I've been shopping at this CVS since my kids were little enough to ride in strollers, so I've seen…read morea lot of changes over the years. I can honestly say this store is run better than it has ever been. Katherine is an incredible manager. She is attentive, professional, and truly cares about both her customers and her team. It shows in every aspect of the store. Juju, who is often working the front, is always so warm, welcoming, and friendly. She greets customers with a smile and makes everyone feel appreciated. Lorenzo and Leticia are also outstanding employees. They consistently provide exceptional customer service and take obvious pride in their work. It's refreshing to shop somewhere where the staff genuinely cares about helping people. This entire team has created a positive, well-run store, and it keeps me coming back. Thank you all for making every visit such a pleasant experience

Came in for passport photos and Juju was so kind and helpful from the beginning to end. She had…read morecustomers at the register and multitask very well. She was such a pleasure in today's world where workers dont try anymore. I wanted to leave a review and give her her flowers. Juju thank you!

As a rheumatology provider, I truly appreciate working with a compounding pharmacy that is…read morereliable, knowledgeable, and patient-focused. The team consistently delivers high-quality customized medications, excellent communication, and outstanding customer service. They are attentive to dosing needs, allergy considerations, and medication tolerability, which is incredibly important for many of our rheumatology patients. Prescriptions are processed efficiently, and patients frequently report positive experiences with both the staff and delivery process. It is refreshing to collaborate with a pharmacy that genuinely prioritizes patient care and clinical excellence. Highly recommend.

This place has one problem, no public restroom. I'm a senior and sometimes that's apparent problem…read morefor me. Otherwise the customer service team inside is very good and the patience they give me is very well appreciated. Keep up the good work

Came to the Rancho Cucamonga Walmart to see if they had Pokemon cards - gotta catch em all! Sadly…read moreno, drops are Thursday/Friday at this one. I found out this store sells them in electronics. I went back there but no one was working there. However, I noticed they were having a meeting by jewelry. I rang the buzzer for help and had to do it 3x before someone came. I'll try them again and hopefully get better assistance next time.

I purchased three items from Walmart for a total of $12.56. I usually use the Scan & Go service…read more At the exit, an employee named Suzan was checking receipts. She treated me in a rude and discriminatory manner. I showed her the receipt on my phone and even opened the full receipt for her to review, but despite that, she treated me with disrespect and rudeness, making me feel as though I had stolen the items. Another customer who was behind me witnessed the incident and told me that she saw how disrespectfully and rudely I was treated. I am very disappointed with this experience and believe customers should be treated with respect and professionalism

Alex at the photo center was great!…read more Photos were fresh, printed ready to go! He cut them down to the 4x4 size we ordered! Thank you so much for that. He hit all the steps of service; friendly, fast, and professional! I've been using photo picta app since I've learned about it and this is my third time using it! Honestly, very cheap and a great service to have photos in physical form again! Thank you Walgreens for partnering with this ap to make printed photos cool again!!

Waited all day to grab my kid's Pokemon cards called and employee said at 5:00/6:00 pm they will be…read moreunboxing Pokémon cards and to come at that time. I came no carts said they been sold out for a couple of hours. All employees name tags are turned around I still grabbed them cards from target.

Didn't want to visit this CVS under the circumstances of buying meds to get better. Must be a lot…read moreof people getting sick, because the items were barely stocked or completely gone. I didn't really walk the entire store, because I knew what I wanted and wanted to get it and leave. Used my favorite thing....Self Checkout, and was on my way.

Sadly this is the only location conveniently close to me. Usually well stocked on over the counter…read morepharmacy items but explain to me why the office supply aisle STILL has calendars and planners from 2023 and 2024 being sold at REGULAR PRICE? I asked an employee and a manager why they still have those on the shelf and I was met with a blank stare and an "oh huh weird" while they just put it back on the shelf! Not to mention the same day I shopped for over an hour for stuff only to be told the registers were down and had been down ALL DAY! Seriously?! Why not tell people as they come in or just close the store all together!!!!! I've never met an employee there that actually has a personality or a happy demeanor. They all literally look like they hate life. Pretty much the only place I go when I'm actually desperate for something.

When I tell y'all the cashier that helped me, was determined to get me what I was trying to buy. I…read morehad 2 coupons, 20% off and 40% off a full price item. I need more Castile Soap and since it wasn't on sale, the coupons should work.....NOT! The item ended up being discontinued so it was coming up at a cheaper price. I'm standing at the self checkout, looking like I'm going through a "user error" moment, so she asks if I need help and comes over to assist me. She tells me why my coupons weren't working, and works her magic somehow, and I ended up paying $1.50 for the soap, original price $5.38, discontinued price $4 something. I was all smiles and appreciated her helping me me.

At worst, Hannah (shift supervisor) was being racist towards me and my mother. At best, she was…read morejust rude. Either way, the experience was atrocious. During the awkward and egregious process of having our passport photos taken, I politely asked her whether or not my mother could slightly smile in her passport photo; a simple "no" would have sufficed, but she instead said that it's the "rules of the country" as if we're fresh off the damn boat. Absolutely ridiculous.

