I came in for a Loreal product…read more The hair specialist in the back took my number down to get back to me about hair treatments. They told me that the henna I have used to strengthen and relax my curly hair had destroyed my hair and that my grey hair would never be a nice texture. That no product would help. I told her that I was desperate for an immediate solution, even an imperfect one while I waited to hear back from her. She said there were none. I decided to look for the L'Oreal product anyways. It was $14, so I bought it. Lost business over $14. The Loreal product is wonderful. My cuticle is closed, and my hair looks the best it has in years. I greatly appreciate the salesperson who showed me where to find what I came in to buy in the first place. I was happy to pay extra to be pampered with a protein treatment. I will find a different salon to do so. I've dealt with enough hair stylists who do what they want rather than listening to what their customer is asking for. The hard sell is not what I needed. This is not how you should get clients. It's a good store. Clean, and well staffed. Maybe just be careful of the folks who will tell you that your hair is a lost cause - it may only cost $14 to fix your problem, but they are selling a service not fixing your issue. Disappointed to find that hair at Ulta is no different than taking my car to the mechanic. Refusing to listen to the customer, trying to sell services that are unnecessary, and refusing to provide simple solutions if they can't make it expensive.

Nice to be able to get in and out when you know your purpose…read more I asked for guidance to Neil polish. I received direction. Selected my color then headed to mascara. Chatted up another patron who guided me to the brands to checkout. Needed help again locating the brands, the same nice beauty assistant helped me but recommended another. All within 10 or so and boom. at the register and checked out! I even got my receipt via email!

Excellent customer service with honest input. I was tired of plucking hair off my clothes and…read moredecided to get a wig! Amazing selection of styles and colors. The final plus is their skin care products. They set me up with a n eyebrow product to secure that my eyebrows matched my wig! I asked about eyebrow products and she stepped into action! Highly impressed. Easy parking too! Oh, I promptly went and got a short haircut!

Went to this store for wig getting ready for Chemo. Stefanie was fantastic. She spent so much time…read morewith me to make sure that I got something I was really happy with. Really appreciated her help. She was very knowledge thanks so much!!!!

Great selection of varied cosmetics and perfumes. Easy access and friendly staff. If you call…read morethem first, they will tell you if your product is in stock.

Great prices. Helpful women working here. My go to for skin care at more affordable prices. Their…read moreclearance stuff is a 'must check'

Katie is the best stylist! She always gets my hair just perfect every time. She notices every…read morelittle thing and doesn't let you leave until she's happy! That's says a lot about a hairstylist who is going to go out of her way to make sure you're perfectly happy every single time without fail!

The benefit arch exports are wonderful they take there time and they are truly talented at wax and…read moreapplying lashes!

Had to pick up some beauty products while I was in Kansas City, so we swung through Sephora. This…read morelocation is nice and very spacious! They had more brands than my usual one in Chicago, and the layout was different too. I liked it! We stopped by shortly after it opened, and it was already pretty busy! Over all, employees were nice and products were easy to find. Its location within the plaza is great because there are lots of other shopping spots surrounding.

Friendly greeting by Lexi. Assisted in locating eye mask and…read morecream as well. She was well versed in the different product lines and if not we both took a gander at the ingredients. In the end I was able to use my card rewards and get my birthday gift. Just gotta love those freebies and options to try! The cashier was also helpful and patient in explaining the options. The store is very clean. You'll get to try some of the products if there's a sample displayed and they even have travel size perfumes with samples too.

I found Associates who could help me locate a product I was looking for. Your associates are very…read moreknowledgeable and friendly. And most importantly, you have plenty of staff to help your customers. That's refreshing. Sometimes you go into a store. I can't find anyone to help you. Ultra is the best.

Quick return of prior purchase…read more Supv Destiny &, Kiara helped me out. Partially paid with a credit so assistance was required. Both were friendly and got everything squared away. I love how everytime I show up I'm greeted upon entry and service is really served with a smile!

Annie is a money hungry stylist that overcharges her clients for haircolor, highlights. Its…read morefreaking ridiculous how much she charges. She intentionally started charging me extra after she was complaining to another stylist that I used up all the "toner, bleach" As you can see in the receipt that I posted, she charges me extra for "product, toner, and olaplex treatment" oh wow. Charges me a whole bottle of toner. And the olaplex treatment? That should have been complimentary. Rude. Seeing that shes a master stylist and already charges "starting at 160" no clue as to why. Whats next? Charge people for hairbrush and water usage? Basically if you go to beauty brands-you are paying for their rent, utilities, heater, air conditioner, brush, combs, capes. Just know that next time you pay. I won't be going back to beauty brands to get my hair done nor any other salon in town, cuz you know what? I'm coloring my OWN hair. I'm learning all the lingo stylists use. Thanks to the internet, there are tons of do it yourself. And honesty its not that hard. Also as far as using "professional salon hair color products" that only licensed stylists can buy yes, there's a website where non licensed people can buy. Probably a good reason why they don't sell the "secret" use only licensed hair color products at the stores is because they want people to go to the salon and spend hundreds of $$$$ on bleach, toner, hair color. Now why is it they sell bleach and hair color at the stores like sally beauty supplies but don't allow non licensed people to get their hands on salon professional hair products?! Cuz they don't want the public getting their hands on them and do their own hair -which means all those hairstylists would be out of a job. $300 -$400 going to a salon and pay that?! Ridiculous. Since when is hair considered luxury? Cosmetic surgery is luxury. It makes sense it costs thousands of dollars, it takes 10 years to become a doctor. But a stylist goes to cosmetology school for what 9 months and tuition is $18,000 to learn colors on the wheel and how to look at swatches? You people keep overcharging for your prices and you'll be out of a job cuz no one wants to pay $300 just for bleach.

Praises first: Lilly was AWESOME! Very polished and personable stylist. If she were to relocate to…read moreanother shop, we would definitely patronize her services. But, here is the reason why we will not be back to Beauty Brands on The Plaza: I imagine that you would have to actually go out of your way to hire a staff so impersonal, rude, and condescending as the group that were on staff on a recent Saturday morning. We are sympathetic to the challenges of hiring and retaining qualified personnel in recent years, but what we ran into at Beauty Brands on Ward Parkway was almost comically dysfunctional. We may have been witnessing the second stringers, but it cannot be excused, the hiring of people of this callous disposition toward paying customers.

Just had my first appt at Mia Bella..this place is amazing! I went in for IPL (stupid brown sun…read morespots) and... I didn't even get it. She recommended waiting a bit to let the summer tan completely disappear... I mean she could have done it but wanted me to get the best results which means waiting. Who does that?! Every other spa would have done it and then just tell you to get multiple to see results. Not here...really talked with me about what I wanted, options and recommendations and did not recommend the most expensive. So I got a HydroFacial, cause why not, and I felt refreshed and dewy. Made another appt for IPL in a few months. I'll update after and let you know how it goes, but if it anything like today, it will be fantastic.

I've been getting injections here for the last few months and love this office. Everyone is…read moreprofessional and friendly, very through about explaining what will happen, and I just had my first hydro facial and dermal planing here and my skin is dewy and clean. Highly recommended this office for aesthetic services.