Yeah no....came on around 8pm on may 5th and the two associates were racially profiling me. The white bald man asked if I needed help while I was looking at a soda near the exit because I was checking out and the self checkout is right by the door. Then as I'm checking out the Indian man with glasses comes up behind me and says I'm paying wrong. He was in the candy section and magically appeared behind. Like you're brown too sir. You are not any better since you work there. Pathetic. read more

How is the whole store open @7am but not the pharmacy!? It's literally CVS PHARMACY!! Never heard of a pharmacy not open until 10am extremely late opening. read more

I like my neighborhood CVS I'm so glad we have one in the area! The ExtraCare system and CVS Pharmacy are both fantastic. I appreciate how CVS regularly emails me about discounts on certain days it's so helpful. The staff here are generally friendly and welcoming, which makes shopping a pleasant experience. I especially love the makeup aisle, grocery aisle & household aisle they always have a great selection of new products to explore! read more

Do NOT go here to take photos. They're short staffed and nobody is really interested in helping you out. They are incompetent and inefficient. I got blurry passport photos and when I asked, they said it checks all the boxes and it would pass. And this was after making me wait 30 mins to figure out how to work the camera, while also helping other customers at check out. read more

Always a line and takes forever. Lately have been out of my medication and I had to get it elsewhere so I just switched to a pharmacy farther away but run much better read more

One of the afternoon shift supervisors has terrible customer service. We tried asking a question relating to printing tags for postal service and he was very dismissive and said that was not possible and with attitude said that he does not work for the postal office. read more

Pretty stupid how there's ALWAYS only one person in the mornings. And its always the same rude old cashier who lies about having a coupon in ur account that she "found". Also your pharmacy never helps customers they are way less on hand than other cvs pharmacys ive been too. They always have me wait for some other worker to help me. Things would run much smoother if they knew their way around the counter read more

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- low staff - standard cvs Standard CVS. Main problem is lack of staff during regular hours. Defiantly nice to have a local cvs though. read more

The pharmacists at the location are entirely rude. They have no concept for patient care. Feels like we are bothering them to pick up our prescription or receive a consult for a new medication. Pls train them better on how to effectively help the public. We live in the area so it's easy to come to our local pharmacist bit thru never fail to remind me that I should make the effort to drive to the next available pharmacy . read more

Pharmacy line is horrible. Always one staff working at all times, no matter when I come. Slow slow slow what should be like 5 mins turns into like 15 to 20 min wait. Hire more people. Oh and your pharmacy hours are ridiculous, and your staff need to be more patient and respectful towards people. Not everyone is an a******. read more

Had to get my flu shot & Covid booster. Website was easy to use to schedule & get the booster I needed ( Moderna). It was pretty busy and even with an appointment, still waited 20 minutes to be helped. Pharmacists was nice and had an easy hand with giving the shots. Not much pain and minimal soreness. read more

Love this store. it's convenient. It's clean. And I'm always able to get what I need. Cashiers are very helpful to self check and those that they are checking out. Love the monthly care pass. I use it regularly. read more

We sure miss the days when we had Long Drug stores. CVS has to be the worst drug store chain out there these days. At least Thrifty's had good Ice cream. Please close down so we can get a Walgreens or a decent chain in the neighborhood. read more

CVS Pharmacy - Front entrance to CVas - Drugstores Near Me - SAN JOSE, California

Beware if you are going to stand in the Pharmacy pick up line.... Do not bring your kids. The pharmacy pick up line stocks & displays personal intimacy products - Condoms, lubricants, etc. Tried to contact manager to see if he/ she maybe able to help. manager is never available at store to talk read more

Very close to Evergreen Valley College which is a plus! Lost a star because of how expensive it is. Why is my chapstick $4.58 after tax... Overall took us about 8 minutes to find the chapstick. Staffs are helpful. Lack of staff though. Chapstick was scattered all around the store. Pretty unorganized. read more

CVS Pharmacy - Drugstores Near Me - SAN JOSE, California

CVS is known for being a pharmacy first, and an odds and ends type of store second. This particular location is one of their smaller stores, so don't expect it to be a Target "like" experience. I don't ever drive out here to specifically fill a prescription or buy candy, but since it is in the same complex as Honey Berry and Pizza My Heart, it is a pretty convenient option. They tend to move things around in the store, but it is small enough to where you will eventually find what you are looking for without asking for help. Cashiers are not that friendly, as they tend to stare at you with blank looks on their faces. Overall, it is in a prime/convenient location, but they need a bit of work on their customer service skills. A solid 3 Stars for its location, and a 1 Star bump for carrying Icebreakers Ice Cubes gum! read more

