I have been to this location 3 times in the past week to return an item via FedEx QR return. only…read moreonce were they able to complete the transaction. In addition, 2 times I waited over 15 minutes to even have someone come to the photo desk. DO NOT GO HERE TO RETURN OR SHIP!

The staff they have are rude and would rather let you wait 5 minutes in-line than call IC3. Which…read moreis what they are supposed to do. Yesterday there were two cashiers waiting on another associate. And discussing how cute the items were and how many and much she had gotten, while my husband and I stood in line and watched them. Neither cashier was new nor did they need assistance. As we stood there and watched and listened, and they finished one of the cashiers looked up and asked if we were together, then said well if you want to step over here I will take you at the other register.. At this point the other associate was paying for her items and was ready to leave. I politely looked at her and said "we have been waiting for 5 minutes while you were talking and since she is done done now you want to open another register? No, we are good." What a joke! We paid for the items and left the store. Will not be returning. This store and customer service has really went downhill since 2017! Shame on you Walgreens for letting the customers down!!!!

Staff that answers the phone would be nice. Two 10 minutes on hold to be told repeatedly there was…read more1 caller ahead of me.

When I got in to pick up my wife's medication (XARELTO) was NOT available at this time. The young…read moreman at the counter talked to the pharmacist and came back to inform me that the store in Port Huron had it. The pharmacist called ahead and told them I was on my way and gave me the address and phone number. Thank you again!

This review is just for the LabCorp part of Walgreens. I needed to get a COVID antibody test done…read morefor part of a Crohn's/IBD study I'm in, and it could only be done at a LabCorp center. The two closest ones nearest me were this one, inside a Walgreens, and one in Farmington Hills, so since this one was only about 20-minutes away from me, I opted for it. I made an appointment for the test online, and when you arrive, there are kiosks (on the right-side of the store, once you walk in) where you check in. You will need your driver's license, as the kiosk scans it to gather your information. Someone will call your name, and then take you into the LabCorp area, which was like a mini doctor's office area and something you'd never guess was behind the doors! I didn't get the name of my technician but it only took her one poke to get my blood, which is pretty good in my book; I get bloodwork done frequently and sometimes it takes two or even three pokes. She told me 2-3 days for the results, but UNC has told me 2-4 weeks; when I asked UNC about it, they said normally the lab would give you the results in 2-3 days, but the 2-4 weeks is because they ship it to LabCorp in California and there are a few other steps that need to happen first before I can get the results. I got the test because I want to know if I have COVID-19 antibodies (I have been vaccinated, but am on immunosuppressants), but most people get it to see if they've ever been infected with COVID, I believe.

The manager on afternoons was great and helped me when another pharmacy would not help me about the…read moreCovid testing. They are always helpful and set a new standard of customer service that other drug stores should follow !!

Clean store from what I saw. Quick stop and check for toys. It was easy to find. Organized. Sadly,…read morethey didn't have any of the ones I wanted. Most likely sold out. I like the fact that it smells clean in here

This is one of the worst pharmacies I have ever had to use. I was transferred here by my doctor…read moreafter my local Rite Aid closed. I had nothing but issues until I went to a small local pharmacy. This Walgreens was constantly out of very normal medications that no other pharmacy has ever had an issue getting in stock. They would also never tell me if something was out of stock so I could go days or weeks without being notified. Their text system never worked properly either. It would sometimes alert me that a prescription was filled. However this was normally incorrect. I would finally get notified that a prescription was ready and I would drive over half an hour and they would tell me it would still be another 45 minutes and to pull around and just sit and wait. Leaving this Walgreens was the best decision. I am so much less stressed about my meds now that I go to a local pharmacy. The local pharmacy also answers the phone when you call instead of sitting through 15 minutes of robot phone menus.

