I had such high hopes for this place...
While in the boonies with the Beau, my favorite hair salon called and said they could squeeze me in Sunday morning. Unfortunately, I was in the boonies and there weren't any hair supply stores nearby so I drove out to Main Beauty Supply for the hair I needed for my crochet braids. This place is only 25 min away, so I decided to do a mad dash before dinner.
Upon entry I was extremely impressed and had a moment of nostalgia bcz it reminded me of Beauty Supply Stores in N.Y. with wall-to-wall of everything you could think of. I started my Yelp check-in process and asked a woman standing in front of the stairs for assistance. She seemed annoyed so I moved along and started taking pics to upload. She then approached me as if she was going to take my phone and demanded I stop taking pictures. I informed her the pics were for Yelp purposes and the business is listed on Yelp, therefore, as a Yelper, I'm simply taking a few shots to show other potential patrons. She rudely told me I couldn't and I didn't push the issue and simply asked where would I locate the hair for the braids, she instructed me to go downstairs.
While on the lower level I didn't initially see her behind me and called out "hello?" for assistance to which she retorted "I'm right here". I'm thinking: You told me to go downstairs lady, I didn't know you'd be behind me and 'assisting' (for lack of a better term). While checking out the different types (they have a very large selection) she literally stood guard and watched me like a hawk for 15 minutes as I mulled over the different types, textures, and curl patterns. I then decided to call the salon to ask how many packs I needed and she yelled at me again "I said no pictures! " I then calmly replied "Yea, but you didn't say I couldn't make any calls, mom." My patience had exhausted and I wanted out.
While completing my transaction the owner was sitting at the register but called another associate to ring my items. I then asked him why he chose to list his business on Yelp if he didn't want Yelpers taking pics for their reviews and he said "No pictures. If I say no pictures. No pictures." Well... Aye Aye Captain!
Pros: seems easily accessible via public transportation, on street metered parking, relatively centrally located, a huge selection/one-stop shop
Cons: Poor customer service, rude staff and management, store-stalking employees watching your every move and trying to dictate your phone use. read more