A truly good neighbor in Santa Clara County. The service here is very nice I brought my mother here…read moretwice as her gastroenterologist has a direction affiliation with this place and it was the best decision I ever seen. People who work here are very professional. They explained how to drink that weir colonoscopy thingy to my mother with great clarity and quickly responded to her questions. Delivery is on time and there is no wait. If you are looking for other random stuff they got it too. Their store brand is a bit better than your retail versions. I also found some first aid doohickies and they work like a charm. Warning: Do not have your medication and other things mailed, it is not worth it. I am not sure why there are bad reviews here but I think the previous sentence might be the gist of it. If you have trouble understanding accents don't come here

I usually don't write a yelp review unless my experience is very negative or very positive. Well,…read moremy experience with Bascom Pharmacy has always been very positive and even more so after my mother passed away. My mom was always a loyal patient/customer of Bascom Pharmacy as she would drive 7+ miles to this pharmacy to have her prescriptions filled. After a while, the pharmacy would send the maintenance prescriptions to my mom's house, unless my mom had an appointment close by and will go pick up the new prescriptions in person. The pharmacist and her staff were always professional, courteous and compassionate. They went above and beyond to help my mom with the prior authorization when needed. They even sent her complementary cough drops knowing it is one of the regular items she had purchased previously. What made this pharmacy stood out from all the other pharmacies was the pharmacist Tina's attendance at my Mom's funeral. What a pleasant heartwarming surprise! She must have seen the obituary from the newspaper. I write this review as a sincere appreciation of all the help my mom had received from this Bascom Pharmacy. Tina, the pharmacist is truly special and compassionate. Please support small good neighbor pharmacies as the service is impeccable when you truly need personal assistance, listening ear, and a human side of healthcare providers. Thank you.

These reviews are so well deserved. We are new to the area and were willing to drive a bit further…read moreto get vaccines from a better rated Walgreens or CVS. When I tell you that the attention that we received here was not only impossibly professional, they went so far out of their way to help make easier some of the more challenging aspects of registration and insurance coding. My husband and I left there so thankful John and his team!

I came here to print some photos, and chose this place based on its 4.0 Google ratings. I probably…read morewouldn't come back... I arrived a little early, and saw only one man behind the photo desk - wearing glasses focused on the computer with earplugs in. A cashier from the front checkout had to run over to start the print job, and then ran back to the register. Before leaving, she motioned to the person using the computer that my order was printing. After I saw that the prints were done, I tried waving at the man (since he was 100% focused on the computer). He took off his earphones, and before I could even speak, he said "I'm sorry, I can't do anything, you're going to have to talk to the other person in the front." (My girlfriend also said she heard something on the computer about Anne Hathaway ?? so I don't think he was doing anything work related). I turned around and there was a line of 8 people backed up at the check out counter this point. I walked over and motioned to the clerk that the job was done, and she radioed someone to help me at the photos desk. Another person came in and helped me, but told the other employee "Hey, the photos were clearly done" to which he responded "Oh, I didn't see, my bad." To be clear, my negative experience is due to this man on the computer at the photo desk, who wouldn't even let me ask him a question. The other workers were perfectly fine. Otherwise, prints came out with good quality, as expected.

It was an okay welgreen , I am helping the community to work on something, but the machine is not…read moreworking, it took a while for them to work. The Indian woman trying her best to make it work.

I have been using this pharmacy for a long time with few issues. I really want them to succeed,…read morebecause they are in walking distance from my house and it's a nice, large store with generally good stocking and friendly people. However, I'm old and wanted to get the new COVID vaccine recently. I got an appointment, showed up, and they refused the vaccine because I'm on Medicare. I called the pharmacist after and talked to her about it, and she started that they couldn't give me the vaccine because of my Medicare supplement. I pointed out that vaccines are part of normal Medicare and do not require a supplement, so it doesn't matter what supplement I have. She suggested I go to CVS, so I went to the one in Willow Glen and had a very nice experience. Now, I'm not even sure it's legal for them to refuse a vaccine for someone on "regular" Medicare (not "Medicare advantage," which I might understand), or if they have gotten into some anti-vax "MAHA" kick. But I want to warn my fellow older neighbors that this Walgreens seems to not be friendly to Medicare patients any more. Really a shame and very disappointing, but, outside of warning you, I don't know what can be done about this except take the little side trip to CVS.

Eerie vibes at this CVS location. It's closest to me so I've been going for about a year for…read morevaccines, meds, and photo printing. However, I'm gonna consider other locations now. Nobody here looks like they want to work here and customers I've seen don't appear too friendly. The line takes forever even when they got 2+ people at the register. Not much else to say. The CVS locations at Target are the way to go. Get photo printing into those and these standalone locations will be obsolete.

