Super busy at the end of the workday here in this CVS located right near the Davis MBTA station and in front of Davis Square. They're working hard to pack all the usual stuff into this shop and I'd say that the only thing that they need to do is arrange some better queue management for the registers but there really isn't much space to do it. They do have the self-checkouts and it was great to see one worker right there to manage them all. I was here for a passport photo, which I need for the visa application form I'm sending off. The gent who took the picture was calm, polite, efficient and most of all quick. He had to retake it due to a shadow on my face and apologized profusely. Good shop! read more

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So far I got vaccinated at several cvs and this one was the most quickly done. Nobody was waiting this evening. I noticed some bang sound from the gym upstairs. read more

Long lines for pharmacy - hire more! They are so stressed that only a few are helpful. White Street in Porter Square is even worse. The store sends messages that a prescription is ready for pickup and it's not. The medication is not even in stock! read more

The guy at the cash register was sexist. His name was Saraj or Siraj, don't exactly remember but he called my girlfriend stupid and not bright when she was trying to read the screen. He looks at me and gives me a weird look. Tell me to keep the card with me or else she will lose it. read more

This is the worst CVS I've ever been to. Go to literally any other CVS in the area. There is no bathroom, the checkout scene is a mess, and somehow despite this there is always a long line at the pharmacy. Any time I have the misfortune to try to fill a prescription with them, I get no communication and they often ignore it for days or weeks at a time. It takes half an hour to get someone on the phone and when they do answer they are extremely unhelpful. Do not go here. read more

The pharmacy is hit and miss lately. They are not picking up the phone. I have been trying to get in touch with the pharmacy and no one is picking up the phone. That is ridiculous!!! read more

This place is horrible. Short on staff, never answer phones, could careless about customers. I would suggest avoiding this CVS Pharmacy at all cost. If I could do less than one star I would. You're welcome. read more

CVS Pharmacy - They have no intentions on answering the phones. Save yourself the time, use a different pharmacy. - Drugstores Near Me - Somerville, Massachusetts

Don't try calling. This CVS pharmacy location can be absolutely awful. Some of the staff are wonderful but overall, this store is incredibly frustrating to deal with. As a patient with a difficult, chronic issue I am completely frustrated with the lack of customer service. I worked as a CVS pharmacy technician for 3 years, so I appreciate that it is not an easy job. However, this location does not answer their phone. I have a prescription on hold that I can not fill through the app or automated system (even though the automated system was supposed to schedule it). I called this location and had to wait 20 minutes before anyone even picked up. When I go to the pharmacy I see them deliberately ignoring the phone. As I said above, some of the staff are really great, but this store can be really frustrating! read more

CVS Pharmacy - Waiting for someone to pick up. - Drugstores Near Me - Somerville, Massachusetts

The store staff are the best, but the pharmacy is another story. They have music playing like they getting ready for the club. My doctor couldn't reach them because they don't answer their phones. They're the worst. If you need a prescription filled, go to Walgreens. read more

An associate managed to find my photos that I'd thought were lost and was so kind throughout the process!

On hold for 30-60 min on two separate days and still can't speak to a live person at the pharmacy to answer my question. I went through electronic prompts first to try to get my answer without success. I even downloaded the app, which also was not useful. I assume that staff is so unresponsive - because of overwork and not enough help. Please get more help to this branch. I'm sure I'm not the only customer that wants to give up on CVS completely after this type of experience. read more

Wait times consistently between 20 and 40 minutes Rude staff who do not seem knowledgeable Consistently refuse to fill prescriptions for transgender patients with no real reason and are constantly out of hormones and fail to order them on time to refill prescriptions Do not answer the phone Go to literally any other pharmacy read more

Found an Angel named Jayne there. Eyes were on fire and pharmacy was out of drops. Jayne called around and found another CVS that had the drops and could fill my prescription. Big Thank You Jayne! You saved my eyes and made my day! read more

The wait time is ALWAYS way too long at this incredibly busy pharmacy. There is usually only one clerk at the pickup counter. They are obviously making tons of money here. Why can't they hire enough help? I'm sure they track the times they are busy. And I come here in the middle of the day during the weekday. Always busy. DO SOMETHING, CVS!! read more

