This review is specifically about the pharmacy, not the front of the store. The front-of-store manager consistently provides excellent customer service. My experience with the pharmacy, however, was very disappointing. I arrived to pick up a prescription directly after leaving my doctor's office and was not feeling well. As I walked in, a pharmacy employee was leaving for lunch, and I overheard her say she did not want to return to assist us. A cashier at the store counter then informed us that we would need to come back in 30 minutes as the employee walked out. After waiting approximately 35 minutes for the pharmacy to reopen, the same person assisted me and she told me that my prescription still was not ready and that I would need to wait an additional 15 minutes. I was assured I would be called and asked to remain in the store. After waiting closer to 20 minutes with no communication, I approached the counter again. Thankfully, another pharmacy employee was very kind and he did help me immediately by locating my prescription. Unfortunately, the original employee never acknowledged me. read more

Terrible customer service with the fake out of order bathrooms sign. Trying to do some shopping after a long road trip and can't use the restroom. Shameful!!! read more

It is so very Sad that Maria was giving me an attitude, I say to the girls please do not say swear words in Spanish! It is very unprofessional, you are on the CVS clock. Jason. Please train these young girls, I have never been to a CVS store that is not up to CVS standards! Especially when you, Jason is not working and these two employees misbehaved . I feel sorry for you and your CVS in this town, Solvang... Cas is a sweet and kind worker, I do not remember who was the other young girl with the three of them. This employee with a long black hair with Cas and Maria started the Spanish swearing... Maria gave me that MAD look and she was upset that that told them not to swear in Spanish, again it is unprofessional to your CVS brand and my experience in shopping...Maria was defending her co-worker, whoever that young girl was??? I will contact the CVS Corporations and have her removed. There are so many many Harding working young people will do their job and respect themselves. Your crew disrespected CVS brand... read more

Never fails, always an issue when I come here! This time, rude, incompetent Maria was the issue, and I see here that she's been an issue for others. This girl was so clueless and rude. I gave her three coupons, two $10 cash rewards ($20 total) and one 15% off entire order. She scanned two coupons and they went through. She tried the last $10 coupon and was having trouble scanning it. I told her she'd probably have to punch the numbers in the computer as other employees have done for me when they don't scan. She rudely said to me "it scanned!" I was reading the screen and it only showed one $10 coupon scanned and one 15% coupon. I told her, she continued to lie to me, further insulting my intelligence as if I couldn't read. I told her she was wrong and asked if I can just please have that one coupon back and I'll try another time. She rudely said "No, it scanned! This one didn't scan!" And proceeded to hand me the 15% off coupon. I told her look at the screen! It took that coupon! And only one $10 coupon, not the other $10 one." She then threw all coupons into the receptacle in which they go and said I was wrong and it took all coupons. Of course, my receipt only reflected the one $10 coupon and the 15% off coupon. I will never shop at this location again. Buellton is much better and slightly more professional. I only go here for RX's now even if I'm in a pinch for time, I'd rather drive to Buellton and at least know I won't get ripped off/cheated due to incompetent, careless high school kids like Maria and Shitlolli or whatever her name is. read more

Most of Solvang had lost power for about an hour and eventually it came back on. We came here and the power had now been back for at least 1 hour. We noticed folks were standing outside the door trying to enter and clearly they HAD power b/c their lights were on. I was sitting in my car about to get out when a couple workers came to the door and opened them just enough to speak and said something to the people outside. I was like, if he lets them in, I'm getting out. He didn't let them in. We happened to be parked next to one of the ladies who was turned away and I asked her what he said. They were told to return in an hour. read more

CVS Pharmacy - Pharmacy Near Me - Solvang, California

This pharmacy has the most caring and supportive people. I was here in with so much pain and nausea. They went above and beyond to get my prescription filled immediately. I cannot recommend this location enough. read more

I was on vacation and had to pick up a few things twice and each time the employee walked me to the things I needed and then checked me out! Outstanding service that you don't get anymore in the big cities! Bravo! read more

This store goes over and above for their customers! I have never had a bad experience and last night while shopping, I was having a hard time finding products for my sick grandbaby, and the manager walked around with me and helped me shop for the best products. No one ever says they don't have time and they're always very helpful. The store is clean and I will continue to shop at this CVS and to continue to get my prescriptions sent there. read more

I have been using this CVS pharmacy since they opened a number of years ago have never had a bad experience. I've always been treated with respect and have always had good service with very little (if any) wait time in line. The mediocre rating of this pharmacy is skewed because the reality is that the people who tend to leave reviews are the few who are dissatisfied. The majority who routinely have good experiences don't think to stop and write a positive review of this pharmacy. read more

Great small CVS with plenty of helpful employees, who are willing to go the extra step to make every visit memorable.

How is a prescription a negotiation? Asking me what I expect to pay, then lowering it when I say a number lower than your system, then making me wait again for another 15 minutes for a price adjustment? I can have it mail ordered for a flat, low price and no hassle. Lost all of my pharmacy business. read more

The pharmacy manager is judgemental and not HIPPA compliant at all. She will embarrass you if you have a prescription based on her judgement. I have been embarrassed 3 times now. Once for my wife's pain killers to which she said "we don't get a lot of that around here" then my medicine and more recently my sister bs medication and he really needs help but she judged us again. The icing on the cake was when I changed insurance she made me wait for 20+ minutes just to say we can't honor your insurance but when I came back a week later they immediately found my insurance. I will never go back based on her judgemental awfulness towards people who really need it. I've been using CVS for 20 years and no one has tried to made me feel so bad. This brown haired curly pharmacy manager is truly awful. Also as a person who contributes and loves this community, no one person had been so cruel to me or my family. You have no idea what my family and I are going through so don't judge me loudly and publicly. You really should be ashamed of yourself. I won't say her name but she knows who she is. read more

Trouble filling my family members diabetes injectable medication. CVS kept claiming it was a manufactured issue and had the attitude of ..."oh well". After not being able to fill it for 2 weeks and my family members diabetes getting out of control, we called the manufacturer. Manufacturer says there is plenty supply but the distributor CVS uses was the issue. Family member returned to talk to pharmacist and she could care less. Blonde pharmacist completely dismissed family member. We have been with this pharmacist even before she worked for CVS. So disappointed in her professionalism and CVS not providing the service they claim! The other pharmacy staff do a good job. read more