If I could make it zero stars I would've. Terrible customer service from the store manager who was…read more100% unprofessional. Even when you call corporate, you talk to a bunch of people that can't help you out that keep passing the buck.I left behind an item and they said it wasn't left behind before she even checked. CVS has become so corporate they can't even do the right thing.

I made a vaccine appointment for which I received a confirmation email. I showed up only to be told…read moreby the pharmacist they don't do vaccines after 7:30pm. She told me I didn't have an appointment. I told her I did have an appointment and even showed her my confirmation, she insisted I did not. Anti-vax-appointment much? I tried to reschedule for the next day but they had no appointments. I kindly asked if I stopped by the following day at 7pm if they could fit me in as a walk-in since they could not honor my appointment. She was rude, unpleasant, and miserable. Not the type of person I would want to trust with my health anyways.

Great service, old-school Pharmacy style a little bit of everything. They will order what they can…read morefor you if they don't carry it. Pharmacist is a sweetheart.

Almost killed my mom by either placing the wrong meds in her bottle, or attaching her label to…read moreanother patients bottle. The result was an ambulance ride to the ER and a four day stay.

Recently converted over from being a Rite-Aid. Good location and they've been steady with supply…read moredespite the current covid climate

We love the pharmacist Anna. She knows my family by name and the medications we take. She is…read morepersonable, friendly, professional, quick and caring. We miss the other pharmacist Rashid. He was the same way. The newest pharmacist is curt, rude and talks down to customers. She doesn't get to know anyone and is slow. Sonia, a pharmacy Tech is even more rude. I filed a complaint with Walgreens Co because of my interactions with her. My family experienced the same awful service. She has zero tact, horrible personal skills and customer service via phone and in person and She too talks down to customers. I'm horrified that these two women work at our "neighborhood " pharmacy. If it wasn't for Anna, we'd take our business elsewhere.

This pharmacy needs to be investigated by the state & whomever handles the pharmacy aspect. How…read moredoes a pharmacy: 1. Acknowledge your script on Saturday for pick Monday morning...then 2. Monday morning, 45mins before my pickup, you report there's a delay because it's out of stock...then 3. Never give an estimate on how long or an update on it 4. Thursday I check the app or online for a status...only to find out that it was CANCELED! I call the "local #" only to get connected to someone who is working remotely from somewhere & I ask questions. He says he can put it right in & have it ready for Saturday pickup (by the way, that would be 1wk since I requested it). I asked why it was canceled in the 1st place? He checks & tells me it was an insurance issue. I asked why I wasn't notified instead of someone just cancelling my script? He couldn't answer (of course, like always, it's the nobody who does all this stuff with your scripts!)...then 5. I get transferred to the REAL local store # & speak to a woman with an attitude. I tell her the whole thing over again. Of course, she doesn't know who canceled & why I wasn't notified. I gave her the insurance info (which I had already inputted into their system when I received the new card MONTHS ago). I asked for estimate for my pickup. She says it's up to insurance & it could be that night. 6. Friday I picked it up. 6 days after I requested it. What if this was a vital medicine that regulates blood pressure, heart rate, heart rhythm, clotting, diuretic, blood sugar, hormones, mood, organ rejection, asthma, infection, pain & etc?! Mine is for PAIN, a muscle relaxer! And no, for anyone thinking, I didn't wait till my script ran out, I had a few days left. This pharmacy is NOTORIOUS for playing games with people's prescriptions & this is not the first time they have done it with me. I've had them do this with other medications in the above categories listed. The longest time I was given the run around (nothing to do with insurance, but their ORDERING & STOCKING), was 3WKS! And because it was a schedule II, they REFUSED to transfer the script ELECTRONICALLY to another one of THEIR locations who had it in stock!!! THIS IS AGAINST THE LAW!!! I hope more small pharmacies can return since these large ones DGAF about their customers!

We recently helped our son move to the area and all of us have taken turns being sick. The pharmacy…read moreis the best. They are so helpful. They must be under so much stress because so many people are not feeling well but they manage to be cheerful and helpful. Thank you! We appreciate you and your 24 hour service. Bless you!

