Just had the worst experience. So I was in there just trying to shop an employee was stocking the shelves and wouldn't move out of my way so I can get a product I needed and then kept getting in the way I had 100+ dollars worth of stuff I asked one of the workers if I could cash out at the counter instead of the self check out because all the stuff shouldn't fit on the little platform that they have for your products. The lady said and I quote I'm not opening up just for you it would' have taken her two seconds and made my shopping experience just a little easier but she couldn't be bothered to go out of her way to help an a customer I guess stacking Twix candy bars was more important read more

I love CVS stores you can always find what you are looking for, but this unfortunately its not my favorite location. This CVS is located right in Harvard square, it is extremely convenient as it is right outside the mbta T stop. This location is also very convenient from Harvard students as it is right next to Harvard university. It is located on a very busy street intersection, but surprisingly it is very spacious inside. It has two floors. On the first floors you can find mostly appliances, dried foods and frozen food; while on the second floor you van find the pharmacy, beauty produce and skincare products. The ambiance of this CVS is very nice and it is also very clean. The employees are somewhat helpful but at times I found them to be very rude and dismissive. I mostly come to this CVS to purchase skincare products like La Roche Posay. Most of their skincare products are locked up so you do need an associate assistance to grab them. A lot of times they are out of stock of the products I need and unfortunately this CVS is more on the pricier side compared to others one I have been too. read more

CVS Pharmacy - a teddy bear in a shopping cart - The image shows a view of a city street through a window, with reflections of indoor ceiling lights visible on the glass. Outside, there are brick buildings with multiple windows, parked cars, and pedestrians walking along the sidewalk. The window sill features two stuffed animals and a decorative metal bicycle with a stuffed animal on it. The scene appears to be taken from inside a cafe or shop, with the street scene clearly visible through the glass. - Drugstores Near Me - Cambridge, Massachusetts

Fucking useless! Every month, without fail, I get an alert that my prescriptions are ready and every month, they aren't ready when I come to pick them up. Whether they're phoned in or refilled online. read more

It is always great to find a CVS when you need one. You can essentially find whatever pharmaceutical need you have and it basically looks like every CVS you have walked into. We found everything we needed without a hassle. The employees were helpful. read more

CVS Pharmacy - the aisles of the store - Drugstores Near Me - Cambridge, Massachusetts

Had an issue with my app. The staff were so helpful and patient. The store was well stocked.

The pharmacy was super friendly and helpful. Visiting Cambridge from out of town and forgot my scrip. Called and asked for an emergency amount to get thru the trip. They gladly helped and didn't even charge me for meds. So rare to have a big corporation help people like this. Thank you!! read more

CVs are important for getting jobs, but not so much this one. Located in Cambridge Massachusetts and perfect for all of the Harvard students and whatnot. I think it's a cute little place and really good for the students and in a very very very good location except for one thing. Yes ok, you can walk here from most of the Harvard halls and dorms and whatever - but the main issue with it is that it's CVS, and it was extremely expensive. I mean by Boston standards it's probably not too much worse than a lot of Boston pharmacies, but it is actually more expensive than the CVS locations down in Texas, maybe because it's in Massachusetts. Surely the company should just sell stuff the same price all over the country but nope they try to take advantage of local market value and that's how they make their billions but it just makes me like them even less. read more

CVS Pharmacy - More expensive than PBS but more pleasant than PMS - Drugstores Near Me - Cambridge, Massachusetts

Honestly, can you beat a 24-hour CVS? No. There are two levels. The first floor is mostly kitchenware and cereal and milk and office supplies and snacks and stuff. The second floor has cosmetics, sunscreen, first-aid, soap, shampoo, and many more household essentials. There are cashiers available on both levels. Self-checkout​ is only available on the ground level.​ What is great that there are always enough clerks around to help answer your questions or find what you are looking f​or. Super convenient​ but I wouldn't actually do my regular groceries and purchase cereal and milk from there. Check out other more affordable marketplaces in the area for your regular grocery runs! read more

CVS Pharmacy - Inside - Drugstores Near Me - Cambridge, Massachusetts

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Average CVS. I don't know what it is with CVS, but whenever I'm looking for something, they're out of it and I have to settle. Luckily I had coupons from a previous giant receipt so I was able to get my second choice for cheap. read more

This is literally one of the worse CVS pharmacies I've ever been to. They are so incredibly rude and don't know how to do their job. They need to come up with a better system because their current one is not working. read more

Simply great to have a drug and convenience store next to the Harvard yard! Cannot complain at all.