The pharmacy does not answer the phone. I have called numerous times and waited 20 plus minutes each time with no answer. Horrible!! It's a pharmacy!!! Stay away from this poorly managed CVS. read more

Terrible . Lack of empathy . Just a number . Poor attitude . Poor communication. Little if no ability to Be efficient

Incompetent and rude. I have never been to a worse pharmacy. Any given time I go there are multiple pissed off customers

You can bring your dog if the dog is on a leash just in CVS pharmacy call so now CVS pharmacy is putting out the school supplies material . Also CVS pharmacy's pharmacy closes is on break from 130 until 2 PM someplace they are so nice we have a we welcome everyone. read more

Halloween = candy redux. I gave you a fair shake CVS. And in return, you gave me 140 bite size pieces of name brand candy for $8. Not only that, but you restored my faith in humanity when your manager approached me once he saw me clumsily bobbling "oh, just a few things." He smiled, handed me a basket and said, "It was funny for a bit, but we thought you might need this." Plus, your dollar aisle? Easy Mac, pretzel dippers and Cap'n Crunch. For a buck. Duke Ellington was right - I'm beginning to see the light. read more

I have been going here for more than a year. The pharmacy has more than once told me that they do not have my medication when I need it. With very few exceptions, the staff there are not sympathetic to the fact that they are dealing with people who depend upon medication. In 24 hours, I was also given inaccurate information upon which I relied on two separate occasions. When I spoke to the pharmacy manager about this, he was ambivalent and responded with a verbal shrug of his shoulders. I asked why they would be out of my medication given that I have automatic refills, he said there was not a whole lot he could about because the technology is just "not that great." If you can go somewhere else, you should. read more

I was here earlier today. A little after 10am, or close to 10am. The woman in front acknowledges me, and I go about my business. The manager comes around the corner, looks at me, asks the associate if she saw me, and she says yes. He then proceeds to say something about how everyone is going to walk into the back room, and how she needs to make sure she see everyone, he goes on and on. He did this in a very rude manner, and pretty much embarrassed the associate. I'm a manager myself at a different location within walking distance of the area. I can say that this is no way to treat your employees, especially in front of customer. Whoever that manager is, is an embarrassment to the title. read more

Avoid this CVS if you can. Terrible experience, the waiting time is very long, they are very rude, they will never answer the phone and if they answer they won't help with anything. Go to any other pharmacy and avoid this one. read more

Please check your meds when you pick up your Rx. They filled up the wrong dose and I'm almost sure their phone line is disconnected. They NEVER answer the phone no matter when you call and how long you wait. I've waited 20 mins on some days, 30 mins on others. Nothing. Never going back here. They need to hire people who want to do their job. read more

I would say zero ..! I had to pick up my daughter's prescription that she she had sent to them almost 5 days ago . First I was on hold for almost an hour for pharmacy and then went in to find a very unprofessional pharmacist , who could not find the prescription and when I spelled out the name and the doctorate said it could not be filled as it was OTC . I knew it was not but went to the aisle she directed me and when I came back and told her it was not she said she could order it . I asked politely it has been five days ..why. was it not ordered before ? She looked at me as if I was asking the strangest of questions..Then I said my daughter needs it now could she look up which. other cvs may carry it and she said she could not !!I have never seen such an unhelpful person and she was smelling. of Marijuana and had a very unkempt appearance and I am surprised she is allowed to work in healthcare ..A very bad experience .will not be going to David square CVS. again read more

Pretty awful experience just asking a simple question. Apparently they are only allowed to give out $2 in quarters, rather than a roll or two - weird policy, but ok. The issue was the way the dude smirked and condescended me when I showed him the $20 bill I was hoping to exchange them for. "Awwww, we're only allowed $2 in quarters. It's policy." Asshole. I spend a ton of money regularly at this CVS but I certainly won't anymore. read more

I just want to say thanks to the pharmacists and everyone working at this CVS. Despite how hectic these times are and the shortage of medication everyone at this branch has been really patient and helpful. read more

This CVS is NOT open 24 hours... just for the record and to clarify. I've had several discussions about CVS with folks in Davis Square, and many times people suggest that it is a 24 hour store... It, actually, closes at midnight. Just sayin. As for the overall pharmacy experience... it's pretty much identical to the others... slightly different floor plan... a centimeter cleaner than like establishments. It's actually a pretty boring store to review... so... fin. read more

