Came by the other day to grab some groceries and it was a quick and easy experience. Parking was plentiful in the private lot. Locals were blasting music in their cars for others to enjoy?!? The clientele was rather different. Upon entering, I saw a couple go out the exit, with the gates beeping. The couple had what looked like a LV bag...maybe it was a copycat?!? The produce section was well stocked and competitively priced. Fruits were pretty fresh too. The number of self check-out stations have gone down drastically with only 4 for the entire store. The vast majority of the checkouts were staffed. read more

I always appreciate how Walmart offers such a wide range of options for every need, especially when it comes to finding good quality at a low cost. You can almost always find exactly what you're looking for. Yesterday, I picked up a nail polish remover pad, and I tried it right after checking out and it worked great! I was so impressed that I went back and bought two more. The customer service in the cosmetics section was also really helpful and friendly. Overall, a great experience. :) read more

Walmart Supercenter - Department Stores Near Me - San Jose, California

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Earlier today I purchased two steam cards each for the amount of $20 each so that equals $40 total when my son tried to use the card the cards were not valid because the code was already used when I tried to return the cards the cashier that sold the card stated once it was sold they cannot return my money but they could easily take my money with the purchase they said I had a call the card but when she called the card on the back phone number they don't pick up what kind of business is Walmart they don't do good customer service read more

Genuinely one of the dirtiest stores I've ever been to. Employees were under-trained as well, had to explain how to scan a gift card with their system. read more

I had an amazing experience today at curbside pick up shout out to the associate Maria

This is for the curbside pickup only. It's pretty nice and organized. It's much better than when they had it in the back of the building. You just follow the app instructions and will ask you the number. Easy enough read more

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It's sufficient, especially for Walmart. Walmart is amazing at mediocrity. I haven't been at this store for years and it hasn't improved. I got a couple of things and went to self-checkout. Looking at all of the lines, it appeared that Christmas was near, even though it was January. Self-checkout wasn't too bad and people were paying better attention than they do on the streets when driving. There weren't any hiccups with the machine and the attendant was agreeable. read more

Customer service was terrible, staff looks like they didn't want to help nonchalant with help like they hate there jobs and this was at the return service line. My wife and I walked there because we picked up a shark vaccum off the shelf and it was price on the shelf as $212 we went to the checkout about 844 pm and they rang ot up and it was $357 so we were told to guest service to get a price decrease as what the price was on the shelf and they didn't want to honor that at all we were just told oh it was on the spot and I was like that's not our fault it was in the wrong spot. Out of my years of customer service never ever I had been respected that way, staff showed they didn't care or tried. That was a disappointment from staff and you can check the cameras also. read more

The store manager and store employees are greedy and take all the needohs I see them taking all the boxes to the back room and laughing well the Parents go back home empty-handed to they're kids and the store manager Diana said there's a limit too, but I saw her employees taking them all greedy read more

Had to do a pick up order at this Walmart location for 3 items and ended up waiting for an hour and a half. When you pull up to the pick up area on the side of the building, there's maybe 37 pick up slots and it's all taken up. After waiting over an hour, you can tell every other car has been waiting for 1 hr+ as well. If you can, just go in the store and don't even bother with a pick up order or maybe even have it delivered straight to your house! Pick up is really not gonna be faster or more convenient. It also seems like there's only 4-5 workers slowly bringing loads out to cars. I don't blame the employees but I blame the Walmart system in general! Never had this issue with Target. Also spoke to the car next to us and they said they waited 2 hours. read more

I'm writing this review to shout out the cashier by the name Jasmine she was incredibly patient and went above and beyond to help me. It's Monday April 20 and this was at around 2:45pm. Thank you dearly read more

This review is for the wonderful customer service, provided by Cecilia a little old lady who helped me get the cough syrup out of the locked cabinet. When I told Cecilia, thank you for helping me, she responded, "Sir it was my pleasure helping you." I appreciate amazing people love helping others. Thank you so much Cecilia! You're amazing! Overall: 20/10 read more

We don't have a Walmart where we live so whenever we are in the South Bay we make sure to visit. Sometimes, their prices are better than Target's. This Walmart is stuffed with merchandise. I wish their craft section was better. It used to be bigger. They also don't have a lot of craft merchandise on the floor. Everything is locked up. They don't seem to have a bell to call a clerk. You have to hunt one down to open the cabinets for you. That's the only bummer. read more

I wish I could've stolen the one item I came for. Half the items you need are locked up and half the workers there can't even help you unlock the fucking thing. I waited 45 mins after asking 3 people to come open the case, nothin. Me and 10 other people waited I even went to the bathroom that has 1/3 urinals working with no soap dispensers working, no paper towels or blowers working Nuke this place. Please read more