This place always has what I need. I hope people understand they're doing their best. Great selection for fast snacks and drinks. They even have milk. read more

As uncommon as it may be to write a review for a CVS, I absolutely had to write one here and will be filing a complaint against this store. As per the review below, the employees here are by far some of the most disrespectful people I've ever come across. They have zero patience and lack zero respect. They'll let someone rob the store but heaven forbid someone tries to make a decision as to what they want because it's not visible unless you're up front standing in line. Also, no one was behind me so it's not like I was holding up the line. But this employees disrespectful remarks is truly a first timer + there was a second employee berating me for not being in line? I don't get it. read more

They should really move the pharmacy pickup line out of the cold/flu aisle..think i get sick more often in cvs pharmacy line than anywhere else read more

It's nice to have a large-ish CVS in the middle of an urban center like Harvard Square, but this one has some puzzling omissions. Witness the following exchange: Employee: Did you find everything you were looking for? Me: Not really. Do you have baby food? Employee: What kind of baby food? Me: Umm, any kind, really. Baby food. Employee (Insistently): What KIND of baby food? Me: Umm. In jars? In pouches? Employee: Milk? Or formula? Me: Umm. No, baby food. Employee: ... Me: ... Indeed, despite three rows of snack food, they don't carry baby food. But I guess they must know their customer base. More strangely, they also don't carry any yogurt, of any flavor, except non-fat. And, word to the wise, if you really need baby food, you can find a couple varieties of pureed fruit at the Starbucks next door. read more

I come to this CVS all the time, as I get most of my prescriptions here. Sometimes I go to the one in Central Square if it's more convenient with my plans, but I've found that the staff at Harvard Square is less incompetent (notice I'm not saying "more competent") and slightly less frustrating. There will still be incidents where I wait a really long time for something that was supposed to be ready, but on the whole it doesn't happen as often. They also have all the beauty, household, and medicinal supplies you will need and if you sign up for an ExtraCare account they will send you shitloads of coupons and you'll make money off of buying things, the way I do. read more

When I was checking out an employee told me he could save me $10 by signing up for a thing and tried to rush me through the acceptance process, and luckily I saw the TOC included a $5 monthly payment. When I asked about this the employee gaslit me and pretended as if he had told me. I am absolutely sure that is not the case. When I told a friend they said the exact same thing had happened to them as well. Be aware and avoid at all costs. read more

Everytime I am on the east coast I wonder how CVS is like the ruler of the run into and grab and go. Then I realize that they do actually usually have what you need in a disorganized, unclean and unkept store. It might look like a dump or like the apocalypse has happened (half the time the shelving has stuff scattered like you just missed the insane rush) BUT you grab what you need, pay the angry employee and leave. This one treats you extra like a criminal...I needed noise cancelling headphones since mine broke on the flight over. Guess what is behind the cash register?? Yep, and there was a lot of pointing - no really, I do not need the $60+ ones but keep going lower shelf there buddy. And then the long watch like I am going to run out the door with them - hay, I do look sketchy so that's fair... I will say that the headphones are pretty awesome - even though I was a bit bitter seeing similar ones for $5+ less at other stores later in the day. CVS is about convenience and the fact that you really cannot escape them. So they actually sell drugs too? read more

CVS Pharmacy - 9/22/2019 - They have a pretty great selection of Papyrus. - Drugstores Near Me - Cambridge, Massachusetts

The level of incompetence and unprofessionalism of the cashiers in this CVS is mind-blowing. I hate doing self checkout, so, every time I come here I try to have one of the cashiers ring up my order and they are ALWAYS incapable of doing it. There is ALWAYS a problem and I wind up doing self- checkout anyways. Also, they are ALWAYS rude and insulting about it. The next time one of the little pricks that works the counter in this place rolls his eyes or makes a rude comment at me, I am going to drag him outside and show him what happens when you treat people like crap. read more

Although most people really don't read reviews for pharmacies like CVS, I nonetheless feel the need to publicly rate them and to THANK the pharmacist here (I'm too shy to ask for her name-- but she is usually seen wearing a patterned hijab and has a super bright smile on her face). After she saw that I was not currently insured she looked up a cheaper price for my prescription and then offered to give me a three-month refill! It may not seem like much, but I was really sad and hopeless that day and encountering her warmth and kindness in my time of need really made a significant difference in my outlook. If you see this review, thank you SO SO SO much ma'am!! I'll never forget your kindness. read more

Pretty terrible experience. Tried getting a passport photo printed, and ended up spending 30 mins there and left with nothing in-hand. A deluge of incapable staff members were all unable to understand or explain why the antiquated Kodak system was stalling. Several restart, half hearted attempts, and insincere apologies later -- it was time to call it a day. Yet another reason not to love CVS... read more