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I've been here many times and every single time I have my Dr. send over a Rx, I'll call various times throughout the day to make sure they've received it. Well, every time I call no one ever picks up. I've called 5 times and no pickup. When I arrive (and this also has happened every single time), the Pharmacist tells me it will be 30 mins to an hour to fill the Rx. I don't understand how this continues to happen. Suggestion is to pick up the phone so we can drive over when we know our Rx is ready. read more

Fact: Very nice staff! Have been a fan for two years. And I have been Consistently impressed. Generally - all are Helpful, friendly and efficient. The Pharmacy is famous for being one of the busiest...great staff. read more

Horrible service. Front clerk was very rude with attitude. Would not recommend this place.

This cvs has to be the most HORRIBLE cvs I've been too, The staff are very lazy they don't know what they're doing and the a lady who I think is the manger. She is not appropriate. Each time I'm there she follows me around or my family that I'm with shopping at this cvs, I honestly think she's racist to Mexicans,Hispanics,Latino/a When some people are at the checkout she looks into people bags that is NOT okay! Invasion of privacy!! This lady also has her mask half down when she's a worker she should have it all the way up! I've been to this cvs for a few years now and this is the most horrible one ever.. read more

To the "customer service" employee named James working at 8:09 Pm on October 22, 2020 at this location you seriously lack customer service. 1st you were lazy and did not want to assist with checking us out and told us to do self check out. By the way, that self-check out stand will one day take your job as it can service humans better than you. 2nd, our phone number did not work we asked for help with our phone number entry for the "CVS Extra Care card", you said there nothing i can do....So we asked for you to sign us up and you stalled and said "i guess I can" with a very rude tone. You need training and CVS managers need to know you are terrible at representing your store. You lost our sale and with that attitude will continue to lose more unless you change your attitude. read more

PHARMACY DOES NOT OPEN AT 9 IT OPENS AT 10. Just an fyi in case anyone else thought about trying to fill a prescription before work

Watch out for the pharmacist Mai Dang! She is racist and incompetent. Half an hour late for a scheduled vaccine appt and almost gave a COVID instead of flu vaccine. She also let people who come late for their appts go before those on time. Rude, unprofessional and a disgrace to have ever met!! read more

After CVS took over for Longs they did some major rennovations...no more plastic-like floors...it was all replaced with carpet. They tore down the two entrances and kept the one on the left side. I haven't had any issues with this CVS... convenient location if i need to purchase something quick. (I do prefer Walgreens but the prices are better here at CVS). I haven't used their phamacy nor their photo department so I'm not sure how the quality of service is there... Don't forget to scan your CVS card for extra coupons at the kiosk. I frequently get $5 off $15 purchase coupons or $4 off diapers. (if you're worried about privacy issues they have a standard card they scan at the registers so you can still take advantage of their sales) read more

CVS Pharmacy - Drugstores Near Me - SAN JOSE, California

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Based on the ridiculously-complex-corporate-pharmacy-booster-scheduling.... CVS pages and their bot there of course, were dysfunctional. The nearby Walmart scheduled it painlessly!! And yes, I've had the same experience with the staff here: rude, untrained, arrogant. Its really not their fault, it's their lazy management who aren't interested in training staff appropriately. read more

I don't know if she works at this pharmacy anymore, but there was a woman who worked here that was absolutely wonderful and helped me out when I really needed it. That was a while ago but I want her to know that someone out there is still so grateful. read more

I have been going to this CVS for at least the 5 past years. I usually come here to pick up my mother's meds. I have never had any problems at the pharmacy or with the main store here. It is a place I can trust to get my Covid and Flu shots. Parking is always available. No long waiting for anything. It isn't a large store but they seem to carry everything that is needed. The management here seems most efficient. read more

I've lived in evergreen for 20 years and this CVS has the laziest employees working there. They rarely answer the phone and when asked if they stock a particular item - they say no without even checking - even after I showed him the item online. Management is horrendous - and they lead by example. read more