Today I went to Walmart to buy a gaming console. I politely asked an employee of Asian descent for assistance while she was not helping any other customers. Unfortunately, she seemed unwilling to help, and because I did not fully understand what she was saying in English, she suddenly started raising her voice at me for no reason. She then turned around and closed the cabinet where the products were stored without assisting me. Fortunately, another employee named Mariko arrived and completely changed the experience. He was extremely friendly, patient, and professional. Despite the language barrier, he took the time to help us, explained everything clearly, and treated us with respect. Not only did he assist me with the purchase I came for, but he also provided the kind of customer service that every customer deserves. This happened during the afternoon shift. My experience with Walmart customer service was disappointing overall, but Mariko deserves recognition for his excellent attitude and professionalism. Walmart needs more employees like him. read more

I never been inside this Walmart like ever . I've only been to the curbside pickup and that at times can be very slow. But I went inside to finally take a look and wow I was amazed it was very huge , very try clean and organized! The lady that yep me to retire my items as very nice and when I went to the cashier she was also nice . So my experience here was pleasant read more

This place is horrible. Placed a curbside pickup. They asked me to text when I'm on the way and text when I'm here. You'd think it'd be a quick process. All the orders should be ready and lined up. Bring it out when it's time. No ! I've been waiting over an hour in the car here for my pickup. Best part is I ordered 1 thing. Still waiting with no update. Went inside to ask if I could buy it instead. Workers inside were no help, had no idea where I could even find what I was looking for. Shouldn't be that hard. Won't be coming back. Get it together. read more

I ordered an item online specifically to avoid the hassle of waiting for someone to unlock the in-store cages. However, when I came to pick it up (already inside the store), an employee told me I had to go back outside, get in my car, and locate the pickup area--something that wasn't clearly marked and was difficult to find. I then had to navigate a chaotic parking lot and wait another 10 minutes in the scorching sun before someone brought out my order. The employee who delivered it didn't verify my ID, even though Walmart claims they do this for secure pickups. When I opened the bag, I found the bottle was poorly resealed with packing tape, and the plastic hygienic cover that's normally under the lid was completely missing, and cream was clearly used. This is a product meant for your face--how could anyone feel safe using that?! The staff should have know that this item was in no condition to be re-sold. Completely unacceptable experience from start to finish. read more

Walmart Supercenter - Moisturizing cream - Department Stores Near Me - San Jose, California

The store may have things locked up but the staff are very helpful. It's is go to place if you're looking almost every thing under the sun. The tech offer is a but outdated. They have free Wi-Fi. There phone service there at to get pre paid phone. The cashier lines are long. They are currently hiring for more people on the floor. The store is very bright but one Downside is the air conditioning some is working very well and some days it's hot as heck. They have photos services and they do passport pictures in one hour. They also have money center if you have to pay bills but lines are long. I do hope they hire more people. It's a good Walmart. read more

This place is a absolute joke if you can find someone who speaks English there your lucky, even if you do you still won't get any kind of customer service. Completely disgusted how this company operates. read more

This review is for the Bakery department only. I recently ordered a custom cake from the Bakery department at Walmart. I placed the order online a few days in advance and signed up for text updates, but I didn't receive any updates apart from the confirmation of receiving my order. You can also check the status of your order online but I noticed it wasn't updated in real-time as my pick-up time was set to 1pm and when I checked at 1pm, it still said it was not ready for pick-up. When I arrived to pick up my cake, the worker was super nice and the cake was ready for pick up. I saw people customizing Walmart cakes on social media and knew I wanted to use Walmart for my next cake for my next milestone. I got a six-inch custom cake with white icing and a white shell border. I planned to decorate the rest of the cake myself for that Pinterest aesthetic I've been seeing online. I was thrilled with the outcome! Tastewise it was good, the icing was pretty sweet but I liked how the cake inside was soft and moist. I recommend giving the custom cakes a try for your next event. read more

Walmart Supercenter - How I received the cake - Department Stores Near Me - San Jose, California

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Please fix your electric carts so people with walking issues can shop there. I was there yesterday and no one was able to help me.

