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    CVS Pharmacy

    1.7 (32 reviews)
    Open 7:00 am - 10:00 pm
    Updated 2 months ago

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    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    . Even though I don't use it (since I live about an hour away), it looked like a disaster when I walked by

    Mentioned in 2 reviews

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    Walgreens

    Walgreens

    2.7(6 reviews)
    4.5 mi
    $$

    This store has poor stocking procedures and we'll play $60 items and $30 item locations. Went to…read morethe register to find out the price of an item clearly displayed as 29.99 was now 59.99 Went back to the aisle found a worker asked how much the item was they said 29.99 then when I said what happened at the register, the worker removed all the items saying all they must be in the wrong place. Duh !

    I went into the store to use the ATM and I had some trash. I approached an associate and asked if…read morethey had a trash can, I was holding the trash in one hand and my wallet in the other. My son was standing next to me. Then an associate in a blue outfit and long blond hair rushed over and said no outside trash. The associate who was helping me looked down and repeated no outside trash. I took the trash back with me and placed it on the cart while I conducted my ATM transaction. Then I noticed someone had left a full drink from a 7-11 on top if the ATM. I was irritated by this. When I finished the transaction I walked up to the counter where the associate said no outside trash and let her know that there was a drink on top of the ATM and she might want to take care of that. I was still holding the trash I walked in with in my hand. My son wanted to shop for a small treat there but I told him no. We could shop at another store. If I could give zero stars I would. Please work on your training-customer service so it is consistent. I felt like this was personal because of the discrepancy and like you aren't focused on store upkeep since there was visible outside trash right inside the entrance.

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    Cvs

    Cvs

    1.3(3 reviews)
    1.4 mi

    Unbelievably rude and horrific experience! They refused to resolve the problem when I went through…read morethe drive-through and I refused to leave until it was done right, so they called the police! Wrong prescription and they wanted me to come into the store where there was a long line. I will never set foot in there again and I recommend that nobody EVER go to CVS in Grafton.

    I just left the store and am writing this in my car.....a wtf experience…read more... At the self checkout, When you have extra bucks or coupons you've clipped in the app, they show up on a screen just before you pay--it asks you if you'd like to use your coupons or extra bucks (if you have them). In that screen, only my extra bucks showed up--my coupon wasn't there, and it wasn't visible in my digital cart in the kiosk computer. So I asked for help and said my coupon wasn't working. There were two women on duty, and the young lady with the long straight dark hair told me my coupon wasn't valid if the item was on sale. My item was on sale, but the fine coupon's fine print did not say it was invalid if paired with a store sale, only that it couldn't be combined with other coupons. I tried to show her that, and she walked away and said to her manager "the coupon won't work because she's trying to use it on a sale item, and I tried to explain that to her in a way that she'd ACTUALLY LISTEN to me." Well, the manager came over to assist and saw that I was correct. However, after I selected my extra bucks the coupon DID show up and WAS used. So it was simple computer confusion because of the language it uses to offer you your available coupons and extra bucks for you to select--basically it's an understandable misunderstanding (lol) but that young lady was SHOCKINGLY RUDE in a loud manner right in front of me. I was honestly so shocked I couldn't think of anything to say other than "well, I understand the concept of what you're saying, but you're wrong." LOLOLOL I miss the old manager--that dude was awesome. I don't come to this CVS often, and I probably won't be back.

    CVS Pharmacy - drugstores - Updated May 2026

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