Stood at consultation window to just ask a question about where to find something in the store. I had 3 associates look at me blankly and completely ignore me for several minutes. Finally I asked if it was OK to ask a question...finally the young girl did respond trying to help. The only cvs in the area that has good customer service that I know of is Garfield and Moravian. read more

Lab results from the drive through Covid testing came back as "unable to process". The phone number they provided via text provided no explanation. Their website says to call the number that was in the text message and also provided no additional information. Called the pharmacy and asked what it meant and they also had no idea. Checked on the CVS website for my results and nothing was there. Just go to a clinic or an urgent care. They'll provide better communication. read more

CVS Pharmacy - a text message from a doctor - Drugstores Near Me - Warren, Michigan

Killed off Sterling Drugs and now they have their pharmacy open less hours than Sterling did. They reduced them just as soon as they killed little independent Sterling Drugs. Classic Walmart tactic here. The big pigs are all the same!! That said I do get what I need here but not because I want to go here! ‍ read more

Have only used this CVS for their drive thru pharmacy. Friendly pharmacists and very fast. Have had no problems getting anything filled. Once received from my doc, it is usually ready in about 15 minutes at the most. read more

This is how inept this pharmacy is. My doctor called in scripts, Cvs told me they were ready and I forgot to pick them up. So I go back and request to have them refilled. They check my info and say "Your insurance does not cover it". Yes it does cause it was covered when I forgot to pick them up. The tech looks over info again then just says "ok pick up in 1 hour". She does not explain why she thought it was different or what was being pulled up incorrectly. read more

This was the pharmacy of choice for my wife and I since we moved into our home in 2017. Recently they never have the medication we need on hand and always tell us it will take several days to order. They pharmacist we most often see in the pharmacy messes up the prescriptions or dosage. He recently did some conversion to a prescription and did not consult on how to take the new medication or provide the necessary equipment to do so properly. After calling the doctor we realized we required a large dose because the pharmacist provided a weaker amount for us. The doctor had already consulted on how to take the medicine which varied from what was given. In my opinion drive and extra mile or two it's not worth your health. read more

First, let me tell you how I found this pharmacy, CVS 24 Hour Pharmacy, located at 13 Mile and Schoenherr in Warren, MI. I left emergency early in the morning with a prescription in my hand. My instructions were to get the medicine "immediately" and start taking the pills. I went to my regular pharmacy located at 12 Mile Rd and Hoover. They were closed. I drove up 12 Mile to Schoenherr and turned north on Schoenherr hoping to find something that was opened. There it was. I swear there was a halo surrounding the entire top of the building. I went inside and had my order filled. Everyone in the pharmacy was friendly and professional. They answered all my questions about this new medicine. They are open every hour of every day of the entire year and they have a drive-thru, too. Very customer friendly.... I'm spoiled now. I have been going there since that day. read more

I have had my prescriptions filled by this pharmacy at 13 mile in shoenherr For over a year but went to pick up my prescription that was called in from my son and they were out of the medication and said they would have it the next day on Friday they never bothered to call me and I went to go in there and Saturday and they were closed earlier than I thought so I had to wait until Sunday a may never got the medication in I never bothered to give me a call about it and then decided to yell and scream at me that it was my fault I will never step foot in that place again read more

I've cashed some small lottery tickets at this location in the past 2 years since this store is close to me. Haven't had any issues.

This is the closest cvs to my house. However I've been going to the one in Fraser. I believe that this CVS is profiling customers. They never have the prescription meds when I go try to get something filled. I find it odd. Every couple of months I try since it's so much closer. But I've given up now. Bummer.. read more

As the only 24 hour pharmacy in the area, this is usually where I go when my child gets sick. The 5 stars however are for the pharmacist: a dedicated gentleman who truly works as swiftly and diligently as possible. I hope they realize what they have; he's a gem. read more

Great drug store, all around good customer service. Employees care about their customers, and that's all I can ask for in a drug store.

Several times this month, 2 separate doctors sent prescriptions in to this location. Staff says there is no prescription. Yesterday, Urgent Care sent a prescription in for an antibiotic, it was later in the day, so when they said it wasn't ready yet, I went to get it today. "We never received it". Called doctor they sent it again, verified address of CVS with me, then they called CVS to verify the address and that they received it. CVS said "YES". I waited about an hour and a half so there would be time to fill it. Went in. "We didn't receive it". Went through several staff and the pharmacist and it seems to have vanished. If I hadn't heard the phone call from the doctor the pharmacy myself I might still think they could be the problem. But I heard the pharmacy confirm they received it myself. I don't know what's going on here, but that's it. I'm transferring all my prescriptions to Walgreens. read more

This place has really gone downhill. Rarely can you find someone to help you and when you do they really don't help. They don't have most of what they advertise on sale. The pharmacy does not know which insurances they take which they don't. The wait for a prescription is always long. The photo center is a joke. They are always out of paper. The machines literally fall apart when you touch them. Their coupon machine is always out of paper too. My suggestion is you go to a different CVS until they do something to stop the downward spiral they are on. read more

I wish I could give no stars.. The pharmarcy never have medication in stock and pharmacy workers are rude at this location.

everytime i come here it is such a treat. REMARKABLE STAFF!!! i feel safe here, and the staff here are so considerate!! everytime i come here i see this gentleman with long hair and tattoos, he's always so kind and warm. i'm always leaving here satisfied and in a better mood for the day. their hearts are true and definitely open to anyone who's in need for help, assistance or even a smile. i have nothing negative to say about this place ! you guys ROCK!!! read more

CVS at 13 Mile and Schoenherr in Warren, Michigan, is the "BEST", whether it is the 24 hour one or my regular @ 13 mile and Hayes they go out of their way to help. I've tried them all, Wallgreens, Rex-all, Kroger, Rite-aid, all pail in comparison. "KUDOS'S CVS", you have saved me time and frustration 24 hours a day for many years and you have my thanks! read more