Shout out to Greg for helping me with my photo book. As a middle aged technology challenged woman, I was trying to make a photo book for the holidays. .. with disastrous results ( oops, I deleted that , how to I get a picture on this page, etc). Greg was so patient , and once he explained it all, kept checking back on me to see how I was doing. People often complain about millennials, but Greg is a true gem . read more

As far as pharmacies and drug stores go, I have a bit of a confession to make: I spend a senseless amount of time wandering around, slowly sauntering down each aisle, asking myself if I "need" anything...you know, while I am here. Normally, there is a purpose for heading to CVS in the first place: toilet paper, tooth paste, face wash...yet another set of Revlon Tweezers (the thin metal black variety...they are the best) because I've again misplaced them. Through my wanderings in many a CVS, Walgreens, Duane Reade (how I miss you) or Rite Aid (the vastly inferior of the four), I've discovered that not all pharmacies were created equal. The lighting, the smells, the customers, the staff and the merchandise can differ immensely and, coming now to the point of this review, the CVS Davis Square ranks somewhere in the non-descript middle of the road. I've purchased bottled water and several locks for my gym locker (yeah, I seem to lose those a lot, too), but not much else. It's super-convenient, not very well-kept and the layout seems unlike any other CVS, which I find confusing. Though I do a lot less perusing in this CVS, the location provides the necessities, without much of a walk or hassle. Be prepared for lines and hoards of people, especially during peak hours. read more

This CVS is bright, cheery, and well stocked. As CVSes go, it's great. I just wish the company would place more of a priority on customer service. Example: I read all about those awesome battery-powered face brushes that DEEP CLEAN your skin. Then a few weeks later I saw one on sale in the CVS weekly e-mail. "Heck yes," I said, and rushed to my neighborhood CVS. I breathlessly prowled the aisles until I found the spot for this product on the shelf--and saw that it was one of the highly classified shoplifting-prone products they keep behind the register. So, off to the register I went. I told the woman behind the counter what I was looking for. She went to look on the shelves behind the counter, and returned to tell me, "I'm sorry, we don't have any of those." I didn't say anything. I didn't think she was done speaking. I was waiting for her to say, "We'll have more next week" or "Can I give you a raincheck?" or "Let me call Porter Square and see if they have any." Nope. She just stood there looking at me like, "What do you want ME to do?" So I asked, "Do you know if you'll be getting more?" (She didn't.) "Can I get a raincheck?" The answer here was yes. She had to call the manager because it was a new procedure for her. It took about 15 minutes and multiple rainchecks discarded because they were incorrectly filled out. My face brush and I were blissfully united about a month later. The spoiled-American side of me wanted to give this CVS 3 stars or even 2. Then I thought about all the people in the world who don't have running water in their houses. I got some perspective on my desire to have 24 brands of cough syrup and 10 brands of condoms available to me at any time of the day or night, and I decided to bump it up to 4 stars. CVS, I'm grateful for you. read more

What can I tell you about CVS, especially this particular CVS, that has not been mentioned before? They fail at removing the sale markers past date. This seems to catch me off-guard everytime, though you think I would've learned my lesson by now. If I let it go it is inconvenient for my budget, if I say something it is inconvenient for everyone in line behind me. I don't appreciate being put in a no-win situation when I'm just going for convenient essentials. Plus a sale, even a false one, will steer me towards brands I would not necessarily prefer. If I'm going to pay full price, I want it to be for something I actually want. Damn me for thinking I could save money here! read more

I have had the worst experiences at this pharmacy. I have never been treated so rudely and met such an unaccommodating staff. They constantly switch your medication up on you and don't tell you. Then when you leave the store and see that you have the wrong medication they will not let you return it so that you can get the correct one from another cvs. They tell you because you took it out of the store you will have to pay out of pocket to get your correct medication. When I tried to speak to the pharmacist about this he just told me there was nothing he could do then ignored me. At most other CVS pharmacies they call you if they have to switch your medication and if you do not want them to they will help you locate it at another cvs. This act of kindness does not happen at the DVS square CVS. Don't ever go to this pharmacy because they are always out of medication and extremely rude. read more

