves recognition for going ABOVE & BEYOND out of concern for one of his customers health and safety. Fondly, Denise Jansen

The pharmacy staff were very friendly, fast, and competent. It seemed they ran very efficiently and…read moreflawlessly

Decent little pharmacy place in South Bend...just like the Walgreens that is across the street from…read moreit. While it seems like this corner is overbuilt with pharmacies...this one was nice. They have all the usual stuff - notions and knick-knacks - and of course a full service pharmacy. Can't comment on pharmaceuticals since we weren't there for that, but they serve all the other usuals too. We'd go back as the staff was nice and they had what we needed...recommended.

Expensive prices but hey they are still the best drug store around please if you guys ever want…read moregreat beer Walgreens has it all

I won't blast this location for the quality of their products...my biggest concern is the people…read morethey've hired for their pharmacy department. I called today and spoke with a woman who worked in that department. Not only did she have the guts to basically call me a liar over the phone but her over all attitude was TERRIBLE. She interrupted nearly everything I said, her tone was flippant and it was obvious that she didn't care. Once she started to pick up on the fact that I was probably going to write a review about her specifically she began to offer me "options".... The funny thing is I wouldn't even be writing this review if she hadn't presented such horrible customer service and attitude. I tend to be pretty understanding regardless of how negative a situation is for me because let's face it sometimes it isn't the person's fault on the other end of the phone and I get that.... This gal was just rude and that isn't something I tolerate very well. Hope I don't have to run into her when I'm finally able to pick up my medications because I will probably ask her if she would like to talk about her personal problems because it seems like her bad moods are spilling over into her work :/ My rant is done.