Yesterday I came here to pick up a prescription and was told that the item was not in stock. Come back tomorrow when the store opens and it will be here I was told. When I came back today at 2:30 PM, they said they had not received the days delivery yet. When will that be, I asked. 4 pm they said. Should I come back at 4 PM to pick up my item I asked. No because they need to unpack the delivery. When should I return I asked. Come tomorrow after 12 noon. So I would advise asking more than one person when something will be ready or back in stock at this pharmacy. I bought another item and paid at the pharmacy window with a $100 bill. I understand that people don't see actual cash anymore, but when the person made my change they omitted five dollars. So now clerks can't even make change. I advise counting your change carefully in the rare instance that you might pay using cash. On the positive side, when I came here for my Covid booster that went very smoothly. But that was before the vaccine booster was opened to Americans of all ages, so it might be busier now. Update: the next day, rather than walk over again and risk getting disappointed, I called at around 3 PM and was told that they still did not have the item. Problems with the supply chain/warehouse. The item might at a CVS near BU, but I would have to call to confirm. Since parking is difficult near BU, I decided to stick with the CVS in Harvard Sq but since the next day was Sunday apparently they wouldn't be able to tell me until Monday whether they had received the item. What time should I call? Call after 4 PM I was told. We'll see how long this can continue! read more

I happened to be in Harvard square so decided to stop here. It is open 24 hours which is nice. Clean interior. There are many self checkouts. read more

For the minute clinic: Holy cow is this thing poorly run. The website told me it would be a 10 minute wait and when I get here it says 45 minutes. Then I check the waitlist 45 minutes later and it says 80 minutes. What the hell? Plus everyone's name is in there multiple times making it hard to tell how long it'll actually be. Like what the hell is that about? I wanted to ask a basic question - if the vaccine I wanted was in stock - and there was no one to ask. The NP pops her head out for less than a minute, doesn't give a chance to any of the people waiting in the CVS. They tell you to call their customer service line if you have questions and it's one of the worst phone experiences I have ever had. I wanted to leave too, but there's no way to cancel my spot to free it up for others and again I have no way of knowing if it'll be any better at another CVS. So way to run a basic vaccination in the worst possible and least efficient way possible. I wish I could give zero stars. Edit: I will say that at least the NP was very professional and efficient once things got started. She handled my insurance and everything on her own in just a few minutes and made sure to answer any questions I had with a good attitude. read more

This location has two floors, which I have never seen before at a CVS. The layout of the store is a bit strange so it's not always easy to find things right away but overall the service is good and it's a nice location. Their beauty department is upstairs and they have very nice displays and good selection there. read more

Been waiting over an hour for my vaccine APPOINTMENT. So inconsiderate of time. Why open this many appointments if you're just going to be running over an hour behind the entire day? A unfair to all of us who have work, school, etc. read more

I've reported you to my State Senator, Sal DiDomenico, for running an illegal bait and switch program disguised as CarePass. Coupons for products which are out of stock until the coupon expires. Buying information about me from other vendors so you can pitch me promotions on things I might need. Like incontinence pads. Very embarassing that you are buying and selling information about a 65 year old without permission. Sal's a good guy and likes to look out for seniors. I know I'm just speaking with an algorithm who'll respond with some bland message about how valued I am. But watch out. People are waking up. Facebook is not the only evil big corporation out there. There's one in Woonsocket. read more

Went for passport photos, sent me across he street cuz they were busy but the across the steeet location doesn't even have a passport camera. Train your employees better!!!!! read more

We were in Harvard Square and in desperate need of a bathroom break before heading out on the T. It was late and CVS was still open. I asked Al the sales associate if they had a restroom. He was so friendly and helpful. He directed us to the restroom and punched in the code. I told him he saved my life, and we all got a good laugh. Hey Al, if you or your boss is reading this, thanks so very much for your kindness. You deserve a raise! Next time I'm in Cambridge, I will spend my money at the CVS in Harvard Square. read more

SCAM ALERT! With CVS putting local establishments out of business in cities and small towns everywhere, their business practices should not be suspect, but today I discovered something disturbing. I won't complain about their mile long receipts with 800 coupons on each one; but they enticed me to use one of them...25% off any item..excluding sale items. Makes sense that if they've already discounted an item, they don't want to give a double discount. I picked up an item with a sign indicating that if you bought one, you could get a second at 50% off...but I didn't want two. That means I was charged full price for the item, which again makes sense. The problem: the coupon wouldn't work. When I asked why I was told that because the item as on sale and didn't qualify, even though I paid full price. So...I was charged full price, but was not able to use my 25% off coupon...a deceptive scam. It can't be legal! I asked the store manager, and although he agreed with my argument said, "that's the way the system works." So how much has CVS overcharged its customers since they've been issuing the mile long receipts? Thousands of $$, hundreds of thousands$$. Time for the Attorney General to investigate...not my insigificant 25%, but the deceptive practice, in general. Next stop. Attorney General's website... Thanks! read more