Negative 5?stars…read more Worst pharmacy and customer service They don't care if you are suffering They do not rush anything The do not care

Absolutely unacceptable experience at the Walgreens Pharmacy in Shelby Township (26 Mile & Van…read moreDyke). On June 27, my doctor sent in a prescription for 270 capsules. On June 29, I received an online notification that only 15 capsules were ready. I called the pharmacy at 5:18 PM and was told the online portal was incorrect -- that the full 270 capsules were ready for pickup. When I went to the pharmacy on July 3, I waited 10 minutes in line, only to have the pharmacy tech unable to find the prescription. She brought in the pharmacist, Mary, who said it was ready and asked me to take a seat while she retrieved it. After waiting another 18 minutes, it became obvious that the prescription was not ready at all. I approached the counter to express my frustration, and instead of listening, Mary repeatedly talked over me and wouldn't let me speak. When I finally managed to get a word in, she told me she "wasn't going to listen" and walked away down an aisle -- clearly avoiding the conversation. Before leaving, she had the audacity to tell me to transfer all of my prescriptions away from Walgreens. This behavior is completely unprofessional and disrespectful -- especially from someone responsible for handling patients' medications. I've been a loyal Walgreens customer, but after this outrageous experience, I am seriously considering transferring all of my prescriptions to a pharmacy that values accuracy, accountability, and basic customer respect.

I came here to print photos and ended up placing two pretty big orders because the first batch…read moreturned out so well. My initial order was 200 copies, and they looked great -- sharp, clean, and exactly what I needed. Because of that, I went back the next day and placed an 800-copy order. The store itself felt calm and relaxed both times. On my first visit, the older gentleman who helped me and the woman who rang me up were fantastic -- very welcoming and genuinely helpful. It made the whole experience easy and pleasant. The second visit was a bit different. The prints were still done perfectly, but the interaction felt more guarded at first. Once the payment was completed, her demeanor noticeably lightened and felt much warmer. That said, the quality and accuracy of both large orders were excellent. If you're looking for reliable photo printing -- especially in higher quantities -- this location definitely delivers.

Walgreens, like other "pharmacies," is part pharmacy, part convenience store, part grocery store,…read moreand more. Normally you might stop in to pick up your prescriptions and decide to also purchase a few common grocery items and save myself some time and an additional stop. Obviously you are unlikely to find all of your grocery needs here; there's no produce department. But the convenience store aspect allows you to stretch the time before you need that grocery (or wine, or snacks, or ??) run. Because my prescription drug insurance has another pharmacy chain as their preferred provider, I only stop here when there is an advertised sale price on something I am looking for. When I do stop in I've had good service and help finding what I came in for. And they have given me rain checks when items are out of stock.

James is amazing, positive attitude even with a huge line of people. And he don't play he gets…read morepeople out the door, thank you James! Your awesome:)

The older woman running the fed ex was as rude as she could be. I have never used fed ex and now I…read morenever will. she would not help me or even show me what to do just said go online. I will never go to this store again

I've been going here for +10 years…read more I've had good and bad experience. Mostly from the pharmacy. They do try their best. They really do get overwhelmed with orders. They are alway busy! At first, they would always get the price wrong for my meds. Eventually, they learned and I learned how to deal with the different meds and prices. Still Hint: Rash is the guy! He knows everything about prices and filling your meds! Highly recommended

GO ELSEWHERE! Every time I call to get a script filled, they can't seem to find the one my doctor…read morepreviously sent. I get different answers from different staff members, they will literally hang up on you when you're trying to get more information, I have to have my doctor call each time to get my script refilled that they previously sent because they can never find it in the computer and the customer service in general is TERRIBLE. Bad attitudes and beyond unhelpful.

Rude, rude, RUDE!! Nobody wants to feel worse after they're already sick and that's exactly what…read morethis pharmacy has done to me on numerous occasions. I just had a tonsillectomy as an adult and it's the most painful experience I've ever had - I can barely talk. My husband just called at 11 am on 12/27 and the woman on the phone first made us feel stupid for asking for a refill from our regular pharmacy after the hospital had initially filled it and second hung up on him while he was in the middle of speaking to her. I have finally decided I will never return here after being forced too from Rite Aid shutting down. The automated call system is HORRIBLE. Forcing me to leave a voicemail and then wait for them to call me back, while I cannot speak. Total nightmare experience go anywhere but here.

so rude! trust the reviews. I don't even know who I just spoke to at the pharmacy but they could…read morenot hold a basic conversation and were extremely condescending, I will not be treated that way.