This company is not helpful at all. They will keep you on hold forever then just not help.read more

One of the worse Medical supply company I have ever seen. I was told from my daughter's Dr they…read moresent prescriptions to ALLCARE AND also insurance told me it's all set to go. But I haven't heard anything from all care a week. Then week and half later some one called me and said they r all set and within 2 -4 business days I will receive Formula for my baby. Then again one week gone then I had to call and someone on the phone just said it ALREADY SENT FRIDAY VIA UPS AND U WILL RECEIVE IT BY MONDAY. And Monday end of the day around 3 pm I didn't receive it then when I called I got very very frustrating attitude from her. 1st thing she said "ITS OUT OF STOCK " Then I was trying to make her understand how upset I am coz last few weeks I have been spending money out of my pocket even insurance already approved at least 2 weeks ago. Then she said not gonna be available until next Monday (after 7 days) then I got mad and trying to ask why it's happening. Then she was keep saying it's not my fault we r out of stock. -then she transferred to someone and Michele helped me and found another vendor who can ship it to next day.. But guess what??? It didn't come yet.. next day gone.. called again today and got the tracking number and status says tomorrow at the end of the day.... WHAT A CUSTOMER SERVICE !!!! I would not recommend anyone to go there. They need to hire some one who can have the personality and ability to say sorry if it is inconvenience to customer.. but they don't do that... i felt little bit better when talk to another rep name MICHELE WAS trying to help me in nice way.

I'm only giving it one star because you have to. The list of unprofessionalism and inefficiencies…read moreis a long one at this location. This is the laziest location I've ever seen. Living in Grafton, I normally go to Millbury CVS as it's like night and day, but when you need a prescription quickly, you're forced to go local.... but the experience you get is terrible. Prescriptions take forever to be filled and sometimes you get a call/text that it's ready and sometimes you don't. They're supposed to open at 9:00, but especially at the drive thru, it's like 9:10 before you get someone to assist you. If you can avoid this location ... best that you do. Management of the pharmacy is the worst I've ever seen.

****Shut this Place down*****!!! Keep reading for the full story…read more... If I could give this place a negative stars I would! I went to the drive-through pharmacy... Incredibly incredibly rude, unhelpful, and unwilling to do anything! Instead of addressing the issue, she took my prescription back after I'd already paid for it and said if I didn't move and come into the store, she would call the police. She got the police involved because I was trying to have her fix the mistake she made. I will never ever ever set foot in this store again and can't say enough bad things about this place.

This Drug store is extremely convenient for me and my family. I have never had a problem with the…read morestaff. They were always extremely nice and polite to me and my family. I have read other reviews on this exact store... I experience the complete opposite! I believe if you treat people negatively and are yelling at them, Why should they sit and not throw you out NO needs this type of disrespect.

Would give negative rating if possible. Absolute a** of a pharmacy. People working are always rude,…read morealways a long wait. Always a long wait on the phone as well. Good luck getting any info on your scripts.

Walmart is somewhat of a destination of last resort for me. If I can't find an item elsewhere, or…read morethe price premium feels unreasonable, I'll head here. This is one of two Walmart locations near me, and both feel a bit tired. Items can be hard to locate, and stock levels are inconsistent. On this visit, there weren't many staffed checkout lanes open, and there were only a few self-checkouts open. Once I was able to find an open self-checkout it worked well. As expected, prices are often very competitive, though quality can be hit or miss. Overall, I find Target to be a much better shopping experience than Walmart.

This store is big and I love it a lot the electronics section had a nice cheap thing for my brother…read moreand this employee named Asham that was just walking around helped me out with my purchasing and finding a item great customer service.

Received my Rx without any issues. Person at window was very courteous and helpful. Thnx CVS…read morecustomer service team

The guys with black hair that is apparently a 'cashier' has a lot of attitude and got angry at me…read morefor pressed the buzzer to get a cashier up front. He insisted I saw him up front ignoring me and got angry I pressed the buzzer. He was very rude for no reason, except he is either a huge asshole or angry at the world. Pure psycho. I never plan on returning. THIS WAS FOR THE CVS ON PARK AVE IN WORCESTER, MASSACHUSETTS.