Walmart just keeps getting worse esp this one Less than 1/3 of the self checkout are available for customers and at each one an employee is running it. If you're gonna run self check out at least work fast. It's self checkout for a reason. I don't have 10 minutes to check out 6 items and entertain you. Employees are slow and like to crack rude jokes. Indian lady tried to crack a rude joke while trying to check us out. Just do your job. read more

Walmart is always the best place to go, just know what time is the right one , but the prices are always good, most of the time is fresh and if you do delivery and don't spend your time it's even better . I like Walmart . read more

This location is always busy and congested. A lot of the items such as hygiene products and motor oil are behind locked glass cases. Parking is hectic and it is best to park further to avoid someone parking super close to your car. read more

This location in spite of my paying the $5. Express delivery fee, agreeing to pay the driver $18.98 tip and that the store is WOTHIN 1.4 MILES FROM MY ADDRESS returned to the store. Missing items , substitute d items that did not match the specifics such as unsalted vs salted ect ect ect. I have had Nothing but difficulties using the delivery service the past 5 times I've tried. While I'm sure Walmart will get the huge issues their shopper/delivery service has ironed out eventually? Until they do I will save myself the enormous headaches and stress by using Amazon or another competitor until they do read more

Nancy and Lisa need more training. When a customer politely comes to ask for help, they instead would rather stare. And yes, they got a staring contest with me, because why couldn't they respond? Yes?No? Something at least. I literally had to go ask someone else! For something so simple. SMH.. customer service non existent. read more

Cashier Jenny at register # 21.., was excellent. Fast and efficient, also bagged all the groceries. I was very impressed. read more

Walmart Supercenter - Expired - Department Stores Near Me - San Jose, California

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While I've definitely reviewed retail businesses in the past, they've always been of the smaller variety and/or some beloved sort of place. There's never really been much of a point when it comes to big box retailers; you're going for a reason, you know what to expect, and a Yelp rating isn't going to change anything. However, I need to vent and in the only way a Yelper knows how - by writing a therapeutic one star review. When it comes to me and Walmart, our relationships has never been one of love. Rather, the majority of my visits have always been more out of function and convenience than an overwhelming desire to peruse the aisles. Without a doubt, they carry a wide range of goods and their prices are generally very cheap, which makes them a terrific one-stop shop for whatever you need. At the same time, the quality of some of the stuff they sell is just as cheap as their price and the vibes always feel so sad and dreary. The one thing that I've never had issues with are the store associates, who I've generally quite found to be quite friendly and helpful. That is, until my last (and last) trip to this location... After making the drive down here from SF, I wanted to relieve my bladder of my morning coffee and followed the signs to the restroom at the front of the store. As I walked up, I could obviously see a worker parked outside the door to the men's side with a cleaning cart, waiting for the last customer(s) to finish. Since I wasn't familiar with this particular store, I wanted to ask if there was another restroom in the store that I could use or if I should just wait... Me: "Excuse me, is this the only bathroom or-" Worker 1: "The bathroom is closed." Me: "Oh I understand. I just wanted to ask-" Worker 1 (in an annoyed, louder tone): "Bathroom is closed for cleaning." Me (frustrated): "Yes, I can see that. I'm just trying to ask you-" Worker 1 (tersely): "I don't speak English." Me (also annoyed): "I'm just trying to find out if there's another one." Worker 1 (dismissively): "Okay." To be clear, this worker's English seemed perfectly fine (her attitude was definitely fluent). However, even if she didn't really speak English... Me: "Excuse me, do you guys have another restroom in the store? The one in front is closed for cleaning." Worker 2 (looking up from his cell phone): "Yeah, it looks like they're cleaning it, so you can't use that one until they're done." Me: "Yes, I know...I'm just trying to find out if there's another one in the store." Worker 2: "Well, if you want to use that one, you'll have to wait." Me: "So this is the only customer bathroom for the whole store? Nothing in the back or anything?" Worker 2: "Oh yeah, we have a bathroom at the back of the store. You can use that one, if you're looking for another one to use." Me: "..." read more

If I can give zero star for this store, definitely a big zero star for this Walmart. They sale an item with no tag price and even customer wait in line for long time to check out they said no tag price for this item, you can't check out at all and no other staffs can help to check the price. Customer service is so bad, the staffs are not willing to help the customer, even the cashier is not friendly, when I ask " could I have bag, please?" Cashier just didn't say anything like I am not a real person there. How could you do a business in the U.S when you don't have any customer service skill? read more

This is about grocery delivery. You cannot count on this store to find a driver to deliver your food sometimes. They have assigned 4 drivers to my order this evening and none of them have showed up to pick it up. Why even have delivery drivers contracted if you can't get one to deliver the groceries. I put in my order at 2:00 p.m. today with the delivery window of 7:00 p.m. to 9:00 p.m. It is now 10:05 p.m. And I just got the second email that my delivery is delayed. We've had driver steal orders they were supposed to deliver. We've had drivers get in front of our house and then take it back to the Walmart store. And now I can't even get my groceries that I ordered at 3:00 p.m. today. There's got to be a better way for Walmart to do this. read more

Everything you need at reasonable pricing. Can spend hours looking thru all the amazing deals. Quality of clothing has gotten very good as well. read more