I wish I could leave 0 stars. The lack of customer service is a contribution to why these kind of…read morecorporate retail stores end up doing better online. I stood at the register with 4 "employees" within sight and they stood around "making themselves busy" for quite a few minutes to the point I had to "ring the bell for service" even though they all very obviously seen me. Not to mention, once someone made it to the register, there was no greeting, no eye contact, not a word, rang us up and then up and walked away to grab a manager. All while we sat there waiting. It wasn't until the "supervisor" came over to explain the system had crashed. My instant fix to this is to buy online, which contributes to sales going down in store which leads to the store shutting down and leaving us with more empty retail spaces that bring no economic mobility to the community and are a eyesore for all to see while inviting criminal activities and trespassers. Do better Walgreens.

11/2/24 Well, the search continues for Hubby's gloves to alleviate the pain & stiffness on his…read morehands. Good spacing on the aisles, clear, staff putting out Christmas decor & merch. We're in luck coz we found a pair that looks suitable for his hands. He picked it, paid for it & we're done! So far so good, Hubby was skeptical at first but it seemed to work. He says the material is very thin, suitable for indoor use. The lady at the cashier was very nice & convers. Good experience.

Was CVS in Upland robbed last night? Honestly - it is the only thing I can think of to explain the…read moresituation and unhinged "team members" I encountered last night and was harassed and threatened by. After being released from the San Antonio Regional Hospital ER after four hours and in a tremendous amount of pain, I was informed that my prescriptions were sent to the CVS at 100 W Foothill Blvd, located a block or two from the hospital. I was relieved to start my healing process and go home after a long day. I arrive at the CVS around 8:45pm and I walk up to the entrance and notice the automatic doors do not open. I look in and see the doors are locked, lights are on and then happen to notice a scribbled, unprofessional sign with no explanation, which read (pic attached): WE ARE CLOSE FOR TILL 9:45 MAYBE. Confused by this and also trying to ascertain more information as I was not there to shop in the store but pick up a prescription and happy to pay cash, if necessary, I politely knocked on the glass and was met with: "CAN'T YOU READ THE SIGN," in a threatening/yelling manner from an employee in a red CVS shirt with long gray hair. Immediately taken aback, I said "yes, I am just here to pick up a prescription not to shop. I am in a lot of pain, just out of the ER." (literally wearing my Hospital ID Bracelet, with a bandaged foot and my left arm wrapped where they drew blood). Hoping for some empathy and to talk with pharmacist for a solution - (could they move my prescription to another pharmacy? Somehow get them from the pharmacist with cash?) instead, another younger more disheveled employee came over and said, "CAN'T YOU READ THE FUCKING SIGN?" Our network is down; we cannot help you. We are trying to get it back up, but we do not know. Go somewhere else." I am stunned at this point - and said "I CAN'T GO SOMEWHERE else because the prescription was sent here. So, I knocked on the glass again to be yelled at "We can't help your - our systems are down." I said, "I understand, sorry to hear that, but I need to figure out a solution for my prescription." At this point, more profanity was thrown at me. I then went back to my car and began to research other 24-hour pharmacies in the area - and unfortunately, since covid - most of those are no longer open 24/7. So, I called San Antonio Regional Hospital ER and spoke with a nurse there, told her the story - SHE WAS STUNNED BY THIS - and I recommended that she not send prescriptions to this facility tonight and maybe consider permanently avoiding this unprofessional/poorly run establishment. She then had them sent to my regular pharmacy to pick up in the morning at 10am. It sucks, I lost about 12 hours of starting the healing process, barely slept last night without the pain meds but back home in Rancho Cucamonga, I will go to my regular CVS. I plan to relay them this disgusting story as well. How corporate responds to this is going to be telling. I understand - things happen. Technology is going out but there should be a plan. There should be a manager on site talking to customers. There should be more than a poorly written sign with no information on it. There should be phone calls or a message to the local hospitals to not prescribe medicine there if they are having tech issues and unable to meet this need. There should be proper training in customer service in the event of an outage like this. Which made me think - maybe these WERE NOT EMPLOYEES? Because there is no way a CVS employee would treat their customers with such disdain and anger. Was the place Robbed on Friday night? That is the only reasonable explanation I can think of for my treatment last night. I am going to be contacting corporate and the BBB etc., I hope these "employees" get proper training...or become ex-employees. But UPLAND CVS, you have lost a customer for life. And how corporate CVS responds to this - will determine whether I ever step foot in another CVS again. And to the two front-line staff working last night - all I can say is shame on you.

This pharmacy employee sucks all the they care about is money they don't care about the patient…read moreneeds. I need for them to loan me a few pills until the next business day and there anwser to me was call your doctor and see if they got any samples. They are playing with your health be careful with this pharmacy and there employees. Hace 7 horas Farmacia CVS Este empleado de farmacia es un desastre. Lo único que les importa es el dinero. No les importan las necesidades de los pacientes. Necesito que me presten unas pastillas hasta el siguiente día laboral y su respuesta fue llamar a su médico para ver si tienen muestras. Están jugando con su salud. Tengan cuidado con esta farmacia y sus empleados. Mostrar menos