Went to the minute clinic without an appointment and was seen within 10 minutes for my health…read morescreening, the nurse I saw was friendly and answered all of my questions. Did not shop at the store, but would highly recommend this minute clinic location for a wellness exam and routine vaccines.

The store is dirty, unattended stock carts crowd the aisle, the manager (changes every few weeks)…read moreis clueless and unhelpful. The shelves are half empty. Sales in the flyer are not noted on the shelves where the items are. Coupons sent to my phone and supposedly onto my CVS card do not show up when I am making a purchase and will not be honored. I am told to take the time and trouble to call CVS. MOST IMPORTANTLY, the pharmacy put someone else's prescription medicine in a bag with my name on it. Yes, they gave me someone's else's medicine, which thankfully I noticed when I was filling my pill box. When I returned to the store and showed them the (dangerous) problem, they took the bottle (of someone else's medicine) and told me my insurance wouldn't pay for a replacement because I had already picked it up! Crazy, stupid, or both?

This is a city pharmacy, so basically everything was locked down. I stopped in to transfer a…read moreprescription during a work conference, as it was leading up to last weekend's huge snowstorm. It was a single-pill script, so after the 15 minute prescribed wait, I hopped in line to see if it was available. Usually, my CVS app would alert me and/or I'd get a text, but neither happened. The pharmacist was like, "Yes, we called her name" when I asked if it was ready yet, which was strange as I absolutely didn't hear it. Strange they're not up to date on their technology, but alrighty. I also had to tap my card twice to pay. All in all, glad I stopped in as it saved me a trip at home but the vibe sure was something else.

They did not have what I wanted, so unfortunately a failed visit…read more All I needed were saltine crackers, but they only had Club. When you're sick there is a difference. An employee said they were out. Store had security which was a bonus. For this visit a 3 suits them.

I get a lot of persc from here monthly. I went yesterday 2/4/2026 to pick up 8 prescriptions the…read morecashier told me I had to pay .10 for a paper bag. I understand they charge for bags for purchases but if I have 8 prescriptions how am I suppose to carry all of them without one ? To make matters worse the lady in from of me had one prescription and 3 items she purchased ge gave her a bag for free. terrible customer service and I'll probably be transferring my prescriptions to a different location cause this isn't how you treat a long time / monthly care member. This happen at 7065 Lincoln Dr Philadelphia pa 19119 cashier #2811894.

The employees here are more helpful and friendly than any other CVS I have been to. This is the…read moreprimary reason this one is my favorite. This CVS is smaller than some others so it's not as well stocked with holiday items during the end of year holiday season, and have a small refrigerator and freezer section. With the lack of a grocery store in Old City, the smart thing to do would be to expand those sections. But I can usually find what I'm looking for here. And the pharmacy rarely has a wait. They recently added self checkout machines, so u can generally avoid that person holding up the line complaining about something or asking for a rain check on a coupon. This CVS has been a welcome addition to my Old City neighborhood since the day it opened.

If I could give it a 0 I would. I got a same day delivery and I made sure to say not to change…read moreanything. I was getting a package for 4th of July and hair tinsel and nail polish. I got red and blue fine. But the white I ordered came as a clear. I would've weathered it be canceled I already have a clear. Then the hair tinsel was in stock when I ordered it and it never was brought to my house. Very bad experienc.

PHARMACY The staff at the pharmacy are absolutely wonderful…read more They are kind, attentive, and understanding if their patients/clients (even the tougher crowd). I commend their patience for the busy lines during rush time. Keep it up! GENERAL I've bought some snacks here on occasion and haven't had any problems just yet. The cashiers can be blunt, but no qualms there.

OMG! The most phantastic pharmacy ever. I live miles away but i refuse to go anywhere else. The…read morenicest, most courteous staff. They make you feel lije family. Love, love, love them!!!!

I went here, looking for Philadelphia's famous peanut candy bar, but they didn't have it. And they…read morewere closing. They actually close pretty early, which was surprising, but the staff member working that was very nice.

Always the best service! I've never worked with more kind and caring individuals than I have at…read more18th Street Apothecary

Time and time again I've gone to this place for my prescriptions, but the level of rudeness and…read moreincompetence is too much. Customer service has been tepid at best, and can end in shouting matches at the drop of a hat. On a phone call today, the main person who works there (Andrew) yelled both at me and at my insurance company's customer service representative when we were trying to organize my refill. Needless to say, I would recommend taking your business elsewhere.

