This CVS pharmacy rarely has someone at the front register to check anyone out and you are seemingly *required* mostly to use the self checkouts.
This evening when I came in, I had a medical emergency that I was attempting to deal with and there were two girls right in the front, with 1 standing near the register that was closed.
I said to the other girl at the self checkout that I did not understand why there was never a cashier register open, particularly on this occasion when there are two people *right* there. I also reiterated that I had a medical emergency.
While I was checking out at the self checkout, there was a young man to my right who was equally frustrated. He went to the register because for some reason the rude associate, Cheyenne, was happy to help him.
She lifted up a bell, despite standing AT the register and sarcastically said something along the lines of " see this nifty bell? Ring it." I told her that sarcasm would not work in her favor if I reviewed this place and so this is my review and I will not be back.
Cheyenne then came around from behind the counter, stood right in front of me and I asked her if she had a problem. She indicated that I was the one that had the problem.
I left indicating that I would be complaining about this because no one should have to go into a pharmacy who is experiencing an emergency and be treated in such a way for any reason at all.
If you, or a loved one you are shopping for, have a medical emergency don't expect to get checked out quickly particularly if you're not used to using self checkouts and you're in a logical rush. If Cheyenne is working, you will not be treated well or with any type of actual customer service. read more