Incompetent, unskilled and stupid staff at this CVS location. Pharmacy counter and main checkout counters are out of sync and talk two different languages. There is no foot traffic and still everything is done here at snail speed, Lol!. Unless it is urgent, don't buy OTC drugs from here, this location is amongst the most expensive and has a markup of almost 100% compared to Walmart. And yeah, cvs.com prices are cheaper than their instore prices. Overall, Google is your friend to search a different store :) Sample price comparison if you don't trust me :) https://www.walmart.com/ip/Emetrol-Nausea-and-Upset-Stomach-Relief-Liquid-Medication-Cherry-4-oz/16627557 ($5.98) https://www.cvs.com/shop/emetrol-for-nausea-cherry-flavor-4-oz-prodid-813977 ($11.99) read more

Grumpy and rude Clerks at the Pharmacy. Not naming any names, but it's a woman that's been working there for awhile now. Poor customer service. Please train your staff to be nicer and to scan both types (medical first instead of pharmacy) under same insurance if one doesn't work. You made my daughter have a panic attack because of this! read more

Most of the employees are rude and are not wearing their masks over their noses, and not staying 6 feet away from customers. I got pictures printed just to have a third of them be completely black. My medications are never filled on time at this location read more

CVS Pharmacy - All black photos I paid for - Drugstores Near Me - SAN JOSE, California

Had a prescription sent to a CVS pharmacy by mistake by my doctor's office. Not covered by insurance. CVS charged over $300.00 for 30 tablets and suggested I get a discount coupon. A nearby pharmacy (Wellness) charged me $46.00 for EXACTLY the same medication and same number of tablets ( more than 3 times as much). It is incomprehensible how CVS can get away with defrauding customers in this manner. read more

They are crazy rude at this CVS location. I went to pick up a UPS package for a friend following the UPS rules to pick up a package for someone else (bring tracking number and ID). They not only ignored those rules and didn't give me the package (which I could maybe understand to avoid problems as the package was not under my name), but the cashier was really rude. I tried to ask a couple of questions very politely, and she didn't reply to any of them and just gave me the same super rude reply all the time until I decided to leave. Based on my experience I would not recommend coming to this CVS read more

Warning, the pharmacy behaves Fraudulent. I have full coverage, after my doctor verified my information they did not take my insurance they gave me a hard time they insist on charging me in cash or cc. They call it "new patient fee" for me that's illegal because I have full coverage. I will file a complaint for non ethnical behavior and fraud. I was going back and forth from the doctors office to the pharmacy, It took two days for me to get my prescription. Shame. read more

This CVS is convenient since super close to the roommate's house. This is good when I'm too lazy to make the drive to Target. The location has all the standard offerings of a CVS. So when I need some toiletries, snacks or alcohol, I can find everything here. Cashiers have always been super nice and helpful. But sometimes the checkout lines can be a little long as they don't have that many employees working the store. So if a lot of people are shopping at CVS, it can take a while to get out of the store. Other than the wait when it's busy, this is a good go to drugstore. read more

Cvs follows the trend in following iphone/ipad accessores. it's in a small cubicle nearby the cashier's (10 feet). not the cheapest @5.99. neatly packaged in a binding plastic strip. different sizes of end plug-ins available. (make sure u buy the right one) -walgreen@8 -home depot@5 -ross @10-15 -daiso@2-2.88, cloth cords fray easily notes: -finally a reason to check out cvs to see what other new items available lots of space to carry to items, departments. -glacier water higher here @.35/gal. read more

Horrible customer service! I went here with my eight year old daughter and they continue to charge incorrect prices! There has been a problem with their computer systems not computing the prices correctly. This has happened before. They need to check their prices. This has only been a problem during a timeframe. It never used to be like this! read more

Worst CVS I have dealt with. Almost all medication is out of stock and they delay and prolong the refilling of prescriptions. This is the first time that I see prescriptions not being restocked, imagine all the other patients with life threatening illnesses that need their prescription pronto. It seems like this pharmacy does a lazy job restocking inventory and managing basic housekeeping services. Mind you the customer service is not pleasant and most people get treated like dogs when spoken to. This is by far the most problematic CVS pharmacy in the area. Will be escalating this to corporate. read more

Had a rough day at the doctor's office, it was nice to be treated with kindness at CVS. Had my flu shot and medication picked up. With low staff the team kept the line moving. Totally understand people's frustration waiting inline since everyone seemed to be sick :/ but the workers there did their best given the traffic and staff numbers. Glad they're positive while dealing with the craziness of COVID. read more

Staff is always very nice and helpful. Love the fact they have self check out. Thank you!