The store had wider aisles but most shelves were empty. Hard decision buy 1- get 50% off the next…read moreif there's just 1 of every thing. Self check out does not allow cash. With one person running the entire front. With his register and the 3 self checkouts constantly getting errors. My 1 minute shopping spree to purchase 2 drinks took 27 min!!

The pharmacy at this CVS provides terrible service…read more The pharmacist refused to fill my prescription for cough medicine. She said she needed to clarify with my doctor directly, because the cough medicine was a controlled substance and she didn't know how much the prescription was for -- even though the amount (in mL) was specifically written on the prescription. What's the point of having a pharmacist who refuses to read and follow the written prescription? Of course, my doctor was already gone for the weekend so he wasn't answering phone calls. I later went somewhere else to get my medicine & and the prescription was filled without any problems. Basically, this pharmacist refused to give me my medication even though I had a perfectly good prescription. If you're looking to fill a prescription, do yourself a favour and go somewhere else.

This is actually the review of the store at 12th and Walnut unfortunately that is not coming up on…read morethe list. The Customer service associates were all standing around they were offering no assistance and then they were rude with their approach. Very disappointed with these employees I have posted their pictures. They need to be retrained or terminated.

Judy the pharmacist is extremely rude. She is condescending and yelled at me for coming in too late…read morefor my medications, despite having insurance barriers that forced that to happen. She also let me know they don't prioritize my medicine and that it is my fault for coming is so late....

Super small Walgreens w/ very limited supplies - but see previous reference to super small…read more Can't seen to go on vacation anywhere w/out forgetting something & this time was no exception Thankfully, this Walgreens was about 2 blocks from where we were staying & they had what I was looking for Not open on Sundays (when I realized I had forgotten something ELSE) but nice sign in their window directed me to closest open location - thanks for that!

This SMALL branch of Walgreen's is located across the street from Hahnemann Hospital and gets five…read morestars because of one reason: Pharmacist Vince Meo. No - you won't like the questionable clientele - but YES - you will love Vince Meo. He cheerfully fills my prescriptions and has given me manyhelpful pieces of information over the years concerning pharmacology and which prescription drugs I need. He even saved me time and money once, when I was very ill one winter. Helen at the front counter is a doll and the people who work here are so nice. Bring your insurance card - and be prepared to WAIT if its busy - but Vince - man, I love ya!

Taking a gander at all of the reviews on this CVS, I am quite confused as to other's experiences. I…read morecould totally see something negative happening if you over-demanded or had complex shopping requests, but on the whole, I have found this CVS to be reliable, quick during most visits, and relatively orderly. One plus is that they are pretty well staffed here. I've been to other CVS locations in the city, where you hit the button to ask for someone to help you open the Tylenol cabinet, only to wait for an inordinate amount of time before you have to walk all the way back up to the front to get the person yourself. You're able to get the help you need in almost every part of the store here. Granted, you're dealing with Philly folks, so they're not going to give you the nicest smile or friendliest service. But they'll help you out with what you ask, and frankly, when I'm coming to CVS, I'm not looking for the red carpet anyways so that's more than enough for me. Only knocks are probably the fact that aisles are often getting clogged up due to constant restocking happening. Not their problem honestly, because they're serving pretty continuous traffic opening to closing because of UPenn and Drexel nearby, so the fact that they're on top of inventory in the aisles instead of letting shelves stay empty is a good sign to me. Pharmacy folks are also helpful in the Philly fashion. Don't think I've had much of a wait ever, except for right after work, as expected, but even then they recently installed these partially self-serve kiosks within the past year that have greatly sped up prescription pick ups here. On the whole, I think you shouldn't believe all the revenge reviews happening here. This place is more than sufficient and above average for CVS locations in the city.

I'm updating my review & upgrading my rating, since I've been to CVS many times over the years…read more CVS has been consistently okay. They don't always have what I need, but many times they do. The employees are nice & helpful. The receipts are still way too long, which not only wastes paper, but also wastes time trying to rip off the extra coupons, throw them away, fold it all up & jam it into my bag. It's annoying, but it's a feature of every CVS I've been to, not this one in particular.