Okay- so apparently u keep coming here at all the WRONG TIMES to pick up my medication, but there's…read morealways a line or perhaps that's just big pharm problems?!? Regardless, I'm stuck waiting around and the parking lot randomly has homeless people or panhandlers, and they always come up to me... So eh? I only come here if I have to!

I was prescribed a cream for the dark spots on my face and that would not generally be covered by…read moreinsurance. The dermatologist's office suggested this pharmacy because the cream would be a bit more affordable. The pharmacy called as soon as they received the prescription and even though insurance would cover the prescription at a much higher cost, they still checked. The cost would have been close to $300 if I went through insurance but if filled directly with Wellness, it was $90. Communication was smooth, I got regular updates via text, even an option to prepay before gong to pick up the prescription. I went by to pick up my prescription around 3pm on a weekday and there was no line and I was in and out with my cream. I removed one star because of the parking situation - I can never get parking here, I used to go to a RN in the same building and it was always bad. For the number of businesses in the building, there is very limited parking in front. You can go around the back and park in the dirt and walk up or park in the underground parking. Basically, it's a bother. Great service and people!

Always ready when promised. Knowledgeable about insurance. They delivered once for free when…read moresomething was delayed.

I go here for my prescriptions and every single time - whether during the day or evening, week day…read moreor weekend, the line is long and the staff helping only open 1 or 2 counters. There are always a number of people in the background, doing not sure what but only a couple of people helping with the pickup. When there is a long line and there is one every time, no one opens up another counter to help. I dread going here because I feel like years of my life are wasting away, standing in line. Any of the above would be bearing if the people working there were efficient or even great to deal with. I left a message at one time and their answering message says that they will call back within a period of time, I waited almost a day before calling them again and when I asked about the timing, the pharmacist said, with heavy attitude, that she had called me back and my inbox was full and she could not leave a message, I have 5 messages in my inbox! There are 2 lines to form to pick up prescriptions, one regular and a fast land for mobile check in. The last time I was there, standing in the regular line and it took the person in front of me over 20 minutes to pick up her prescriptions! The person helping her would walk off, find something, it was wrong and she would go start that all over again or she was not able to find the prescriptions! She didn't ask for help, just kept walking around the tiny space trying to find the poor women's prescriptions. The fast lane was open, with no one in line, and I went there to pick up my prescription and the person helping, she was one of the pharmacists said that this is a fast land and I had to go back to the regular lane, there was no one in that lane!!!!! There are signs posted asking people to be kind to the pharmacy staff - probably because they are so inefficient and rude that people get frustrated It's too bad that there are not many other choices. I wish I could take my business elsewhere!

First off, the staff has always been as helpful as they can under the circumstances. They return my…read morecalls quickly and answer questions well. I don't envy what they're going through and appreciate their professionalism. Unfortunately, our ability to fill prescriptions has been wildly inconsistent -- no clear dates for when out-of-stock medications will come in (or they move further and further out as the new date approaches). My partner has had to go without critical medication (and be left recovering from the gap for weeks) on multiple occasions. We'd switch pharmacies, but haven't had much luck elsewhere, either. It's hard to understand why there's seemingly no urgency from the company around keeping regular/daily meds that have been taken successfully for years in stock. We also have to strategize around when to show up, since the store is usually understaffed and certain time periods (especially on any side of commuting hours) tend to involve long lines that are hard to bear if you're not able to stand for sustained periods of time.

Convenient location in a solid shopping center, loads of parking…read more Store is generally clean (bathrooms can be a worn down, but frequently cleaned), well-staffed, reasonably stocked, & cashier queues move quickly. Was surprised by how many matcha options they stock! Store carries all the standard Target goods, check ends if aisles for sales on end-of-season goods.

This Target location is in the San Jose Market Center. The parking is plentiful and non-issue…read more Maybe...Christmas time only. LOL. Target is a convenient to do your daily shopping for groceries, supplies, cookware, toys, apparel, etc. Starbucks at this location. Always a plus

Went here for the Covid booster. You have to book an appointment online. This place was so fast…read moreand efficient that I was literally out in less than 5 minutes.

I have been in town for three months and have had an issue every month with getting my medicine…read more They send messages saying your prescription is delayed. Delayed means it will happen slower but will eventually happen. They never say you need to call to sort out the delay but you do. Then when you do call you will sit on hold for multiple minutes and they will pick up and put you back on hold without speaking because it resets the time for how long you have been on hold, improving their "average hold time" . If you are lucky you talk to someone but every month I have been hung up on and had to call again. Do yourself a favor and go to another pharmacy.