This Walmart is very close to my place so I come here to do grocery shopping often. It's pretty spacious. It's not super clean like Sprouts or Whole foods but not too bad. Acceptable. Price is affordable, cheaper than Safeway. For the most part, produce is pretty fresh. I'd recommend going in the morning to have more choices. The deli department probably my least favorite. It usually takes forever for someone to help you and people work there are not really friendly. Besides groceries, this Walmart also has Pharmacy and other stuff so it's convenient to go to 1 place and get multiple things. read more

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Absolutely horrible service!!! I asked a total of 12 workers to unlock a cabinet for me and not one of them helped me!!! They all acted as if they couldn't - but all of them have the phone in there hands - finally a worker announced on the intercom that I needed assistance no one ever showed up! This store sucks!!!! I won't be shopping in this dumb ever again read more

Why every time I shop here do you never have bags? I spend over $250 every shopping trip. At least if you can't figure out how to order bags then sell reusable bags or have produce boxes for people. I'm sick of it though. I work at Safeway and if we come even close we drive to another store and get more bags. It's such an inconvenience for customers. Only thing that was good was there were plenty of checkers. Having to load every item into the cart, then out to pay. Then every little item to my trunk. Then I bag it in my trunk when I get home. ORDER MORE BAGS!!!! I don't know why it's so difficult. Every customer in front, next to and behind me complained about it. I spent $324 today, I want bags! read more

This is the standard Walmart in the area. I usually only stop by pretty quickly if I need to get something. There's actually a pretty wide selection of items, but I always feels like it's too crowded and some kind of chaos happening. I was surprised to see that they have quite a bit of premade food and groceries. The pizzas that you can cook at home are a pretty good deal. The customer service is lacking and one of the managers I've interacted with was rude. It's interesting that even with self checkout, an associate has to give the one checking you out. read more

I recently visited the Walmart store to take advantage of their "lowest price guaranteed" policy, expecting a smooth transaction. Unfortunately, my experience was anything but that. I had found an item on Walmart's own website (not a third-party seller), priced lower than in-store. Confident that Walmart's price match policy would apply, I approached the customer service desk. However, when I explained the situation to employees Elizabeth and Paloma, they refused to honor the price match, citing two conflicting reasons: 1. The item did not show up in their in-store inventory. 2. Therefore, they were unable to price match the website listing. This was frustrating and confusing, as Walmart's own policy clearly states that items sold on their website (excluding third-party sellers) are eligible for a price match. I had already verified this policy beforehand by calling Walmart's customer service hotline, where I was assured that my situation qualified. When I explained this to Elizabeth and Paloma, they remained firm in their refusal, which contradicted both the policy and the information I had received from customer service. Their unwillingness to even attempt to resolve the issue or escalate it left me feeling disappointed. As a loyal Walmart customer, I expect better adherence to policy and professionalism from the staff. The lack of consistency between online policies, customer service representatives, and in-store employees reflects poorly on Walmart's commitment to its promises. I hope Walmart management takes this feedback seriously to improve training and communication for employees like Elizabeth and Paloma. Customers should not have to fight to get a policy honored--especially when it's printed in black and white. Walmart, if you guarantee the lowest price, please ensure your team follows through. read more

As the only Walmart in town, it has a lot of things but also not the things you need. Couldn't even find KN95 masks here. I asked an employee if they had facemasks and she goes "No hablo Ingles". To which I asked ¿Tienes máscaras? And she just waved me off.... Terrible terrible terrible read more

Walmart Photo Center I had a very frustrating and disappointing experience at this Walmart photo center. I had to go to the store in person to upload my photos because their website didn't work. Tam told me it would take about an hour. I waited, but when I came back, I was told the machine had shut down because it was past 8 PM and they were closing for the day, and I would need to return the next day The next day, I came back and Tam said only 100 of my photos were ready because the printer had broken down. They gave them to me without a receipt and told me to hold on to my original receipt for when the rest were ready. A few days later, I received a call saying the full order was ready. I went back to pick them up and found that they had reprinted all of the pictures including the 100 I had already received and paid for. I told them I didn't need duplicates and didn't want to pay for them again. They refused to separate the order or let me take just the remaining photos. I even asked if they could shred the duplicates in front of me since I didn't want to pay extra they refused to do that too. I spoke with Joseph, and Michael. Not one of them was helpful. They were rude, dismissive, and completely unwilling to resolve the issue or even acknowledge the inconvenience I went through. This was one of the worst customer service experiences I've had, and I will not be returning to this location for any services. read more

I am legit pissed off to know that this particular store is selling 12 packs of 12 oz coke that was canned in 2020-2021. Nothing like a nice flat coke on a hot day.. read more