Ken's always has been an excellent pharmacy since I've known about them years ago. Ken is always…read moreavailable at his shop, and is very professional, understanding and attentive towards my needs. His staff is also friendly, welcoming and knowledgeable. Ken has always put his customers first and both him and his staff work quickly to provide the best service at every one of my visits. I HIGHLY recommend Ken's for all prescriptions and medical product needs!

I would not want to go to any other pharmacy. The service is great. They are friendly and open to…read morediscussing any questions you may have about your meds. Thank you for the terrific service!

This is by far the slowest and most disorganised pharmacy I have ever dealt with. It is a ramb mess…read moreevery single time we come here. The ONLY reason we keep our scripts here is because they are the closest 24-7 pharmacy near us and sometimes we have crazy hours and need to be able to pick up our prescriptions at all times. Honestly, they would benefit from a complete overhaul. Half their staff at the pharmacy here has no idea what they're doing. You can clearly tell there is a gap in training. if you do not need a 24 hour pharmacy I do not recommend this one at all.

There are times when you just really need a grocery or drugstore that's open 24 hours, and this was…read moreone of those times, New Year's Eve 10 minutes to midnight! Zak, the manager on duty was a HUGE help! If you've ever tried to get your healthcare plan's OTC allowance used up at the end of the year, you know what a hassle that can be! Especially when the company's servers are so backed up they crash, their app malfunctions, and you cannot get anyone by phone, you have no recourse, but go to a store and try to find some things you need...at the very last minute. The Walgreen's employees were great! This is certainly not the way I expected to ring in the new year, especially after spending 8 hours trying to accomplish what should have been an easy task, and was anything but, because United Healthcare sucks!

I have been going to this particular Walgreens for years for my prescriptions. I don't tend to shop…read moreat Walgreens because I think most drug stores have higher prices than other stores. They will have sales that are pretty good sometimes but I do all my shopping at once. I do get my photos developed here and they are usually correct. The pharmacy is good and most workers are polite and helpful. The store is clean and the staff is generally polite in the main store area when I do go in. I have had a few issues off and on with the customer service in the main store throughout the years but typically the pharmacy is consistent.

When there is a long line at the drive through - five deep - the clerks should wait on those…read morepeople and not just the ones inside!! I spent 20 minutes in line because the inside people never paid attention to who actually got there first. People were actually driving off. This location Is usually pretty good but today they were a complete failure!

After several visits to this location with the same not great experience each time. I mainly use…read moreCVS for prescription pickup. I feel it's a cluster no matter how hard I try for a quick and seamless pickup. Today I called this morning and verified my RX was ready. Upon arriving I was notified it was not ready, but they would prepare it immediately and I could return in 20 mins. So I ran other errands and returned 1 hour later. I was told again the RX was not ready and it would be another 15 mins. I did not have additional time to wait this time and left. 30 mins later I received a text stating RX was ready and will have to make a third trip to pickup RX.

So disappointed in the tech that worked on 1/9/25 around 630pm. Husband went to get medication from…read morehis ankle surgery recently which mind you we use this location frequently in the last 6 weeks now. First he tells us the medication is $50 in which we knew was Incorrect so we asked if they ran insurance and the techs reply was that my husband needed to go inside in order for his insurance to be ran. We were confused because current Up to date insurance was already on file mind you. my husband explains he just had surgery and couldn't walk inside and the tech told him he could come inside or go somewhere else. just like that! Eventually after further back and forth, explaining the challenges of his injury, snow and Ice on ground walking with crutches etc his response was he could go sit in the car in the parking lot and someone would come out in 10 mins. 30 minutes later no one comes out and has to go back through the drive through. while the medication got filled, the way he was treated was down right disappointing, there was no integrity and empathy what so ever in this techs customer service! won't ever use this location ever again!

I recently visited Walgreens on 5455 Roberts St in Shawnee, KS to print some pictures for a…read morebirthday celebration. I was fortunate enough to have Eris from the photo department assist me. He was also covering the front register but was very patient, kind and knowledgeable. I cannot remember a more helpful person! In our current world it is rare to encounter a quality employee who is helpful with a great personality. I hope management reads this review and gives Eris a big bonus!! No, I'm not a relative.