I was in this CVS tonight. My plan was to use a $5 extra bucks coupon because I was short on cash (as in I had none with me and refused to use a card). Anyway, with the items I bought it came out to 4.89. It would not accept my $5 extra bucks. I told them I would be more than happy to forego the 11 cents, but they made a big deal about it. The guy then told me to put my stuff in my bag so I did and began to walk out only to have them yelling at me. So I went back (which come to think of it i shouldn't have...are the police going to arrest me for the STORE owing ME 11 cents????) and they asked for my CVS card again and then told me I needed to pay a nickel for a bottle deposit and the coupon would not cover that. It always did in every other CVS I was in. I told them to void my order and they finally agreed to let it slide. I don't think I will be going tot that CVS anytime soon. And yes a phone charging station, but I'm an Android user and even if I did use the Iphone, they only have the old 30 pin cables. Needs updating! read more

You once printed my photos in 10 minutes flat. That is what I call customer delight. I was happy to wait and glad I did- my photos later made my girlfriend very happy. Customer Value Service indeed. You once saved my respiratory system by providing me with dewy moist air- yes a humidifier does wonders and you pulled through for me yet again. Your sister, the other CVS who lives down the street didn't have Q Tips, just the CVS brand which I once bought and dearly regretted. Q Tips are the type of product where you spend the big bucks to get the resistance of the straw and the plumpness of the cotton bulb that you are looking for, otherwise skimp and have 1000 reasons to regret it! Point is you had what I was looking form somehow you always do. You make me check out and pay myself, as if I need to be taught how to take care of myself and grow up because maybe one day you'll be gone. I like the self service option, you make me feel like a kid in that moment, experimenting with a new machine, matching up the UPC code to the laser and smiling when I get it right and hear the confirmed beep and item graphic pop up on the screen. Stay cool Customer Value Service. read more

Unhelpful and they never seem to have what you actually need. They were rude to an elderly person waiting in front of me, which is unacceptable. read more

It's unfortunately that no other business could afford to move into this strategically located retail location. The CVS itself is decent, but a) often times I don't find very good deals here and b) the lines are too long. The layout and geometric configuration of the aisles is also somewhat awkward. read more

Great, a brand new CVS in Harvard square. Only problem is that it's terrible. They apparently forgot to install any air conditioning system. It's grossly hot and there are no blinds/curtains/tinting on the windows. So, any heat sensitive items (such as vitamins, or makeup, or chocolate) are either melted and ruined or possibly spoiled and unsafe. read more

CVS Pharmacy - Yeah, that seems normal. - Drugstores Near Me - Cambridge, Massachusetts

This is a very small, yet extremely convenient CVS in the heart of Harvard Square, where everything is small, so it fits nicely in the area. Despite its cozy size, it has most of what anyone would need as first-instance items from the dorms or the busy Kennedy School program. I would even award it even four, were it not for the fact that the store employees are missing in action at the register and I had to go all around the place looking for someone to manage the check out when I only had 15 minutes between classes. I wonder with the employees engaged in the back, just how much stuff walks out the door. read more

This store is a huge improvement over the divided CVS stores that Harvard Square used to have. It was never fun to do half of your CVS shopping in one place and then walk a block to do the rest. But that's not the reason this place gets 5 stars from me -- that credit goes to the people who work there. I never fail to get excellent, knowledgeable service from both the pharmacists and the floor staff/cashiers. I don't know where they find these people, but they are all so nice and helpful, going above and beyond regularly. And they're personable, but not overly friendly, which can feel fake and a little creepy. Kudos to whoever does the hiring and training and to the awesome staff! read more

Quite small, but they had what I was looking for! And the guy working there was able to tell me exactly where it was. However, he was a bit chatty...I had to try to leave 3 times. read more

Worst experience ever!! We are visiting from out of town, celebrating my boyfriend's 55th birthday today. He had an ear infection so we tried the MINUTE Clinic. We waited 3 HOURS to be seen, just to be told we needed to get a COVID test before they could help?! We missed out on our boat tour because of it. Thanks for an utter waste of time! read more

This is a tiny CVS, complete with beggars outside shaking their coin laden cups at me. I was looking for some cheap chap stick and it didn't end up being cheap at all. I was desperate and purchased it anyway. The clerk was nice enough to come from behind the cashier to take me to where the chap stick though. I really appreciated that. But overall the store felt cramped, so I don't think it's a location I'd visit unless I absolutely had to. read more