First off I cut my hand on the door as I entered ( not sure how). The line is huge at the Pharmacy…read moreall the time. I waited politely for my turn. I had recently moved to area and wanted to have the prescriptions changed from one CVS to this one. Once it was my turn, the cranky older very unfriendly woman annouced I was in the wrong line, that I needed to go to the other one and her exact words were: Good Luck with being waited on over there....Actually I was taken quickly and politely by the other woman running the other desk. I am currently on my way there to pick up another prescription. Wish me luck

Pretty dire pharmacy. To start. The staff themselves could do with brushing up on their people…read moreskills. Little desire to communicate nicely. And then numerous lies while trying to get prescriptions for my son. First lie. 'We are waiting for the prescription '. Wrong. You have it. But you asked doctor for an alternative .... The reason for the alternative. They told me 'it's no longer approved. '. Wrong answer. According to FDA Orange book there are 11 approved versions of that medicine. It kept going with the lies. They didn't like it when I pointed the lies out. Never a good idea to lie about stuff like that with someone who works in pharmaceuticals industry for years and knows how to find information out .... Clean up your act CVS.

This pharmacy needs to be investigated by the state & whomever handles the pharmacy aspect. How…read moredoes a pharmacy: 1. Acknowledge your script on Saturday for pick Monday morning...then 2. Monday morning, 45mins before my pickup, you report there's a delay because it's out of stock...then 3. Never give an estimate on how long or an update on it 4. Thursday I check the app or online for a status...only to find out that it was CANCELED! I call the "local #" only to get connected to someone who is working remotely from somewhere & I ask questions. He says he can put it right in & have it ready for Saturday pickup (by the way, that would be 1wk since I requested it). I asked why it was canceled in the 1st place? He checks & tells me it was an insurance issue. I asked why I wasn't notified instead of someone just cancelling my script? He couldn't answer (of course, like always, it's the nobody who does all this stuff with your scripts!)...then 5. I get transferred to the REAL local store # & speak to a woman with an attitude. I tell her the whole thing over again. Of course, she doesn't know who canceled & why I wasn't notified. I gave her the insurance info (which I had already inputted into their system when I received the new card MONTHS ago). I asked for estimate for my pickup. She says it's up to insurance & it could be that night. 6. Friday I picked it up. 6 days after I requested it. What if this was a vital medicine that regulates blood pressure, heart rate, heart rhythm, clotting, diuretic, blood sugar, hormones, mood, organ rejection, asthma, infection, pain & etc?! Mine is for PAIN, a muscle relaxer! And no, for anyone thinking, I didn't wait till my script ran out, I had a few days left. This pharmacy is NOTORIOUS for playing games with people's prescriptions & this is not the first time they have done it with me. I've had them do this with other medications in the above categories listed. The longest time I was given the run around (nothing to do with insurance, but their ORDERING & STOCKING), was 3WKS! And because it was a schedule II, they REFUSED to transfer the script ELECTRONICALLY to another one of THEIR locations who had it in stock!!! THIS IS AGAINST THE LAW!!! I hope more small pharmacies can return since these large ones DGAF about their customers!

We recently helped our son move to the area and all of us have taken turns being sick. The pharmacy…read moreis the best. They are so helpful. They must be under so much stress because so many people are not feeling well but they manage to be cheerful and helpful. Thank you! We appreciate you and your 24 hour service. Bless you!

I've been going to Rutland Pharmacy for over ten years. The staff is friendly and welcoming every…read moretime I'm there. It's a classic nostalgic vibe that makes me actually look forward to seeing everyone. The pharmacist Jim is extremely approachable and always returns my "hellos" with a friendly smile. I love doing business with small local businesses and Rutland Pharmacy makes this very easy indeed!

From the owner: At Rutland Pharmacy we specialize in serving our community with fast, friendly, professional…read moreservice and the highest-quality medicines and health products. You'll always work with somebody at our pharmacy who greets you by name, and our pharmacists take the time to counsel you and answer your questions. Visit us for all your healthcare needs!

Not sure what to say or how to say it. They screw up so much. Today after they screw up and refused…read moreto listen to what has happened they told me not to get fresh and to get out. Just another part of the anti health care system.

I am a physician and can never get through to this pharmacy. The doctors line is often unavailable…read morewhich is not acceptable.

Absolutely abysmal customer service. Asked to get a pair of headphones that was behind the huge…read morelock and asked if they could unlock the case and get me the headphones and the person working there told me "no" and gave me an attitude. Went to buy a few wireless service cards(I usually buy 6 or so at a time and never had a problem) and I had a few store employees followed me to the self checkout and watched me scan these items and then forcibly stopped my transaction and came up with a lie to stop me from buying the service cards by claiming "It's against store policy to buy more than two". I had to go to the other Walmart down on Tobias Boland Way about 40 minutes away because of rude, incompetent staff. I guess this location doesn't want your money or something.

The employees are constantly in the way and just look at you and expect you to move. Half the store…read moreis covered in things waiting to be unloaded from pallets.

Great service, old-school Pharmacy style a little bit of everything. They will order what they can…read morefor you if they don't carry it. Pharmacist is a sweetheart.

Almost killed my mom by either placing the wrong meds in her bottle, or attaching her label to…read moreanother patients bottle. The result was an ambulance ride to the ER and a four day stay.

Been shopping here for a year and everyone is always helpful and pleasant. They choose and train…read moretheir staff well Every week they have great sales on something whether it be eggs, milk, salad, cereal,.... The only downside for me is that they charge $1 for cash back on debit but the low prices and high quality make it worth it for me They also have lottery, discount gas program, and bottle and can return

I bought a cake from the bakery (that I was told was freshly made) . When I cut into the cake it…read morewas covered in two layers of mold! I brought the cake and was told that this is a normal thing and the workers were not phased in the slightest bit. I got a new cake and a refund, but I don't even want to eat the cake anymore knowing that it's "normal" for their cakes to be moldy. The cake is supposed to be vanilla the colors are the mold.

Always excellent service. Very informative regarding products. Have utmost confidence in this…read morepharmacy.

Best place for vaccinations; walk ins welcome. They do them in a very clean, comfortable private…read moreroom, and the pharmacist who does them is excellent.

I don't like being the first reviewer giving less than 5stars at this place, but that's what i'm…read moregonna do. they have great chemical free products for everyone who can afford them. The hot blonde lady who presumably is the owner is very nice(not just in personality) but watch out! there is also a zero humor, grandmother looking type lady who is just plain non conversational. Oooooooooohh Hoooooooollden!

I can't believe I've lived in Holden a year and never went to this store until today. I was…read morespecifically looking for some natural skin & hair care products. I checked out the website, and was impressed enough to stop in. I was greeted by Kathy, one of the co-owners. She was genuine & friendly, informative and not pushy. I felt very comfortable asking her questions, and it was clear to me that she knew her products. She gave me generous samples of some Dr. Haushka products (which I'm super excited to try) and I purchased some hair care products. I'm so glad I stopped in - it was a much more personal experience than shopping for natural products online or at Whole Foods. I will definitely be back!