Every time I go to this CVS, it is a full out mission. If I'm driving home from work, I can not simply "stop by". There is no where to park my Humm-V. And if you want to try, the war field is a maze of one way streets. It takes you 20mins to circle the block. Parked safe at the homeland, I must complete the mission without the heavy artillery. When inside, search and recover begins. Once I locate my target, I hurry to the front only to be reminded that the mission is not yet over. I must overcome the barricade of people. While crouching behind the wall of candy, I peer to the right and see the homeland. It tempts me to avoid the barricade and dash across the war zone while trying to avoid enemy fire. But that would be too risky. I could lose it all in heartbeat, family, friends... I continue the mission as planned. Once beyond enemy lines, I make a smooth exit with the target in hand. Another successful mission complete. read more

Rarely do I feel the need to review a place as mundane as the local drugstore. I mean, how can you go wrong when you finally have a place to buy tampons and sudafed right in Davis Square? (I know, I know, Brooks, but that place is sketch and further away) Anyway the reason I'm yelping this CVS is that 100% of the times I have been there, the line is crazy long. Sunday mornings, weeknights, days, it's either my bad luck or this place can't staff their registers. Boooo read more

CVS Pharmacy is great CVS STORE One of pig with yellow teeth smelt awfully and speak fast I do not pay attention not because I'm Deaf. Her lip read poor and attitude. I still don't understand that she kept my balance information in her pocket. She canceled my items twice I give up because they dislike that I have 5 dollars saving. The item is 6.99, and 2 for a dollar. I gave EBT 1 dollars and 5.00. How much I suppos to pay left ? read more

Quick and easy, just how I like it. I had to transfer a prescription to this pharmacy after I moved, called this afternoon (after unsucessfully trying to find their number on the CVS website, had to actually use Yelp for it, so thanks for that!), spoke with a very friendly pharmacist, and after a couple basic questions, she said it would be ready for me later today. Walked in, picked it up, grabbed a gallon of milk, bypassed the long line (since when is there a mad dash for toilet paper at 8pm on a Tuesday?), went to self checkout, and was outta there in 5 minutes. Easy as pie. It did strike me that the setup was a little odd and it might take some actual time to figure out where things are, but I usually reserve CVS strictly for self medicating when I refuse to be an adult and go see a doctor or if I'm overcome with a craving for a Kit Kat and I'm in the vicinity of a CVS, so I'm pretty sure I can avoid coming here for anything other than my meds if I try hard enough. It's a CVS; there's nothing extra special about it, but if it's got what you need, it keeps you coming back. read more

I wanted to write a good review, because I generally like CVS. But when I went there, on my way out, I slipped and fell really hard, because they had put out this giant sheet of cardboard near the door, which got all slippery and disintegrated from people walking in from the snow. Instead of putting down a rubber mat, they just left it there. The employee was nice, and got me some paper towels, but I still think that's a safety hazard. To be fair, the reason I was there was that I was returning an extension cord that I bought for the sole purpose of charging my laptop for one afternoon in Diesel. Guilty as charged. Obviously, Diesel needs more outlets. read more

Alright Alright..... I am giving CVS the 4 stars, because it is way better that Brooks/Rite Aid/Whatever, also sometimes in a pinch I get my toiletries, household items, and i need some seasoning once so I bought lemon pepper and my chicken was damn good. So the lines are long, its kind of expected with the mediocre services of the convenience stores around. The hours are nice and they have a nice selection for the size of the store. it sure beats having to take the 87 bus all the way to Target for detergent or cold medicine! read more

Busy location,and I love stopping in here for seasonal items on clearance. They just redid their cosmetics section (looks nice) and is one of the biggest locations I've seen. If you plan on cashing out, either plan to stand in line for the one cashier they usually have,or stand in line for self check out. I've also been in here a few times where their coolers have been broken, so no water or soda if you wanted it. Also,when the seasonal stuff is clearanced, it's all thrown in one section (sometimes with regular items) and not marked. Remember to check the item's prices before checking out. Overall, it's just a "meh" location. If you just want to run in and out for what you want,without being asked for help,this is the place to go. read more

Ugh - in a new building that was built recently, obscuring the view of the streets that run along 1 Davis, CVS is the prime tenant. No particular good sales around, and also doesn't carry good cleaning or heavy duty gloves. Only cheap ones. read more