None of the Walgreens in the area have the Novavax Covid 19 vaccine available. I called this store…read morein Shawnee, Kansas six times yesterday and every single time after wading through their excrutiating lengthy and stupid voice answering system, was put on hold for the pharmacy, and then hung up on. Yes, SIX times. Today, I finally got through to the pharmacy and was told they don't have it.

Combining a pharmacy, a nonemergency medical clinic, and essentially a convenience store takes a…read morelot of coordination. CVS does this coast-to-coast and executes a fairly consistent experience. This location is my preferred pharmacy and they generally meet or exceed my expectations. If you use the CVS app, then you can manage your prescriptions and get notifications when refills or new prescriptions are ready. It's a fairly seamless experience; you can tailor your experience however you like. At this location, you can pick up your prescriptions in store or via the drive-through and there is always someone working either side. Same thing goes for the MinuteClinic. You can make appointments online, submit your intake paperwork, and be seen same day. They offer routine immunizations, wellness visits, and minor medical needs. I find the nurse practitioners to be friendly and skilled, and I enjoy having this convenience. My only knock is that the pharmacy does close down between 1:30-2:00 each day. That's not a real inconvenience, as I know when their hours are, but I have been tripped up by it before. CVS also is big into automation, as if the app is not enough, self-service kiosks will let you check out quickly. The store is clean and well-stocked and provides a neighborhood convenience that definitely evolves with consumer patterns. P.S. And they print the LONGEST receipts of any chain.

This morning was the time for our annual flu shots. There…read moreis one person that works at this CVS always has every answer to any question. Today Connie also administered the shots in addition to her usual routine behind the check in counter. Always smiling, solves any and all issues. Connie deserves a Shoutout!

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

You can't get someone in the pharmacy at all. You have to leave a voicemail and you don't get…read moreresolution. It's all automated and does not work if you're calling on behalf of someone else. This is the worst system ever. Edited to add- the pharmacy called me back really quickly. But why can't I get a text saying the prescription is ready? They sent me a confirmation text when I had to leave a voicemail. This seems like so much extra work so know a prescription is ready. 1. I have to call and leave a vm for the pharmacy. 2. Receive a confirmation text. 3. Pharmacist has to listen to my vm and then verify information. 4. Pharmacist has to call me back (and let's hope I pick up) 5. Then I have to pick up my prescription When it could be 1. Get a text saying prescription is ready 2. I pick up prescription.

This is my neighborhood pharmacy, I've had a couple Covid shoots there, I have my Rx orders filled…read moreregularly, the staff is friendly and efficient. I've been using them for over 20 years. They keep the business clean. I give them a high rating.

I came back just for the smoked salmon - worth the drive from mid-town!! Clean store - hot food bar…read moreis clean & fresh - this is our favorite!

Daniel from the bakery department at this location was super helpful and friendly. Ordered the…read morecake over the phone and I told him what I kind of wanted and he made it came to life with perfection! The cake is just beautiful!!! Thank you Daniel! You're a SUPER STAR!!!!

I know people give the pharmacy at University Health a bad review, but considering all the patients…read morethat go there it's one of the best in city. They do answer the phones, answer your questions and will actually work to get your prescription fille, ie talking to your insurance company and your doctor. Other locations won't even try most of the time. Only down side is they don't take outside prescriptions from doctors not in their system. for the most part they always have my medication in stock and when not it's ordered and available within a day or two. They are even willing to find other Walgreens if there is a medication they don't have and need right away. Other Walgreens won't take the time to do that. Also it's nice that they have more than one person to help you which the most other stores don't.

Whenever I have a prescription to pick up, I make sure it's send to my Walgreens. It allows me to…read morebe sure that my prescription is being taken care of correctly. They have the best pharmacists and employees. They take their time when explaining me how to properly manage my medication and really do care.